B08 Attachment 0010 - Historical Production Data.xlsx

XLSX spreadsheet 2 MB Posted

Attached to
Common Hardware Systems 6th Generation (CHS-6) W15P7T-23-R-0001 Federal contract opportunity
Solicitation number
W15P7T23R0001
Issued by
Department of the Army Materiel Command Army Contracting Command Aberdeen Proving Ground

About this file

Written by GovTribe AI ·

This is a request for proposal for the Common Hardware Systems 6th Generation contract. The Army Contracting Command Aberdeen Proving Ground is seeking proposals to provide total lifecycle system management solutions including commercial off-the-shelf items, non-developmental items, components, customizable sustainment strategies, non-personal services and continuous technology upgrades. The contract will have a period of performance of ten years with a potential value of $7.9 billion. Proposals are due on the date indicated in the solicitation, which can be accessed on SAM.gov using the solicitation number provided. The contract will be awarded using best value tradeoff procedures.

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Other files for this federal contract opportunity

Other files attached to Common Hardware Systems 6th Generation (CHS-6) W15P7T-23-R-0001, newest first.
File Type Posted
W15P7T-23-R-0001 Amendment 0004.pdf PDF
B08 Attachment 0008 - CHS 6 Pricing Spreadsheet and Instructions 30 Jan 2023.xlsx XLSX spreadsheet
B08 Attachment 0008 - CHS 6 Pricing Spreadsheet and Instructions 26 Jan 2023.xlsx XLSX spreadsheet
W15P7T-23-R-0001 Amendment 0003.pdf PDF
B08 Attachment 0014 - CHS 6 Section L (09 Nov 2022).docx DOCX document
USG Responses to CHS-6 Questions Updated 9 Nov-22.xlsx XLSX spreadsheet
B08 Attachment 0001 - CHS 6 PWS.docx DOCX document
A03 CDRL B004 - Technical Assistance and Support Services Report (20 Oct 2022).pdf PDF
CHS 6 Approved Data and Cloud Centers.xlsx XLSX spreadsheet
A03 CDRL B010 - IUID Marking Activity V and V Report.pdf PDF
USG Responses to CHS-6 Questions 31-Oct-22 KO.xlsx XLSX spreadsheet
B08 Attachment 0016 - CHS-6 QASP.docx DOCX document
B08 Attachment 0010 - Historical Production Data (updated 31 Oct 2022).xlsx XLSX spreadsheet
B08 Attachment 0001 - CHS 6 PWS.docx DOCX document
B08 W15P7T-23-R-0001 0001 CHS-6 Sol (1 Nov 2022).pdf PDF
A03 CDRL C002 - V1 V2 V3 IK OTC Product Specifications.pdf PDF
A03 CDRL A007 - Operation Security Plan.pdf PDF
A03 CDRL A008 - Supply Chain Risk Management Plan.pdf PDF
A03 CDRL C005 - Technical Data Package Production.pdf PDF
A03 CDRL B003 - Failure Analysis Trend Reporting.pdf PDF
B08 Attachment 0014 - CHS 6 Section L.docx DOCX document
B08 Attachment 0009 - CHS 6 V-1 Equipment List for 14 Items.xlsx XLSX spreadsheet
B08 Attachment 0013 - CHS 6 Process Map.pdf PDF
B08 Attachment 0012 - CHS 6 Production Assessment Survey.docx DOCX document
B08 Attachment 0005 - CHS 6 DD-254.pdf PDF
B08 Attachment 0002 - CHS 6 PWS Appendix A - Survivability Reliability.docx DOCX document
A03 CDRL A006 - Quality Assurance Program Plan.pdf PDF
A03 CDRL A005 - Phase-In Transition Plan.pdf PDF
A03 CDRL C003 - Preliminary Design Review and Critical Design Review Packages.pdf PDF
A03 CDRL B011 - Product Acceptance Test Report.pdf PDF
A03 CDRL B012 - Government Property Inventory Report.pdf PDF
B08 Attachment 0007 - CHS 6 Small Business Participation Commitiment Document.docx DOCX document
B08 Attachment 0006 - CHS 6 Equipment Category Definitions.docx DOCX document
B08 Attachment 0003 - CHS 6 PWS Appendix B - Data Item Tables.xlsx XLSX spreadsheet
A03 CDRL B009 - Out of Warranty Report Data.pdf PDF
A03 CDRL A009 - Phase-Out Transition Plan.pdf PDF
A03 CDRL B001 - First Article Test Report.pdf PDF
A03 CDRL A002 - Counterfeit Prevention Plan.pdf PDF
A03 CDRL C004 - Technical Data Package Developmental.pdf PDF
A03 CDRL A004 - Configuration Management Plan.pdf PDF
A03 CDRL A001 - Program Protection Implementation Plan.pdf PDF
A03 CDRL C001 - V1 Storage Case Product Specifications.pdf PDF
A03 CDRL B008 - Other Than Fair Wear and Tear Report Data.pdf PDF
A03 CDRL B004 - Technical Assistance and Support Services Report.pdf PDF
B08 Attachment 0015 - CHS 6 Section M.docx DOCX document
B08 Attachment 0008 - CHS 6 Pricing Spreadsheet and Instructions.xlsx XLSX spreadsheet
B08 Attachment 0001 - CHS-6 PWS.docx DOCX document
A03 CDRL A003 - First Article Qualification Test Plan and Procedures.pdf PDF
A03 CDRL B007 - Small Business Utilization Report.pdf PDF
A03 CDRL B010 - IUID Marking Activity Validation and Verification Report.pdf PDF
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Part_No_expSerial_No_expWarranty_Start_DateWarranty_Stop_DateDate_Repair_Opened_expRepair_Center_expItem_Description_expProblem_Description_expResolution_Description_expRepair_Type_expRepair_Order_No_expContract_No_exp
CHS00005322-1-8W9ATTC0430216-May-1916-May-2719-Aug-22LewisLaptop CF-54 CRA021CF-54 laptop will not power upWarrantyVT00969W15P7T-18-D-0008
CHS00005322-1-8W9BTTC0937119-Mar-1919-Mar-2719-Aug-22LewisLaptop CF-54 CRA021CF-54 laptop will not power upWarrantyVT00968W15P7T-18-D-0008
CHS00005004-1-3W10835328-Jan-2228-Jan-2519-Aug-22LewisSwitch 24-Port Gigabit EthernetEthernet switch inopWarrantyVT00967W15P7T-18-D-0008
CHS00005004-1-3W10816828-Jan-2228-Jan-2519-Aug-22LewisSwitch 24-Port Gigabit EthernetEthernet switch inopWarrantyVT00966W15P7T-18-D-0008
CHS00005004-1-3W10288602-Feb-2202-Feb-2519-Aug-22LewisSwitch 24-Port Gigabit EthernetEthernet switch inopWarrantyVT00965W15P7T-18-D-0008
02-2856223-17F90TZQ204-Mar-1904-Mar-2419-Aug-22BraggLaptop Precision 7720bad fan failsWarrantyVB00090W15P7T-18-D-0008
CHS00005639-1-3W6846124-Jul-2024-Jul-2318-Aug-22GermanyOTC TSIv2a 2KW UPSSee VT00964A. UPS System will not hold power.WarrantyVT00964W15P7T-18-D-0008
CHS00006482-1-3W1948A0144565D24-Jul-2024-Jul-2318-Aug-22GermanyUPS 2KW FA00405UPS System will not hold power.WarrantyVT00964AW15P7T-18-D-0008
CHS00005869-1-8WJ4KX1R224-May-1924-May-2717-Aug-22GermanyLaptop 7730 DCG100Possible power issue: Unable to charge a Dell Precision 7730 laptop with any power cable. The power strip surge upon seating the power cable and powering on the laptop. Hard drive fried.WarrantyVG00023W15P7T-18-D-0008
400-BECO-3W200926DC288E24-Jul-2024-Jul-2317-Aug-22GermanyHD 1.92TB SSD SATA for XR-2Class HD not booting properly. Requesting replacement SSD.WarrantyVT00962W15P7T-18-D-0008
CHS00005168-1-3W10866602-Feb-2202-Feb-2517-Aug-22BraggPwr Supply Module M3-SE OversizedUPS will drop AC IN occasionally, dropped twice with no descernable issue, simply unplugging and plugging the cable back in brings it back up, swapped cables during troubleshooting and witnessed it a third time. NODE: 655420WarrantyVT00963W15P7T-18-D-0008
400-BECO-3W200926DC288E17-Jul-2017-Jul-2317-Aug-22GermanyHD 1.92TB SSD SATA for XR-2Class HD not booting properly. Requesting replacement SSD.WarrantyVT00962W15P7T-18-D-0008
CHS00005869-1-8WGHVS1R210-Apr-1910-Apr-2712-Aug-22GermanyLaptop 7730 DCG100SSD fails to boot.WarrantyVG00022W15P7T-18-D-0008
ED3-8WU0450410-Aug-22GermanyCE ED3 Sensor w/GFMSee VT00959A. ED3 will not power on. W505 no power. CPDU port power J3. Unit ordered new W505.Exchanged with like item SN: U04619.OTFWT ComprehensiveVT00959W15P7T-18-D-0008
CHS00004476-1-5WRK705B035210-Aug-22LewisLaptop Getac B300 G7Processor over heating and NIC stop working. Bad Battery (not holding charge).
