Attachment A.4 - LaRC Annex .pdf

NPR-ER Attachment A.4 LaRC Annex 80GSFC22R0004

NASA Protective Services

Eastern Region

(NPS-ER)

Langley Research Center Annex

Attachment A.4

November 2021

NPR-ER Attachment A.4 LaRC Annex 80GSFC22R004 ii

Contents Contract Overview ...................................................................................................................... - 1 -

1.0 Program Management ........................................................................................................... - 2 -

1.1 Business Management ....................................................................................................... - 3 -

1.2 Safety and Health .............................................................................................................. - 3 -

1.3 Quality Plan ....................................................................................................................... - 3 -

1.4 Environmental Management ............................................................................................. - 4 -

1.5 Information Technology (IT) ............................................................................................ - 4 -

1.6 Work Management ............................................................................................................ - 4 -

1.7 Records Management ........................................................................................................ - 4 -

1.8 Vehicle Management......................................................................................................... - 4 -

2.0 Information Security (INFOSEC) and Communications Security (COMSEC) ................... - 4 -

3.0 Emergency Management ...................................................................................................... - 4 -

3.1 Emergency Preparedness................................................................................................... - 5 -

3.2 Emergency Operations ...................................................................................................... - 5 -

3.3 Continuity of Operations (COOP)..................................................................................... - 5 -

3.4 Test, Training & Exercise (TT & E) ................................................................................. - 5 -

4.0 Protective Services Communication Center (PSCC) ............................................................ - 6 -

5.0 Resource Protection

5.1 Physical Security Support

5.2 Locksmith Services

5.3 Electronic Security System Services

6.0 Security Operations

6.1 Security and Security Police Services

6.2 Traffic Enforcement

6.3 Criminal Violation Enforcement

6.3.1 Criminal Investigations

6.4 Weapons Storage Areas (Security Armory)

6.5 Flag Protocol

6.6 Internal Security Education and Training

iii

6.6.1 Firearms Certification

6.7 NASA Physical Agility Standards for Armed Personnel

6.7.1. NASA Initial Physical Agility and Task Test (IPAT)

6.7.2 NASA Basic Physical Agility and Task Test (BPAT)

7.0 Identity Credential and Access Management (ICAM)

8.0 Reserved)

9.0 NASA Protective Services Training

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Contract Overview

This Performance Work Statement (PWS) Annex for protective services addresses additional requirements for NASA Langley Research Center (LaRC).

Work under this contract shall be performed at LaRC located in, Hampton, Virginia 23681 and at other areas as directed by the Government and allowed by law, with primary duties generally performed at LaRC, including such NASA properties, as are located on Joint Base Langley Eustis, contiguous to LaRC.

Subcontractors shall be accountable solely to the Contractor, who in turn is responsible to the Government.

The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform comprehensive protective services as defined in this PWS except for those items specified as government-furnished equipment (GFE) and services. The Contractor’s performance shall meet or exceed the standards in this contract.

A primary and alternate LaRC Annex Contracting Officer’s Representative (Annex COR) shall be appointed to provide Government surveillance of services provided at LaRC. Additionally, a Task Monitor (TM) may be appointed to provide Government surveillance of various contract tasks (e.g. Emergency Management Task Monitor) performed at the Center. A TM, reports observations associated with a specific contract technical area or task to the Annex COR (also referred to as the Center COR).

At LaRC, the term “PSO” includes, The Center Chief of Protective Services (CCPS), Emergency Manager/Fire Chief (EM/FC), Annex COR or Alternate Annex COR, and/or any authorized Special Agent (SA).

At LaRC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

D. See PWS. Launch and landing support is not applicable at LaRC.

E. See PWS.

F. See PWS.

a. At LaRC, the Contractor is responsible for conducting “Business hours” for the hours (normally 8 hour per day increments for full-time work) required for each task as identified in this annex. Unless otherwise stated, services provided by Security Police Officers (SPO) shall be provided 24 hours a day, 7 days a week (24/7), during 12 ½ hour shifts, which includes a 15 minute guard mount prior the posting and a 15 minute recovery following relief, or as specified in this annex for individual posts, patrols, or positions.

b. Duty day: Normal “Duty day” hours are from 0600 hrs. to 1800 hrs. each day, excluding weekends and Federal holidays. Unless otherwise stated (as “Business

- 2 -hours”), services shall be provided during Duty day hours by non-uniformed and alternate soft (unarmed) uniformed contract employees (i.e. clerical and technical personnel). The hours from 1800 hrs. to 0600 hrs. are referred to as “After-hours or After-hours access” and Center access is governed/granted by specific LaRC policy. All times stated in the LaRC Annex are in Eastern Time, unless otherwise noted.

G. See PWS.

1.0 PROGRAM MANAGEMENT

Table 1.0 LaRC Program Management Positions

Post/Position Post/Position Type

Hours of Operations

Training Required

Notes

Site Manager, Security Police CPT

Administrative and Operational

Duty day 8 hours and as required

NBTS, SPO,

Emergency Response Official (ERO), NIMS for supervisors (see PWS 3.0 Para C.)

Work schedule varies to support LaRC Special Events and after-hour emergencies

Trainer, Security Police LT

Administrative and Operational

Duty day 8 hours and as required

NBTS, SPO,

Emergency Response Official (ERO), NIMS for supervisors (see PWS 3.0 Para C.)

5 years law enforcement training (Range Master preferred prior to appointment) experience or 10 years civilian law enforcement or 2 years NASA

SPO training experience

Work schedule varies to support LaRC Special Events and after-hour emergencies

At LaRC, the Contractor shall:

A. See PWS.

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B. See PWS.

a. At LaRC, the Contractor shall also be responsible for all cost including travel and conference fee costs throughout the contract life, reproduction, shipping expenses associated with training activities, and visits to Contractor facilities.

