Attachment BO2 - 2013 Accessibility Testing Report.xlsx – Perkins Loan Servicing (91003124R0017)

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91003124R0017_SF1449_AMD0007.pdf	PDF	Nov 18, 2024
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91003124R0017_SF1449 Continuation - AMD 0005 Updates.pdf	PDF	Nov 13, 2024
91003124R0017_SF1449_AMD 0005.pdf	PDF	Nov 13, 2024
91003124R0017_SF1449_AMD 0004.pdf	PDF	Nov 12, 2024
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91003124R0017_SF1449_AMD0003.pdf	PDF	Nov 12, 2024
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91003124R0017_SF1449_AMD0001.pdf	PDF	Oct 21, 2024
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Attachments BO109 - BO123.zip	ZIP file	Oct 16, 2024
05 - Business Operations Servicing Requirements.pdf	PDF	Oct 16, 2024
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Attachment BO72 - BO84.zip	ZIP file	Oct 16, 2024
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91003124R0017_SF1449 Continuation.pdf	PDF	Oct 16, 2024
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13 - Perkins Business Operations Servicing Requirements Attachment List.xlsx	XLSX spreadsheet	Oct 16, 2024
Attachment BO4.zip	ZIP file	Oct 16, 2024
Attachments BO136 - BO153.zip	ZIP file	Oct 16, 2024
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Standards Options

--

Not Compliant

Compliant

NA

Baseline Options

Not Compliant	Fail
Compliant	Pass
Does Not Apply	NA

Standards Failed

Baselines Failed

Failure Details

Results:

Fail

--

Fail

--

21(a)

B1

Any interactive element or function cannot be accessed or activated by keyboard: adsfadsfaf

Standards

21(a)

21(b)

21(c)

21(d)

21(e)

21(f)

21(g)

21(h)

21(i)

21(j)

21(k)

21(l)

22(a)

22(b)

22(c)

22(d)

22(e)

22(f)

22(g)

22(h)

22(i)

22(j)

22(k)

22(l)

22(m)

22(n)

22(o)

22(p)

31(a)

31(b)

31(c)

31(f)

B1

B2

B3

B4

B5

B6

B7

B8

B9

B10

B11

B12

B13

B14

22(k)

None

The primary site can be made compliant: aldsjfadsfoudsfljkdsf

Results:

--

ED Test Steps

Test IDs

Failure Conditions

(if found, the result is Not Compliant)

Standards

Baselines

Test Results

Web-only or SW only?

Section ID (for setting NA)

Describe all Not Compliant results

Reference the element, location, and/or other details). Use <ALT>+<Enter> to start a new line.

Screenshots (Ctrl+I or Insert > Object > Create from File > Display as icon)

21(a)

21(b)

21(c)

21(d)

21(e)

21(f)

21(g)

21(h)

21(i)

21(j)

21(k)

21(l)

22(a)

22(b)

22(c)

22(d)

22(e)

22(f)

22(g)

22(h)

22(i)

22(j)

22(k)

22(l)

22(m)

22(n)

22(o)

22(p)

31(a)

31(b)

31(c)

31(f)

B1

B2

B3

B4

B5

B6

B7

B8

B9

B10

B11

B12

B13

B14

B15

B16

1.1 Keyboard Access

A

An interactive element or function cannot be accessed or activated by keyboard

21(a)

B01

0

x

B

A keyboard "trap" is found

21(a)

B01

0

x

C

Non-standard or alternative keyboard commands are required for access but are not documented

21(a)

B01

0

x

D

Information revealed by mouseover (TITLE) is not available to keyboard-only users (i.e., there is no equivalent screen text or visual context)

21(a)

B01

0

x

E

At any time, there is no visual indication of the current focus (loss of focus)

21(c)

B02

x

0

x

F

The visual focus appears on the wrong element

21(c)

B02

x

0

x

G

The visual focus does not remain within a modal dialog box until closed

21(c)

B04

H

The visual focus does not move to revealed content and no description of the content change is provided

31(a), 31(b)

B04

x

0

x

I

The tab order is not logical

31(a), 31(b)

B03

x

0

x

1.2.1 SW: All interactive elements

A

A user control does not have a descriptive and unique Name property

21(d)

B16

SWO

1

x

0

x

B

A user control has an incorrect Role and/or State

21(d)

B16

SWO

1

x

0

x

C

An interface element that has multiple statuses does not indicate its current status

21(d)