Bios password needs to be cleared.08/15/22 - swapped laptop and battery. Returning original hard drive and power supply. kswWarrantyVT00957W15P7T-18-D-0008
ED3-8WU0545310-Aug-22BraggCE ED3 Sensor w/GFMSee VT00958A. ED3 is not communicating with the VCAM. FLOTalk software fault: reads VCAM FAULT.The equipment was replaced with like item.
New Sn/U04938WarrantyVT00958W15P7T-18-D-0008
VCAM-8WT0258110-Aug-22BraggCE ED3 VCAMED3 is not communicating with the VCAM. FLOTalk software fault: reads VCAM FAULT.The equipment has been replaced with a like item.
New Sn/T01526WarrantyVT00958AW15P7T-18-D-0008
VCAM-8WT0121910-Aug-22GermanyCE ED3 VCAMED3 will not power on. W505 no power. CPDU port power J3. Unit ordered new W505.Exchanged with like item SN: T01224.WarrantyVT00959AW15P7T-18-D-0008
ED3-8WU0453110-Aug-22GermanyCE ED3 Sensor w/GFMSee VT00960A. K-66 J1 has bent pins, damaged port, and screws snapped off.Swap like item SN: U04580OTFWT ComprehensiveVT00960W15P7T-18-D-0008
VCAM-8WT0110710-Aug-22GermanyCE ED3 VCAMK-51 Power power damaged. Adapter cable will not go on. could not repair.swap like item sn: T01279WarrantyVT00961AW15P7T-18-D-0008
ED3-8WU0440210-Aug-22GermanyCE ED3 Sensor w/GFMSee VT00961A. K-51 Power power damaged. Adapter cable will not go on. could not repair.Swap like item sn: U04545WarrantyVT00961W15P7T-18-D-0008
CHS00017598-1-8WSHFGD195000028804-Feb-2104-Feb-2909-Aug-22BraggRAID NetApp A220making a grinding noise than a loud pop soundReplaced controller 1 Power Supply in Raid NetApp A220. Completed NetApp Diagnostics test all passed.WarrantyVB00089AW15P7T-18-D-0008
CHS00017578-1-8W6815804-Feb-2104-Feb-2909-Aug-22BraggOTC IFS Switch Storagemaking a grinding noise than a loud pop soundRO VB00089A Close by repair.WarrantyVB00089W15P7T-18-D-0008
CHS00006717-1-PTS456NY0M60231418-Sep-1919-Sep-2209-Aug-22BraggHD 3.84TB Ent SATA SSDFailed Class HD.WarrantyVT00956W15P7T-18-D-0008
CHS00006717-1-PTS456NY0M41497318-Sep-1919-Sep-2209-Aug-22BraggHD 3.84TB Ent SATA SSDFailed Class HD.WarrantyVT00955W15P7T-18-D-0008
CHS00017680-1-5W8HF0R5313-Oct-2013-Oct-2509-Aug-22LewisServer XR2Server RAM inop. SN: K0FY00002416296770.WarrantyVT00954W15P7T-18-D-0008
CHS00006705-1-OE22100901120-Jul-2220-Jul-2208-Aug-22BraggServer 17.3" LCD PortableLSI SAS3 MPT Controller is not showing in BIOS under Advanced Tab. Windows OS will not load up.NEOF with Server. I verified LSI sas3 mpt controller is listed in advance setting under uefi in the bios.DD250 Rec IssueVT00953W15P7T-18-D-0008
CHS00198903-1-OEJH06182022101520-Jul-2220-Jul-2208-Aug-22BraggTSC Pop TSIv2 Small Server SetSmall Server Case is damaged upon initial inspectionReplaced transit case with like item.DD250 Rec IssueVT00952W15P7T-18-D-0008
CHS00004976-1-3WV0221023705-Aug-22HoodServer Mercury XR6Management Ethernet NIC port does not remain connected.Swap with like item. Passes all tests with BitPro v 8.1. IPMI user and password is ADMIN, ADMINWarrantyVH00610W15P7T-18-D-0008
VCAM-8WT0151816-Mar-2116-Mar-2905-Aug-22LewisCE ED3 VCAMED3 will not power on, identified during software updates. Power applied for 24 hours but no change.WarrantyVT00950AW15P7T-18-D-0008
ED3-8WU0495816-Mar-2116-Mar-2905-Aug-22LewisCE ED3 Sensor w/GFMSee VT00950A. ED3 will not power on, identified during software updates. Power applied for 24 hours but no change.WarrantyVT00950W15P7T-18-D-0008
CHS00005642-1-3WJ5TCK9312-Jul-2112-Jul-2405-Aug-22BraggServer XR-2 w/M.2 DrivesNetwork card on Dell Server failed. Both status lights amber. Unable to reinstall software due to configuration tools failing to configure cards.WarrantyVT00951W15P7T-18-D-0008
02-2855980-13-5W11KBTG219-Jul-1919-Jul-2403-Aug-22BraggLaptop Latitude Rugged 14One hard drive sled does not read known good hard drives.Replaced SSD carrier E5404 Lat 14.WarrantyVT00949W15P7T-18-D-0008
02-2855127-128906603-Aug-22BraggCE M3C4G 5-Slot Chassisbad module, it doesn’t connect via LAN, also it does not console. SixNet constantly resets CPUFailed from GD StockVB00088W15P7T-18-D-0008
28-2855569-8-5W1901A012923208-May-2008-May-2502-Aug-22GermanyUPS 2KW 3U 2500VAUPS are were not properly working with European shore power ("off the wall power") and when connected to a Generator do not hold charge. UPS seem to be degraded due to how quickly it loses power charge with only the IFS stack load connected to it.WarrantyVT00942AW15P7T-18-D-0008
CHS00199066-1-3WJ96M25302-Aug-22BraggLaptop Dell 3540 Wrkstnrain damageExchange of like item, SN C53M253, updated bios to 1.18.0, completed Delll Diagnostics test all passed.OTFWT ComprehensiveVB00086W15P7T-18-D-0008
02-2856149-1-5W6730808-May-2008-May-2502-Aug-22GermanyOTC UPS 2KWSee WT00972A. UPS are were not properly working with European shore power ("off the wall power") and when connected to a Generator do not hold charge. UPS seem to be degraded due to how quickly it loses power charge with only the IFS stack load connectedWarrantyVT00942W15P7T-18-D-0008
CHS00004427-1-5W08J9JW8A17-Apr-1909-Aug-2202-Aug-22TauntonHD 1.8GB NetApp NSEBad Class HD.Swapped with like item.WarrantyVT00943W15P7T-18-D-0008
CHS00004427-1-5W08J9LZ9A17-Apr-1909-Aug-2202-Aug-22TauntonHD 1.8GB NetApp NSEBad Class HD.Swapped with like item.WarrantyVT00945W15P7T-18-D-0008
CHS00004427-1-5W08J96TVA17-Apr-1909-Aug-2202-Aug-22TauntonHD 1.8GB NetApp NSEBad Class HD.Swapped with like item.WarrantyVT00946W15P7T-18-D-0008
CHS00004427-1-5W08J9GYBA17-Apr-1909-Aug-2202-Aug-22TauntonHD 1.8GB NetApp NSEBad Class HD.Swapped with like item.WarrantyVT00947W15P7T-18-D-0008
CHS00004427-1-5W08J9L28A17-Apr-1909-Aug-2202-Aug-22TauntonHD 1.8GB NetApp NSEBad Class HD.Swapped with like item.WarrantyVT00948W15P7T-18-D-0008
CHS00004427-1-5W08J9K8BA17-Apr-1909-Aug-2202-Aug-22TauntonHD 1.8GB NetApp NSEBad Class HD.Swapped with like item.WarrantyVT00944W15P7T-18-D-0008
813SYX202-Aug-22BraggWarrantyVB00087W15P7T-18-D-0008
CHS00006705-1-PT19100705318-Sep-1919-Sep-2228-Jul-22BraggServer 17.3" LCD PortableHard drive to TSI small server is corrupted. Device will not boot at all. Failed Class HD.08/09/22 - Closed NR as customer did not send the server - lsmWarrantyVT00941W15P7T-18-D-0008