C. Thru E. See PWS.

F. See PWS.

a. The LaRC SM, or designee with the same authority as the SM, shall work a Duty day schedule.

b. The SM shall establish an internal communications policy to remain aware of changes to operational requirements as they occur.

c. The Protective Services Office (PSO) shall provide notification of/and updates on operational requirements to the SM during the Duty day, and by phone, email, or text during After-hours.

The PSO may notify the Security Police Lieutenant, Patrol Supervisor or Protective Services Communication Center (PSCC) Officer, of changes to operational requirements. Such notification shall be deemed appropriate notification to the Site Manager of changes to operational requirements.

G. Thru L. See PWS.

1.1 Business Management

At LaRC, the Contractor shall:

A. Thru BB. See PWS.

1.2 Safety and Health

At LaRC, the Contractor shall:

A. Thru I. See PWS.

J. See PWS.

a. At LaRC, the Contractor shall become familiar with and abide by the LaRC Research Center, Occupational Health Programs Manual.

K. See PWS.

a. At LaRC, the Contractor shall participate in System Outage Planning and Area

Clearance Awareness meetings as requested and disseminating information to Protective Service personnel.

L. Thru N. See PWS.

O. See PWS.

a. At LaRC, the Contractor shall become familiar with and abide by the LaRC Research Center Safety Manual.

b. At LaRC, the Contractor shall become familiar with and use the GFE InfoBase Information System to identify the locations of hazardous chemicals.

1.3 Quality Plan

At LaRC, the Contractor shall:

https://www1.grc.nasa.gov/wp-content/uploads/ohpm-manual.pdf https://www1.grc.nasa.gov/wp-content/uploads/ohpm-manual.pdf https://www1.grc.nasa.gov/wp-content/uploads/gsm-manual.pdf https://www1.grc.nasa.gov/wp-content/uploads/gsm-manual.pdf

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A. Thru E. See PWS.

1.4 Environmental Management

At LaRC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

a. At LaRC, the Contractor shall become familiar with and abide by the LaRC Environmental Programs Manual and the LaRC Occupational Health Programs Manual.

D. Thru G. See PWS.

1.5 Information Technology (IT)

At LaRC, the Contractor shall:

A. Thru N. See PWS.

1.6 Work Management

At LaRC, the Contractor shall:

A. Thru T. See PWS.

1.7 Records Management

At LaRC, the Contractor shall:

A. Thru C. See PWS.

1.8 Vehicle Management

At LaRC, the Contractor shall:

A. Thru H. See PWS.

2.0 Information Security (INFOSEC) and Communications Security (COMSEC) Is not required at LaRC. The Contractor shall adhere to all applicable NASA and Federal regulations and Law as cited in the PWS.

3.0 Emergency Management

At LaRC, the Contractor shall:

Table 3.0 LaRC Emergency Management Positions

Post/Position Post/Position Type

Hours of Operations

Training Required

Notes

Emergency Management Assistant

Administrative Business hours 8 hours

Emergency Response Official (ERO), Work schedule varies to support LaRC Special https://www.grc.nasa.gov/WWW/Procurement/Environmental%20Programs%20Manual/epm-TOC%20%28002%29.pdf https://www.grc.nasa.gov/WWW/Procurement/Environmental%20Programs%20Manual/epm-TOC%20%28002%29.pdf https://www1.grc.nasa.gov/wp-content/uploads/ohpm-manual.pdf https://www1.grc.nasa.gov/wp-content/uploads/ohpm-manual.pdf

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NIMS EOC

Staff

Events and after-hour

A. Not required at LaRC.

B. Not required at LaRC.

C. See PWS for EOC Staff.

3.1 Emergency Preparedness

A. Thru G. Not required at LaRC.

3.2 Emergency Operations

A. At LaRC the Contractor shall support the EM/FC with administrative support.

B. At LaRC the Contractor shall support emergency operations within the normal scope of the contracts baseline for security and protective services functions.

a. At LaRC, the Contractor is responsible for the inventory of EOC supplies and equipment.

C. Not required at LaRC.

D. See PWS. At LaRC provide administrative support for an operational pre-brief for each event.

E. Not required at LaRC.

F. Not required at LaRC.

G. See PWS.

H. Not required at LaRC.

I. Not required at LaRC.

J. Not required at LaRC.

K. See PWS.

3.3 Continuity of Operations (COOP)

A. and B. Not required at LaRC.

3.4 Test, Training & Exercise (TT & E)

A. At LaRC the Contractor shall provide support to the EM/FC with administrative support.

B. At LaRC the Contractor shall support emergency operations TT&E within the normal scope of the contracts baseline security and protective services functions.

C. See PWS.

D. See PWS.

a. At LaRC, the Contractor shall only support and participate as required by PSO within the normal scope of the contracts baseline security and protective services functions.

E. Thru G. Not required at LaRC.

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4.0 Protective Services Communication Center (PSCC)

Table 4.0 LaRC Protective Services Communication Center Positions

Type

Hours of Operations

Training Required

Notes

PSCC

Communications

Officer

Fixed 24/7 Emergency Response Official (ERO), SPO, 911

Operator

Communications Assistant - IDIQ

PSO

Fixed Normally 1st Shift, Mon - Fri

Emergency Response Official (ERO), SPO, 911

Operator

C. See PWS.

D. See PWS.

a. At LaRC, the Contractor shall manage and answer 911 and other emergency calls and render assistance to other emergency response personnel as appropriate. 911 calls shall be answered by the third ring. During emergency operations, the PSCC Officer shall support the EOC by providing periodic updates of information and protective services force deployment status.

b. At LaRC, the PSCC Officer shall dispatch first responders to all emergency calls within one minute after the call is received.

