BPM006951 Attachment 12 - Method of Approach.docx

Request for Proposal

Solicitation No. BPM00006951

DEMA Emergency Management Training Arizona Department of Emergency & Military Affairs

Attachment 12 – Method of Approach

The Offeror shall provide a narrative response to each section that demonstrates their understanding of the Scope of Work requirements and describes the company’s overall method of approach for providing the Service(s) stated in this Solicitation. If there is a section that is not applicable to the Services required by the Scope of Work, you may mark it “N/A”.

Offeror shall provide a response either after each section or in a separate document entitled: “Attachment - Method of Approach.” If a separate document is used, please clearly designate each section and double-check to ensure that each question has been answered. If any information provided is considered CONFIDENTIAL by Offeror, the information must be specifically included in the Confidential Information Designation Attachment and related documentation to be assessed for confidential treatment under A.A.C. R2-7-103.

1.0 Executive Summary

1.1 Provide a high-level outline, including contents of the proposal, in such a way as to provide a broad understanding of the overall background in emergency management/hazardous materials, and instructing adult learners. How does your background support the delivery of high-quality instruction to adult learners?

Offeror Response:

X

2.0 Qualifications

2.1 What qualifications and certifications does the Offeror and their firm hold for each course track being applied for?

2.2 How do you uphold professionalism in your training environment? What standards do you set for instructor conduct and interaction with students?

3.0 Detailed Description of Services/Deliverables to be Provided.

3.1 Describe in detail how each of the services and deliverables listed in the Scope of Work will be addressed, including the proposed tools and methodologies.

3.2 Describe the strategies the Offeror uses to stay current with industry standards, regulations, and best practices in the subject matter areas you teach.

3.3 How does the Offeror measure the success of a training course that is offered?

3.4 How do you incorporate feedback into continuous improvement?

4.0 Training types and formats.

3.1 Describe how you maintain compliance with the curriculum requirements of the Federal Emergency Management Agency (FEMA), Cybersecurity and Infrastructure Security Agency (CISA), or other regulatory bodies.

3.2 Describe in detail the delivery formats available to your firm for the categories being provided.

3.3 Onsite Classroom

3.4 Offsite Classroom

3.5 Train-the-Trainer (TtT)

3.6 Virtual Instructor-Led Training (VILT)

3.7 The COVID pandemic highlighted the need for rapid adjustments in training delivery, particularly the shift to Virtual Instructor-Led Training (VILT). In the event of a sudden transition, what approach would you take to ensure an effective and seamless course delivery?

· C992: Auxiliary Communications

· C1902: Radio Operator

· C1903: IT Service Unit Leader (ITSL)

· C994: Incident Communications Center Manager (INCM)

· C997: Incident Tactical Dispatcher (INTD)

· G427: CERT Program Manager

· G428 : CERT Train-the-trainer

· L103: Planning: Emergency Operations

· U200: Hazardous Materials Operations

· U300: Hazardous Materials Technician

· G400: Advanced Incident Command System

· G402: Incident Command System for Senior Officials (Executives, Elected, & Appointed)

· G191: Incident Command System/Emergency Operations Center (ICS/EOC) Interface

· G2300: Intermediate Emergency Operations Center Functions

· G288: Local Volunteer and Donations Management

· G386: Mass Fatality Incident Response

· L952: Public Information Officer

· L954: Safety Officer

· L956: Liaison Officer

· L958: Operations Section Chief

· L960: Division/Group Supervisor

· L962: Planning Section Chief

· L964: Situation Unit Leader

· L965: Resource Unit Leader

· L967: Logistics Section Chief

· L969: Communications Unit Leader

· L970: Supply Unit Leader

· L971: Facilities Unit Leader

· L973: Finance/Admin Section Chief

· O305: Incident Management Team

· G358: Evacuation and Re-Entry Planning

· G372: Flood Response Operations

· G393: Mitigation for Emergency Managers

· G556: Local Damage Assessment

· G557: Rapid Needs Assessment

· G361: Multi-Hazard Emergency Planning for K-12 Schools

· E/G/L362: Training the Trainer for K-12 Schools Curriculum

· G272: Warning Coordination

5.0 Curriculum Deliverables

5.1 Provide a brief and concise description of how you will comply with the Curriculum Deliverables required in Sections 3.4. and 3.5 of the Scope of Work.

6.0 Business Management – Address each of the following items:

6.1 Describe your plan for the continuation of services if your dedicated representative(s) is/are unavailable due to illness, vacations, etc.

6.2 Describe your process for tracking time spent on each event.

6.3 Describe your process for calculating travel costs for various jurisdictions within the state rates.

6.4 If there is a Terms of Use agreement that is normally required of your customers and which you would like required, please submit a copy with your Offer

Solicitation Attachment – Method of Approach | Revision No. 1 | Revised 11-22 image1.jpg