VCAM-8WT0154428-Jul-22LewisCE ED3 VCAM1070 Error Abrams, identified during software updates.Swapped with like item SN: T00731.WarrantyVT00937AW15P7T-18-D-0008
ED3-8WU0400428-Jul-22LewisCE ED3 Sensor w/GFMSee VT00938A. 1070 Error Abrams, identified during software updates.Swapped with like item SN: U04567.WarrantyVT00938W15P7T-18-D-0008
VCAM-8WT0075728-Jul-22LewisCE ED3 VCAM1070 Error Abrams, identified during software updates.Swapped with like item SN: T01257.WarrantyVT00938AW15P7T-18-D-0008
ED3-8WU0484728-Jul-22LewisCE ED3 Sensor w/GFMSee VT00939A. Post status stuck in start Abrams, identified during software updates.Swapped with like item.WarrantyVT00939W15P7T-18-D-0008
VCAM-8WT0152828-Jul-22LewisCE ED3 VCAMPost status stuck in start Abrams, identified during software updates.Swapped with like item.WarrantyVT00939AW15P7T-18-D-0008
ED3-8WU0493628-Jul-22LewisCE ED3 Sensor w/GFMSee VT00940A. No power Bradley, identified during software updates. Connection to external power unable to rebuild fabric.Swapped with like item.WarrantyVT00940W15P7T-18-D-0008
VCAM-8WT0150828-Jul-22LewisCE ED3 VCAMNo power Bradley, identified during software updates. Connection to external power unable to rebuild fabric.Swapped with like item.WarrantyVT00940AW15P7T-18-D-0008
ED3-8WU0499328-Jul-22LewisCE ED3 Sensor w/GFMSee VT00937A. 1070 Error Abrams, identified during software updates.Swapped with like item SN: U05050.WarrantyVT00937W15P7T-18-D-0008
CHS00017277-1-8WJXT11302020000930-Nov-2030-Nov-2827-Jul-22HoodTSC MaxSim ATC w/ GFESee VT00936A. The trifold workstation will not load the Tower field after launching a scenario on the Supervisor laptop. The weather loads on the right screen, but the visual field does not load at all on any screen.08/10/22 - Closed NR software failure not hardware - lsmWarrantyVT00936W15P7T-18-D-0008
CHS00199066-1-3WCV5M25327-Jul-22BraggLaptop Dell 3540 Wrkstnlaptop screen is inopExchange of like item SN J75M253
Completed dell diagnostics test all passed, moved over customer battery and ssd hard drive SN mn98n8889126yce24, battery verified.OTFWT ComprehensiveVB00085W15P7T-18-D-0008
S9T-17HD-8WTS-ACS-13030-Nov-2030-Nov-2827-Jul-22HoodBoard Main Computer UnitThe trifold workstation will not load the Tower field after launching a scenario on the Supervisor laptop. The weather loads on the right screen, but the visual field does not load at all on any screen.08/10/22 - Closed NR software failure not hardware - lsmWarrantyVT00936AW15P7T-18-D-0008
02-2855149-17-5WWBN1VP9E21-Aug-1904-Aug-2226-Jul-22BraggHD 1.8TB NSE SASAmber Light is ON in 3 HD. Not able to install software.Hard drive has been swapped with a like item. Drive has been tested for functionality. New SN 08JAVU9AWarrantyVT00926CW15P7T-18-D-0008
02-2855149-17-5WWBN1VM8B21-Aug-1904-Aug-2226-Jul-22BraggHD 1.8TB NSE SASAmber Light is ON in 3 HD. Not able to install software.Hard drive has been replaced with a like item. Drive has had its functionality tested. New SN 08JAXUGAWarrantyVT00926BW15P7T-18-D-0008
CHS00006122-1-8WMV00057513404-Jun-1904-Jun-2726-Jul-22HoodWrkstn MaxPac8261XL2Right monitor won't turn on.Unable to replicate fault. System is fully operational. Performed functional test using bit pro 8.1.

NEOF

If assistance is needed with software configuration please reach out to the help desk at 502-533-4125WarrantyVH00609W15P7T-18-D-0008
CHS00006122-1-8WMV00055141104-Jun-1904-Jun-2726-Jul-22HoodWrkstn MaxPac8261XL2Workstation beeping; not reading hard drives.Secured hdmi cable on right LCD panel. Updated BIOS. System passes all functional tests with BitPro v 8.1WarrantyVH00608W15P7T-18-D-0008
CHS00203144-1-5W8L0N25316-Jul-2016-Jul-2526-Jul-22LewisWrkstn 3540 ARMG-1500Battery will not charge or allow laptop to turn on, replaced battery with known good battery and laptop started. Battery needs to be replaced.Replaced battery, passed bench tests.WarrantyVT00935W15P7T-18-D-0008
02-2855149-17-5WWBN1VQVR21-Aug-1904-Aug-2226-Jul-22BraggHD 1.8TB NSE SASAmber Light is ON in 3 HD. Not able to install software.Hard drive has been replaced with a like item. Tested functionality of the drive.
New SN 08JAX1WAWarrantyVT00926AW15P7T-18-D-0008
28-2855569-8-5W1738A011379226-Jul-22HoodUPS 2KW 3U 2500VAPower Cycling.Swap with like item. Passes all functional tests with a load bankWarrantyVH00607W15P7T-18-D-0008
CHS00005689-1-8W6Q9M85305-Jan-2105-Jan-2926-Jul-22BraggWrkstn T7920 Tower & AdapterWorkstation unable to boot.WarrantyVT00934W15P7T-18-D-0008
CHS00005003-1-3W10551425-Jul-22BraggPwr Supply M3-SE SwitchDoes not provide power to the UPS below. Does provide power to the switches above.The equipment has been replaced with a like item. Tested all ports and power output. New SN 105529WarrantyVT00933W15P7T-18-D-0008
CHS00006482-1-3W2051A0155490D25-Jul-22GermanyUPS 2KW FA00405Won't hold power. - Service Battery LED is on.Swap like item SN 1738A0113861WarrantyVT00932W15P7T-18-D-0008
CHS00006482-1-3W1948A0144557D25-Jul-22GermanyUPS 2KW FA00405Will not hold power.Swap like item SN 1725A0110878WarrantyVT00931W15P7T-18-D-0008
02-2856147-9-SSD-5W4P5G118172010505-Apr-1905-Apr-2422-Jul-22BraggServer HP ProliantDuring a diagnostic run it is failing on memory. When running the hardware diagnostic, it will freeze up during the memory test. **Diagnostic is being run as a part of our CDSS upgrades that are supposed to occur on 04 August 2022.Clear cmos and navram, completed hp insight diagnostics test all passed.WarrantyVT00930W15P7T-18-D-0008
CHS00231164-1-5W2TK149028S22-Jul-22HoodLaptop Zbook Fury 17 G8 MWSThe display is blacked out on half the screen and the rest has a flicker. No obvious visible damage to the laptop.swapped with like item. Performed functional test using bit pro 8.1OTFWT ComprehensiveVT00929W15P7T-18-D-0008
ED3-8WU0489920-Jul-22BraggCE ED3 Sensor w/GFMSee VT00928A. ED3 will not power on, 2W178 power harness good, improper shut down or low fuel fluctuations suspected in Bradley. FSR applied power to ED3 for 24 hours to see if unit would repair, no change power did not resume.Swapped with like item SN U04862.WarrantyVT00928W15P7T-18-D-0008
VCAM-8WT0161720-Jul-22BraggCE ED3 VCAMED3 will not power on, 2W178 power harness good, improper shut down or low fuel fluctuations suspected in Bradley. FSR applied power to ED3 for 24 hours to see if unit would repair, no change power did not resume.Swapped with like item SN T01492.WarrantyVT00928AW15P7T-18-D-0008