E. Thru J. See PWS.

5.0 Resource Protection

Table 5.0 LaRC Resource Protection Positions (5.0 – 5.3)

Type

Hours of Operations

Training Required

Notes

Locksmith Technical Mon – Fri 0730 to 1600 Duty Day 8 hour and as required

Certified Locksmith

Work schedule varies to support LaRC Special Events and after-hour emergencies

ESS Electrician

(ESSE)

Technical Mon – Fri Master Electrician,

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0730 to 1600 Duty Day 8 hour and as required

Licensed Journeymen Level Electrician, National Fire Protection Association (NFPA) Life Safety Certification, NFPA 70E

Training, LENEL

Certified Professional

ESS Technician

(ESST)

Technical Mon – Fri 0730 to 1600 Duty Day 8 hour and as required

LENEL

Professional Certification in Access Control, Intrusion Detection and Video

Work schedule varies to support LaRC Special Events and after-hour

A. Not required at LaRC. The Contractor shall participate in the LaRC Resource Protection Program (RPP) as required by PSO and within the normal scope of the contracts baseline protective services functions.

B. See PWS.

a. Additionally, the Contractor shall evaluate and report on installation protection needs and requirements based on the current threat.

b. At LaRC, the Contractor shall evaluate installation protection needs and requirements based on the current threat level. The Contractor shall implement the PSO Security/Patrol Distribution Plan as identified in Attachment A.10 (of this TO PWS), Protective Services Operations - Post and Patrols, that integrates perimeter protection, physical protection assets, and security response into a cohesive plan which includes the strategic goals of Prevention, Detection, and Resolution (PDR) as identified in this TO PWS.

The Contractor shall be required to meet the LaRC standard of a five (5) minute response time to “deliberately respond” to one in-progress incident.

The Security/Patrol Distribution Plan describes the approach to meet this standard. A Deliberate Response is the minimum allowable response to all alarms (e.g. fire, Intrusion Detection System (IDS), and duress), and any 911 or emergency notification of an incident or suspected incident involving violence or a threat of violence (e.g. robbery, assault, incidents involving

- 8 -weapons, or threats of imminent bodily harm) located on LaRC excluding the LaRC facilities located on Joint Base Langley Eustis (JBLE).

c. A Deliberate Response is determined by the arrival, on the scene of an in-progress incident, within the five (5) minute allowable response time, of two

(2) ordinarily equipped security police patrol units with the equipment, training and supervision to manage, contain, or immediately intervene as necessary, to protect people, property, and information. Supervision will be coordinated on-scene. An “ordinarily equipped patrol,” is a fully equipped and functional security police vehicle with complete and functioning emergency and communications equipment and a Security Police Officer (SPO) in full duty uniform with all Personal Protective Equipment (PPE), and functional handheld radio. Tests of alarm response shall be performed on a monthly basis or as required by applicable regulations, such as Intelligence Community Directive (ICD), Intelligence Community Standard (ICS) 705-1, and Intelligence Community Technical Specification ICD/ICS 705, “Technical Specifications for Construction and Management of Sensitive Compartmented Information Facilities” or its DoD equivalent Joint Air Force Army Navy (JAFAN) 6/9 “Physical Security Standards for Special Access Program Facilities.”

5.1 Physical Security Support

A. Thru Q. Not required at LaRC. The Contractor shall participate in the LaRC RPP as required by PSO and within the normal scope of the contracts baseline protective services functions.

a. Inspections Audits and Assessments: At LaRC, the Contractor shall conduct physical security inspections, audits and assessments of installations, buildings, or areas for the purpose of identifying security weaknesses and vulnerabilities and recommending countermeasures. The Contractor shall schedule and conduct three (3) security assessments of facilities, biennially, including assessments of NASA Critical Infrastructure (NCI) facilities as specified by the Center Chief of Protective Services (CCPS) or TM.

Additionally, the Contractor shall schedule and conduct one (1) annual (yearly) installation vulnerability assessment to address the state of Center physical security, including all security devices (including but not limited to;

card readers, cameras, gates, and fencing) and make recommendations for improvement. Additional security inspections, audits, or surveys may be requested as required by the CCPS. These additional services will be obtained under a separate IDIQ TO.

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5.2 Locksmith Services

A. See PWS.

B. See PWS.

C. See PWS.

D. See PWS.

E. See PWS.

F. See PWS.

G. See PWS.

H. See PWS.

I. See PWS.

J. See PWS.

K. See PWS.

In addition to the above, at LaRC the Contractor shall:

Use and maintain a computerized database of all keys, lock cores, safes, and mechanical and electronic locks that shall be available for the Annex COR to view the information. Locksmith services include performing openings of doors, safes, or other locked mechanisms, neutralizing “lockouts,” and correcting malfunctions on locking systems or mechanisms.

Preform service during Duty day hours, 8 hours per day M-F 0730 – 1600 hours. In addition, the Contractor shall provide locksmith services for emergency “call-in” under the FFP portion of the contract on a 24 hour/7 days per week basis. Emergency “call-in” requirements are not anticipated to exceed 3 occurrences over the potential 5-year life of the contract. Response time after normal duty hours is within 12 hours of notification to the Contractor.

