Attachment A.2 - GSFC Annex.pdf

NPS-ER Attachment A.2 GSFC Annex 80GSFC22R0004

NASA Protective Services Eastern Region

(NPS-ER)

Goddard Space Flight Center Annex

Attachment A.2

November 2021

NPS-ER GSFC Annex 80GSFC21R0024

Contents Contract Overview

1.0 Program Management

1.1 Business Management

1.2 Safety and Health

1.3 Quality Plan ...................................................................................... Error! Bookmark not defined.

1.4 Environmental Management

1.5 Information Technology (IT)

1.6 Work Management

1.7 Records Management

1.8 Vehicle Management

2.0 Information Security (INFOSEC) and Communications Security (COMSEC)

3.0 Emergency Management

3.1 Emergency Preparedness

3.2 Emergency Operations

3.3 Continuity of Operations (COOP)

3.4 Test, Training & Exercise (TT & E)

4.0 Protective Services Communication Center (PSCC)

5.0 Resource Protection

5.1 Physical Security Support

5.2 Locksmith Services

5.3 Electronic Security System Services

6.0 Security Operations

6.1 Security and Security Police Services

6.2 Traffic Enforcement

6.3 Criminal Violation Enforcement

6.3.1 Criminal Investigations

6.4 Weapons Storage Areas (Security Armory)

6.5 Flag Protocol

6.6 Internal Security Education and Training

6.6.1 Firearms Certification

6.7 NASA Physical Agility Standards for Armed Personnel

6.7.1. NASA Initial Physical Agility and Task Test (IPAT)

6.7.2 NASA Basic Physical Agility and Task Test (BPAT)

7.0 Identity Credential and Access Management (ICAM)

8.0 (Reserved)

9.0 NASA Protective Services Training

Contract Overview

This Performance Work Statement (PWS) for protective services addresses additional requirements for NASA Goddard Space Flight Center, Greenbelt (GB), Wallops Flight Facility (WFF), Katherine Johnson/ Independence Validation and Verification (IV&V) and Goddard Institute for Space Studies (GISS) all four locations collectively constitute NASA Goddard Space Flight Center (GSFC).

Work under this contract shall be performed in and around the NASA Goddard Space Flight Center, Greenbelt (GB) located at 8800 Greenbelt Road, Greenbelt, Maryland 20771, Wallops Flight Facility located at (WFF) 34200 Fulton Street, Wallops Island, Virginia 23337, Katherine Johnson/ Independence Validation and Verification (IV&V) located at 100 University Drive, Fairmont, West Virginia 26554 and the Goddard Institute for Space Studies (GISS) located at 2880 Broadway, New York, New York 10025 and other areas directed by the Government and allowed by law, with primary duties generally performed at GB, WFF, IV&V and GISS.

Subcontractors shall be accountable solely to the Contractor who, in turn is responsible to the Government.

The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform comprehensive security services as defined in this PWS except for those items specified as government-furnished equipment (GFE) and services. The Contractor’s performance shall meet or exceed the standards in this contract.

A primary and alternate GSFC Annex Contracting Officer Representative (COR) shall be appointed to provide Government surveillance of services provided at GSFC. Additional alternate CORs may be appointed to provide Government surveillance of services provided at the Center.

At GSFC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

D. See PWS.

E. See PWS.

F. See PWS.

G. See PWS.

1.0 Program Management

Table 1.0 GSFC Program Management Positions

Post/Position Post/Position Type

Hours of Operations

Training Required

Notes

Site Manager, Security Police Captain

GB

WFF

Administrative and Operational

Duty day 8 hours and as required

FAA,

SPO, Emergency Response Official (ERO), NIMS for supervisors (see PWS 3.0 Para C.)

Work schedule varies to support GSFC Special Events and after-hour emergencies

Site Manager, Security Police Lieutenant

IV&V

GISS

Administrative and Operational

Duty day 8 hours and as required

FAA,

SPO, Emergency Response Official (ERO), NIMS for supervisors (see PWS 3.0 Para C.)

Work schedule varies to support GSFC Special Events and after-hour emergencies

At GSFC, the Contractor shall:

A. See PWS.

B. See PWS.

a. At GSFC, the Contractor shall also be responsible for expenses associated with training activities and rent for suitable training venues when necessary.

C. See PWS.

D. See PWS.

E. See PWS.

a. At GSFC, there will be a SM at all four locations. Each SM will be provided office space at their location (GB, WFF, IV&V and GISS), but may be required to travel to other GSFC locations as needed.

F. See PWS.

a. The GSFC SM’s or designees with the same authority as the SM, shall be available to the GSFC Annex COR 24 hours a day, 7 days a week, and shall return calls or messages within 60 minutes.

b. The GSFC SM’s or designees with the same authority as the SM, shall provide notification and updates to the GSFC Annex COR or designee during active incidents involving outside law enforcement assistance.

c. Normal “Duty day” is 8 hour per day increments for full-time work between 0700 hrs. to 1700 hrs. each day, excluding weekends and Federal holidays.