B06

SWO

1

x

0

x

D

An input form (text field, checkbox, radio button, etc.) Name does not match its visual label or does not include complete instructions and cues

21(d), 21(l)

B11

SWO

1

x

0

x

0

x

E

An input form Role does not accurately reflect its function

21(d), 21(l)

B11

SWO

1

x

0

x

0

x

F

An input form State does not accurately reflect that it is selected or has focus

21(d), 21(l)

B11

SWO

1

x

0

x

0

x

G

An input text field has an incorrect Value

21(f), 21(l)

B11

SWO

1

x

0

x

0

x

1.2.2 Web: Forms

A

A Web form field has no markup to associate it to its complete instructions and cues

22(n)

B11

WO

2

x

0

x

B

If 'Label for' and 'ID' are used but are not valid HTML

22(n)

B11

WO

2

x

0

x

C

Form instructions are revealed only by mouseover (TITLE) and are not available onscreen

22(n)

B11

WO

2

x

0

x

D

An ARIA form's Name property does not contain complete instructions

22(n)

B11

2

E

An ARIA form's Role, State or Value property is not correct

22(n)

B11

F

A form control does not identify its purpose.

22(n)

B11

2

1.2.2 a Web: Error Identification

A

A blank required form field has no text description of the error.

3.3.1

NA

B

Invalid data in a form field has no text description of the error.

3.3.1

NA

1.2.2 b Web: Error Suggestion

A

Suggestions for correct text are not presented when inaccurate information is listed in a form field.

3.3.3

NA

1.2.2 c Web: Error Prevention (Legal, Financial, Data)

A

Descriptive text does not prompt a user to review, confirm, and correct data prior to submission.

3.3.4

NA

B

A summary of all data entered is not provided prior to submission.

3.3.4

NA

1.2.3 Web: Links and User Controls

A

A link does not have a unique and meaningful description

31(a), 31(b)

B16

WO

2

x

0

x

B

A scripted element does not have a unique and meaningful description

22(l), 31(a), 31(b)

B16

WO

x

0

x

0

x

2.1 SW: Images

A

An image does not have an equivalent text description (Name), correct Role, or correct State

21(d)

B07

SWO

3

x

0

x

B

Any interface element that has multiple statuses does not indicate its current status

21(d)

B06

SWO

3

x

0

x

C

A data table's header cells are not identified

21(d)

B13

SWO

3

x

0

x

D

A complex data table cell is not associated to its headers

21(d)

B14

SWO

3

x

0

x

E

An image has inconsistent meaning

21(e)

B07

SWO

3

x

0

x

2.2 Web: Images

A

A Web image does not have an ALT, TITLE or ARIA attribute

22(a)

B07

WO

4

x

0

x

B

An meaningful image does not have an equivalent text description (purpose and function)

22(a)

B07

WO

4

x

0

x

C

A decorative image does not have ALT=""

22(a)

B07

WO

4

x

0

x

D

An image that contains text does not have the same text in the ALT

22(a)

B07

WO

4

x

0

x

E

A CAPTCHA image ALT does not describe its purpose

22(a)

B07

WO

4

x

0

x

F

A multi-state component does not provide complete status information

31(a), 31(b)

B06

WO

4

G

An image has inconsistent meaning

21(e)

B07

WO

4

x

0

x

2.3 Video-only and Animation

A

In SW, an animation does not have an equivalent text or audio description

21(h)

B19

SWO

5

x

0

x

B

In Web, a video-only file does not have an equivalent text or audio description

22(a), 24(d)

B19

WO

5

x

0

x

2.4 Web: Audio-only

A

An audio file does not have an equivalent text description/transcript

22(a)

B18

WO

x

0

x

2.5 Web: Image Maps

A

A server side image map is found

22(e), 22(f)

B26

WO

x

0

x

3.1 Color Dependence

A

In software, information is provided only by color

21(i)

B08

SWO

x

0

x

B

In Web, information is provided only by color

22(c)

B08

WO

x

0

x

3.2 Color Contrast

A

The contrast ratio is less than 4.5:1 for content background and foreground colors

31(b)

B09

x

0

x

4 Flashing

A

The frequency of a flickering element cannot be determined programmatically

21(k), 22(j)

B10

6

x

0

x

0

x

B

The frequency of a flickering element is programmatically set at or above 3Hz

21(k), 22(j)

B10

6

x

0

x

0

x

4 a Pause, Stop, Hide

A

There is not a mechanism to pause, stop or hide a moving, blinking, scrolling or non-essential auto-updating content.