CHS00229314-1-3WHP7XYX229-Jul-2129-Jul-2419-Jul-22BraggLaptop Dell 5420 Latitude RuggedPower supply has no power when plugged in. (turning in power supply only)Exchange of like item power adapter. SN cn-004vkn-ch200-92p-03zu-a01WarrantyVT00927W15P7T-18-D-0008
VCAM-8WT0221519-Jul-22LewisCE ED3 VCAMInternal clock failure.Swapped with like item SN T01776.WarrantyVL00095AW15P7T-18-D-0008
ED3-8WU0545019-Jul-22LewisCE ED3 Sensor w/GFMInternal clock failure.Swapped with like item SN U05049.WarrantyVL00095W15P7T-18-D-0008
CHS00203152-1-8WCJB10282020102904-Nov-2004-Nov-2818-Jul-22On-SiteTSC w/ LP HPM428fdnCase PN: CHS00202639-1 damaged during shipment, customer received replacement from OEM, requesting replacement labelsSent customer replacement label for their new case provided by OEM - lsmWarrantyVT00925W15P7T-18-D-0008
CHS00236809-1-3WKH09302021004603-May-2203-May-2515-Jul-22HoodTSC for SIPRBroken latch.Replaced latch with one off of a scrap case.OTFWT ComprehensiveVT00924W15P7T-18-D-0008
CHS00236809-1-3WKH09302021003403-May-2203-May-2515-Jul-22HoodTSC for SIPRBroken handle.Replaced caseOTFWT ComprehensiveVT00923W15P7T-18-D-0008
CHS00203144-1-5W9STWD4315-Jul-22HoodWrkstn 3540 ARMG-1500Fans make loud noise.Swap with like item. Passes all functional tests with BitPro v 8.1WarrantyVT00922W15P7T-18-D-0008
CHS00148585-1-5WMXL0301S1922-Dec-2022-Dec-2515-Jul-22BraggWrkstn Z2 SFF G4Will not boot. Class HD.HP replaced sps-ssd 1t m.2 pcieg3x4 nvmeWarrantyVT00921W15P7T-18-D-0008
02-2855647-3-5WAB2004146004714-Jul-22BraggSwitch Gefen 8x8 HDMI MatrixDisplay flickering.Swapped with like item SN AB21021460041.WarrantyVT00920W15P7T-18-D-0008
MAXPAC8276XL2-8WMV00052814423-Feb-2123-Feb-2913-Jul-22GermanyWrkstn Maxpac 8276XL2Possible power supply issue. Equipment does not turn on.WarrantyVT00918AW15P7T-18-D-0008
CHS00201233-1-8WKH08142020000423-Feb-2123-Feb-2913-Jul-22GermanyTSC Maxpac 8276XL2See VT00918A. Possible power supply issue. Equipment does not turn on.WarrantyVT00918W15P7T-18-D-0008
02-2855647-3-5WAB2004146004213-Jul-22BraggSwitch Gefen 8x8 HDMI MatrixWork station monitors flicker.Replaced with like item SN AB21021460081. Passes functions test.WarrantyVT00919W15P7T-18-D-0008
CHS00004512-1-5W6742221-Aug-1921-Aug-2413-Jul-22BraggOTC RAID ExpansionAmber Light is ON in 3 HD. Not able to install software.The OTC is being closed due to other equipment being fixed.
8/11/22 The fault took over 24 hours to fail. Hard drives had to be repalced./lsmWarrantyVT00926W15P7T-18-D-0008
06-2855134-5-5W7485513-Jul-22BraggModule M3C4G Pwr/Battery Ctrlsegmentation errorswapped with SN 89061,verified module communicated via LAN and consoleWarrantyVB00084W15P7T-18-D-0008
CHS00206536-1-3WFJC25211RGH23-Jun-2126-Jul-2212-Jul-22TauntonSwitch Cisco 9300To ping IPMI of Server (192.168.127.21) from Switchport 10. Nonconformance.WarrantyVT00917W15P7T-18-D-0008
CHS00006705-1-PT19100700726-Aug-1926-Aug-2212-Jul-22BraggServer 17.3" LCD PortableInoperable. The screen will not turn on and there is no power to any part of the TSI Small. When charged it still will not turn on. We have taken all the appropriate actions of troubleshooting. I understand that it is under warranty until September. LookiWarrantyVT00916W15P7T-18-D-0008
02-2855613-3-5W11X1064111-Jul-22BraggCE Disk Duplicator/Purger DFX-M1Device doesn't power on. Hasn't powered on ever. Light on motherboard turns on. but system doesn't seem to receive power as a whole.Exchange of like item s/n: 11x10788. Power on and completed self diagnostics test.WarrantyVT00915AW15P7T-18-D-0008
02-2855613-1-5WMF02112019000519-Feb-1919-Feb-2411-Jul-22BraggCE Kit DFX-M1 Disk DuplicatorSee VT00915A. Device doesn't power on. Hasn't powered on ever. Light on motherboard turns on. but system doesn't seem to receive power as a whole.Closed with exchange of like RO VT00915A.WarrantyVT00915W15P7T-18-D-0008
CHS00203186-1-8WLT-ACS 12730-Nov-2030-Nov-2811-Jul-22LewisLaptop Dell 5500On start 3 screen unit does not display text inside button array to start program. Buttons when clicked do not function.WarrantyVT00914W15P7T-18-D-0008
CHS00005642-1-3W98378B329-Apr-2129-Apr-2407-Jul-22GermanyServer XR-2 w/M.2 DrivesBad Dell R2 Server Blade from our TSI v2 Large server system. Power failure, CPU MEM 345 VPP PG Voltage outside or range Dell XR2 error messages. Now will not power up at all.WarrantyVT00913W15P7T-18-D-0008
GFP4000Q3-3WSB201113529-May-2029-May-2329-Jun-22GermanyHD Fantom 4TB Qual Pro ExternalCannot read/write data.Deleted partitions and formatted drive. Passes functional testing.WarrantyVT00891CW15P7T-18-D-0008
U2-DVDRW-SL-PTSJF07142020300621-Jul-2021-Jul-2329-Jun-22GermanyCE DVD-RW BurnerSee VT00891A.NEOF. No fault was reported by customer. See VT0091A.WarrantyVT00891BW15P7T-18-D-0008
CHS00198903-1-PTSJF07142020101821-Jul-2021-Jul-2329-Jun-22GermanyTSC Pop TSIv2 Small Server SetSee VT00891A.
Hardware fault. Possibly with HD(s).NEOF. No fault was reported by customer. See VT0091A.WarrantyVT00891W15P7T-18-D-0008
MAXPAC8276XL2-8WMV00059699212-Jul-2112-Jul-2928-Jun-22BraggWrkstn Maxpac 8276XL2XL163 has a blue screen and needs an operating systems installed. The system admins could no post clone.Clear customer logs file in raid configuration, NEOF, MaxPac boot with bench test hard drives.WarrantyVT00910AW15P7T-18-D-0008
CHS00201233-1-8WJXT07082021000112-Jul-2112-Jul-2928-Jun-22BraggTSC Maxpac 8276XL2See WT00910A
XL163 has a blue screen and needs an operating systems installed. The system admins could no post cloneSee 'A' RO
NEOF with Maxpac system.WarrantyVT00910W15P7T-18-D-0008
MAXPAC8276XL2-8WMV00059673928-Jun-22BraggWrkstn Maxpac 8276XL2See VT00911A has a bad video cable and or a bad screen. The left screen will not turn on and the right screen will not adjust display sizeThe Maxpac has been replaced with a like item. Tested with a burn in test.
New Sn/MV000523310WarrantyVT00911AW15P7T-18-D-0008
28-2855569-3-5W1917A0135438D28-Jun-22BraggUPS 2.9KW 3UTrouble to power on. Red lights stays on.UPS has been replaced with a like item. Tested with a load bank test.