H. See PWS.

I. See PWS.

J. See PWS.

K. See PWS.

L. See PWS.

1.1 Business Management

B. See PWS.

C. See PWS.

D. See PWS.

E. See PWS.

F. See PWS.

G. See PWS.

H. See PWS.

I. See PWS.

J. See PWS.

K. See PWS.

L. See PWS.

M. See PWS.

N. See PWS.

O. See PWS.

P. See PWS.

Q. See PWS.

R. See PWS.

S. See PWS.

T. See PWS.

U. See PWS.

a. For GSFC, the Contractor shall possess and maintain a Top Secret Facility Clearance under guidelines established by the National Industrial Security Program (NISP). The Contractor shall maintain the secret facility clearance throughout the life of the contract. The Contractor shall provide evidence of a Secret Clearance or an interim Security Clearance for each employee prior to beginning work at GSFC. If working under an interim clearance the Contractor shall ensure the final clearance is granted within 180 calendar days of employment. The Contractor shall immediately remove from the contract any employee that receives a declination, suspension, or revocation of clearance. The Contractor’s employees, performing work in support of this contract shall have been granted the personnel security clearance commensurate with the required access identified.

V. See PWS.

W. See PWS.

X. See PWS.

Y. See PWS.

Z. See PWS.

AA. See PWS.

BB. See PWS.

1.2 Safety and Health

At GSFC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

D. See PWS.

E. See PWS.

F. See PWS.

G. See PWS.

H. See PWS.

I. See PWS.

J. See PWS.

a. At GSFC, the Contractor shall become familiar with and abide by the Center specific Occupational Health Programs.

K. See PWS.

a. At GSFC, the Contractor shall participate in System Outage Planning and designated working groups as requested and responsible for disseminating information to Protective Service personnel.

L. See PWS.

M. See PWS.

N. See PWS.

O. See PWS.

a. At GSFC, the Contractor shall become familiar with and abide by the Center specific Center Safety Manual.

b. At GSFC, the Contractor shall ensure the Emergency Medical Services (EMS) program follows all occupational health and safety protocols set in place by the EMS Medical Director and by the state in which the duties shall be performed.

1.3 Quality Plan

At GSFC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

D. See PWS.

E. See PWS.

1.4 Environmental Management

A. See PWS.

B. See PWS.

C. See PWS.

a. At GSFC, the Contractor shall become familiar with and abide by the Center specific Environmental and Occupational Health Program Manuals.

D. See PWS.

E. See PWS.

F. See PWS.

G. See PWS.

1.5 Information Technology (IT)

At GSFC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

D. See PWS.

E. See PWS.

F. See PWS.

G. See PWS.

H. See PWS.

I. See PWS.

J. See PWS.

K. See PWS.

L. See PWS.

M. See PWS.

N. See PWS.

1.6 Work Management

At GSFC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

D. See PWS.

E. See PWS.

F. See PWS.

G. See PWS.

H. See PWS.

I. See PWS.

J. See PWS.

K. See PWS.

L. See PWS.

M. See PWS.

N. See PWS.

O. See PWS.

P. See PWS.

Q. See PWS.

R. See PWS.

S. See PWS.

T. See PWS.

1.7 Records Management

At GSFC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

1.8 Vehicle Management

At GSFC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

D. See PWS.

E. See PWS.

F. See PWS.

G. See PWS.

H. See PWS.

In addition to 1.8, A – H, at GSFC, the Contractor shall:

• The Government will provide onsite fueling at GSFC, GB and WFF for contract provided vehicles.

• Contractor vehicles at GSFC, IV&V and GISS will fuel off site. The Contractor shall plan for all fuel costs for Contractor provided vehicles.

• Provide a monthly report to the COR, delivered no later than the fifth (5th) business day of the following month, that shall include the following vehicle information: vehicle identification number, position assigned, fuel used (in gallons), miles driven, and current mileage.

• Marked Contractor provided vehicles are permitted to travel off GSFC sites for maintenance, for travel between GSFC sites, and for special events when directed by the GSFC Annex COR.

• At GSFC GB, WFF and IV&V the contractor shall provide an adequate number of gate, patrol, technical support, and other necessary vehicles to support the security requirements and conditions at the Greenbelt, WFF and IV&V locations, to include, but not limited to: security patrols; locksmiths; electronic security support; perimeter fence inspections; K-9 and emergency response. Security patrol vehicle types shall include routine vehicular patrol, all-weather/all-terrain, emergency response, and equipment and material transports.

2.0 Information Security (INFOSEC) and Communications Security (COMSEC)

At GSFC, this not required. The Contractor shall adhere to all applicable NASA and Federal regulations and Law as cited in the PWS.

3.0 Emergency Management

At GSFC, the Contractor shall:

A. Not required at GSFC.

B. Not required at GSFC.

C. See PWS.

3.1 Emergency Preparedness

At GSFC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

D. See PWS.

E. See PWS.

F. See PWS.

a. At GSFC, the Contractor shall provide oversight of the emergency notification and emergency communications systems, including inspection, testing, reporting needed repairs.

b. At GSFC, the Contractor shall develop and maintain emergency SOPs, and other implementing instructions as may be necessary to inform and prepare Contractor personnel of the nature of their duties. These instructions shall include policies and procedures to be followed in emergency situations. All SOPs and other instructions in support of the GSFC Emergency Operations Plan, shall be approved in advance by the GSFC COR before their distribution and implementation.

c. At GSFC, the Contractor shall develop, maintain, and conduct operational and process verification reviews of existing plans, procedures and other documents annually and as necessary to ensure these documents adequately address functional target capabilities, such as: evacuations; post-disaster response and recovery operations; deployment of resources; interoperable communications, notifications, alerts and warning systems.

