Attachment 2- Quality Assurance Surveillance Plan (QASP).pdf

Quality Assurance Surveillance Plan (QASP)

Tobyhanna Army Depot Grounds Maintenance

10 March 2026

Version 2.0

1. Vision

The vision of this Quality Assurance Surveillance Plan (QASP) is to provide the procedures necessary to monitor the Tobyhanna Army Depot Grounds Maintenance Services contract. This QASP offers the details and means to identify, record, and report deficiencies observed while comparing actual work throughout this service contract's period of performance against the standards outlined in the Performance Work Statement (PWS).

2. Mission

Tobyhanna Army Depot (TYAD) is a recognized leader in providing world-class logistics support for Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR) Systems across the Department of Defense. To support these capabilities and its Warfighters, Tobyhanna Army Depot requires that its grounds, facilities, and access routes are maintained in a pristine, professional, and safe condition, ensuring uninterrupted operations regardless of weather conditions.

3. Purpose

This QASP is a government-developed document used to determine if the contractor's performance meets the performance standards contained in the contract. It establishes procedures on how this assessment/inspection process will be conducted and provides the detailed process for continuous oversight:

• What will be monitored

• How monitoring will take place

• Who will conduct the monitoring

• How monitoring efforts and results will be documented

The contractor is responsible for implementing and delivering performance that meets contract standards using its

Quality Control Plan (QCP). The QASP provides the structure for the government's surveillance to ensure it meets contract standards. The QASP is a living document and may be modified based on contractor performance.

4. Authority

Authority for issuance of this QASP is provided under Part 46 of the Federal Acquisition Regulation (FAR), Inspection of Services clauses, which provides for inspection, acceptance, and documentation of the service called for in the contract.

5. Roles and Responsibilities

5.1 Contracting Officer (KO)

The KO shall ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and safeguard the interests of the United States. The KO determines and documents the final assessment of the contractor's performance.

• Assigned KO: Stephanie Coleman

• Organization: ACC-APG Tobyhanna Division

5.2 Contracting Officer's Representative (COR)

The COR is responsible for providing continuous technical oversight of the contractor's performance. The COR uses the QASP to conduct the oversight/surveillance process and maintains a Quality Assurance file documenting actual performance.

• Assigned COR: BALUT MATTHEW

• Organization: Tobyhanna Army Depot (TYAD)

5.3 Contractor Key Personnel

• Project Manager (PM): Responsible for the performance of the work and serves as the central point of contact for the COR.

• Quality Control Manager (QCM): Responsible for the contractor's internal quality control system.

6. Performance Requirements and Method of Surveillance

6.1 Contract Surveillance

The goal of the QASP is to ensure that contractor performance is effectively monitored. The COR uses the methods contained in this QASP, including Periodic Inspection, 100% Inspection, and Random Sampling, to ensure compliance.

6.2 Performance Requirements Summary (PRS)

PRS

PWS

Para

Performance

Objective Standard AQL

Method of

Surveillance

1 5.2.1 High Visibility Area

Mowing

Grass maintained between 2.5 and

3.5 inches

100% Compliance

Periodic Inspection

2 5.2.4 Weed Control

Weeds removed from beds and hardscapes 100% Compliance

Periodic Inspection

3 5.2.3 Trimming

Edges trimmed neatly along hardscapes 75%

Compliance Random

Sampling

4 5.7

Snow Shoveling/Plowing

Response Respond within 2 hours of call-out

Zero Deviation 100% Inspection

5 5.7.1 Ice Pre-Treatment

Pre-treatment of sidewalks with 100% brine

100% Compliance

100% Inspection

1.5.1

Quality Control &

Reporting

Accurate, complete, within suspense dates

Zero Deviation

5.4

Vegetative Roof

Maintenance

Drains clear; plants maintained 3x per season

100% Compliance

Periodic Inspection

5.12.4

Emergency Tree Removal Response within 24hr;

Action within 48hr Zero Deviation

6.3 Performance Rating Criteria

Rating Criteria

Excellent Performance meets and exceeds many requirements to the Government’s benefit. Few minor problems with highly effective corrective actions.

Very Good Performance meets and exceeds some requirements. Some minor problems with effective corrective actions.

Satisfactory Performance meets contractual requirements. Minor problems were solved satisfactorily.

Rating Criteria

Marginal Performance does not meet some requirements. Serious problems for which corrective actions are not yet fully effective.

Unsatisfactory Performance does not meet most requirements. Recovery is unlikely in a timely manner.