New SN 1905A0130725WarrantyVT00912W15P7T-18-D-0008
CHS00201233-1-8WCQ06232021100724-Jun-2124-Jun-2928-Jun-22BraggTSC Maxpac 8276XL2See VT00911A has a bad video cable and or a bad screen. The left screen will not turn on and the right screen will not adjust display size.Closed as repaired due to internal equipment being replaced. See RO#VT00911A for details.WarrantyVT00911W15P7T-18-D-0008
ED3-8WU0471527-Jun-22BraggCE ED3 Sensor w/GFMSee VT00897A. No power.Swapped with like item, Verified no damage to swap.WarrantyVT00897W15P7T-18-D-0008
ED3-8WU0488627-Jun-22BraggCE ED3 Sensor w/GFMSee VT00901A. No power.Swapped with like item, Verified no damage to swap.OTFWT ComprehensiveVT00901W15P7T-18-D-0008
VCAM-8WT0160127-Jun-22BraggCE ED3 VCAMNo power.Swapped with like item, Verified no damage to swap.WarrantyVT00900AW15P7T-18-D-0008
ED3-8WU0488427-Jun-22BraggCE ED3 Sensor w/GFMSee VT00900A. No power.Swapped with like item, Verified no damage to swap.OTFWT ComprehensiveVT00900W15P7T-18-D-0008
VCAM-8WT0114127-Jun-22BraggCE ED3 VCAMNo power.Swapped with like item, Verified no damage to swap.WarrantyVT00899AW15P7T-18-D-0008
ED3-8WU0456027-Jun-22BraggCE ED3 Sensor w/GFMSee VT00899A. No power.Swapped with like item, Verified no damage to swap.WarrantyVT00899W15P7T-18-D-0008
VCAM-8WT0159427-Jun-22BraggCE ED3 VCAMNo power.Swapped with like item, Verified no damage to swap.WarrantyVT00898AW15P7T-18-D-0008
VCAM-8WT0167527-Jun-22BraggCE ED3 VCAMNo power.Swap with like itemWarrantyVT00908AW15P7T-18-D-0008
VCAM-8WT0179827-Jun-22BraggCE ED3 VCAMNo power.Swapped with like item, Verified no damage to swap.WarrantyVT00897AW15P7T-18-D-0008
VCAM-8WT0147727-Jun-22BraggCE ED3 VCAMFabric software update failed to load.Replaced with SN T01071WarrantyVT00896AW15P7T-18-D-0008
ED3-8WU0488827-Jun-22BraggCE ED3 Sensor w/GFMSee VT00896A. Fabric software update failed to load.Replaced with SN U04420OTFWT ComprehensiveVT00896W15P7T-18-D-0008
VCAM-8WT0154527-Jun-22BraggCE ED3 VCAMNo power during software update.Replaced with SN T01061WarrantyVT00895AW15P7T-18-D-0008
ED3-8WU0488927-Jun-22BraggCE ED3 Sensor w/GFMSee VT00895A. No power during software update.Replaced with SN U04415OTFWT ComprehensiveVT00895W15P7T-18-D-0008
VCAM-8WT0138527-Jun-22BraggCE ED3 VCAMNo power.Swapped with like item, Verified no damage to swap.WarrantyVT00901AW15P7T-18-D-0008
ED3-8WU0489027-Jun-22BraggCE ED3 Sensor w/GFMSee VT00898A. No power.Swapped with like item, Verified no damage to swap.WarrantyVT00898W15P7T-18-D-0008
ED3-8WU0509827-Jun-22BraggCE ED3 Sensor w/GFMSee VT00906A. No power.Swap with like itemWarrantyVT00906W15P7T-18-D-0008
ED3-8WU0500527-Jun-22BraggCE ED3 Sensor w/GFMSee VT00902A. No power.Swapped with like item, Verified no damage to swap.WarrantyVT00902W15P7T-18-D-0008
ED3-8WU0500027-Jun-22BraggCE ED3 Sensor w/GFMSee VT00909A. No power.Swap with like itemOTFWT ComprehensiveVT00909W15P7T-18-D-0008
VCAM-8WT0138927-Jun-22BraggCE ED3 VCAMNo power.Swap with like itemWarrantyVT00907AW15P7T-18-D-0008
ED3-8WU0449427-Jun-22BraggCE ED3 Sensor w/GFMSee VT00908A. No power.Swap with like itemOTFWT ComprehensiveVT00908W15P7T-18-D-0008
VCAM-8WT0169427-Jun-22BraggCE ED3 VCAMNo power.Swap with like itemWarrantyVT00909AW15P7T-18-D-0008
VCAM-8WT0178127-Jun-22BraggCE ED3 VCAMNo power.Swap with like itemWarrantyVT00906AW15P7T-18-D-0008
VCAM-8WT0116027-Jun-22BraggCE ED3 VCAMFabric software update failed to load.Swap with like itemWarrantyVT00905AW15P7T-18-D-0008
ED3-8WU0475827-Jun-22BraggCE ED3 Sensor w/GFMSee VT00905A. Fabric software update failed to load.Swap with like itemWarrantyVT00905W15P7T-18-D-0008
VCAM-8WT0168827-Jun-22BraggCE ED3 VCAMNo power.Swap with like itemWarrantyVT00904AW15P7T-18-D-0008
ED3-8WU0500727-Jun-22BraggCE ED3 Sensor w/GFMSee VT00904A. No power.Swap with like itemWarrantyVT00904W15P7T-18-D-0008
VCAM-8WT0166227-Jun-22BraggCE ED3 VCAMNo power.Swapped with like item, Verified no damage to swap.WarrantyVT00903AW15P7T-18-D-0008
ED3-8WU0498427-Jun-22BraggCE ED3 Sensor w/GFMSee VT00903A. No power.Swapped with like item, Verified no damage to swap.OTFWT ComprehensiveVT00903W15P7T-18-D-0008
VCAM-8WT0149327-Jun-22BraggCE ED3 VCAMNo power.Swapped with like item, Verified no damage to swap.WarrantyVT00902AW15P7T-18-D-0008
ED3-8WU0497527-Jun-22BraggCE ED3 Sensor w/GFMSee VT00907A. No power.Swap with like itemOTFWT ComprehensiveVT00907W15P7T-18-D-0008
MAXPAC8276XL2-8WMV00059658824-Jun-22LewisWrkstn Maxpac 8276XL2Does not boot.Swapped with like item SN MV000528099. Passed bench tests.WarrantyVL00088W15P7T-18-D-0008
MAXPAC8276XL2-8WMV00059658225-May-2125-May-2924-Jun-22LewisWrkstn Maxpac 8276XL2UPS Failure.No evidence of failure. Unit passed all bench tests using GD bench HD. Tech suspects issue may be with customers classified HD not turned in.WarrantyVL00089W15P7T-18-D-0008
CHS00005869-1-8W626SF1324-Jun-22GermanyLaptop 7730 DCG100Received it with a broken bottom plate cover.swap like item SN J3BY1R2 Flash bios to v 1.22.1. Unit hard drive swapped.OTFWT ComprehensiveVG00021W15P7T-18-D-0008
MAXPAC8276XL2-8WMV00059658525-May-2125-May-2924-Jun-22LewisWrkstn Maxpac 8276XL2Video card error.No evidence of failure. Unit passed all bench tests using GD bench HD. Tech suspects issue may be with customers classified HD not turned in.WarrantyVL00092W15P7T-18-D-0008
MAXPAC8276XL2-8WMV00059657925-May-2125-May-2924-Jun-22LewisWrkstn Maxpac 8276XL2BIOS boot failure.No evidence of failure. Unit passed all bench tests using GD bench HD. Tech suspects issue may be with customers classified HD not turned in.WarrantyVL00091W15P7T-18-D-0008
MAXPAC8276XL2-8WMV00059658925-May-2125-May-2924-Jun-22LewisWrkstn Maxpac 8276XL2Does not boot.Replaced video card, passed bench tests.WarrantyVL00087W15P7T-18-D-0008
CHS00006705-1-PT19157403306-Dec-1905-Dec-2224-Jun-22LewisServer 17.3" LCD PortableBad power supply.WarrantyVL00093W15P7T-18-D-0008
CHS00005869-1-8W619R1R227-Mar-1927-Mar-2724-Jun-22LewisLaptop 7730 DCG100Will not power on.Replaced battery, passed bench tests.WarrantyVL00094W15P7T-18-D-0008
11-2856101-1-5WSG8A38900B24-May-1924-May-2424-Jun-22On-SitePlotter HP T1530The control screen on the plotter is cracked and inoperable.HP tech arrived on site 06/29/22, replaced the control panel and is now operational per customer email.WarrantyVT00894W15P7T-18-D-0008
MAXPAC8276XL2-8WMV00059656325-May-2125-May-2924-Jun-22LewisWrkstn Maxpac 8276XL2UPS failure.No evidence of failure. Unit passed all bench tests using GD bench HD. Tech suspects issue may be with customers classified HD not turned in.WarrantyVL00090W15P7T-18-D-0008
MAXPAC8276XL2-8WMV00052812416-Dec-2016-Dec-2823-Jun-22BraggWrkstn Maxpac 8276XL2Maxvision suffered power failure and will now not power onDual Clutch Hinge for FFDS. Completed burn in test all passed.OTFWT ComprehensiveVT00893AW15P7T-18-D-0008
CHS00201233-1-8WKH08122020000616-Dec-2016-Dec-2823-Jun-22BraggTSC Maxpac 8276XL2See VT00893A. Maxvision suffered power failure and will now not power onClosed out RO VT00893AWarrantyVT00893W15P7T-18-D-0008
CHS00006705-1-PT20040106621-Jul-2021-Jul-2322-Jun-22GermanyServer 17.3" LCD PortableHardware fault. Possibly with HD(s).TC, other RO's, and accessories kept at Germany RSC.WarrantyVT00891AW15P7T-18-D-0008
CHS00005322-1-8W9BTTC0670622-Jun-22LewisLaptop CF-54 CRA021Will not power onSwapped with like item SN 9ATTC98524. Passed bench tests.WarrantyVT00892W15P7T-18-D-0008
CHS00006482-1-3W1932A0140091D22-Jun-22BraggUPS 2KW FA00405OTC SN:67673
reboots, power cycles randomlyReplaced UPS with like item. Tested with a load bank test.