2.2.2

NA

x

6 Multimedia

A

Synchronized captions are not provided for multimedia

22(b1), 24(c)

B20

7

x

0

x

B

The provided captions for multimedia are not equivalent

22(b1), 24(c)

B20

7

x

0

x

C

Synchronized audio descriptions are not provided for multimedia

22(b2), 24(d)

B21

7

x

0

x

D

The provided audio descriptions are not equivalent

22(b2), 24(d)

B21

7

x

0

x

6a Multimedia

A

File does not have a mechanism to stop the audio content after 3 seconds.

1.4.2

NA

x

7 Time Outs

A

The application timed out without notification

22(p)

B25

8

x

0

x

B

The application's time out notification is displayed for less than 20 seconds

22(p)

B25

8

x

0

x

C

The application timed out without an option to request more time

22(p)

B25

8

x

0

x

8 SW: Built-in Accessibility Features

A

The application disrupted any of the OS Accessibility options (High Contrast, Sticky Keys, Sound Sentry and/or system text size (stand-alone software only))

21(b)

B28

SWO

9

x

0

x

B

The application does not adopt the OS high contrast display settings

21(g)

B28

SWO

9

x

0

x

C

Text of application did not enlarge or became illegible when enlarged

21(g)

B28

SWO

9

x

0

x

D

The application did not adopt the OS high contrast colors, 21(g), and the application does not offer at least 4 color options

DHS-Specific: 21(j)

NA

SWO

9

x

0

x

E

Sticky Keys functionality was disrupted in the application

31(f)

B28

SWO

9

x

0

x

F

Sound Sentry functionality was disrupted by the application

31(c)

B28

SWO

9

x

0

x

9.1 Web: Language

A

The correct language for the page is not programmatically set

31(a), 31(b)

B17

WO

x

0

x

B

A passage (content, image descriptions, form labels etc.) that differs from the default language of the page is not programmatically identified

31(a), 31(b)

B17

WO

x

0

x

9.2 Web: Section Headings

A

Visually apparent headings are not programmatically identified

31(a), 31(b)

B15

WO

x

0

x

B

Programmatically identified heading levels do not match the visual outline level

31(a), 31(b)

B15

WO

x

0

x

9.2 a Headings and Labels

A

Heading and labels do not describe topic or purpose of associated content.

2.4.6

NA

x

10 Web: Data Tables

A

Any data table's row or column headers are not identified programmatically

22(g)

B13

WO

10

x

0

x

B

An image of a data table is found

22(g)

B13

WO

10

x

0

x

C

A complex data table's data cells are not associated with its headers programmatically

22(h)

B14

WO

10

x

0

x

D

An image of a complex data table is found

22(h)

B14

WO

10

x

0

x

11 Web: Style sheet Dependence

A

The order of the content changed and is not logical

22(d)

B22

WO

x

0

x

B

Relevant content or information from a meaningful image is not available

22(d)

B22

WO

x

0

x

C

Any content overlaps or becomes illegible

22(d)

B22

WO

x

0

x

D

Programming code or other confusing elements are revealed on the page

22(d)

B22

WO

x

0

x

12 Web: Frames

A

A frame's Title or Name is non descriptive

22(i)

B23

WO

11

x

0

x

B

An iframe's Title or Name is non-descriptive

22(i)

B23

WO

11

x

0

x

13 Web: Repetitive Content and Links

A

There is no method to skip repetitive content

22(o)

B05

WO

12

x

0

x

B

The skip function's target is not located after the repetitive content

22(o)

B05

WO

12

x

0

x

C

The skip function does not work properly

22(o)

B05

WO

12

x

0

x

D

The relative order of repeated components is different from other pages or software screens

31(a), 31(b)

B03

WO

12

x

0

x

13a Multiple Ways

A

There are not multiple ways to arrive at content.

2.4.5

NA

x

14 Web: Required Plug-ins

A

In a public site, the link to download a required plug-in is not provided

22(m)

B27

WO

13

x

0

x

B

The plug-in required to view content is not compliant

Plug-in may have separate results

None

WO

13

x

15 Web: Alternative (Accessible) Version

A

An alternative page does not contain equivalent information as the primary page

22(k)

B24

WO

14

x

0

x

B

The primary site can be made compliant

22(k)

None

WO

14

x

0

x

Compliant

Last

					Not Compliant
					Does Not Apply
16 Web: Parsing	A	A Web page has incorrect mark-up that affects accessibility.	4.1.1	NA

Results:

--

ED Test Steps

Test IDs

Failure Conditions

(if found, the result is Not Compliant)

Standards

Baselines

Test Results

Web-only or SW only?