Ensure all tools, supplies, equipment (to include limited bench stocks), and vehicle needed by the locksmith for the performance of these duties shall be provided by the Contractor with the exception of those machines and tools listed as GFE. Locks required for new construction and widespread (i.e., entire building) replacement of locks are not considered limited bench stocks and will be provided by NASA as necessary.

Ensure combinations are changed when first placed in service and then as needed whenever a person knowing the combination is transferred or terminated from employment or for some other reason that the person is no longer authorized access to the classified material stored in the equipment or area; also whenever it is probable that the combination may have been compromised as determined by the CCPS or TM; or whenever the security storage equipment or security area has been found unsecured and unattended; or when directed by the CCPS or TM.

5.3 Electronic Security System Services

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C. See PWS.

D. Not required at LaRC.

In addition to the above:

Provide an ESS Technician and ESS Electrician responsible for the maintenance and operation of the Center-wide ESS. The Contractor shall provide user level operation, maintenance, programming, management, and monitoring for the Lenel® ESS. The Contractor shall monitor two workstations to include network video surveillance and Alarm Monitoring. Requirements for operating and monitoring the ESS shall be IAW the manufacturer’s guidance and specifications. Specifically, the Contractor shall:

Install and maintain electronic security systems (ESS) intrusion alarms, closed circuit television, access control, electronic locking devices, bollards and other security barriers, audio alarms, and mobile patrol video systems.

Specifically, at LaRC the Contractor shall:

1. Provide an ESST with the following Qualifications to perform the work identified:

1.1. LENEL Professional Certification in Access Control, Intrusion Detection and

Video Management.

1.2. 5 years of experience installing and maintaining enterprise LENEL access control, intrusion detection and video system management.

1.3. Document training levels and requirements for individuals operating and monitoring the ESS, including successfully completed background checks per NASA regulations.

1.4. Assist in providing administrative task associated with:

1.4.1. Managing and configuring E-PACS devices within the LaRC Region of the ESS enterprise.

1.4.2. Configure access levels, time zones, holidays, and local and global hardware linkages.

1.4.3. Create and modify custom alarm configuration and other software configurations required for the Center or LaRC Region of the ESS enterprise.

1.5. Serve as the LENEL® trained technical resource for both E-PACS Regional hardware and software configuration changes.

1.6. Provide hands-on user level operation training for the ESS to the Officers in

PSCC.

1.7. Provide training for user level functions, monitoring and surveillance of ESS to include but not limited to workstations and end user terminals.

1.8. Conduct annual ESS testing for all ESS components (ACS, IDS, NVS and duress) as required by NASA to provide assurances that the ESS is in conformance with the requirements listed below.

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1.9. Document annual testing and test performance with the following minimum information: testing dates, names of individuals performing the test, specific equipment tested, malfunctions detected, and corrective actions taken.

1.10. Conduct the testing of all motion detection sensors to ensure that the sensitivity is adjusted to detect an intruder as specified in the PWS.

1.10.1. The Contractor shall document that the ESST has tested Tamper Detection devices by removing each IDS cover individually to ensure that there is an alarm indication on the monitoring panel in both the secure and access modes. Tamper detection devices will be tested upon installation and when tamper detection on the LENEL® enclosure is activated when it is opened. Additionally, test the tamper zone annually to ensure the zone isn’t “jumpered out.” The NASA LENEL Regional Administrator may require more frequent testing of tamper circuits.

1.10.2. Backup Battery Testing shall be coordinated with NASA and conducted by the ESST and documented by the Contractor.

1.10.3. Test backup batteries to ensure it shall provide a minimum of 6 hours operation if primary power is lost.

1.10.4. Replace all ESS backup batteries upon failure or every three (3) years whichever is sooner.

1.11. Document the trouble analysis and repair as identified below:

1.11.1. For NASA Critical Infrastructure (NCI) or other designated target areas the Contractor shall document the system failure and provide static security as necessary until system restoration

1.11.2. For all other areas, the services level agreement requires the Contractor to notify NASA and document security checks of the failed system until resolution, typically within 24 hours.

1.11.3. Maintain the capability to monitor expanded existing electronic security systems as new requirements develop.

1.12. Provide for the operation, management, and monitoring for the LaRC Network Video Surveillance (NVS) system to include:

1.12.1. Monitor, view, and control LaRC NVS cameras.

1.12.2. Ensure cameras are recording to the appropriate video server and protected from tampering.

1.12.3. Train NVS system users on all components of the system and the methods of monitoring, copying, recording, and playing back surveillance segments, and elements of camera control

1.13. Upon request of the PSO, the Contractor shall playback, archive, copy, and distribute such stored video as requested.

1.14. Provide design engineering and implementation of advances electronic security solutions to include ACS, IDS, NVS and duress.

1.14.1. Function to be performed in support of all work planned for NASA ESS.

1.14.2. Provides review and comment to security managers on design drawings.

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1.14.3. Attends meetings w/ PSO managers as an ESS SME for NASA ESS projects.

1.15. Interface with PSO Regional Administrators on all ESS issues.

1.16. The ESST works with and in coordination with the ESSE (ESS Electrician) on

PSO ESS projects.

1.16.1. Provides SME input on all PSO ESS projects.

1.17. The Contractor shall maintain the capability to expand existing electronic security systems as new requirements develop. Electronic security systems that are IT based shall adhere to the IT Security policies set forth in NPR

2810.1 Security of Information Technology.

1.18. At LaRC, the Contractor will be tasked to perform this work by the Annex COR or CCPS with approval of the Contracting Officer or through a Task Order.