G. See PWS.

3.2 Emergency Operations

B. See PWS.

a. At GSFC the Contractor shall support emergency operations within the normal scope of the contracts baseline for security and protective services functions.

C. See PWS.

D. See PWS.

E. See PWS.

F. See PWS.

G. See PWS.

H. See PWS.

I. See PWS.

J. See PWS.

K. See PWS.

3.3 Continuity of Operations (COOP)

At GSFC, the Contractor shall:

A. Not required at GSFC.

B. See PWS.

a. At GSFC, the Contractor shall conduct or support comprehensive drills, tests, and exercises. The Contractor shall support efforts associated with the GSFC Continuity of Operations Plan (COOP) to include significant support of COOP drills and exercises.

3.4 Test, Training & Exercise (TT & E)

At GSFC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

D. See PWS.

E. See PWS.

4.0 Protective Services Communication Center (PSCC)

Table 4.0 GSFC Protective Services Communication Center Positions

Post/Position Post/Position Type

Hours of Operations

Training Required

Notes

PSCC

Communications Center Operator/ Dispatcher

GB

WFF

Fixed 24/7 Emergency Response Official

(ERO), SPO, 911

Operator

PSCC

Communications Center Operator/ Dispatcher

GB

WFF

Fixed 24/7 Emergency Response Official

Communications Center Operator/ Dispatcher

GB

WFF

Fixed Nominally 1stShift, Mon - Fri

Excluding Federal Holidays

Emergency Response Official

C. See PWS.

E. See PWS.

F. See PWS.

G. See PWS.

H. See PWS.

I. See PWS.

J. See PWS.

5.0 Resource Protection

Table 5.0 GSFC Resource Protection Positions (5.0 – 5.3)

Post/Position Post/Position Type

Hours of Operations

Training Required

Notes

Locksmith

GB

WFF

Technical Nominally 1st Shift, Mon – Fri except Federal

Holidays

Certified Locksmith

Work schedule varies to support GSFC Special

Events and after-hour emergencies ESS Technician

WFF

Technical Nominally 1st Shift, Mon – Fri except Federal

Holidays

LENEL

Professional Certification in Access Control, Intrusion Detection and Video

Work schedule varies to support GSFC Special Events and after-hour emergencies

ESS Technician

Technical Nominally extended 1st Shift, 0700 through 1900 Mon – Fri except Federal Holidays

LENEL

Professional Certification in Access Control, Intrusion Detection and Video

Work schedule varies to support GSFC Special Events and after-hour

5.1 Physical Security Support

A. See PWS.

B. See PWS.

C. See PWS.

D. Not required at GSFC.

E. Not required at GSFC.

F. Not required at GSFC.

G. See PWS.

H. Not required at GSFC.

I. See PWS.

J. See PWS.

K. See PWS.

L. See PWS.

M. See PWS.

N. See PWS.

O. See PWS.

P. See PWS.

Q. See PWS.

5.2 Locksmith Services

At GSFC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

D. See PWS.

a. At GSFC, the Contractor shall provide locksmith “on call” emergency services at both locations GB and WFF during all non-duty hours, with timely (maximum 2-hour; 1-hour, if “locked in”) a limit of 4 times per calendar year response.

E. See PWS.

F. See PWS.

G. See PWS.

H. See PWS.

I. See PWS.

J. See PWS.

K. See PWS.

In addition to the above, at GSFC the Contractor shall:

a. Administer the door key issuance and recovery system at the Greenbelt and WFF facilities. Requests for issuance and door key access shall be resolved within 5 business days of submission.

b. Be responsible for the planning, establishment, and maintenance of the master keying systems, coordinating same with the COR, assuring that no interchanges occur, assembling and performing operational and visual checks of locks for wear and defects, the issuance and control of locking devices, (e.g., mortise, rim, key-in-knob, deadbolt, office equipment, padlocks, and emergency exit (“panic”) locks), and independently applying standard trade practices of locksmithing in the installation, disassembly, and replacement of worn or damaged locking equipment or parts.

c. Be responsible for the maintenance, repair, modification, overhaul, testing, and installation of a variety of locking devices typically found on doors, desks, compartments, mobile equipment, automobiles, and secured locations, for both mechanical and electronic locking devices, including key-in-knob locks, mortise locks, mortise and rim cylinders, padlocks, deadbolts, cipher locks, emergency/ “Panic” devices, electronic and electric key switches, and the like, for manufacturers such as: Best Access Systems, Yale, Russwin, S&G, Medeco, Schlage, VonDuprin, and Adams Rite.

