Attachment 23-Past Performance Questionnaire 20230623v1.pdf

Please wait...

If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document.

You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/go/reader_download.

For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader.

Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.

Controlled Unclassified Information (CUI) When completed, this document is Source Selection Information IAW FAR 2.101 and 3.104 U.S. Air Force Solicitation FA465423R0006 Attachment 23: Past-Performance Questionnaire Page of Controlled Unclassified Information The 434th Contracting Flight of the 434th Air Refueling Wing, Grissom Air Reserve Base (ARB), Indiana (IN) of the Air Force Reserve Command (AFRC) is in the process of competitively selecting a source for a Base Operations Support (BOS) Services program. The Contractor shall provide all personnel, supervision, equipment, tools, materials, supplies, test equipment, and other items and services necessary to accomplish Materiel Management, Ground Transportation and Vehicle Management, Traffic Management, Real Property Maintenance, and Fuels Management at Grissom ARB, IN.

One of the considerations in the proposal evaluation is the verification of the offerors' past performance on contracts or other work efforts which reflect the offeror's ability to perform on the proposed effort. We depend on information received from organizations such as yours, which have had first-hand experience with the offeror, for the evaluation of the offeror's performance on those contracts or work efforts.

Our areas of interest regarding the offeror are summarized in the enclosed questionnaire. In order to meet the acquisition milestones, we request your written response no later than 25 days after the solicitation FA465423R0006 is posted on SAM.gov. This schedule will allow us sufficient time to analyze the data prior to the start of negotiations.

To assist you in preparing your response and expediting your reply, the questionnaire may be filled out electronically and e-mailed to cynthia.stephen@us.af.mil, or thomas.bellamy@us.af.mil. Your completed questionnaire will become a part of the official Source Selection records.

NOTE: When completed, this document is Source Selection Sensitive and must be marked as Controlled Unclassified Information (CUI). Please follow proper procedures when submitting CUI.

Your assistance is greatly appreciated, and your prompt response will be one of the keys to the successful and timely completion of this Source Selection.

JUAN R. MARTINEZ Procurement Contracting Officer 1 Atch Past Performance Questionnaire Section 1: Contract Identification H. Period of Performance

1. Original Schedule (assuming all options exercised):

Beginning Date:

through

2. Current Schedule (assuming all options exercised):

Beginning Date:

through

3. Reason for difference (if applicable):

I. Contract Dollar Value

3. Reasons for difference between original and current contract dollar value (if applicable):

J. Description of work performed:

K. Was this a competitively awarded contract?:

L. Contractor's Role:

Section 2. Customer or Agency Identification C. Geographic description of services under this contract (i.e., local, nationwide, worldwide, other (Commands)):

Section 3. Respondent Identification E. Length of Time (number of years/months) respondent worked on subject contract and description of responsibility/position/role:

F. Other suggested points of contact:

Section 4. Performance Information In the tables below, indicate your rating for the contractor's performance by placing an “X” in the appropriate block to the right of each question. Provide supporting information for each response in the space provided. Attach additional pages if more space is needed. The performance rating scale is defined as follows Code Performance Rating E EXCEPTIONAL - Performance meets contractual requirements and exceeds many requirements to the Government's benefit. The contractual performance being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

V VERY GOOD - Performance meets contractual requirements and exceeds some requirements to the Government's benefit. The contractual performance being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

S SATISFACTORY - Performance meets contractual requirements. The contractual performance being assessed contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

M MARGINAL - Performance does not meet some contractual requirements. The contractual performance being assessed reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor's proposed actions appear only marginally effective or were not fully implemented.

U UNSATISFACTORY - Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance being assessed contains serious problem(s) for which the contractor's corrective actions appear or were ineffective.

N/A NOT APPLICABLE - Unable to provide a rating. Contract did not include performance for this aspect, performance was not observed, or information was not available. Do not know.

Technical Performance T1. How effectively did the contractor provide Base Operations Support Services?

T2. How was the quality/integrity of technical data/report preparation efforts?

T3. How adequate/effective was the contractor's Quality Control Process to identify problems and deficiencies, assess (document deficiencies, trends, and risks), develop, and implement corrective actions, and analyze corrective action effectiveness?

T4. How well did the contractor provide qualified, certified, and licensed personnel to meet contract requirements throughout the life of the contract?

T5. Did the support services involve Materiel Management?

T5a. How many warehouse items did the contractor manage per year?

T5b. How effectively did the contractor manage warehouse items?

T5c. How many mobility bags did the contractor process/issue per year?

T5d. How effectively did contractor manage processing and issuing mobility bags?

T5e. How many weapons did the contractor process/issue per year?

T5f. How effectively did contractor manage processing and issuing weapons?

T5g. How effectively did contractor manage All equipment accounts and report delinquent account metrics to required agencies?