Section ID (for setting NA)

Describe all Not Compliant results

Reference the element, location, and/or other details). Use <ALT>+<Enter> to start a new line.

Screenshots (Ctrl+I or Insert > Object > Create from File > Display as icon)

21(a)

21(b)

21(c)

21(d)

21(e)

21(f)

21(g)

21(h)

21(i)

21(j)

21(k)

21(l)

22(a)

22(b)

22(c)

22(d)

22(e)

22(f)

22(g)

22(h)

22(i)

22(j)

22(k)

22(l)

22(m)

22(n)

22(o)

22(p)

31(a)

31(b)

31(c)

31(f)

B1

B2

B3

B4

B5

B6

B7

B8

B9

B10

B11

B12

B13

B14

B15

B16

1.1 Keyboard Access

A

An interactive element or function cannot be accessed or activated by keyboard

21(a)

B01

0

x

B

A keyboard "trap" is found

21(a)

B01

0

x

C

Non-standard or alternative keyboard commands are required for access but are not documented

21(a)

B01

0

x

D

Information revealed by mouseover (TITLE) is not available to keyboard-only users (i.e., there is no equivalent screen text or visual context)

21(a)

B01

0

x

E

At any time, there is no visual indication of the current focus (loss of focus)

21(c)

B02

x

0

x

F

The visual focus appears on the wrong element

21(c)

B02

x

0

x

G

The visual focus does not remain within a modal dialog box until closed

21(c)

B04

H

The visual focus does not move to revealed content and no description of the content change is provided

31(a), 31(b)

B04

x

0

x

I

The tab order is not logical

31(a), 31(b)

B03

x

0

x

1.2.1 SW: All interactive elements

A

A user control does not have a descriptive and unique Name property

21(d)

B16

SWO

1

x

0

x

B

A user control has an incorrect Role and/or State

21(d)

B16

SWO

1

x

0

x

C

An interface element that has multiple statuses does not indicate its current status

21(d)

B06

SWO

1

x

0

x

D

An input form (text field, checkbox, radio button, etc.) Name does not match its visual label or does not include complete instructions and cues

21(d), 21(l)

B11

SWO

1

x

0

x

0

x

E

An input form Role does not accurately reflect its function

21(d), 21(l)

B11

SWO

1

x

0

x

0

x

F

An input form State does not accurately reflect that it is selected or has focus

21(d), 21(l)

B11

SWO

1

x

0

x

0

x

G

An input text field has an incorrect Value

21(f), 21(l)

B11

SWO

1

x

0

x

0

x

1.2.2 Web: Forms

A

A Web form field has no markup to associate it to its complete instructions and cues

22(n)

B11

WO

2

x

0

x

B

If 'Label for' and 'ID' are used but are not valid HTML

22(n)

B11

WO

2

x

0

x

C

Form instructions are revealed only by mouseover (TITLE) and are not available onscreen

22(n)

B11

WO

2

x

0

x

D

An ARIA form's Name property does not contain complete instructions

22(n)

B11

2

E

An ARIA form's Role, State or Value property is not correct

22(n)

B11

F

A form control does not identify its purpose.

22(n)

B11

2

1.2.2 a Web: Error Identification

A

A blank required form field has no text description of the error.

3.3.1

NA

B

Invalid data in a form field has no text description of the error.

3.3.1

NA

1.2.2 b Web: Error Suggestion

A

Suggestions for correct text are not presented when inaccurate information is listed in a form field.

3.3.3

NA

1.2.2 c Web: Error Prevention (Legal, Financial, Data)

A

Descriptive text does not prompt a user to review, confirm, and correct data prior to submission.

3.3.4

NA

B

A summary of all data entered is not provided prior to submission.