d. Manufacture and duplicate keys and be able to “key” and “pin” locking mechanisms, as well as program, install, maintain, and repair stand-alone electronic and electro-mechanical locking devices.

e. Be responsible for the repair, maintenance, and proper operation of the locking security containers “safes”, including performing preventive maintenance (e.g., lubricating all locking parts, checking container drawer tracks for wear, and generally ensuring the container and locking mechanisms are in proper order and condition) on security containers with single or multiple locking drawers, vaults, ciphers, padlocks, and the like.

f. Perform all tasks, duties, functions, and operations relative to the repair, maintenance, proper operation of all locking mechanisms, such as, neutralizing security container, room, vehicle, or facility “lockouts” by manipulation, drilling, cutting, or using whatever appropriate industry standard methods that are acceptable to enter a locked facility, container, or vehicle when all other “normal” methods and means have failed.

g. Be familiar with and have a working knowledge of the Mas-Hamilton series of electro-mechanical combination locks, including installation, repair, and maintenance, as well as a familiarity with and working knowledge of electronic door hardware, as integrated with the mechanical locking hardware of the door, including installation, combination changes, maintenance, and repair.

h. Change combinations on security containers (e.g., GSA certified), vaults, ciphers and padlocks ensuring they are changed when approved by the COR.

i. Record changes on Standard Form (SF) 700 and filing combinations with GSFC PSD within 3 business days. The Contractor shall maintain in a serviceable condition the necessary equipment and materials for the locksmiths to satisfactorily complete their assigned duties and tasks (necessary supplies, equipment, and materials will be provided by the Government when notified by the Contractor).

j. Monitor, provide and maintain an inventory of parts and materials satisfactory to provide typically same-day support for routine installations and service.

k. Process all requests for lock installations, locking devices, lock repairs, safes, locking security (GSA certified) containers, and other related locking devices.

Complete routine work within 5 business days upon receipt of a request.

Completion of work requests within the prescribed time is contingent upon availability of locking hardware, locks, and/or keys and availability of support from the Government.

l. Operate and maintain a Government provided LENEL® Access Control System (ACS) system.

m. Be responsible for maintaining the NAMS approval workflows for the EPACS.

n. Be responsible for the issuance of access control levels on Federal PIV or NASA Smartcards, programming, provisioning and record maintenance of keys and keycards for facilities and equipment within 5 business days of NAMS or GSFC Management Operations Services and Information (MOSI) request sponsorship.

o. Be responsible for generating and assigning PIN numbers to facilitate two factor access through card readers within 5 business days of request.

p. Maintain accurate records, both electronic and manual (signature receipt forms), to account for all keys/keycards issued in the key shop.

q. Ensure that only authorized individuals receive keys or keycards, and that issued keys and keycards only permit access to authorized areas, facilities, buildings, and rooms, maintaining both manual and electronic records of keys/keycards issued to individuals/organizations.

r. Track security work requests issued by the Government to the EPACS and/or Locksmith, ensuring completion of all security work, providing monthly reports no later than the fifth (5th) business day of each month to the COR reflecting all work requested, work completed, keys/keycards issued, keys cut, access levels established, deleted, or changed, EPACS and NAMS access level and admission reports completed.

5.3 Electronic Security System Services

A. See PWS.

B. See PWS.

C. See PWS.

D. See PWS.

In addition to the above:

The Contractor shall provide a 24-hour, 7-day a week operation and maintenance of the main computer system and peripheral equipment which comprises of the Enterprise Physical Access Control System (EPACS) at all GSFC locations.

The Contractor shall:

a. Optimize, maintain, and repair the Enterprise Physical Access Control Systems (EPACS) which include: Access Control, Intrusion Detection, Closed Circuit Television, duress systems, electronic locking devices, and audible alarms.

b. Optimize and troubleshoot badging and dispatch EPACS workstations and peripherals.

c. Be trained and certified to install, repair, and perform maintenance on all EPACS systems, to include LENEL On Guard Hardware & Software Fundamentals, Advanced Access Control, Digital Video, Intrusion and Distance Learning courses. Minimal training requirements can be found in section 3.3 of this SOW.

d. Maintain the capability to expand existing EPACS as new requirements develop. EPACS that are Information Technology (IT) based shall adhere to the IT Security policies set forth in NPR 2810.1.

e. Solve system problems involving EPACS, both on and off -site; prepare estimates for installations of EPACS equipment; coordinate with appropriate organizations for smooth, efficient, timely, and complete installations (installations will be requested in an IDIQ task) of EPACS equipment and components.

f. Maintain accurate records and diagrams of EPACS wiring, installations, data points, etc., for all facilities.

g. Repair and maintain electronic hardware to include card readers, intrusion keypads, input boards, output boards, door control boards, motion detectors, glass breaks, troubleshoot and correct system and component problems; program information into the EPACS database; establish schedules for and perform preventive maintenance; and prepare and produce system and special reports upon authorized request.

h. Meet the varied needs of this function in providing parts and materials, maintenance, upkeep, emergency response, and reports. (e.g., installations of keycard readers, alarms, electronic locking devices, emergency exit devices, integrating electronic exit devices with exit devices installed for people with disabilities). These requirements have historically been cyclical, in that there are periods of “high” (greater) and “low” (fewer) requirements which must be met equally.

i. Anticipate the travel of two ESS Technicians for up to three days to the IV&V, GISS and WFF locations a minimum of two times per calendar year. Travel, lodging and per diem will be at the Contractor’s expense.