2. Electronic Security Services Electrician (ESSE)

2.1. Provide an Electronic Security Services Electrician (ESSE). The ESSE serves as the PSO expert on all security related electrical services, integration, construction, planning, design, installation, and maintenance. Unless otherwise specified within the PWS, be available on-site 8 hours per day M-F 0730 – 1600 hours., excluding holidays, unless otherwise coordinated with the COR. The Contractor shall adjust its work hours to provide the maximum availability to address mission changes to perform the requirements of this contract.

Specifically, the Contractor shall:

2.2. Provide an ESSE with the following Qualifications to perform to work identified:

2.2.1. Licensed Journeymen Level Electrician with a minimum of 5 years’ experience.

2.2.2. National Fire Protection Association (NFPA) Life Safety Certification.

2.2.3. Obtain and retain a National Security Clearance at the TOP SECRET level.

2.2.4. Security Systems Administration with a minimum of 3 years’ experience.

2.2.5. Completed NFPA 70E Training (8-hour minimum instructor led course).

2.2.6. AED/CPR trained.

2.2.7. Within one (1) year of contract award, ensure ESSE has obtained

LENEL Certified Professional training in Access Control, Intrusion Detection and Video.

2.3. General Experience: The critical nature of the services being provided requires at least 5 years of direct experience in the installation of electrical devices for surveillance systems, i.e. sensors and/or cameras and at least 5 years of experience in managing, installing and maintaining intrusion detection systems (IDS), LENEL® experience preferred but not required. The Contractor shall provide an ESSE with the following experience:

2.3.1. 600 V and less premises wiring, and Low Voltage and Limited Energy electrical work covered by NEC Chapters 7 and 8.

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2.3.2. Planning and installing premises wiring and raceways in a factory or industrial environment, and in finished interiors and exteriors including office settings.

2.3.3. Planning, provisioning, and directing installation of electrical service enclosures, junctions, electrical conduit, conductors, high and low voltage services, transformers, breakers, and fittings, including construction and finished work. Licensed Journeyman Level Electrician with a minimum of 5 years’ experience is required, A Master Level Electrician with at least 5 years’ experience preferred.

2.3.4. Proficiency with Autocad® software, and Microsoft Office programs.

2.3.5. Planning and installing AXIS® and SONY® camera systems.

2.3.6. Knowledge of and compliance with NASA engineering and safety standards and policies.

2.3.7. Maintaining emergency communications to include data, radio, and telephone.

2.3.8. Maintaining and operating Voice Override IP systems such as WAVE®.

2.4. Provide electrical services for the installation and maintenance of various electronic security system devices and countermeasures to include, network video cameras, Passive Infrared (PIR) and motion detection sensors, alarm systems, fixed and mobile intrusion detection systems, card readers and keypads, directional surveillance systems, and the associated Class 2 and Class 3 circuits and raceways for those devices. Note: The installation of and connection of wiring and raceways for Class 1 circuits and circuits on the supply side of Class 2 and Class 3 power sources and transformers is not included in this scope of work and shall be done by others.

2.5. Provide installation and maintenance support to the ESS Technician on all LENEL® systems, and the associated Class 2 and Class 3 circuits and raceways.

2.6. Coordinate all work on electronic security systems equipment with the Facility Coordinator, including any required electrical Lockout/Tagouts (LOTO) using approved LaRC Safety Operators.

2.7. Ensure that documentation is updated or generated and properly reviewed for changes that affect panel boards, even though permitted work under this scope is limited circuits and equipment downstream of the connection to Class 1 and branch circuits.

2.8. Provide expert understanding of alarms and alarm systems, electrical and electronic infrastructure, and the ability to read and critique building designs and plans for the implementation of security systems designed by third parties.

2.9. Provide administration of the Protective Services Communication Center (PSCC) and all radio, data and telephony systems, to include network video systems, and Internet Protocol (IP) integration, National Crime Information Center (NCIC) terminal operations, and recording and emergency 911 center integrated dispatch hardware and software.

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2.10. Provide management of the PSO emergency communication Task Order with the Center emergency communication provider (presently AT&T FirstNet®).

2.11. Monitor, view, and control LaRC network video cameras. Ensure cameras are recording to the appropriate video servers and protected from tampering.

2.12. Provide training to network video users on all components of the system and the methods of monitoring, copying, recording, and playing back surveillance segments, and elements of camera control.

2.13. Upon request of the PSO, the Contractor shall playback, archive, copy, and distribute stored video as requested.

2.14. Provide troubleshooting for vehicle attached voice, data and video communications and recording systems.

2.15. Provide subcontract management for additional trades required during projects.

2.16. Provide trouble shooting and maintenance for the “take-a-number” system at the Badge and Pass office.

6.0 Security Operations

Table 6.0 LaRC Security Police Operations Positions

SECUTITY OPERATIONS - POSTS AND PATROLS

All requirements for security operations, identified in this annex, are expected to be performed by the post, patrols and positions identified in the table below.

The Contractor shall utilize flexible scheduling to manage individual duties or assignments to minimize overtime. The use of job sharing is authorized.

All security force positions shall be filled by uniformed Security Police Officers of the identified rank and position. All posts and patrols (except Baker 1, Baker 2 and Comm Center Operators) include a 15-minute guard mount at the start of a shift and a 15-minute recovery at the end of a shift, extending a shift by 30 minutes, called a “Standard Shift”.

All training requirements are identified in paragraphs 3.0 and 9.0 of the PWS.

SPO’s shall remain in proper duty uniform (see Attachment A.5, Officer Uniforms and Equipment Requirements). Officer Presence is the first level of use of force and depends on a properly equipped and uniformed officer presenting a calm, experienced, professional, and competent appearance, and demeanor.

