Attachment L3 - Service Category 3 Response.docx

Productivity Tools RFP No. 25-43231513–RFP

Attachment L3 – Service Category 3: Cloud Services and Storage

Respondent Name: Respondent Name Goes Here Solution Name: Solution Name Goes Here

Respondent Instructions:

· Respondents shall use this Attachment as provided to respond. Altering character count limits or any other restriction or control may result in a Respondent being found non-responsive.

· Names. Respondents must provide their name and the proposed Solution name in the spaces above.

· Section 1 Prompts. Section 1 of this attachment provides prompts. The Respondent shall provide a response to prompt 1 and should provide responses to prompts 2 through 7. Prompts are indicated by red text followed by a response block.

Prompt 1 has a maximum of 3000 characters. Prompts 2 through 7 have a maximum character limit of 500. Respondents who submit responses outside of the maximum character limit may be deemed non-responsive. Any additional files, links, or other information provided outside the response block will not be considered for evaluation.

Scores will be assigned by each individual evaluator in accordance with Attachment C, Proposal Submission Instructions and Evaluation Criteria. Prompt 1 is worth a total of 5 points. Prompts 2 through 7 are worth a maximum of 4 points total. An individual Evaluator’s score of the technical response for a proposed Solution will be calculated by the following:

Evaluator’s Prompt 1 score + (Sum of the Evaluator’s Scores for Prompts 2-7/ 6) = Evaluator’s Technical Response Score for the Proposed Solution

· Section 2 Terms and Conditions. Section 2 of this attachment provides a space for the Respondent to include any Service Level Agreements (SLA) or additional terms and conditions that apply to the proposed Solution. Neither the SLAs nor the additional terms and conditions will be considered for evaluation.

· Definitions. Definitions contained in Attachment A, Statement of Work, are incorporated by reference.

Section 1.

Prompt 1: Cloud Services and Storage shall provide cloud-based tools that will facilitate secure storage, backup, and collaboration among users. This category ensures flexibility, scalability, and access control for user data and files.

Please describe how Respondent’s proposed Solution meets the above prompt in the field below.

Prompt 1 Response Goes Here

For the prompts below (indicated by red text followed by a response block), the Respondent should provide details on if and how the Solution meets the identified technical capabilities and features.

Prompt 2: Cloud Storage – Should provide scalable, secure cloud-based storage solutions with role-based access controls and encryption.

Please describe if and how Respondent’s proposed Solution meets this above prompt in the field below.

Prompt 2 Response Goes Here

Prompt 3: Backup and Recovery – Should provide Automated backup solutions with customizable data recovery options to support business continuity.

Please describe if and how Respondent’s proposed Solution meets this above prompt in the field below.

Prompt 3 Response Goes Here

Prompt 4: Local Replication – Should enable selective local backup of files for offline editing, ensuring data protection and security during internet or server outages, with files readily available on the device for immediate access.

Please describe if and how Respondent’s proposed Solution meets this above prompt in the field below.

Prompt 4 Response Goes Here

Prompt 5: File Sharing – Should provide secure, permissions-based internal and external file-sharing tools for collaborative projects.

Please describe if and how Respondent’s proposed Solution meets this above prompt in the field below.

Prompt 5 Response Goes Here

Prompt 6: Real-Time Collaboration in the Cloud – Should provide tools that enable multiple users to edit and comment on documents in real-time, supporting collaborative work.

Please describe if and how Respondent’s proposed Solution meets this above prompt in the field below.

Prompt 6 Response Goes Here

Prompt 7: Software as a Service (SaaS) – Should provide cloud-hosted applications for productivity and business services accessible via the web without local installation.

Please describe if and how Respondent’s proposed Solution meets this above prompt in the field below.

Prompt 7 Response Goes Here

Section 2. Service Level Agreement or Additional Terms and Conditions.

Respondent shall include any Service Level Agreements (SLAs) or additional terms and conditions that apply to the proposed Solution in the following text boxes. The text boxes below have a maximum character limit of 32,672 characters each. The information provided in the text boxes below will not be scored but will be incorporated into the final Term Contract documents as an exhibit.

Any Applicable SLA Goes Here Any applicable Addtional Terms and Conditons Goes Here