6.0 Security Operations

Table 6.0 GB Security Operations Positions

Post/Position Post/Position Type

Hours of Operations

Training Required

Notes

Security Police Supervisor

Mobile 24/7

Security Police Officer

Main Gate Entry Post 1

Fixed 24/7

Security Police Officer

Main Gate Entry Post 2

Fixed 7:00 a.m. to 3:00 p.m., Mon – Fri, excluding Federal holidays

Security Police Officer

Main Gate Lobby

Fixed 3:00 p.m. to 7:00 a.m., Mon – Fri, 24/7 Saturday, Sunday and

Parkway Gate Post 1

Fixed 6:00 a.m. to 7:00 p.m., Mon – Fri, excluding Federal holidays

Access Control Point

Security Police Officer

Parkway Gate Post 2

Fixed 7:00 a.m. to 3:00 p.m., Mon – Fri, South Gate Post 1

Fixed 6:00 a.m. to 10:30 a.m., Mon

– Fri, excluding

South Gate Post 2

Fixed 3:00 p.m. to 7:00 p.m., Mon – Fri, EMT Patrol 1

Mobile 24/7 EMT Certification

EMT Patrol 2

Mobile 8:00 a.m. – 4:00 p.m., Sun - Sat and Federal holidays

EMT

EMT Patrol 3

Mobile 4:00 p.m. – 12:00 a.m., Sun - Sat and Federal holidays

Patrol 4

Mobile 7:00 a.m. to 5:00 p.m., Mon – Fri, Patrol 5

Mobile 7:00 a.m. to 5:00 p.m., Mon – Fri, Shipping and Receiving Facility

Warehouse Gate

Fixed 6:00 a.m. to 11:00 a.m., Mon

JPSS Gate Post 1

Fixed 24/7

Security Police Officer

JPSS Front Desk Post 2

Fixed 24/7

Security Police Officer

K-9 Patrol 1

Mobile 6:00 a.m. to 1:00 p.m., Mon – Fri, K-9 Patrol 2

Mobile 8:00 a.m. to 3:00 p.m., Mon – Fri, K-9 Patrol 3

Mobile 10:00 a.m. to 5:00 p.m., Mon

Security Police Trainer

(Instructor)

Administrative and Operational

Duty day 8 hours and as required

NBTS,

SPO, Emergency

Response Official (ERO), NIMS for supervisors (see PWS 3.0 Para

C.)

Work schedule varies to support GSFC Special

Events and after-

Table 6.0 WFF Security Operations Positions

Type

Hours of Operations

Training Required

Notes

Security Police Supervisor

Mobile 24/7

Security Police Officer

Main Gate Entry

Post 1

Fixed 24/7

Security Police Officer

Main Gate Entry

Post 2

Fixed 6:00 a.m. to 10:00 p.m., Sun

– Sat and

Main Base

Mobile 24/7

Patrol 1

Main Base

Patrol 2

Mobile 7:00 a.m. to 3:00 p.m., Mon – Fri, Island Base

Patrol 3

Mobile 24/7

Security Police Officer

Island Gate Entry

Post 3

Fixed 24/7

Security Police Officer

Island Gate Entry

Post 4

Fixed 24/7

Security Police Trainer

(Instructor)

Administrative and Operational

Duty day 8 hours and as required

NBTS,

SPO, Emergency

Response Official (ERO), NIMS for supervisors (see PWS 3.0 Para

C.)

Work schedule varies to support GSFC Special

Events and after-

Table 6.0 IV&V Security Operations Positions

Type

Hours of Operations

Training Required

Notes

Security Police Supervisor

Post 1

Roving Patrol 24/7 Walking Post

Security Police

Fixed 24/7

Building 1 First Floor Lobby

Post 2

Security Police Officer / EMT

Building 1 Second Floor Rear Entrance

Post 3

Fixed 6:00 a.m. – 6:00 p.m., Mon – Fri, excluding Federal holidays

Building 2

Post 4

Roving Patrol 24/7 Walking Post

Security Police Officer

Building 2

Second Floor Desk

Post 5

Fixed 6:00 a.m. to 6:00 p.m., Mon – Fri, excluding Federal holidays

12-hour shift

Security Police Officer

Building 2

Third Floor Desk

Post 6

Fixed 6:00 a.m. to 6:00 p.m., Mon – Fri, excluding

12-hour shift

Table 6.0 GISS Security Operations Positions

Type

Hours of Operations

Training Required

Notes

Security Police Officer

Main Desk

Fixed 24/7

Post 1

a. At IV&V and GISS, K-9 is not applicable.