3.3.4

NA

1.2.3 Web: Links and User Controls

A

A link does not have a unique and meaningful description

31(a), 31(b)

B16

WO

2

x

0

x

B

A scripted element does not have a unique and meaningful description

22(l), 31(a), 31(b)

B16

WO

x

0

x

0

x

2.1 SW: Images

A

An image does not have an equivalent text description (Name), correct Role, or correct State

21(d)

B07

SWO

3

x

0

x

B

Any interface element that has multiple statuses does not indicate its current status

21(d)

B06

SWO

3

x

0

x

C

A data table's header cells are not identified

21(d)

B13

SWO

3

x

0

x

D

A complex data table cell is not associated to its headers

21(d)

B14

SWO

3

x

0

x

E

An image has inconsistent meaning

21(e)

B07

SWO

3

x

0

x

2.2 Web: Images

A

A Web image does not have an ALT, TITLE or ARIA attribute

22(a)

B07

WO

4

x

0

x

B

An meaningful image does not have an equivalent text description (purpose and function)

22(a)

B07

WO

4

x

0

x

C

A decorative image does not have ALT=""

22(a)

B07

WO

4

x

0

x

D

An image that contains text does not have the same text in the ALT

22(a)

B07

WO

4

x

0

x

E

A CAPTCHA image ALT does not describe its purpose

22(a)

B07

WO

4

x

0

x

F

A multi-state component does not provide complete status information

31(a), 31(b)

B06

WO

4

G

An image has inconsistent meaning

21(e)

B07

WO

4

x

0

x

2.3 Video-only and Animation

A

In SW, an animation does not have an equivalent text or audio description

21(h)

B19

SWO

5

x

0

x

B

In Web, a video-only file does not have an equivalent text or audio description

22(a), 24(d)

B19

WO

5

x

0

x

2.4 Web: Audio-only

A

An audio file does not have an equivalent text description/transcript

22(a)

B18

WO

x

0

x

2.5 Web: Image Maps

A

A server side image map is found

22(e), 22(f)

B26

WO

x

0

x

3.1 Color Dependence

A

In software, information is provided only by color

21(i)

B08

SWO

x

0

x

B

In Web, information is provided only by color

22(c)

B08

WO

x

0

x

3.2 Color Contrast

A

The contrast ratio is less than 4.5:1 for content background and foreground colors

31(b)

B09

x

0

x

4 Flashing

A

The frequency of a flickering element cannot be determined programmatically

21(k), 22(j)

B10

6

x

0

x

0

x

B

The frequency of a flickering element is programmatically set at or above 3Hz

21(k), 22(j)

B10

6

x

0

x

0

x

4 a Pause, Stop, Hide

A

There is not a mechanism to pause, stop or hide a moving, blinking, scrolling or non-essential auto-updating content.

2.2.2

NA

x

6 Multimedia

A

Synchronized captions are not provided for multimedia

22(b1), 24(c)

B20

7

x

0

x

B

The provided captions for multimedia are not equivalent

22(b1), 24(c)

B20

7

x

0

x

C

Synchronized audio descriptions are not provided for multimedia

22(b2), 24(d)

B21

7

x

0

x

D

The provided audio descriptions are not equivalent

22(b2), 24(d)

B21

7

x

0

x

6a Multimedia

A

File does not have a mechanism to stop the audio content after 3 seconds.

1.4.2

NA

x

7 Time Outs

A

The application timed out without notification

22(p)

B25

8

x

0

x

B

The application's time out notification is displayed for less than 20 seconds

22(p)

B25

8

x

0

x

C

The application timed out without an option to request more time

22(p)

B25

8

x

0

x

8 SW: Built-in Accessibility Features

A

The application disrupted any of the OS Accessibility options (High Contrast, Sticky Keys, Sound Sentry and/or system text size (stand-alone software only))

21(b)

B28

SWO

9

x

0

x

B

The application does not adopt the OS high contrast display settings

21(g)

B28

SWO

9

x

0

x

C

Text of application did not enlarge or became illegible when enlarged

21(g)

B28

SWO

9

x

0

x

D

The application did not adopt the OS high contrast colors, 21(g), and the application does not offer at least 4 color options

DHS-Specific: 21(j)

NA

SWO

9

x

0

x

E

Sticky Keys functionality was disrupted in the application

31(f)

B28

SWO

9

x

0

x

F

Sound Sentry functionality was disrupted by the application

31(c)

B28

SWO

9

x

0

x

9.1 Web: Language

A

The correct language for the page is not programmatically set

31(a), 31(b)

B17

WO

x

0

x

B

A passage (content, image descriptions, form labels etc.) that differs from the default language of the page is not programmatically identified

31(a), 31(b)

B17

WO

x

0

x

9.2 Web: Section Headings

A

Visually apparent headings are not programmatically identified

31(a), 31(b)

B15

WO

x

0

x

B

Programmatically identified heading levels do not match the visual outline level

31(a), 31(b)

B15

WO

x

0

x

9.2 a Headings and Labels

A

Heading and labels do not describe topic or purpose of associated content.