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Security Operations

Post and Patrol

Shift Days

Hours of Operation Call Sign Position Shift

Duration Notes

UNIFORM DAY (1st Shift) OPERATIONS REQUIRED TO BE COVERED

Site Manager

(SM)

Security Force Captain (CPT)

Monday- Friday

No Holidays

0730-1600 Baker 1 Supervisor 8 Hour See 1.0

Assistant SM Security Force Lieutenant (LT)

Monday- Friday

No Holidays

0730-1600 Baker 2 Supervisor 8 Hour See 1.0

Patrol Supervisor Lieutenant (LT)

Monday- Sunday 0745-2015 Baker 1-0 Supervisor 12.5 Hour Standard

Shift

PSCC Operator

LT

Monday- Sunday 0800-2000 Comm

Center Supervisor 12 Hour

PSCC Operator Assistant LT

Monday- Friday

No Holidays

0800-1630 Comm Center Fixed 8 Hour

Main Gate Lane 1 Monday- Sunday 0745-2015 Post 1-5-1 Fixed 12.5 Hour Standard

Shift

Main Gate Lane 2 Monday- Sunday 0745-2015 Post 1-5-2 Fixed 12.5 Hour

Standard Shift

Use Post 1- 5-2 after

Wythe Gate Lane

Monday- Friday

No Holidays

0545-1345 Post 1-6-1 Fixed 8 Hour Standard Shift

Wythe Gate Lane

Monday- Friday

No Holidays

0600-0900 Post 1-6-2 Fixed 3 Hour Fill w/

Patrol 2-3 and Patrol

1-3

Commercial Vehicle Inspection

(CVI)

Monday- Friday

No Holidays

0615-1515 CVI Fixed 8.5 Hour

Standard Shift

Use Post 1- 5-2 after

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Patrol Monday- Sunday 0745-2015 Patrol 1-1 Mobile 12.5 Hour Standard

Shift

Patrol Monday- Sunday 0745-2015 Patrol 1-2 Mobile 12.5 Hour Standard

Shift

Patrol Monday- Sunday 0745-2015 Patrol 1-3 Mobile 12.5 Hour

Standard Shift

Use for Wythe Gate

Lane 2 0800-0900

Patrol

Monday- Friday

No Holidays

0745-2015 Patrol 1-4 Mobile 12.5 Hour

Standard Shift

0600-0900 and 1500-

UNIFORM NIGHT (2nd Shift) OPERATIONS REQUIRED TO BE COVERED

Patrol Supervisor Monday- Sunday 1945-0815 Baker 2-0 Supervisor 12.5 Hour Standard

Shift

PSCC Officer Monday- Sunday 1945-0815 Comm

Center Supervisor 12.5 Hour Standard Shift

Main Gate 1 Monday- Sunday 1945-0815 Post 2-5-1 Fixed 12.5 Hour Standard

Shift

Main Gate 2

Monday- Friday

No Holidays

2345-0815 Post 2-5-2 Fixed 8.5 Hour Standard Shift

Patrol Monday- Sunday 1945-0815 Patrol 2-1 Mobile 12.5 Hour Standard

Shift

Patrol Monday- Sunday 1945-0815 Patrol 2-2 Mobile 12.5 Hour Standard

Shift

Patrol Monday- Sunday 1945-0815 Patrol 2-3 Mobile 12.5 Hour

Standard Shift Use for Wythe

Gate Lane 2 0600-0800

Patrol

Monday- Friday

No Holidays

1745-0615 Patrol 2-4 Mobile 12.5 Hour Standard Shift

- 17 -

a. At LaRC, K-9 is not applicable.

6.1 Security and Security Police Services

At LaRC, the Contractor shall:

Provide armed uniformed security police officers to perform tasks such as respond to emergencies and enforce NASA regulations; conduct personnel, vehicular, building, facility, package and parcel checks and inspections, access control, crowd control, parking and traffic control, staff gates, establish roadblocks, observe and report fires, water leaks, environmental threats, and other hazards, lock and unlock buildings and rooms, conduct flag protocols, safeguard NASA aircraft and other sensitive/valuable assets, provide motorist assistance (including battery boost and unlock), and escort persons and equipment. The Contractor shall report all public assistance, security, and law enforcement activities.

Respond to, investigate, and report on incidents when discovered, reported or as directed by the Patrol Supervisor, PSCC, CCPS, Annex COR or other authorized NASA Special Agent, and when necessary for the protection of life and property, make arrests IAW proper arrest authority (Title 51 U.S. Code §20134).

A. Thru D. See PWS.

E. See PWS.

a. At LaRC, the Contractor shall notify the on-duty NASA Special Agent, or the CCPS or designee.

F. See PWS.

G. See PWS.

H. See PWS.

a. See LaRC Table 6.0 LaRC Security Operations Positions for post requirements.

At LaRC the Contractor shall support any deviation on posts or positions directed by a NASA Special Agent.

I. See PWS.

J. See PWS.

K. See PWS.

L. See PWS.

a. At LaRC off road operation is not required of Contractor vehicles.

M. Thru Q. See PWS.

R. See PWS.

a. At LaRC, the Contractor shall conduct and document inquiries and investigations.

Normal inquiries and investigations include, but not limited to; missing property, violations of policy concerning traffic infractions, violations of procedures, misconduct, security, and emergency management incidents.

S. See PWS.

https://www.law.cornell.edu/uscode/text/51/20134 https://www.law.cornell.edu/uscode/text/51/20134

- 18 -

a. At LaRC, the Contractor shall supervise incidents in the normal course of police work. Incident command shall be established upon the arrival on scene of the first NASA special agent or such other person as designated by the PSO.

