Attachment 20 Listing of Service Codes and Repair Codes.doc

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Attached to
Appliance Repair Services for US Army Garrisons in Europe
Solicitation number
W564KV20R0014
Issued by

About this file

This document contains an attachment listing appliance repair codes and a federal contract opportunity solicitation. The attachment provides a list of over 50 failure and repair codes for appliances, organized into electrical, body/chassis, refrigeration, and miscellaneous categories.

The federal contract opportunity is a solicitation from the US Army Europe to provide domestic appliance repair services, repair parts management, and common standard item parts management for Army family and unaccompanied personnel housing. The contractor will be responsible for on-call repairs, planning, programming, administration, management, and execution of all functions necessary to provide the repair services outlined in the performance work statement. The requirement is intended to ensure appliances are repaired according to commercial practices, performance standards, and timeframes specified.

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Other files

File Type Posted
Solicitation Amendment 2.pdf PDF
Appliance Maintenance Additional Questions.docx DOCX document
MOD W564KV19P0144.pdf PDF
Questions and Answers as of 12 Aug.pdf PDF
Attachment 19 Work Order Sample.pdf PDF
Attachment 08 CUSTOMER QUESTIONNAIRES CARD.xlsx XLSX spreadsheet
Attachment 29 Repairs at the Contractor shop Benelux.xlsx XLSX spreadsheet
ATTACHMENT 02 HISTORICAL WORKLOAD DATA.docx DOCX document
Attachment 37 Usage of Common Standard Item Parts (Italy).XLSX XLSX spreadsheet
Attachment 16 Master parts 17 JUN 20.pdf PDF
Attachment 09 Gross Negligence letter.pdf PDF
Attachment 18 Common Standard Item Parts.xlsx XLSX spreadsheet
ATTACHMENT 01 ESTIMATED WORKLOAD DATA UPDATED 18 JUN 2020.pdf PDF
Technical Exhibit B Deliverables.docx DOCX document
Attachment 11 Parts for Cannibalization.xlsx XLSX spreadsheet
Attachment 31 Government Furnished Property.xlsx XLSX spreadsheet
Attachment 26 Overaged appliances at the Garrisons.xlsx XLSX spreadsheet
Attachment 10 MLFB FY20 ACTIVE.pdf PDF
Attachment 27 Customer Repairs On-Off Post per Garrison.XLSX XLSX spreadsheet
Attachment 35 Usage of Common Standard Item Parts (Belgium).XLSX XLSX spreadsheet
Technical Exhibit A Performance Requirement Summary.docx DOCX document
Attachment 21 eMH Barcode Label Sample.pdf PDF
Attachment 12 QASP APPLIANCE REPAIR CONTRACT.docx DOCX document
Attachment 06 Customer not at home (Rescheduling Request).docx DOCX document
Attachment 23 NCR-COR Simple Form.pdf PDF
Attachment 07 Appropriation Classes.xlsx XLSX spreadsheet
Attachment 28 Repairs at the FMO.xlsx XLSX spreadsheet
Attachment 25 Overview Customer Not at home no action performed.xlsx XLSX spreadsheet
W564KV20R0014.pdf PDF
Attachment 24 Age of appliances issued per Garrison.xlsx XLSX spreadsheet
Attachment 32 Parts Ordered.XLSX XLSX spreadsheet
Attachment 34 Past Performance Questionairre.pdf PDF
Attachment 15 Installations in Europe and POCs.xlsx XLSX spreadsheet
Attachment 13 Total Number of Appliances in Europe.xlsx XLSX spreadsheet
Attachment 22 Consumption of Repair Parts.xlsx XLSX spreadsheet
Attachment 36 Usage of Common Standard Item Parts (Germany).XLSX XLSX spreadsheet
Attachment 30 Labor Hour Schedule.xls XLS spreadsheet
Attachment 05 Tools and Test Equipment in Service Vehicles.docx DOCX document
Attachment 17 Total Polulation in Europe.xlsx XLSX spreadsheet
Attachment 14 Emergency Phone Register.xlsx XLSX spreadsheet
Attachment 33 Backlog of Work at FMO.pdf PDF
Attachment 04 Mel 2020.pdf PDF
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Text version

ATTACHMENT # 20 Listing of Failure/Repair Codes (this Attachment is subject to change during the life of this contract)

