B08 Attachment 0027 PWS Annex C - Transportation PRS.pdf

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EAGLE Fort Riley KS W519TC-26-R-A054
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W519TC26RA054
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About this file

This is a Performance Requirement Summary (PRS) annex that establishes performance standards and quality metrics for transportation services across multiple operational categories. The document outlines specific task requirements with corresponding timeliness standards, quality expectations, sampling methods, and Acceptable Quality Levels (AQL) for contractor performance monitoring.

The PRS covers six primary operational areas: Transportation-General (report delivery with 95% AQL), Personal Property Operations (incentive payment processing, customer counseling, shipment preparation, and entitlement extension requests with AQLs ranging from 90-100%), Fleet Management Operations (GSA vehicle control, maintenance scheduling, and dispatch with AQLs of 95-100%), Cargo Movements (military cargo routing and hazardous materials handling with 100% AQL), Container Yard Operations (container and light set management, inventory, and maintenance with AQLs of 90-99%), and Rail Operations (rail car information and release procedures with 99% AQL). All requirements utilize random sampling or surveillance activity checklists to verify contractor compliance. Specific performance standards include processing incentive payments within three business days, counseling customers within one to three hours depending on contact type, maintaining 99% accuracy on vehicle control documentation, ensuring 100% hazmat certification compliance, and completing container certifications within 2.5 years. The contractor must provide quarterly and monthly inventory reports for containers and light sets, maintain complete hand receipts on GSA vehicles, and coordinate with government representatives and multiple agencies including DFAS, BMO, and ITO throughout performance.

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PWS Annex C - Transportation Performance Requirement Summary (PRS)

Task/Requirement Standard Sampling Method, Lot & Acceptable Quality Level (AQL)

TRANSPORTATION - GENERAL

5.26.3 Provide reports and statistical data

Timeliness: Reports and statistical data delivered by the due date.

Quality: IAW DLRS ITD-01 Accurate and complete

Surveillance activity report

Lot: Inspect reports submitted per quarter.

AQL: 95%

PERSONAL PROPERTY OPERATIONS

5.27.6 Process Incentive Payments and Reimbursements.

Timeliness: Payments and reimbursements will be submitted to the Government rep, within 3 business days of receipt.

Approved payments and reimbursements will be forward to BMO daily and to DFAS weekly.

Quality: Incentive payments and reimbursements will be accurately prepared using applicable government rates in effect at the time of the move and a complete copy will be provided to QAE upon request.

Weights will be entered accurately and completely into AIS.

Random sampling

Each reimbursement completed at time of surveillance.

AQL: 100%

5.27.5 Counsel customers

Timeliness: In conjunction with shipment application and/or movement request.

Quality: Customers will be counseled IAW DTR Part IV, and/or service guidance. Copy will be provided to QAE on request.

Random sampling

Lot: Counseling completed at the time of surveillance.

AQL: 99%

5.27.5 Counsel customers on entitlements and procedures for pickup, delivery and/or storage of personal property/household goods

Timeliness: Personnel counseled within 3 hours of arrival/walk-in time and/or 1 hour of appointment time

Random sampling

Lot: Percent of personnel counseled within 3 hours of arrival/walk-in time;

percent counseled within 1 hour of appointment time.

AQL: 90%

5.27.6 Provide Specialized, Expedited Assistance for Sensitive circumstances

Timeliness: To meet member/family member’s needs.

Quality: Blue Bark shipments will be handled IAW DTR Part IV, 410-E, and a complete copy will be provided to

QAE.

Random sampling

Lot: Blue Bark/Sensitive shipments Completed at the time of surveillance.

AQL: 100%

5.27.7 Prepare shipment applications and Personally Procured Movement (PPM) Requests.

Timeliness: Assist DPS customers when required.

Quality: Will be completed IAW DTR Part IV and governing service regulations and a complete copy will be provided to QAE on request.

Random sampling

Lot: Shipments applications and self-movement requests completed at the time of surveillance.

AQL: 95%

5.27.2 Collect Excess Costs.

Timeliness: DD 139 prepared within the same week excess costs are discovered / determined; approved 139 will be submitted to DFAS as required. DD1131 prepared in the same week monies are received;

submitted to Government rep, for deposit weekly.

DD Form 139 or DD Form 1131 will be prepared and maintained completely and accurately. Provide a copy to QAE upon request.

Random sampling

Lot: Collection forms completed at time of surveillance.

AQL: 100%

5.27.2 Process request for extension of travel and transportation entitlements.

Timeliness: Review and forward to Government rep, within 5 business days of receipt.

Approved requests will be returned to the requestor the next business day.

Quality: Requests will be reviewed for eligibility. Requests forwarded to ITO will be complete, accurate, and contain all appropriate supporting documents/copies required by the JTR and an approval/recommendation letter for ITO signature and provide a copy to QAE upon request.

Random sampling

Lot: Each extension in process or completed at time of surveillance.

FLEET MANAGEMENT OPERATIONS

5.29.1 Control & Account for GSA vehicles, keys, and credit cards report loss/abuse

Timeliness: By COB daily notify COR upon discovery.

Quality: Complete & accurate

Random sampling

Lot: Each GSA vehicle hand receipt

AQL: 99%

Maintain hand receipts on GSA vehicles

Timeliness: Hand receipts updated annually, as a minimum.

Quality: Complete & accurate

Random sampling

Lot: Each GSA vehicle hand receipt

AQL: 98%

Pick up and deliver vehicles

Timeliness: Vehicles pickup within (5) business days when notified.