New SN 1932A0140057DWarrantyVB00083W15P7T-18-D-0008
28-2855569-8-5W1932A0140050D21-Jun-22HoodUPS 2KW 3U 2500VAUPS failure; error beeping.Swapped with like item. UPS passed load test.WarrantyVH00606W15P7T-18-D-0008
02-2856149-1-5W6775710-Dec-1910-Dec-2421-Jun-22HoodOTC UPS 2KWGround cable is damaged. Looks like its been chewed on by rodents.Replaced ground cable on UPS.OTFWT ComprehensiveVH00606AW15P7T-18-D-0008
02-2855980-10-5WF88GTG220-Jun-22GermanyLaptop Latitude Rugged 14System was swap on RMA VG00012 - Unit retained hard drive not readable by system.Exchanged with like item SN 2D8GTG2 minus battery. Passes Dell diagnostics.WarrantyVG00020W15P7T-18-D-0008
28-2855569-8-5W1915A0135021D17-Jun-22LewisUPS 2KW 3U 2500VACAR update OTC: 67396
UPS constantly beeping and power cycling. Maintainer tested UPS battery pack with another known good. Issue is not battery pack.Swapped with like item SN 1904A0130374. PAssed bench tests.WarrantyVT00890W15P7T-18-D-0008
CHS00199066-1-3WCX5M25316-Jun-22BraggLaptop Dell 3540 Wkstnlaptop case cracked,LAN port brokenExchange of like item SN FD5M523, Mover over to replacement system hd SN mi03t000512403u2u ssd sata 512 gb, completed dell diagnostics test all passed.OTFWT ComprehensiveVB00082W15P7T-18-D-0008
CHS00201296-1-5W33H1H5316-Jun-22BraggLaptop 7740 DCGS-1508 Configno link lights, cant re-imagereplaced laptop with GCKYG53, ran dell diag passedWarrantyVB00081W15P7T-18-D-0008
CHS00006309-1-3W2845DV0PD88660029016-Jun-22GermanySwitch Auto TransferPDE power strip (TrippLite) on the stacks is not working.Exchanged with like item SN 3044DV0PD886600450. Passes functional testing.WarrantyVG00019W15P7T-18-D-0008
CHS00206087-1-5W9F3GH5316-Nov-2016-Nov-2515-Jun-22HoodLaptop Dell 7750 DCGS ConfigReceived Dell Laptop 7750 DCGS Configuration but the Hard Drive was not shipped with the Workstation. Requesting a replacement hard drive be sent to the above address with ATTN to CW2 Harris, Richard.WarrantyVT00889W15P7T-18-D-0008
CHS00005322-1-8W9BTTC0940915-Jun-22LewisLaptop CF-54 CRA021The unit states that the NIC port pins are bent/broken and it is no longer functional.Swapped with like item SN 9ATTC98518. Passed bench tests.OTFWT ComprehensiveVT00888W15P7T-18-D-0008
CHS00005869-1-8WD4CR1R214-Jun-22LewisLaptop 7730 DCG100Bad SSD. SSD bay door broken off.Swapped with like item SN HZ9Y1R2. Passed bench tests.OTFWT ComprehensiveVL00086W15P7T-18-D-0008
CHS00199066-11V1M25314-Jun-22HoodLaptop Dell 3540 WrkstnBottom chassis cover (battery/SSD) is cracked.Vendor replaced bottom cover and CMOS battery. Performed functional test using bit pro 8.1Failed from GD StockVH00605W15P7T-18-D-0008
CHS00004976-1-3WV0221020513-Dec-2113-Dec-2414-Jun-22HoodServer Mercury XR6RAID controller failure.Swapped with like item. Server passed basic function tests with BitPro V8.1OTFWT ComprehensiveVH00604W15P7T-18-D-0008
ED3-8WU0550913-Jun-22LewisCE ED3 Sensor w/GFMSee VT00887A. VCAM will not achieve CSAC lock. CSAC stays in holdover mode.Swap with like item.WarrantyVT00887W15P7T-18-D-0008
28-2855569-8-5W1904A013046430-Apr-1930-Apr-2413-Jun-22HoodUPS 2KW 3U 2500VAIs no longer conditioning power.Swapped with like item. UPS passed load test.WarrantyVH00602W15P7T-18-D-0008
28-2855569-8-5W1904A013045413-Jun-22HoodUPS 2KW 3U 2500VAWill not power on.Swapped with like item. UPS was load tested.WarrantyVH00603W15P7T-18-D-0008
02-2855647-3-5WAB2009146000413-Jun-22Camp HumphreysSwitch Gefen 8x8 HDMI MatrixFlickering DisplaySwapped with AB16121460235WarrantyVK00011W15P7T-18-D-0008
VCAM-8WT0252813-Jun-22LewisCE ED3 VCAMVCAM will not achieve CSAC lock. CSAC stays in holdover mode.Swap with like item.WarrantyVT00887AW15P7T-18-D-0008
02-2860256-4-PTRTHD-00409222-Nov-1922-Nov-2410-Jun-22LewisHH RTHD-2 w/SAASM/TL Exp ModuleUSB device not recognized when trying to update serial USB driver to transfer software update files.Vendor performed a factory reset and loaded software. Passed bench tests.WarrantyVT00886W15P7T-18-D-0008
CHS00199066-1-3W6K0M25331-Jul-2031-Jul-2310-Jun-22HoodLaptop Dell 3540 WrkstnNetwork Interface Card (NIC) broken/ not working.Laptop SSD tested defective. Replaced SSD with imaged new SSD. Laptop passed all basic function tests with BitPro V8.1.WarrantyVH00601W15P7T-18-D-0008
CHS00199066-1-3WB12M25310-Jun-22HoodLaptop Dell 3540 WrkstnNetwork Interface Card (NIC) broken/ not working.Swapped with like item. Laptop passed all basic function tests with BitPro V8.1OTFWT ComprehensiveVH00600W15P7T-18-D-0008
CHS00199066-1-3W2G6M25310-Jun-22HoodLaptop Dell 3540 WrkstnNetwork Interface Card (NIC) broken/ not working.Swapped with like item. Laptop passed all basic function tests with BitPro V8.1OTFWT ComprehensiveVH00599W15P7T-18-D-0008
CHS00199066-1-3WBC6M25331-Jul-2031-Jul-2310-Jun-22HoodLaptop Dell 3540 WrkstnNetwork Interface Card (NIC) broken/ not working.Laptop SSD tested defective. Replaced SSD with imaged new SSD. Laptop passed all basic function tests with BitPro V8.1.WarrantyVH00598W15P7T-18-D-0008
CHS00199066-1-3WB31M25310-Jun-22HoodLaptop Dell 3540 WrkstnNetwork Interface Card (NIC) broken/ not working.Swapped with like item. Laptop passed basic function tests with BitPro V8.1OTFWT ComprehensiveVH00597W15P7T-18-D-0008
CHS00199066-1-3WC06M25310-Jun-22HoodLaptop Dell 3540 WrkstnNetwork Interface Card (NIC) broken/ not working.Swapped with like item. Laptop passed basic function tests with BitPro V8.1OTFWT ComprehensiveVH00596W15P7T-18-D-0008
MAXPAC8276XL2-8WMV00052327029-Mar-2229-Mar-3010-Jun-22HoodWrkstn Maxpac 8276XL2Monitor does not extend display. Monitor works by changing cables.Unable to replicate customer fault. Server operates as expected and passed basic function test with Bit Pro v8.1.WarrantyVH00595W15P7T-18-D-0008
