Attachment 4 - Deliverables for Due Dates.docx

This document is an Attachment outlining deliverables and due dates for the Nebraska Medicaid Enrollment Broker contract, administered by the Nebraska Department of Health and Human Services, Division of Medicaid and Long-Term Care. The contract encompasses three distinct phases: Implementation, Go-live (October 1, 2027 to November 1, 2027), and Open Enrollment (November 1, 2027 to December 15, 2027). During the Implementation Phase, the contractor must deliver 17 work products including an integrated work plan (30 days after contract award), comprehensive test plan, change management plan, human resources and staffing plan, disaster recovery and business continuity plan (all 60 days after award), website materials, member mailings, provider directory template, choice counseling materials, member education plan, and policies and procedures (all 90 days after award). Additional deliverables include initial data load specifications, an internal QA plan (60 days prior to operations start date), weekly and monthly status reports throughout the implementation phase, and a post-implementation report (45 days following initial enrollment launch). During the Go-live and Open Enrollment phases, the contractor must submit weekly status reports by close of business Monday containing enrollment statistics, call center metrics, performance measures, and other data identified by the state.

The document does not contain information regarding pricing terms, set-asides, incumbent contractors, funding amounts, or other financial details. The contract specifies detailed reporting requirements and deliverable standards tied to specific RFP sections, ensuring comprehensive documentation of call center operations, member services, system performance, and compliance with state requirements throughout all contract phases.