2.4.6

NA

x

10 Web: Data Tables

A

Any data table's row or column headers are not identified programmatically

22(g)

B13

WO

10

x

0

x

B

An image of a data table is found

22(g)

B13

WO

10

x

0

x

C

A complex data table's data cells are not associated with its headers programmatically

22(h)

B14

WO

10

x

0

x

D

An image of a complex data table is found

22(h)

B14

WO

10

x

0

x

11 Web: Style sheet Dependence

A

The order of the content changed and is not logical

22(d)

B22

WO

x

0

x

B

Relevant content or information from a meaningful image is not available

22(d)

B22

WO

x

0

x

C

Any content overlaps or becomes illegible

22(d)

B22

WO

x

0

x

D

Programming code or other confusing elements are revealed on the page

22(d)

B22

WO

x

0

x

12 Web: Frames

A

A frame's Title or Name is non descriptive

22(i)

B23

WO

11

x

0

x

B

An iframe's Title or Name is non-descriptive

22(i)

B23

WO

11

x

0

x

13 Web: Repetitive Content and Links

A

There is no method to skip repetitive content

22(o)

B05

WO

12

x

0

x

B

The skip function's target is not located after the repetitive content

22(o)

B05

WO

12

x

0

x

C

The skip function does not work properly

22(o)

B05

WO

12

x

0

x

D

The relative order of repeated components is different from other pages or software screens

31(a), 31(b)

B03

WO

12

x

0

x

13a Multiple Ways

A

There are not multiple ways to arrive at content.

2.4.5

NA

x

14 Web: Required Plug-ins

A

In a public site, the link to download a required plug-in is not provided

22(m)

B27

WO

13

x

0

x

B

The plug-in required to view content is not compliant

Plug-in may have separate results

None

WO

13

x

15 Web: Alternative (Accessible) Version

A

An alternative page does not contain equivalent information as the primary page

22(k)

B24

WO

14

x

0

x

B

The primary site can be made compliant

22(k)

None

WO

14

x

0

x

Compliant

Last

					Not Compliant
					Does Not Apply
16 Web: Parsing	A	A Web page has incorrect mark-up that affects accessibility.	4.1.1	NA

Results:

--

ED Test Steps

Test IDs

Failure Conditions

(if found, the result is Not Compliant)

Standards

Baselines

Test Results

Web-only or SW only?

Section ID (for setting NA)

Describe all Not Compliant results

Reference the element, location, and/or other details). Use <ALT>+<Enter> to start a new line.

Screenshots (Ctrl+I or Insert > Object > Create from File > Display as icon)

21(a)

21(b)

21(c)

21(d)

21(e)

21(f)

21(g)

21(h)

21(i)

21(j)

21(k)

21(l)

22(a)

22(b)

22(c)

22(d)

22(e)

22(f)

22(g)

22(h)

22(i)

22(j)

22(k)

22(l)

22(m)

22(n)

22(o)

22(p)

31(a)

31(b)

31(c)

31(f)

B1

B2

B3

B4

B5

B6

B7

B8

B9

B10

B11

B12

B13

B14

B15

B16

1.1 Keyboard Access

A

An interactive element or function cannot be accessed or activated by keyboard

21(a)

B01

0

x

B

A keyboard "trap" is found

21(a)

B01

0

x

C

Non-standard or alternative keyboard commands are required for access but are not documented

21(a)

B01

0

x

D

Information revealed by mouseover (TITLE) is not available to keyboard-only users (i.e., there is no equivalent screen text or visual context)

21(a)

B01

0

x

E

At any time, there is no visual indication of the current focus (loss of focus)

21(c)

B02

x

0

x

F

The visual focus appears on the wrong element

21(c)

B02

x

0

x

G

The visual focus does not remain within a modal dialog box until closed

21(c)

B04

H

The visual focus does not move to revealed content and no description of the content change is provided

31(a), 31(b)

B04

x

0

x

I

The tab order is not logical

31(a), 31(b)

B03

x

0

x

1.2.1 SW: All interactive elements

A

A user control does not have a descriptive and unique Name property

21(d)

B16

SWO

1

x

0

x

B

A user control has an incorrect Role and/or State

21(d)

B16

SWO

1

x

0

x

C

An interface element that has multiple statuses does not indicate its current status