T. See PWS.

a. At LaRC, see paragraph S.a above.

U. Thru LL. See PWS.

MM. See PWS.

a. Not applicable at LaRC.

NN. See PWS.

OO. See PWS.

6.2 Traffic Enforcement

At LaRC, the Contractor shall:

A. See PWS.

a. At LaRC, the Contractor shall control and enforce all parking regulations on

LaRC, direct and control traffic, and provide continuous surveillance and enforcement of LaRC traffic regulations as specified in LAPD 1700.7 and/or as directed by the LaRC Annex COR.

B. See PWS.

a. At LaRC, the Contractor shall issue and process traffic citations, update daily the traffic citation database, investigate traffic accidents, and complete detailed accident reports.

b.

C. See PWS.

D. See PWS. – Need to ask the region team on why it says GFE.

E. See PWS.

F. See PWS.

G. See PWS.

H. See PWS.

6.3 Criminal Violation Enforcement

A. See the PWS.

B. See the PWS.

C. See the PWS.

D. See the PWS.

E. See the PWS.

F. See the PWS.

6.3.1 Criminal Investigations

https://www1.grc.nasa.gov/wp-content/uploads/chapter_19.pdf

- 19 -

a. Preliminary reports shall be completed and reviewed prior to submittal to the PSO before 1800 hours the following day based on the date the incident was reported.

Extensions shall be requested by the SM in an email to the COR, with a short preliminary briefing on the incident, justification for the delay, and an estimated completion date and time. The COR shall direct a new submittal date and time in a reply to the SM. Such communication shall be included as an attachment in the report file.

B. See the PWS.

a. The SM or Assistant SM shall investigate incidents as directed by the PSO.

C. See the PWS.

a. By the patrol supervisor, or an assigned SPO, of the following shift when witnesses and information are/become available.

D. See the PWS.

E. See the PWS.

a. At LaRC, the Contractor shall collect and provide incident video footage, photographs, incident statements, diagrams, and copies of reports from outside entities as directed by the PSO.

F. See the PWS.

6.4 Weapons Storage Areas (Security Armory)

At LaRC a weapons storage area is located at the main gate. The LaRC Armory is equipped with CCTV and alarm systems. At LaRC, the Contractor shall:

A. See the PWS.

B. See the PWS.

C. See the PWS.

a. Complete a joint (on-coming and off-going Patrol Supervisors) inventory of all weapons, ammunition, portable radios, keys and accountable equipment stored in the Armory area at the end of and beginning of every shift or when directed by the LaRC Annex COR.

b. Maintain, and update annually or as required by the LaRC Annex COR, an inventory of weapons, ammunition, explosives, and pyrotechnics including type, amount and serial numbers.

D. See the PWS.

E. See the PWS.

F. See the PWS.

a. Notify the LaRC Annex COR of unserviceable weapons.

b. Ensure weapons will not be repaired or modified by other than a certified gunsmith.

- 20 -

6.5 Flag Protocol

B. See the PWS.

C. See the PWS.

D. Not applicable at LaRC.

E. See the PWS.

a. Weathered, tattered or faded flags shall be replaced by the Contractor with flags provided by the Government.

b. Using protocols and an SOP approved by the LaRC Annex COR, fold, unfurl, hoist and lower, render appropriate honors toward, and protect flags from disgrace or dishonor. Only uniformed Security Officers shall perform these duties.

F. See the PWS.

G. See the PWS.

H. See the PWS.

I. See the PWS.

J. See the PWS.

K. Presentations of U.S. Flags shall be as directed by the CCPS.

6.6 Internal Security Education and Training

a. Teach the NPSTA Surviving an Armed Violent Encounter (SAVE) course to

NASA LaRC personnel as requested by PSO. Sessions are four hours in duration and shall be offered as required by the COR.

b. Train Security Police Officers on these topics, to include, but not be limited to:

Introduction to and familiarization with NASA and LaRC security policies, regulations, and procedures; Training for emergency actions covering first aid, CPR, blood-borne pathogens, fire prevention, bomb threat response, responding to security/duress alarms, natural disasters, violence in the workplace, demonstrations/protests, building evacuations, oxygen-deficiency alarms, fire alarms, chemical spills, and crowd control; Sabotage and espionage threats;

Traffic control, parking, and accident investigation; Use of communications and emergency equipment; Identifying and safeguarding classified and SBU information; Patrol procedures, reporting procedures, and report writing;

Professional ethics, standards of conduct, and public relations; Legal subjects which shall include, as a minimum, jurisdiction and authority, rules of evidence, search and seizure, use of force and apprehension and arrest; Use of the telephone

- 21 -and radio voice recording systems; Use of Force Continuum/Officer Survival;

Vehicle stops; Vehicle Search Techniques; and NASA Threat Conditions.

c. Ensure LaRC In-Service Training also includes the following topics: Detention, Victim Rights, Workplace Violence/Conflict Resolution, Officer Response Options, Tactical Communications, Driving/Operator Control, Striking and Movement Techniques, Vehicle Stops and Tactical Movement and Response in Vehicle, Stress Induced Dynamic drills, dynamic shoot no shoot drills and active shooter drills. Only standards from the NPSTA approved curriculum are authorized for use in courses for armed Security Police Officers. The Contractor shall not supplement such training, licensing, or certifications without specific approval. Request(s) for a change in training standards, must be reviewed by NPSTA responsible officials and/or approved by the appropriate LaRC Annex COR before implementation.