CHS00017219-1-5WBTYM84860DFD240AGN30-Apr-1909-Jun-2208-Jun-22GermanyHD 240GB SATA SSD XR-2Server reporting HD has failed.Exchanged with like item.WarrantyVG00018W15P7T-18-D-0008
CHS00005922-1-OEK29723U17-Jul-2017-Jul-2008-Jun-22TauntonCE AN/VIC-3 (RIT)Notice of defects; adjustment switch under indented, bottom cover has no positive stop, it keeps spinningDD250 Rec IssueVT00885W15P7T-18-D-0008
CHS00199066-1-3WJ75M25324-Jul-2024-Jul-2308-Jun-22BraggLaptop Dell 3540 Wrkstnbroken ethernet portLaptop has been replaced with a like item. Tested with Dell diagnostics. New SN 595M253OTFWT ComprehensiveVB00080W15P7T-18-D-0008
CHS00005322-1-8W8KTTA8106507-Jun-22LewisLaptop CF-54 CRA021NIC card inopSwapped with like item SN 9CTTC25293. Passed bench tests.WarrantyVT00884W15P7T-18-D-0008
CHS00198780-1-3W2102A015641717-May-2217-May-2506-Jun-22TauntonUPS 2.5KWPS2shut down when AC is removed.Replaced unit’s Battery Tray, and completed confidence test.WarrantyVT00883W15P7T-18-D-0008
CHS00201235-1-8WWCQ09172021100429-Mar-2209-Jun-2206-Jun-22HoodHD 960GB 2.5in SATA SSDSSD2 not seen. SATA configuration SSD2 shows not installed.
System SN: MV000523289Swapped with tested like itemWarrantyVH00594W15P7T-18-D-0008
28-2855569-8-5W1906A0131875D06-Jun-22GermanyUPS 2KW 3U 2500VABattery would not charge under load, then UPS shut off and will not turn back on.Exchanged with like item. Passes load bank test.WarrantyVG00017W15P7T-18-D-0008
CHS00006482-1-3W1918A0135992D03-Jun-22BraggUPS 2KW FA00405OTC SN: 67513
Won’t power upUPS replaced with like item. (UPS has received CAR update.) Tested with a load bank test. New SN 1948A0144559DWarrantyVB00079W15P7T-18-D-0008
CHS00006482-1-3W1928A0139638D03-Jun-22BraggUPS 2KW FA00405OTC SN:67567
keeps recyclingExchange of like item SN 1932A0140131D. Completed Load Bank Test, all passed.WarrantyVB00078W15P7T-18-D-0008
AJAIM-A3-TF-8WD0215903-Jun-22HoodCE Module AntiJam IntegrationJ4 will not output the required 5VDC to the GAJT.Swapped with like item.WarrantyVT00882W15P7T-18-D-0008
VCAM-8WT0236702-Jun-22HoodCE ED3 VCAMVCAM stays in CSAC holdover and will not achieve lock.Swap with like itemWarrantyVT00880AW15P7T-18-D-0008
ED3-8WU0543702-Jun-22HoodCE ED3 Sensor w/GFMSee VT00880A. VCAM stays in CSAC holdover and will not achieve lock.Swap with like itemWarrantyVT00880W15P7T-18-D-0008
716955-PTSTEM-00187718-Nov-1918-Nov-2402-Jun-22LewisCE STEMFails to establish connection to complete the automatic discovery to start programming of the firmware update.Vendor replaced Taclink board. Passed bench tests.WarrantyVT00881W15P7T-18-D-0008
VCAM-8WT0257601-Jun-22HoodCE ED3 VCAMCSAC discipline cannot be achieved. Flo-talk shows that the CSAC stays in the holdover state.Swap with like itemWarrantyVT00879AW15P7T-18-D-0008
ED3-8WU0544001-Jun-22HoodCE ED3 Sensor w/GFMSee VT00879A. CSAC discipline cannot be achieved. Flo-talk shows that the CSAC stays in the holdover state.Swap with like itemWarrantyVT00879W15P7T-18-D-0008
02-2855613-3-5W11X1075505-Jun-1905-Jun-2401-Jun-22BraggCE Disk Duplicator/Purger DFX-M1LCD screen is not working, you cannot see the display.WarrantyVT00878W15P7T-18-D-0008
CHS00006705-1-PT21004803928-Apr-2128-Apr-2427-May-22LewisServer 17.3" LCD PortableThe system is randomly freezes. The server randomly shuts off when we are in the middle of a build for the CPCE. The system was issued with these issues. We have to keep restarting the systems.WarrantyVT00877W15P7T-18-D-0008
CHS00006705-1-PT21004801910-May-2110-May-2427-May-22LewisServer 17.3" LCD PortableThe system is randomly freezes. The server randomly shuts off when we are in the middle of a build for the CPCE. The system was issued with these issues. We have to keep restarting the systems.WarrantyVT00876W15P7T-18-D-0008
CHS00203144-1-5W50GM25327-May-22LewisWrkstn 3540 ARMG-1500Faulty battery causing laptop to not boot and cycles on and off, will not be including ram or ssd. Tested with known good battery and laptop booted. Need new battery installed in laptop.Swapped with like item SN 39FM253. Passed bench tests.WarrantyVT00875W15P7T-18-D-0008
02-2856297-3-5WH1WG9T202-Apr-1902-Apr-2426-May-22BraggServer XR2Memory Fault Error and loss of functionality. Took the following troubleshooting steps and results: 1. Completely removed all power to perform a power reset. Result: Memory Fault 2. Ran a system diagnostic on XR2 server. Result: Memory Fault.Reseated memory modules, passed Dell diagnosticWarrantyVT00873AW15P7T-18-D-0008
CHS00004517-1-5W6651314-May-1914-May-2426-May-22BraggOTC Switch/Storage 2650See VT00873A. Memory Fault Error and loss of functionality. Took the following troubleshooting steps and results: 1. Completely removed all power to perform a power reset. Result: Memory Fault 2. Ran a system diagnostic on XR2 server. Result: Memory FaultSee VT00873AWarrantyVT00873W15P7T-18-D-0008
02-2855980-10-5W3CYDTG226-May-22BraggLaptop Latitude Rugged 14keyboard stop workingExchange of like item SN HL8GTG2. Updated bios to 1.34.0, completed dell diagnostics test all passed.WarrantyVB00077W15P7T-18-D-0008
CHS00203144-1-5W32QM25326-May-22LewisWrkstn 3540 ARMG-1500Laptop is artifacting, possible faulty CPU. display shows green lines of pixels across entire display, brand new out of box laptop.Swapped with like item SN 52FM253. Passed bench tests.WarrantyVT00874W15P7T-18-D-0008
CHS00005642-1-3W3HD15Z202-Dec-1901-Dec-2225-May-22HoodServer XR-2 w/M.2 DrivesDrive not functioning for server iDRAC.
