Big_Tex_Warranty.pdf
PDF 136 KB Posted
- Attached to
- AZGFD UTV Trailers
- Solicitation number
- BPM006855
- Issued by
- Maricopa County, Phoenix City, Arizona
About this file
This file contains a manufacturer's limited warranty document issued by Big Tex Trailer Manufacturing, LLC for trailers sold under the "Big Tex" brand, applicable to the Arizona Game and Fish Department's (AZGFD) UTV trailer procurement opportunity. The warranty provides comprehensive coverage terms for Big Tex trailers, including a one-year limited warranty covering defects in materials and workmanship for the original purchaser under normal use conditions in the Continental United States and Canada, as well as a three-year limited warranty specifically covering the trailer structure (main frame, bottom rails, cross members, and sub-frame). The document specifies that paint finishes are warranted for 90 days, lumber components for 90 days, and rental trailers for 90 days from the original retail purchase date. Components such as tires, axles, brake components, springs, suspension components, couplers, jacks, and batteries are excluded from the Big Tex warranty as they are warranted directly by their respective manufacturers.
The warranty explicitly excludes coverage for trailers subjected to negligence, accident, abuse, misuse, neglect, or overload, and does not cover normal wear items including struts, lights, bearings, brakes, brake linings, tires, and batteries. Warranty claims require online registration within thirty days of purchase at www.bigtextrailers.com/warranty-center, with defects reported to the selling dealer within five days of discovery and formal claims submitted within ten days of defect discovery. Defective parts must be returned by prepaid freight to Big Tex Trailer Manufacturing for replacement consideration, with all parts required to be returned within thirty days of Big Tex approval. Big Tex retains sole discretion regarding repair location and reasonable cost allowances, and explicitly disclaims all implied warranties of merchantability and fitness for a particular purpose. All disputes arising under the warranty shall be governed by Texas law and submitted to exclusive jurisdiction in Titus County, Texas courts, with the company's contact information provided as Big Tex Trailer Manufacturing, LLC, Warranty Department, 950 I-30 East, Mt. Pleasant, TX 75455-9904, (903) 575-0300.
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Text version
MANUFACTURER’S LIMITED WARRANTY
MANUFACTURER’S LIMITED WARRANTY FOR ALL PRODUCTS MANUFACTURED BY BIG TEX
TRAILER MANUFACTURING, LLC. AND SOLD UNDER THE “BIG TEX” LABELARE SUBJECT TO
SPECIFIC AND IMPLIED WARRANTIES AS FOLLOWS:
Big Tex Trailer Manufacturing, LLC. warrants that each Big Tex trailer operated by the original purchaser under normal use in the Continental United States or Canada will be free from defects in materials and workmanship for one (1) year following the original purchase, subject to the requirements, exclusions and limitations stated below which will be strictly applied.
THREE YEAR LIMITED WARRANTY
Subject to the requirements, exclusions and limitations stated below, the structure of your Big Tex trailer is warranted to the original retail purchaser against defects in materials and workmanship by Big Tex Trailer Manufacturing, Inc., arising from normal use for three (3) years from the date of purchase. The structure is that portion of the trailer which includes the main frame, consisting of the bottom rails, cross members, and the sub rame, excluding the oorboards (where applicable) and running gear.
EXCLUSIONS
1.Big Tex Trailer Manuacturing, LLC. warrants its paint nish to be consistent with industry standards for 90 days from the date of original retail purchase, with the exceptions of “normal use” limitations set forth below and of deterioration due to use or exposure, such as chipping, scratching, fading, cracks in caulk seams, road salt or tar, damage by animals or pressure washing. Warrantable paint repairs are limited to spot repairs and blending consistent with standards in the trailer industry.
2. Lumber is warranted for 90 days from the date of original retail purchase.
3. Any trailer utilized as a rental unit or as part of a rental combination with rental equipment is warranted for 90 days from the date of original retail purchase.