21(d)

B06

SWO

1

x

0

x

D

An input form (text field, checkbox, radio button, etc.) Name does not match its visual label or does not include complete instructions and cues

21(d), 21(l)

B11

SWO

1

x

0

x

0

x

E

An input form Role does not accurately reflect its function

21(d), 21(l)

B11

SWO

1

x

0

x

0

x

F

An input form State does not accurately reflect that it is selected or has focus

21(d), 21(l)

B11

SWO

1

x

0

x

0

x

G

An input text field has an incorrect Value

21(f), 21(l)

B11

SWO

1

x

0

x

0

x

1.2.2 Web: Forms

A

A Web form field has no markup to associate it to its complete instructions and cues

22(n)

B11

WO

2

x

0

x

B

If 'Label for' and 'ID' are used but are not valid HTML

22(n)

B11

WO

2

x

0

x

C

Form instructions are revealed only by mouseover (TITLE) and are not available onscreen

22(n)

B11

WO

2

x

0

x

D

An ARIA form's Name property does not contain complete instructions

22(n)

B11

2

E

An ARIA form's Role, State or Value property is not correct

22(n)

B11

F

A form control does not identify its purpose.

22(n)

B11

2

1.2.2 a Web: Error Identification

A

A blank required form field has no text description of the error.

3.3.1

NA

B

Invalid data in a form field has no text description of the error.

3.3.1

NA

1.2.2 b Web: Error Suggestion

A

Suggestions for correct text are not presented when inaccurate information is listed in a form field.

3.3.3

NA

1.2.2 c Web: Error Prevention (Legal, Financial, Data)

A

Descriptive text does not prompt a user to review, confirm, and correct data prior to submission.

3.3.4

NA

B

A summary of all data entered is not provided prior to submission.

3.3.4

NA

1.2.3 Web: Links and User Controls

A

A link does not have a unique and meaningful description

31(a), 31(b)

B16

WO

2

x

0

x

B

A scripted element does not have a unique and meaningful description

22(l), 31(a), 31(b)

B16

WO

x

0

x

0

x

2.1 SW: Images

A

An image does not have an equivalent text description (Name), correct Role, or correct State

21(d)

B07

SWO

3

x

0

x

B

Any interface element that has multiple statuses does not indicate its current status

21(d)

B06

SWO

3

x

0

x

C

A data table's header cells are not identified

21(d)

B13

SWO

3

x

0

x

D

A complex data table cell is not associated to its headers

21(d)

B14

SWO

3

x

0

x

E

An image has inconsistent meaning

21(e)

B07

SWO

3

x

0

x

2.2 Web: Images

A

A Web image does not have an ALT, TITLE or ARIA attribute

22(a)

B07

WO

4

x

0

x

B

An meaningful image does not have an equivalent text description (purpose and function)

22(a)

B07

WO

4

x

0

x

C

A decorative image does not have ALT=""

22(a)

B07

WO

4

x

0

x

D

An image that contains text does not have the same text in the ALT

22(a)

B07

WO

4

x

0

x

E

A CAPTCHA image ALT does not describe its purpose

22(a)

B07

WO

4

x

0

x

F

A multi-state component does not provide complete status information

31(a), 31(b)

B06

WO

4

G

An image has inconsistent meaning

21(e)

B07

WO

4

x

0

x

2.3 Video-only and Animation

A

In SW, an animation does not have an equivalent text or audio description

21(h)

B19

SWO

5

x

0

x

B

In Web, a video-only file does not have an equivalent text or audio description

22(a), 24(d)

B19

WO

5

x

0

x

2.4 Web: Audio-only

A

An audio file does not have an equivalent text description/transcript

22(a)

B18

WO

x

0

x

2.5 Web: Image Maps

A

A server side image map is found

22(e), 22(f)

B26

WO

x

0

x

3.1 Color Dependence

A

In software, information is provided only by color

21(i)

B08

SWO

x

0

x

B

In Web, information is provided only by color

22(c)

B08

WO

x

0

x

3.2 Color Contrast

A

The contrast ratio is less than 4.5:1 for content background and foreground colors

31(b)

B09

x

0

x

4 Flashing

A

The frequency of a flickering element cannot be determined programmatically

21(k), 22(j)

B10

6

x

0

x

0

x

B

The frequency of a flickering element is programmatically set at or above 3Hz

21(k), 22(j)

B10

6

x

0

x

0

x

4 a Pause, Stop, Hide

A

There is not a mechanism to pause, stop or hide a moving, blinking, scrolling or non-essential auto-updating content.