Failure Codes and Repair/Maintenance Codes

Failure Codes

81
DRMO
85
Cannibalization
86
Repair in contractor’s shop
90
Repair at customer’s home
91
Willful damage
95
Customer not at home
96
Exchange
92
Repair at CFMO

REPAIR/MAINTENANCE CODES

Electrical Circuit Boards/ Steuerung (Platine)

Heating Element, Oven/ Backofen-Heizelement

Heating Element/ Heizelement (E, W, T, S) Motors/ Motoren

Relays/ Relais

Switches/ Schalter

Thermostat/ Thermostat

Timers/ Zeitschalter

Wiring and Plug/ Kabel und Stecker

Pump/ Pumpe Elec. Inlet Valve/ Elektro-Zulaufventil

Gas oven sensor, spark/ Gasofen Zuender, T-Element

Gas top burner sensor/ Topbrenner Zuender

Gas igniter/ Zuendtrafo

Dispenser/ Zugabevorrichtung

Capacitor/ Kondensator Interior Light/ Lampen Elect. Safety Test (no further repair) / VDE Pruefung (keine weitere Rep.)

Misc. Electric/ Sonstiges elektrisch Body/Korpus Body Panels/ Aussenwaende

Ceramic Range Top/ Ceranfelder Chassis/ Rahmen

Door, hinge/ Tuer, Scharnier Drawer/Schublade

Drip Pans/Auffangschalen

Knobs/Knoepfe

Shelves/Einlegeboeden Bottle Holder/ Flaschenhalter

Feet/ Fuesse

Tub cover or ring (Washer)/ Bottich Abdeckung bzw. –Ring (Wascher)

Miscellaneous Body/ Sonstiges Korpus Refrigeration/Kuehlung Compressor/ Kompressor

Cooling System/ Kuehlsystem

Evaporator Repair/ Verdampfer Reparatur

Evaporator Defrost/ Verdampfer Abtauen

Condenser, Fan / Verflüssiger, Ventilator oder Lüfter

Refrigerant Recharge/ Kaeltemittel Auffuellung Air circulation system / Umluft System

Derfrost water drain / Tropfwasserablauf

Disinfection (evaporator, floor) / Desinfektion (Verdampfer, Zwischenboden)

Temperatur-Time Record / Kälttemessung Protokoll

Misc. Refrigeration/ Sonstiges Kuehlung Miscellaneous/Verschiedenes

Belt, clutch, gear/ Keilriemen, Kupplung, Getriebe Exhaust Hose (Dryer)/ Abluftschlauch Trockner

Gasket (E, K, W, T, S) / Dichtung (E, K, W, T, S)

Lint Trap Cleaning/ Flusensiebsaeuberung

Lint Trap Replacement/ Flusensieb Ersetzen

Dishwasher Special Salt/ Geschirrspueler-Salz Washer door seal/ Wascher-Tuermanschette

Water-Inlet-Hose/ Zulaufschlauch

Drainsystem clogged / Ablaufssystem verstopft

Blocked pump/blockierte Pumpe

Roller & bracket, dryer/Spannroller&Traeger, Trockner

Mech. Access. Dishwasher/Spueler Zubehoer (Sprueharm, usw.)

Washer Agitator/Wascher Mitnehmer

Bleach dispenser (washer) / Bleiche-Schale (Wascher)

Internal Exhaust Duct (dryer) / Abluftschacht (Trockner)

Felt ring for dryer drum / Trommel-Filzdichtung (Trockner)

Drum bearing (W, T) / Kugellager (W, T)

Shock absorber; weights (washer) / Stoßdämpfer; Gewicht (Wascher)

Pump pulley (S,T) / Pumpenrad (S, T)

Appliance connection (no repair); Geräteanschluss (kein Reparatur)

Water tap (only Gov. Hsg.) / Wasserhahn (Gov. Hsg)

No detect found/kein Defekt gefunden Function test only / nur Funktionstest

Dismantle parts (Code H appliances) / Ausbauteile (zu verschrottende Geräte)

No repair, over limit / Über Limit, kein Reparatur

No Repair performed – Device not findable at FMO

Operator error, rinse aid, user manual / Bedienungsfehler, Klarspüler, Gebrauchsanleitung

Miscellaneous/ Verschiedenes

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