EXCLUSION OF COMPONENTS WARRANTED BY OTHER MANUFACTURERS
Tires, axles, brake components, springs and suspension components, couplers, jacks and batteries purchased and installed by Big Tex Trailer Manufacturing, LLC. are warranted by their respective manufacturers and are excluded from this Big Tex Limited Warranty.
NORMAL USE, NO REPAIRS OR ALTERATIONS
This Limited Warranty covers only defects in original components which arise from normal use and does not apply if the trailer has been subjected to negligence, accident, abuse, misuse, neglect, overload or has been repaired or altered without the prior written consent of Big Tex Trailer Manufacturing, LLC. Normal wear items, including but not limited to struts, lights, bearings, brakes, brake linings, tires and batteries will not be replaced due to wear.
TRANSPORTATION COSTS EXCLUDED
Transportation of any trailer to and/or from your dealer or any Big Tex approved repair facility shall be the responsibility of the trailer owner. Big Tex Trailer Manufacturing, LLC. shall not be liable for any such costs.
PRIOR WRITTEN CONSENT REQUIRED AND RETURN OF DEFECTIVE PARTS REQUIRED
No reimbursement will be made to any dealer or owner for repairs made without the prior written
Inspection, Service & Maintenance
MANUFACTURER’S LIMITED WARRANTY
consent of Big Tex Trailer Manufacturing, LLC. Any defective part(s) must be sent by prepaid freight to Big Tex Trailer Manufacturing, LLC. in order to qualify for replacement or reimbursement under this Limited Warranty.
OTHER PRODUCTS EXCLUDED
This Limited Warranty applies exclusively to trailers manufactured by Big Tex Trailer Manufacturing, LLC. Any products not manuactured by Big Tex Trailer Manuacturing, LLC. are specically excluded from this warranty. Authorized repairs do not extend the term of this Limited Warranty.
LIMITATIONS
THE SOLE RESPONSIBILITY OF BIG TEX TRAILER MANUFACTURING, LLC. UNDER THIS
LIMITED WARRANTY SHALL BE TO REPAIR AND REPLACE PARTS AT A BIG TEX TRAILERS
FACTORY; HOWEVER, UNDER UNUSUAL CIRCUMSTANCES WITH PRIOR WRITTEN
APPROVALAND AT BIG TEX TRAILER MANUFACTURING, INC.’S DISCRETION, A REASONABLE
ALLOWANCE MAY BE MADE FOR REPAIR OFF SITE. ALL OTHER OBLIGATIONS OR
LIABILITIES, INCLUDING INCIDENTAL OR CONSEQUENTIAL DAMAGES OR CONTINGENT
LIABILITIES ARISING OUT OF THE FAILURE OF ANY PARTS TO OPERATE PROPERLY ARE
HEREBY EXCLUDED, INCLUDING BUT NOT LIMITED TO ANY DAMAGES RESULTING FROM
LOSS OF USE, INCONVENIENCE, LOSS OF TIME, COMMERCIAL LOSS OR ANY OTHER TYPE
OF DAMAGES, GENERAL OR SPECIFIC, FORESEEN OR UNFORESEEN, UNLESS APPLICABLE
STATE LAW PROVIDES OTHERWISE.
DISCLAIMERS
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER EXPRESS WARRANTIES
AND REPRESENTATIONS. BIG TEX TRAILER MANUFACTURING, LLC. MAKES NO
REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT
TO BIG TEX TRAILERS WHETHER AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OR ANY OTHER MATTER. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND
THE DESCRIPTION ON THE FACE HEREOF. NO ONE, INCLUDING AN AUTHORIZED BIG TEX
TRAILERS DEALER, IS AUTHORIZED TO MAKE FURTHER OR ADDITIONAL WARRANTIES
ON BEHALF OF BIG TEX TRAILER MANUFACTURING, LLC. ALL IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR INTENDED USE ARE LIMITED TO WARRANTY
PERIODS STATED ABOVE, UNLESS ANY APPLICABLE STATE LAW PROVIDES OTHERWISE.
