Attachment F - Technical Response.pdf

4050 Esplanade Way

Tallahassee, FL 32399-0950

Ron DeSantis, Governor Tom Berger, Secretary

ATTACHMENT F – TECHNICAL RESPONSE

REQUEST FOR PROPOSALS

FOR

LAWN CARE SERVICES

RFP NO. DMS-25/26-098

THE STATE OF FLORIDA

DEPARTMENT OF MANAGEMENT SERVICES

RFP No. DMS-25/26-098 Lawn Care Services Page 2 of 3

Technical Response Portfolio Respondents shall address each question below in their Portfolio regarding, A) Industry Experience, B) Current Contracts, C) Approach to the Statement of Work, and D) Project Team for the Facility Group(s) for which the Respondent is submitting a Proposal. Each evaluator will independently review each responsive Respondent’s Portfolio award points to evaluate the quality of the response to each Technical Response question and the applicable evaluation criteria.

A. Industry Experience (0 – 5 Points)

The Respondent shall provide a narrative detailing the company’s experience and capabilities in providing services consistent with those required in Attachment A – Statement of Work.

The response should include the following:

• Commercial or Governmental experience.

• Number of facilities serviced for commercial or governmental accounts in the past five (5) years.

B. Current Contracts (0 – 10 Points) The Respondent shall provide a summary of Respondent’s largest current contracts (preferably at least three (3) contracts) where the Respondent is providing Lawn Care Services as a Contractor, subcontractor, or partner, excluding any DMS contracts. The summary should include the following information: contract duration, contract name, contract value, the scope of services provided under the contract, the name of the entity to whom the Respondent is providing services, and the volume of services provided by the Respondent.

C. Approach to the Statement of Work (0 – 25 Points) For each Facility Group included in the Respondent’s Proposal, the Respondent shall provide a narrative describing its approach to accomplishing the Lawn Care Services described in Attachment A – Statement of Work and fulfilling the contractual obligations of Attachment K – Draft Contract.

Within its Response, the Respondent shall provide the following items:

• Attachment G – Facility and Equipment Checklist: The storage location of all equipment listed in Attachment H – Equipment List, including trucks and trailers, that the Respondent will dedicate to providing Lawn Care Services.

• Attachment H – Equipment List: A detailed list of all equipment, including trucks and trailers, the Respondent will dedicate to providing Lawn Care Services per Facility Group.

The Equipment List must contain equipment carried on each truck and trailer.

• The Respondent must provide details on the scheduling of services at each Facility (e.g., How many days each month will be devoted to providing services at multiple REDM Facilities? How many locations are anticipated to be serviced in a single day during the month?).

D. Project Team (0 – 20 Points) The Respondent shall provide a narrative detailing the company’s staffing and capabilities, including the capability to increase staffing when needed, to provide services consistent with those required in Attachment A – Statement of Work.

For each Facility Group included in the Respondent’s Proposal, the Respondent shall provide a resume for the Regional General Manager and any main support staff the Contractor will employ to provide the services in Attachment A – Statement of Work, including the Respondent’s representative who will serve as a main point of contact for this Contract. Each

RFP No. DMS-25/26-098 Lawn Care Services Page 3 of 3 resume should include the individual’s name, title, licenses and/or certifications, years of experience, and years of service working with the Respondent. If the Contractor will utilize subcontractors, the same information must be provided.

The Contractor must also provide staffing information for the number of employees dedicated to each Facility Group to provide Lawn Care Services during each service visit.

Within its Response, the Respondent is encouraged to describe its proposed approach to all the items within the aforementioned sections, as well as the following items:

• Employee hiring, including qualifications and background checks.

• Employee training, including any shadowing or cross training process.

• Employee supervision, including inspection of work, remote supervision, and theft prevention.

• Employee standard of conduct and disciplinary policies.

• Uniform and clothing policies.

• Contractor’s process for determining and ensuring an adequate staffing level.

• Contractor’s approach to communicating with Customers.