Attachment 06 Customer not at home (Rescheduling Request).docx
DOCX document 19 KB Posted
- Solicitation number
- W564KV20R0014
About this file
This document contains a federal contract solicitation for appliance repair services and an attachment regarding customer rescheduling.
The United States Army Europe is soliciting proposals to provide domestic appliance repair services for Army Family Housing and Unaccompanied Personnel Housing located in Europe. The contractor will be responsible for on-call repairs and management of repair parts and common standard item parts used in support of appliance repairs. Repairs must be conducted in accordance with established commercial practices, performance standards specified in the solicitation, and within required timeframes. The contractor will plan, program, administer, manage and execute all functions necessary to provide the appliance repair services outlined in the Performance Work Statement. The Department of the Army Materiel Command Army Contracting Command is the contracting agency.
The attachment appears to be a template for notifying customers when an appliance repair technician is unable to complete work due to the customer not being home. It includes fields for the work order number, customer information, address, date and time of the attempted repair visit, a note that the work order must be rescheduled, and a signature line for the technician.
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Text version
Attachment # 6 Customer Not at Home - Rescheduling Request
Subject: Rescheduling Request for Work Order No.: _______________________
To Occupant: _______________________________________________________
Address: ___________________________________________________________
1. I was here at __________ to ___________ for repair of your appliance (s) as requested.
2. Since you have not been at home, this work order has to be cancelled.
3. You have to call the Work Order Desk, and reschedule a new appointment.
Technicians Name: ___________________________________________________
Technicians Signature: ________________________________________________
Date: _________________
Name of a neighbor (if possible): ________________________________________
File details come from the government source that posted it. Updated .