DISPUTES UNDER THIS LIMITED WARRANTY
Any and all disputes and claims of any kind and nature whatsoever arising under this Limited Warranty shall be handled as provided in any agreement of purchase and sale for the Product.
If such agreement does not include an express provision relating to the handling of disputes and claims, then the following terms shall apply to this Limited Warranty: This Limited Warranty shall be deemed to have been made in the State o Texas (without regard to the conict o law principals o the State), including all matters of construction, validity and performance regardless of the location of the Product. You expressly waive any and all right to jury trial regarding any dispute hereunder.
You hereby irrevocably submit to the exclusive jurisdiction and venue of courts sitting in Titus County, Texas, You hereby irrevocably waive, and hereby agree not to assert by way or motion, defense, or otherwise, any claim that you are not subject personally to the jurisdiction of such courts, that the Product or any other property of yours is exempt or immune from attachment or execution, that any action brought under this Limited Warranty is brought in an inconvenient forum, that the venue of the action is improper or that this Limited Warranty cannot be enforced by any such courts.
REQUIRED WARRANTY CLAIM PROCEDURE
In order to validate this Limited Warranty, you must complete the warranty registration online at www.bigtextrailers.com/warranty-center/ no later than thirty (30) days following the purchase of your Big Tex Trailer. IF THIS WARRANTY IS NOT COMPLETED BY THE THIRTIETH DAY AFTER
PURCHASE OF THE TRAILER, ALL EXPRESS WARRENTIES CONTAINED IN THIS LIMITED
WARRANTY SHALL BE NULL AND VOID EXCEPT AS PROHIBITED BY LAW.
Within ve (5) days ater discovering a problem with your Big Tex trailer, return your trailer or inspection to the Big Tex Trailers dealer where you bought your trailer.
I your dealer cannot repair the problem ree o charge and you want to le a claim under this Warranty and within ten (10) days of your discovery of the defect, your local dealer must send a Limited Warranty Claim form to Big Tex Trailer Manufacturing, LLC. by fax, email, or online at www.
bigtextrailers.com/warranty-center/, together with all required information.
Big Tex Trailer Manufacturing, LLC. will acknowledge such receipt of claim verbally or in writing, to the dealer and to the claimant. Big Tex Trailer Manufacturing, LLC. will respond as soon as possible, but no later than thirty (30) days after receipt of the claim. Any defective part(s) must be sent by prepaid freight to Big Tex Trailer Manufacturing, Inc., in order to qualify the claimant for replacement under this Limited Warranty. ALL DEFECTIVE PARTS MUST BE RETURNED TO BIG TEX TRAILER
MANUFACTURING, LLC. WITHIN 30 DAYS FROM DATE OF BIG TEX APPROVAL TO QUALIFY
FOR REPLACEMENT.
Big Tex Trailer Manufacturing, LLC. will not reimburse any claimant for any adjustment or repair of a Big Tex trailer without prior written approval by Big Tex Trailer Manufacturing, LLC.
Big Tex Trailer Manufacturing, LLC. reserves the right to not pay unreasonable costs for replacement or repair defects in Big Tex trailers and may, at Big Tex Trailer Manufacturing, Inc.’s discretion, establish a reasonable reimbursement for any authorized work performed under the terms of this Limited Warranty.
BIG TEX TRAILER MANUFACTURING, LLC. D.B.A. BIG TEX TRAILERS, MAKES NO OTHER
EXPRESS OR IMPLIED WARRANTIES AND THERE ARE NO OTHER WARRANTIES WHICH
EXTEND BEYOND THE DESCRIPTION ON THE FACE OF THIS LIMITED WARRANTY.
For questions or comments, please direct your correspondence to the address below.
Big Tex Trailer Manufacturing, LLC.
Warranty 950 I-30 East Mt. Pleasant, TX 75455-9904
(903) 575-0300 warrantywest@bigtextrailers.com warrantyeast@bigtextrailers.com
#1 PROFESSIONAL-GRADE TRAILER.
For More Information Visit bigtextrailers.com
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