Note: Turned in hard drive faceplate only.Tested and replaced hard driveWarrantyVH00593W15P7T-18-D-0008
VCAM-8WT0237024-May-22HoodCE ED3 VCAMED3 will not obtain CSAC discipline. FLO-talk software shows that the CSAC module is not present.Swap with like item.WarrantyVT00872AW15P7T-18-D-0008
ED3-8WU0527424-May-22HoodCE ED3 Sensor w/GFMSee VT00872A. ED3 will not obtain CSAC discipline. FLO-talk software shows that the CSAC module is not present.Swap with like item.WarrantyVT00872W15P7T-18-D-0008
VCAM-8WT0251724-May-22HoodCE ED3 VCAMSee VT00871 Alignment screws will not allow the J2-2 or J2-3 ports to be usedSwap with like item.WarrantyVT00871AW15P7T-18-D-0008
ED3-8WU0537824-May-22HoodCE ED3 Sensor w/GFMAlignment screws will not allow the J2-2 or J2-3 ports to be usedSwap with like item.OTFWT ComprehensiveVT00871W15P7T-18-D-0008
02-2855988-6-5WFOC2222R1AD14-May-1914-May-2424-May-22HoodSwitch 3172TQWill not power on, no link lights on ports, unable to console into switch.WarrantyVT00870W15P7T-18-D-0008
MAXPAC8276XL2-8WMV00052310129-Mar-2229-Mar-3020-May-22HoodWrkstn Maxpac 8276XL2Will not power on.Replaced Blu-ray drive. System passes all tests with BitPro v 8.1WarrantyVH00592W15P7T-18-D-0008
MAXPAC8276XL2-8WMV00052310329-Mar-2229-Mar-3020-May-22HoodWrkstn Maxpac 8276XL2Right side monitor does not display.Power cable on right side monitor was not fully seated causing it to intermittently not work. Reseated cable. Both monitors work. System passes all functional tests with BitPro v 8.1WarrantyVH00591W15P7T-18-D-0008
CHS00148585-1-5WMXL0301S1M22-Dec-2022-Dec-2519-May-22BraggWrkstn Z2 SFF G4Unable to detect clone. Class HD only.HP Vendor replaced sps-ssd 1t m.2 pcieg3x4 nvmeWarrantyVT00869W15P7T-18-D-0008
AKB-630SB-TAA-8WK201000129229-Mar-2224-May-2218-May-22HoodKeybd w/ CAC Reader"Shift" key stuck/ "D" key stuck on keyboard.Swapped with like item. Keyboard passed basic function tests with test computer.WarrantyVH00590W15P7T-18-D-0008
AKB-630SB-TAA-8WK201000132329-Mar-2229-Mar-3018-May-22HoodKeybd w/ CAC Reader"Shift" key stuck on keyboard and missing the ";" marker on key.Repaired keyboard keys. Keyboard passed basic function test with test computer.WarrantyVH00589W15P7T-18-D-0008
AKB-630SB-TAA-8WK201000367329-Mar-2229-Mar-3018-May-22HoodKeybd w/ CAC Reader"D" key stuck on keyboard.Repaired keyboard key. Keyboard passed basic function test with test computer.WarrantyVH00588W15P7T-18-D-0008
CHS00206087-1-8WC23GH5306-Nov-2006-Nov-2818-May-22GermanyLaptop Dell 7750 DCGS ConfigBad Class HD.WarrantyVT00868W15P7T-18-D-0008
CHS00006717-1-PTS456NY0MB0752921-Jul-2018-May-2218-May-22HoodHD 3.84TB Ent SATA SSDBad drive.Vendor replaced hard drive.WarrantyVH00529BW15P7T-18-D-0008
CHS00006717-1-PTS456NY0MB0754521-Jul-2018-May-2218-May-22HoodHD 3.84TB Ent SATA SSDBad drive.Vendor replaced hard drive.WarrantyVH00529AW15P7T-18-D-0008
CHS00006121-1-8WMAC041020191001417-May-22Camp HumphreysTSC MaxPac 8261XL2Part of VK00010Swapped with ML090420190003WarrantyVK00010AW15P7T-18-D-0008
CHS00005322-1-8W8KTTA8103317-May-22LewisLaptop CF-54 CRA021Screen cracked and carrying handle broken off.Swapped with like item SN 9BTTC09166. Passed bench tests.OTFWT ComprehensiveVT00867W15P7T-18-D-0008
X3173A-5W62191500006417-May-22GermanyCard Controller NetApp FAS2650See RO VG00013Swap like item SN 621922000124WarrantyVG00013BW15P7T-18-D-0008
X3173A-5W62191500006317-May-22GermanyCard Controller NetApp FAS2650See VG00013swap like item SN 621922000123WarrantyVG00013AW15P7T-18-D-0008
CHS00006122-1-8WMV00055135317-May-22Camp HumphreysWrkstn MaxPac8261XL2Customer says it runs slowSwapped with MV000575164WarrantyVK00010W15P7T-18-D-0008
CHS00149536-1-5W4DMQYX208-Apr-2108-Apr-2616-May-22HoodLaptop 7424 TN-1509 ConfigSME tested the laptop with a Dell supported version of Ubuntu at Dell's direction and the computer still crashed, so we are not sure what the hardware issue is.

Previous report 05/16/22:

The laptop has failed no less than nine (9) times trying to installReplaced the SSD. Laptop passed basic function tests with BitPro V8.1WarrantyVT00866W15P7T-18-D-0008
02-2855980-10-5W20TFTG216-May-22LewisLaptop Latitude Rugged 14Backlight fading on right side of screen.Swapped with like item. Tested IAW ATP# Dell Diagnostics Test,WarrantyVL00085W15P7T-18-D-0008
MAXPAC8276XL2-8WMV00052331130-Apr-2130-Apr-2916-May-22HoodWrkstn Maxpac 8276XL2Workstation will not power on.Swapped with like item. Performed functional test using bit pro 8.1WarrantyVH00587W15P7T-18-D-0008
CHS00199066-1-3W9W4M25316-May-22Camp HumphreysLaptop Dell 3540 WrkstnSmashed ScreenSwapped with 1Z1M253OTFWT ComprehensiveVK00009W15P7T-18-D-0008
02-2855559-5-5WRK105X013213-May-22BraggLaptop Getac X500G2Display does not work.Laptop has replaced with a like item. Tested with burn in test. New SN RK105X0273WarrantyVT00865AW15P7T-18-D-0008
CHS00005003-1-3W10674825-Apr-2225-Apr-2513-May-22HoodPwr Supply M3-SE SwitchPower supply not supplying power to UPS or outlets and randomly shots off.
Need replacement ASAP we start to issue on 05/23/2022 in PAT2 NowSwapped with like item.OTFWT ComprehensiveVT00863W15P7T-18-D-0008
02-2855559-9-5WLAM03112019100925-Sep-1925-Sep-2413-May-22BraggTSC Getac X500G2See VT00865A. Display does not work.No case was turned into RSCWarrantyVT00865W15P7T-18-D-0008
CHS00005002-1-3W11292113-May-22HoodPwr Supply M3-SE Pwr/Dual BtryWill not hold charge
Need replacement ASAP in PAT 2 we start to issue on 05/23/2022Swapped with like item.WarrantyVT00864W15P7T-18-D-0008
VCAM-8WT0152612-May-22BraggCE ED3 VCAMED3 will not power on, equipment bricked due to bad power cable.The equipment has been replaced with a like item. New SN T01068WarrantyVT00862AW15P7T-18-D-0008
ED3-8WU0493823-Feb-2223-Feb-3012-May-22BraggCE ED3 Sensor w/GFMSee VT00862A. ED3 will not power on, equipment bricked due to bad power cable.The equipment has been replaced like item. New SN U04412WarrantyVT00862W15P7T-18-D-0008
28-2855569-81913A0133903D12-May-22GermanyUPS 2KW 3U 2500VABattery Cap light keeps blinking and constant beeping noise every 10 seconds. Does not power up.swap like item SN 1915A0135041DWarrantyVG00016W15P7T-18-D-0008
02-2855980-10-5W6DVFTG230-Jul-1930-Jul-2412-May-22GermanyLaptop Latitude Rugged 14AC Adapter not providing power.replace faulty ac adapter.WarrantyVG00015W15P7T-18-D-0008
CHS00006419-1-3WFOC2322R0VT11-May-22GermanySwitch Nexus 3172TQ-XLSystem will not load IOS following UPS power failure. (no console output.)swap like item SN FOC2325R1HCWarrantyVG00014W15P7T-18-D-0008
AB1809146004510-May-22W15P7T-18-D-0008
06-2855134-5-5W11169710-May-22HoodModule M3C4G Pwr/Battery CtrlUnable to recognize ports thru out system.Swapped with like item.WarrantyVT00861W15P7T-18-D-0008

This is the start of the file's text. The full file is on GovTribe.

File details come from the government source that posted it. Updated .