2.2.2

NA

x

6 Multimedia

A

Synchronized captions are not provided for multimedia

22(b1), 24(c)

B20

7

x

0

x

B

The provided captions for multimedia are not equivalent

22(b1), 24(c)

B20

7

x

0

x

C

Synchronized audio descriptions are not provided for multimedia

22(b2), 24(d)

B21

7

x

0

x

D

The provided audio descriptions are not equivalent

22(b2), 24(d)

B21

7

x

0

x

6a Multimedia

A

File does not have a mechanism to stop the audio content after 3 seconds.

1.4.2

NA

x

7 Time Outs

A

The application timed out without notification

22(p)

B25

8

x

0

x

B

The application's time out notification is displayed for less than 20 seconds

22(p)

B25

8

x

0

x

C

The application timed out without an option to request more time

22(p)

B25

8

x

0

x

8 SW: Built-in Accessibility Features

A

The application disrupted any of the OS Accessibility options (High Contrast, Sticky Keys, Sound Sentry and/or system text size (stand-alone software only))

21(b)

B28

SWO

9

x

0

x

B

The application does not adopt the OS high contrast display settings

21(g)

B28

SWO

9

x

0

x

C

Text of application did not enlarge or became illegible when enlarged

21(g)

B28

SWO

9

x

0

x

D

The application did not adopt the OS high contrast colors, 21(g), and the application does not offer at least 4 color options

DHS-Specific: 21(j)

NA

SWO

9

x

0

x

E

Sticky Keys functionality was disrupted in the application

31(f)

B28

SWO

9

x

0

x

F

Sound Sentry functionality was disrupted by the application

31(c)

B28

SWO

9

x

0

x

9.1 Web: Language

A

The correct language for the page is not programmatically set

31(a), 31(b)

B17

WO

x

0

x

B

A passage (content, image descriptions, form labels etc.) that differs from the default language of the page is not programmatically identified

31(a), 31(b)

B17

WO

x

0

x

9.2 Web: Section Headings

A

Visually apparent headings are not programmatically identified

31(a), 31(b)

B15

WO

x

0

x

B

Programmatically identified heading levels do not match the visual outline level

31(a), 31(b)

B15

WO

x

0

x

9.2 a Headings and Labels

A

Heading and labels do not describe topic or purpose of associated content.

2.4.6

NA

x

10 Web: Data Tables

A

Any data table's row or column headers are not identified programmatically

22(g)

B13

WO

10

x

0

x

B

An image of a data table is found

22(g)

B13

WO

10

x

0

x

C

A complex data table's data cells are not associated with its headers programmatically

22(h)

B14

WO

10

x

0

x

D

An image of a complex data table is found

22(h)

B14

WO

10

x

0

x

11 Web: Style sheet Dependence

A

The order of the content changed and is not logical

22(d)

B22

WO

x

0

x

B

Relevant content or information from a meaningful image is not available

22(d)

B22

WO

x

0

x

C

Any content overlaps or becomes illegible

22(d)

B22

WO

x

0

x

D

Programming code or other confusing elements are revealed on the page

22(d)

B22

WO

x

0

x

12 Web: Frames

A

A frame's Title or Name is non descriptive

22(i)

B23

WO

11

x

0

x

B

An iframe's Title or Name is non-descriptive

22(i)

B23

WO

11

x

0

x

13 Web: Repetitive Content and Links

A

There is no method to skip repetitive content

22(o)

B05

WO

12

x

0

x

B

The skip function's target is not located after the repetitive content

22(o)

B05

WO

12

x

0

x

C

The skip function does not work properly

22(o)

B05

WO

12

x

0

x

D

The relative order of repeated components is different from other pages or software screens

31(a), 31(b)

B03

WO

12

x

0

x

13a Multiple Ways

A

There are not multiple ways to arrive at content.

2.4.5

NA

x

14 Web: Required Plug-ins

A

In a public site, the link to download a required plug-in is not provided

22(m)

B27

WO

13

x

0

x

B

The plug-in required to view content is not compliant

Plug-in may have separate results

None

WO

13

x

15 Web: Alternative (Accessible) Version

A

An alternative page does not contain equivalent information as the primary page

22(k)

B24

WO

14

x

0

x

Attachment BO2 - 2013 Accessibility Testing Report.xlsx

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