B. At GSFC (Greenbelt, IV & V), the Contractor shall also coordinate and oversee the GSFC Emergency Medical First Responder (EMR) Program under the direction of a local licensed medical director secured by the Contractor.

a. The Contractor shall be responsible to maintain at all times a level of trained Security Police Officers as defined by the state the work is being performed, ensuring minimum staffing of at least one 24/7 at Greenbelt and at least one during business hours at IV & V.

b. The Contractor shall provide all Medical First Responder equipment and supplies. The Contractor shall ensure before every shift all medical supplies and equipment are serviceable and available. The Contractor shall prepare reports of medical incidents and document all medical emergencies utilizing an Emergency Medical Service (EMS) Run Report for Pre-hospital Patient Care as approved by local licensed medical director secured by the Contractor.

c. Provide all emergency medical equipment, personal protection equipment (PPE), and emergency expendables such as cleaning supplies, gloves, masks, and medical supplies

6.1 Security and Security Police Services

At GSFC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

D. See PWS.

E. See PWS.

F. See PWS.

G. See PWS.

a. At GSFC, the Contractor shall not be responsible for tracking traffic citation points or appeals.

H. See PWS.

I. See PWS.

J. See PWS.

K. See PWS.

L. See PWS.

M. See PWS.

N. See PWS.

O. See PWS.

P. See PWS.

Q. See PWS.

R. See PWS.

S. See PWS.

T. See PWS.

U. See PWS.

V. See PWS.

W. See PWS.

X. See PWS.

Y. See PWS.

Z. See PWS.

AA. See PWS.

BB. See PWS.

CC. See PWS.

DD. See PWS.

EE. See PWS.

FF. See PWS.

GG. See PWS.

HH. See PWS.

II. See PWS.

JJ. See PWS.

KK. See PWS.

LL. See PWS.

MM. See PWS.

6.2 Traffic Enforcement

At GSFC the Contractor shall:

A. See PWS.

B. See PWS.

C. See WS.

D. See PWS.

E. See PWS.

F. See PWS.

G. See PWS.

H. See PWS.

6.3 Criminal Violation Enforcement

At GSFC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

E. See PWS.

6.3.1 Criminal Investigations

At GSFC, the Contractor shall:

A. See PWS.

a. At GSFC, the Contractor shall conduct preliminary investigations and submit incident reports on lost or stolen property, suspicious activity, and other incidents.

Preliminary investigations shall be conducted on the reported day and a preliminary report submitted to the GFE reporting system. Final reports shall be submitted for GSFC concurrence within 24 hours of incident termination. The Contractor shall ensure reports are detailed and accurate.

b. At GSFC, the Contractor’s SM shall make notification to the GRC Annex COR, or designee, of any incidents involving outside law enforcement support.

B. See PWS.

C. See PWS.

D. See PWS.

E. See PWS.

F. See PWS.

6.4 Weapons Storage Areas (Security Armory)

A weapons storage area is located at GB, WFF, IV&V and GISS. At GSFC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

a. At GSFC, the Contractor shall complete an inventory of all weapons, ammunition, portable radios, keys, and accountable equipment stored in the Armory at the beginning of every shift or when directed by the GSFC Annex COR.

b. At GSFC, the Contractor shall maintain, and update annually or as required by the GSFC Annex COR, an inventory of weapons, ammunition, explosives, and pyrotechnics including type, amount, and serial numbers.

D. See PWS.

E. See PWS.

F. See PWS.

a. At GSFC, the Contractor shall notify the GSFC Annex COR of unserviceable weapons.

b. At GSFC, the Contractor will ensure weapons will be repaired and or modified by a certified gunsmith/ armorer.

6.5 Flag Protocol

At GSFC, the Contractor shall:

D. Not applicable at GSFC.

E. See PWS.

F. Not applicable at GSFC.

G. See PWS.

H. See PWS.

I. Not applicable at GSFC.

a. At GSFC, the Contractor shall return weathered or worn flags to the GSFC Annex

COR.

J. See PWS.

K. Not applicable at GSFC.

6.6 Internal Security Education and Training

At GSFC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

D. See PWS.

a. GSFC all locations do not have a Firearms Range on Center. At GSFC, the Contractor is responsible for coordinating with local ranges for weapon training and qualification times. All associated costs such as range time, labor, targets, safety equipment, and ammunition shall be paid for by the Contractor. Range ammunition shall meet range requirements and NASA standards. Civil servant weapons qualification shall include approximately 15 hours of range time and approximately 1,000 rounds of ammunition each year. Civil servants who fail to qualify are the responsibly of the NASA GSFC CCPS.

E. See PWS.

F. See PWS.

G. See PWS.

a. At GSFC the Contractor shall provide ammunition to no more than ten GSFC Special Agents.

H. See PWS.

I. See PWS.

J. See PWS.

6.6.1 Firearms Certification

At GSFC, the Contractor shall:

A. See PWS.

6.7 NASA Physical Agility Standards for Armed Personnel

6.7.1. NASA Initial Physical Agility and Task Test (IPAT)

At GSFC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

D. See PWS.

E. See PWS.

6.7.2 NASA Basic Physical Agility and Task Test (BPAT)

At GSFC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

D. See PWS.

E. See PWS.

F. See PWS.

G. See PWS.

H. See PWS.

I. See PWS.

7.0 Identity Credential and Access Management (ICAM)

7.0 GSFC Identity Credential and Access Management Positions

Post/Position Post/Position Type

Hours of Operations

Training Required

Notes

Visitor Control/ PIV Enrollment

Specialist GB Main Gate -

A

Fixed 7:00 a.m. to 3:30 p.m., Mon – Fri, excluding Federal holidays

Outside of normal business hours a Security Police Officer will process visitors as needed.