Quality: Pick up & delivery to designated area.

Random sampling

Lot: Each vehicle requiring pickup and delivery completed at time of surveillance.

AQL: 98%

Maintain a copy of justification on each motor vehicle utilized for official use and notify users when it is due to expire excluding LSEV.

Timeliness: Annually

Quality: Justification must meet the requirements of AR 58-1.

Random sampling

Lot: GSA vehicle justifications prepared each year.

AQL: 100%

5.29.1 Receive requests for motor transportation

Timeliness: Requests reviewed and submitted to government rep, by COB.

Quality: Requests are complete and accurate prior to government rep, manual or telephonic approval.

Random sampling

Lot: Each request for motor transportation completed at time of surveillance.

AQL: 99%

Hogan, Mitchell Leroy CIV USARMY ASC 407 AFSB LRC (USA) Reserved This Is GOV responsibility

Hogan, Mitchell Leroy CIV USARMY ASC 407 AFSB LRC (USA) Reserved This is GOV responsibility

Inspect & dispatch GSA vehicles and GSA credit cards

Timeliness: Vehicle inspected at time of dispatch and upon return. LSEV inspected and dispatch quarterly.

FORSCOM decal affixed prior to initial dispatch

Quality: Inspection shall be performed accurately

Random sampling

Lot: Each GSA vehicle dispatch in process or completed at time of surveillance.

AQL: 100%

5.29.4 Operate buses and other non-tactical vehicles

Timeliness: To meet mission requirements.

Quality: Vehicles operated safely.

Random sampling

Lot: Each special mission requirement completed at time of surveillance.

AQL: 99%

5.29.11 Schedule for Maintenance of GSA vehicles.

Timeliness: Users notified 5 business days prior to scheduled maintenance date

Quality: Scheduled maintenance performed.

Surveillance activity checklist

Lot: Each GSA vehicle requiring maintenance completed at time of surveillance.

AQL: 95%

CARGO MOVEMENTS

5.31.1 Route military cargo and equipment.

Timeliness: To meet mission requirements

Quality: Shipment will be routed IAW DTR PART II. Data entry into ETA/FAST/GFM CMOS will be accurate and complete.

Random sampling

Lot: Each shipment competed at time of surveillance.

AQL: 100%

5.31.2 Hazardous materials, oversized, sensitive items properly identified, documented, marked, labeled, and/or placarded

Timeliness: Prior to preparation of

GBL/CBL.

Quality: Certified HazMat preparers are verified; documents are complete and accurate.

Random sampling

Lot: Each hazardous materials, oversized, sensitive shipments in process or completed at time of surveillance.

AQL: 100%

CONTAINER YARD OPERATIONS

5.33.1 Timeliness: To meet training

exercise/deployment requirements

This is JPPSO/CSPPO responsibility

Download, upload, reposition, retrieve, and transport containers with no additional commercial charges being incurred.

For non-deployment movement, when current scheduled workload permits support.

Quality: Containers placed safely and correctly at designated location.

Lot: Each container transported in process or completed at time of surveillance.

AQL: 99%

5.33.1 Issue & Receive ISO containers

& MILVANS

Timeliness: Control document prepared for each asset at the time of transfer.

Quality: Completely & accurately.

Random sampling

Lot: Each control document in process or completed at time of surveillance.

AQL: 100%

5.33.1 Inspect & certify ISO containers.

Timeliness: NLT 2 1/2 years from date of last certification.

Quality: To meet international CSC standards.

Random sampling

Lot: Each ISO container in process or completed at time of surveillance.

AQL: 95%

5.33.1 Arrange for scheduled and/or emergency maintenance of light sets.

Timeliness: Scheduled: IAW manufacturer’s recommendation Emergency: Same day

Quality: Required maintenance scheduled.

Random sampling

Lot: Each light set scheduled for maintenance at time of surveillance.

AQL: 100%

5.33.1 Reposition or retrieve light sets

Timeliness: Within 48 hours of directive.

Quality: Lights sets relocated safely to designated location.

Random sampling

Lot: Number of light sets repositioned/retrieved or completed at time of surveillance.

AQL: 95%

5.33.2 Conduct inventory of ISO containers and light sets

Timeliness: Containers: Inventoried & reported quarterly.

Light sets: Reported NLT 5th business day of each month.

Random sampling

Lot: Each inventory completed at time of surveillance.

Hogan, Mitchell Leroy CIV USARMY ASC 407 AFSB LRC (USA) This is JPPSO/CSPPO responsibility

Hogan, Mitchell Leroy CIV USARMY ASC 407 AFSB LRC (USA) This is JPPSO/CSPPO responsibility

Hogan, Mitchell Leroy CIV USARMY ASC 407 AFSB LRC (USA) This is JPPSO/CSPPO responsibility

Quality: Completely & accurately

5.33.2 Manage containers

Timeliness: 100 percent of containers used for movement are ISO compliant prior to use

RAIL OPERATIONS

5.34.2 Provide loaded/empty rail car numbers to TSP, UMC, & SDDC;

release rail cars to TSP.

Timeliness: Within 4 hours of interchange.

Quality: Information & release order is complete and accurate.

Surveillance activity checklist

Lot: Inspect rail car load plan completed at time of surveillance.

A portion of this is true for the PPPO, we do submit to JPPSO request for GBL corrections and forward it to SM and DFAS. We PPPO do not have the responsibility to do the SIT/DPM coordination

File details come from the government source that posted it. Updated .