B. See the PWS.

C. See the PWS.

D. See the PWS.

a. LaRC does not have a Firearms Range on Center. AT LaRC, the Contractor is responsible for coordinating with the local police (Hampton Police Department (HPD)) ranges for weapon training and qualification times. Range ammunition shall meet range requirements and NASA standards. NASA Special Agent weapons qualification shall include approximately 15 hours of range time and approximately 5,000 rounds of ammunition each year. Special Agents who fail to qualify are the responsibly of the NASA LaRC CCPS.

E. Thru H. See the PWS.

I. See the PWS.

a. Ensure all Security Police Supervisors and Officers are certified in First Aid, and CPR-AED. This training shall be completed upon assignment or at the first available course.

J. See the PWS.

6.6.1 Firearms Certification

At LaRC this refers to Firearms Instructor Certification by the NPSTA.

A. Thru C. See the PWS.

6.7 NASA Physical Agility Standards for Armed Personnel

6.7.1. NASA Initial Physical Agility and Task Test (IPAT)

- 22 -

A. Thru E. See the PWS.

6.7.2 NASA Basic Physical Agility and Task Test (BPAT)

A. Thru I. See the PWS.

7.0 Identity Credential and Access Management (ICAM)

7.0 Identity Credential and Access Management Positions

Type

Hours of Operations

Training Required Notes

Visitor Control Badge and Pass

Clerk

Position 1 0630 to 1500 Mon – Fri, excluding

Federal holidays

NASA Lenel® Identity Management system, Identity Management and Account Exchange system, and the DOJ

NCIC

Visitor Control Badge and Pass

Clerk

Position 2 0630 to 1500, Mon – Fri, excluding

Federal holidays

NASA Lenel® Identity Management system, Identity Management and Account Exchange

Clerk

Position 3 0630 to 1500, Mon – Fri, excluding

Federal holidays

NASA Lenel® Identity Management system, Identity Management and Account Exchange

Clerk

Position 4 0630 to 1500, Mon – Fri, excluding

Federal holidays

NASA Lenel® Identity Management system, Identity Management and Account Exchange

- 23 -

International Visitor

Coordinator

(IVC)

Administrative Support to the

Protective Services Office

(PSO)

Position 1 0730-1600, Mon – Fri, excluding

Federal holidays

NASA Access Management System (NAMS) system, the U.S. Citizenship and Immigration system Systematic Alien Verification for Entitlements, NPR

1371.2

NPR

1600.1

NPR

1600.4

A. Thru K. See the PWS.

In addition to 7.0 A – K:

International Visits Coordinator (IVC):

a. The Contractor shall provide one (1) fully trained International Visits Coordinator (IVC), to process foreign national access requests to ensure requests obtain all required information and documentation for approval to ensure compliance IAW NPR 1600.4. The Contractor shall have complete working knowledge of the NASA Access Management System (NAMS) system, the U.S. Citizenship and Immigration system Systematic Alien Verification for Entitlements (SAVE), and other systems required in performance of these duties.

b. The Contractor shall process foreign national, foreign representatives, dignitaries, and guests according to NASA NPR 1371.2 and NPR 1600.1. Contractor personnel performing functions as the IVC shall possess and maintain a SECRET security clearance.

c. Prepare and maintain all records for foreign national requests. Requests should be submitted for approval within 5 business days of receipt.

d. The Contractor shall process access requests through the NASA IdMAX system and review all FN visitor access control plans to ensure the requirements for each visit are captured and accurate.

e. The Contractor shall complete the database checks through Visual Compliance, I- 94, SAVE, NCIC, Federal Bureau of Investigations File, National Criminal History Check (NCHC), and LaRC Counterintelligence Office checks for each FN access request.

f. The Contractor shall review each FN access request record for accuracy and forward the record to the LaRC Export Control Office for approval for all non-designated country FN visitors and to the HQ NASA Office of International and Interagency Relations (OIIR) Office for FN visitors who are from designated countries.

- 24 -

g. Enter all approvals/denials in the NAMS upon receipt from the PSO approver within 10 business days of original request receipt. The Contractor shall transmit final approval in the NASA IdMAX system.

h. Support organizational points-of-contact in processing requirements and respond to all inquiries within two (2) business days. The Contractor shall conduct training for FN Access Management Requestors and Sponsors and review and update SOPs as needed.

i. Participate on Agency teleconferences pertaining to foreign national processing.

The IVC Shall Provide Administrative Support to the Protective Services Office (PSO)

j. Prepare official debarment notification correspondence and ensure the PSO files are complete.

k. Maintain, publish, and distribute the LaRC Restricted Access Roster and Be On the Look-Out (BOLO) actions.

l. Provide organizational services to the CCPS and the entire PSO by answering the office telephone, receiving/greeting visitors at secure doors, review correspondence, presentations, and other organizational documents, and tasks when requested or as needed.

m. Maintain hardcopy and electronic files for the PSO, including administrative files as well as technical documentation and reports IAW applicable standards and Government-approved procedures. The utilization of Government-provided archival systems for documentation is required.

n. Manage (including proof-reading for grammar and format) and coordinate the update of PSO Langley Policy Directives, Langley Procedural Requirements, and Center Procedures IAW the Langley Management System (LMS). Manage and coordinate the implementation and update of all security-related Langley Forms IAW applicable publications. Ensure all documents are updated and submitted to the LMS in a timely manner with all required signatures and approvals.

o. Maintain inventory of supplies by identifying PSO stock items that need to be replenished and notifying the appropriate credit card holder of what needs to be ordered, and upon receipt of items, store the supplies in the appropriate location.

8.0 Reserved

9.0 NASA Protective Services Training

At LaRC, the Contractor Shall:

A. Thru G. See PWS.