Visitor Control/ PIV Enrollment

Specialist GB Main Gate -

B

Fixed 6:30 a.m. to 3:00 p.m., Mon – Fri, Visitor Control/ PIV Enrollment

Specialist GB Main Gate -

C

Fixed 8:00 a.m. to 1:30 p.m., Mon – Fri, Specialist WFF Reception Center Badging Operations - A

Fixed 7:00 a.m. to 3:30 p.m., Mon – Fri, excluding Federal holidays

Outside of normal business hours a Security Police Officer will process visitors as needed.

Visitor Control/ PIV Enrollment

Specialist WFF Reception Center Badging Operations - B

Fixed 6:30 a.m. to 3:00 p.m., Mon – Fri,

– IV&V

No Fixed Posts Support will be provided by the Contractor with trained Security Police Officers

Visitor Control/ PIV Enrollment

– GISS

No Fixed Posts Support will be provided by the Contractor with trained Security Police Officers

B. See PWS.

C. See PWS.

D. See PWS.

E. See PWS.

F. See PWS.

G. See PWS.

H. See PWS.

I. See PWS.

J. See PWS.

K. See PWS.

8.0 (Reserved)

9.0 NASA Protective Services Training

At GSFC, the Contractor Shall:

C. See PWS.

D. See PWS.

E. See PWS.

F. See PWS.

G. See PWS.

a. At GSFC, the Contractor shall have the following certifications and training:

Table 9.0 GSFC Certifications and Training

Position Certification Minimum Training

Education Experience

Site Manager ERO NBTS

ICS – 100

ICS – 200

ICS – 300

ICS – 400

IS – 775

IS – 800

SATERN

Bachelor’s degree or at least eight years of experience serving as a

Security Operations Manager overseeing armed personnel

Possess a minimum of 8 Years managing contract Law Enforcement personnel of at least 50 armed personnel or 10 years Supervisor of at least

50-armed law enforcement employees

Dispatcher ERO EMD

IS – 100

IS – 144

IS – 700

IS – 144

NCIC

First Aid &

CPR/AED

GSFC-OJT

SATERN

High School Diploma

1 year 911 dispatch or federal EDC experience preferred

Locksmith ERO

Locksmith

Safe and Vault Technician Inspector

Training and Certification

SATERN

GSFC - OJT

High School Diploma

5 years of experience as a certified locksmith

ESS Technician ERO Lenel OnGuard®

Core Certified

LENEL

OnGuard®

Access Video

LENEL

Certified Associate

LENEL

Professional

Alarm/Security

Technician (CAT I/II) or

Certified System

Integrator

(CSI)

certification Industry Standard

Certification Or

Equivalent Training i.e., military tech or trades school

SATERN

GSFC – OJT

High School Diploma

Regularly engaged in providing security equipment and security system related support services and shall have been engaged in such work as a tradesperson in the type of licensed trade for a period of not less than five years.

Possess knowledge of and experience in;

Repair, maintenance and installation of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Transmission, broadcasting, switching, control, and operation of telecommunications systems.

Security Police Officer Supervisor

(Lieutenants)

ERO NBTS

ICS – 100

ICS – 200

ICS -300

IS – 700

IS - 800

First Aid &

CPR/AED

GSFC - OJT

SATERN

High School Diploma, Associates Degree preferred

4 Years as a Law enforcement supervisor or 2 years as a NASA

SPO

Officer Trainer

(Instructor)

ERO NBTS

ICS – 100

ICS – 200

IS – 700

IS - 800

First Aid &

CPR/AED

GSFC – OJT

SATERN

High School Diploma

5 years law enforcement training;

certified firearm instructor (NRA, Federal or State) preferred prior to appointment;

experience or 10 years civilian law enforcement or 2 years NASA

SPO training experience

Security Police Officer

ERO NBTS

ICS – 100

ICS – 200

IS – 700

IS - 800

First Aid &

CPR/AED

GSFC – OJT

SATERN

High School Diploma

Preferred- 1-year military or law enforcement experience

Security Police Officer/Emergency

Medical Technician

ERO NBTS

ICS – 100

ICS – 200

IS – 700

IS - 800

First Aid &

CPR/AED

GSFC – OJT

SATERN

High School Diploma

Preferred- 1-year military or law enforcement experience

Visitor Control/ PIV Enrollment

Specialist

ERO All ICAM Personnel will have the appropriate

NASA

SATERN and

IDMAX access training.

GSFC-OJT

High School Diploma

Preferred knowledge of and understanding of HSPD -12

*All training and related travel costs are at the cost of the Contractor.