T6. Did the support services involve Ground Transportation and Vehicle Maintenance?

T6a. How many vehicles did the contractor perform annual maintenance on?

T6b. How effectively did the contractor manage and perform annual maintenance of a fleet of vehicles?

T6c. How well did the contractor understand and perform processes and procedures required for Ground Transportation and Vehicle Maintenance?

T6d. How effectively did the contractor manage Operator Records and Licensing for Government vehicles?

T7. Did the support services involve Traffic Management Operations?

T7a. How well did the contractor understand and perform processes and procedures required for Traffic Management Operations?

T7b. How many pounds (lbs) of cargo via commercial or military airlift did the contractor manage and process annually?

T7c. How effectively did the contractor perform an annual workload (both inbound/outbound) of cargo via commercial and military airlift?

T7d. How many passengers (inbound/outbound) via commercial or military airlift did the contractor manage annually?

T8. Did the support services involve Real Property Maintenance (RPM)?

T8a. How well did the contractor understand and perform processes and procedures required for RPM?

T8b. How well did the contractor manage and perform RPM Preventive Maintenance (PM)?

Number of PM tasks performed in a month?

T8c. How well did the contractor monitor, manage and prioritize the RPM Corrective Maintenance (CM) program, ensuring work is performed within the specified timeframes identified in the contract?

Number of Work Tasks (work orders or CM requests) per month?

T8d. How well did the contractor manage and maintain commercial HVAC systems, (ex. Air Handlers, Chiller Plants, Energy Management and Control Systems (EMCS)?

Number of facilities with HVAC systems maintained annually?

T8e. How well did contractor maintain grounds to appropriate standards?

Number of acres of grounds maintained?

T8f. How well did contractor maintain pavements to appropriate standards?

Total square yards of pavements maintained annually?

T9. Did the support services involve Fuels Management?

T9a. How well did the contractor understand and perform processes in FMD data entry, data processing, and work analysis and procedures required for Fuels Maintenance of facilities, systems, vehicles, and equipment on AF forms IAW AFI 23-201?

T9b. How well did the contractor manage fuel operations which include receiving, storing, accounting for, quality control and issuing of over the following fuel annually, to support 20 different types of aircraft?

500,000 gallons 750,000 gallons 1,000,000 gallons 2,000,000+ gallons T9c. How well was the quality surveillance of ALL sampling of AV, petroleum (ground fuels), and cryogenics in Laboratory operations?

Technical Performance Supporting Information Program Management P1. How effective was overall contract management (including ability to effectively lead, manage, control and deliver on-time)?

P2. What is number of personnel the contractor manages at your location?

P3. How reasonable and cooperative was the contractor when dealing with program staff (including the ability to successfully resolve disagreements/disputes)?

P4. How timely and effectively did the contractor resolve contract problems without extensive customer guidance?

P5. How well did the contractor understand/comply with customer objectives and technical requirements?

P6. How successfully did the contractor respond to emergency and/or surge situations?

P7. How well did the contractor manage quality/effectiveness of subcontracted efforts?

P8. How effective was the contractor's material management (including Government Furnished Property or Material)?

P9. During changing, unscheduled, urgent, and surge requirements, how well did the contractor identify and apply cross-utilization and/or contingency plans for one-deep positions?

P10. Of what benefit to the customer were contractor proposed alternative methods/processes that reduced cost, improved maintainability or other factors?

P11. To what degree did the contractor implement responsive/flexible processes to improve quality and timeliness of support?

Program Management Supporting Information Transition / Phase-In TP1. How smoothly did the contractor transition resources and personnel?

TP2. How effective was the contractor in maintaining continuity of mission support while transitioning/phasing in resources and personnel to support other efforts?

Transition / Phase-In Supporting Information Cost Performance C1. How well did the contractor control cost and deliver at the agreed-to price. Describe the reasons for changes to contract value (e.g., scope changes, Government-imposed schedule changes, etc.)?

C2. How successfully did the contractor alert the Government of unforeseen costs before they occurred?

C3. How sufficient and timely was the contractor's cost reporting?

C4. How sufficient and timely was the contractor's cost reporting? Enter Supporting Information:

Cost Performance Supporting Information:

Government Contracts Only: Was this contract partially or completely terminated for default or convenience, or are there any pending terminations?

If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules).

Section 5. General Comment Given what I know today about the contractor's ability to execute what he promised in his proposal, I award to him today given that I had a choice.

REMARKS:

Please provide any additional comments concerning this contractor's performance as desired.

Respondent's Signature Date Thank you for you prompt response and assistance!

Please return this completed questionnaire to:

Mr. Juan Martinez Procuring Contracting Officer juan.martinez.82@us.af.mil Ms. Cynthia Stephen Administrative Contracting Officer cynthia.stephen@us.af.mil 6.5.15.20221116.84