Certified Alarm/Security Technician (CAT I/II) or Certified System Integrator (CSI) certification

Electronic Security System Services personnel must have a Certified Alarm/Security Technician (CAT I/II) or Certified System Integrator (CSI) certification designations to support qualifications prior to duty.

Emergency Medical Dispatcher (EMD) & Emergency Service Telecommunicator

All Dispatchers must complete EMD certification as defined by the International Academies of Emergency Dispatch prior to duty.

All Dispatchers must also obtain certification as an emergency service telecommunicator by successfully completing a basic course of emergency service telecommunicator training that is conducted by the state board of education.

FEMA-EMI TRAINING [https://training.fema.gov/emicourses/]

Security Police Officers shall complete all required ISC and IS courses within 30 days of SPO Certification.

Security Police Officer Supervisors will be required to complete ICS 300 Intermediate Incident Command System for Expanding Incidents within one year of assignment as a supervisor.

ICS-100: Introduction to the Incident Command System

ICS-200: ICS for Single Resources and Initial Action Incidents

IS-144: Telecommunicators Emergency Response Taskforce (TERT) Basic Course

ICS-200: ICS for Single Resources and Initial Action Incidents

ICS-300: Intermediate ICS for Expanding Incidents

ICS-400: Advanced Incident Command System for Command and General Staff

IS-120.a: An Introduction to Exercises

IS-230.b: Fundamentals of Emergency Management

IS-235.b: Emergency Planning

IS-240.a: Leadership & Influence

IS-241.a: Decision Making and Problem Solving

IS-242.a: Effective Communication

IS-244.a: Developing and Managing Volunteers

IS-700: National Incident Management System (NIMS)

IS-701: NIMS Multiagency Coordination System

IS-706: NIMS Intrastate Mutual Aid -An Introduction

IS-775: EOC Management and Operations https://www.emergencydispatch.org/what-we-do/certification https://www.emergencydispatch.org/what-we-do/certification https://codes.ohio.gov/ohio-revised-code/section-4742.03

IS-800: National Response Framework, An Introduction.

IS-1170: Introduction to the Interagency Security Committee (ISC)

IS-11 71: Overview of Interagency Security Committee (ISC) Publications

IS-1172: Risk Management Process for Federal Facilities: Facility Security Level (FSL) Dete1mination

IS-1173: Levels of Protection (LOP) and Application of the Design-Basis Threat CPBD Repo1t

IS-1174: Facility Security Committees

First Aid and CPR-AED:

Contract personnel requiring First Aid and CPR-AED training must be certified no later than 60 calendar days or first available course and maintain certification for the duration of contract.

Glock Armorer

GRC NPSTA & Protection Force Training Officer personnel must be certified as a qualified Glock Armorer and conduct firearms maintenance.

GSA Authorized Safe & Vault Technician and Inspector Training & Certification

Locksmith personnel must complete a GSA Authorized Safe & Vault Technician and Inspector Training & Certification that confers GSA certification. Examples of vendors include:

Lockmasters Security Institute, MBA USA, Inc. This training shall be completed upon assignment or no later than 60 calendar days thereafter or first available course. Certification shall be maintained throughout the term of the contract.

Lenel OnGuard® Core Certified

The Contractor shall have a Current Software Support Agreement.

Electronic Security System Services personnel must have documentation of their factory authorization documents from the manufacturer certifying the personnel who administer, operate, maintain, and repair the SMS hardware/software are Lenel OnGuard® Core Certified to the current/proper software version.

Electronic Security System Services and Account Control Specialist personnel must also have the following training for the duration of the contract:

LENEL OnGuard® Core Training

LENEL OnGuard® Access Video

LENEL Certified Associate

LENEL Certified Professional

Locksmith Certification https://cpr.heart.org/en/cpr-courses-and-kits/healthcare-professional/basic-life-support-bls-training https://glocktraining.com/CourseDesc.aspx https://mbausa.com/gsa-certified-safe-vault-technician/

Locksmith personnel must complete a certified locksmith training program that meets the approval of the GRC Annex COR. Examples include: CRL - Certified Registered Locksmith – ALOA, CPL - Certified Professional Locksmith – ALOA, or CML - Certified Master Locksmith

– ALOA. This training shall be completed upon assignment or no later than 60 calendar days thereafter or first available course. Certification shall be maintained throughout the term of the contract.

NASA Basic Training Standard (NBTS) Course:

Ensure all armed personnel attend the NASA Basis Training Standard (NBST) course prior to being assigned a post requiring a weapon. Training and any travel costs for NBST is at the cost of the Contractor.

Ensure all armed officers receive annually eight-hour continuous education (CE) training curriculum provided by NPSTA. The training shall be administered by Center trainers.

NASA Emergency Response Official (ERO)

All positions identified as ERO must complete the SATERN ERO training upon assignment.

NASA GSFC On-the-Job Training (GSFC-OJT)

The Contractor shall develop a GSFC-OJT to ensure employees can work assigned positions independently, are familiar with applicable GSFC SOPs, NASA and GSFC security policies, regulations, and procedures.

SATERN and IDMAX:

The Contractor shall complete all required NASA SATERN and IDMAX training assigned for positions upon assignment, annually, and as required by NASA.