attachment-2-bid-3084-26-rev-0.pdf

Attachment 2: Scope of Work RFB 3084-26 revised 10/29/2025 Snow Plowing and Removal Services

Department of Administrative Services – Central Facilities Bureau

1) All Locations:

a) Please contact Kevin at 603-496-5797 to schedule a site visit.

b) All parking spaces and travel lanes shall be cleared and treated with ice melt prior to 7:00 a.m. Monday-Friday.

During business hours Vendor shall provide snowplowing service as needed ensuring no more than two (2) inches has accumulated unless otherwise specified in travel lanes. All parking spaces shall be useable to the extent possible.

c) Sand and/or salt shall be applied to all parking spaces and travel lanes to ensure that they are kept clear of snow and ice hazards each time the parking lot and travel lanes are plowed.

d) If under 2 inches of snow has accumulated, Vendor should provide plowing and salt/sand after business hours so the parking spaces and travel lanes are clear of all snow and ice hazards by 7:00 a.m., by 9:00 a.m. on weekends and holidays unless otherwise specified.

e) There is no minimum amount of ice before parking spaces and travel lanes should be treated.

f) Snow piling in Handicap spaces is prohibited. All Handicap spaces should be completely clear of snow and ice at all times with the exception of a car parked within. Plowing in of fire hydrants is prohibited and Vendor will be responsible for removal of any snow they have plowed in and around fire hydrants. Snow piling in travel lanes is prohibited. No pushing snow against the building. Plowing snow onto walkways is prohibited, Vendor is responsible for removal of any snow plowed onto sidewalks.

g) The expectation during a snowstorm is black and wet pavement in the travel lanes and empty parking spaces. 24 hours after the snow storm all travel lanes and parking spaces have black and dry pavement.

h) Vendor may be called in for ice or snow removal at any time between storms for the following conditions: snow melt that has refrozen, blowing or drifting snow, ice fog or the parking lot was not cleared after a snowstorm.

i) If snow piles take up more than five percent (5%) of parking lot, Vendor may be asked to remove the snow off site

j) For spring cleanup, the Vendor shall be responsible for repairing any damage caused by snow plowing and removal services.

k) Spring cleanup; the Contractor shall be responsible for damages and repairs, shall sweep plowed areas removing all debris prior to May 1st of serviced season.

2) Dept. of Education – 25 Hall St, Concord, NH:

a) All parking spaces, travel lanes, and walkways shall be cleared and treated with sand and/or salt prior to 8:00 a.m.

Monday through Friday.

b) Storms occurring during business hours Vendor shall provide snowplowing service as needed ensuring no more than two (2) inches have accumulated in travel lanes. All parking spaces shall be useable to the extent possible.

Sand and/or salt shall be applied to all parking spaces and travel lanes to ensure that they are kept clear of snow and ice hazards each time the parking lot and travel lanes are plowed.

c) If parking lots or parking spaces have a roadway going into or by the parking lot and parking spaces the vendor is responsible for removing any snow the roadway plow trucks have left in parking spaces and roadways.

d) See site map Attachment 3.

3) Legislative (Storrs Street) Parking Garage – 124 Storrs St, Concord, NH:

a) No salt or salt product shall be used. Only Magnesium chloride (or approved salt substitute) and or clean sand shall be used.

b) Snow removal must be accomplished with a rubber blade.

c) The use of tire chains is prohibited

d) Snow must be removed off site from parking garage and all parking spaces cleared of snow. No long term snow storage areas available at this location.

e) Only during a storm, availability to pile snow in designated parking spaces is available. All parking spaces must be usable and snow removed off site within 24 hours after the end of said storm. Snow removal gates are available where snow is able to be pushed through into a waiting truck for snow removal.

f) Ramps for entering and exiting garage shall be plowed and sanded on a regular basis during the duration of any storm to maintain access. This shall include the access road on the ground level.

g) After a snow storm; back and dry pavement.

h) Parking garage freezes easily due to being elevated above ground level causing slippery conditions with any moisture.

Department of Business and Economic Affairs

4) All Locations:

a) Vendor shall commence snowplow operations any day, Monday through Sunday, no later than 6AM. Welcome and Information centers are open during storms to allow travelers for shelter.

b) Welcome Centers require snow removal and salt/sand services only for patios/walkways surrounding each building leading up to welcome centers, around portable toilets and dumpsters

c) Clearing of the walkway that leads from the parking lot to the back of the building.

d) The use of a snow blower is preferred.

e) The use of Magnesium Chloride or Potassium Chloride are permitted for use on sidewalks. No rock salt is permitted on sidewalks.

f) Use of State equipment is not permitted.

g) Main lot, entrances and exits of Welcome Centers will be plowed and maintained by NHDOT.

5) Colebrook Welcome Center – 2 Dion Dr, Colebrook, NH:

a) Clearing and salting of the 2 Handicap spots to the left of the building is required.

b) Clearing of the 2 walkways leading up to the center and along the driveway to the left including around the portable toilet and dumpster is required.

6) Intervale Scenic Vista Welcome Center – 3654 White Mountain Hwy, Conway, NH:

a) Clearing and salting of the sidewalks to the left and right of the building.

b) Clearing of the Observation deck with a SNOW BLOWER ONLY.

c) Clearing and salting where the generator, dumpster and portable toilets are located.

7) Intervale Scenic Vista Welcome Center – 3654 White Mountain Hwy, Conway, NH:

a) Clearing and salting of the sidewalks.

b) Clearing and salting where the generator, dumpster and portable toilets are located.

Bureau of Court Facilities

8) All Locations:

a) Contractor shall commence snow removal operations not later than 6:00 a.m. Monday through Friday, ensuring the following:

i) All parking spaces and travel lanes are plowed and usable prior to 6:30 a.m.

ii) All walkways and employee access areas are shoveled and usable prior to 6:30 a.m.

iii) Snow shall not be plowed against underground storage tank.

iv) During primary business hours of 7:00 a.m. and 4:30 p.m. Monday through Friday, Contractor shall provide snow plowing as needed ensuring no more than two (2) inches of snow accumulation in travel lanes.

v) All parking spaces shall be useable to the extent possible.

vi) Sand and or salt shall be applied to all parking spaces and travel lanes each time the parking lot is plowed during business hours ensuring they are kept clear of ice and snow hazards.

vii) Facility (State personnel) shall shovel and maintain walkways and employee access areas during the primary business hours of (7:00 a.m. through 4:30 p.m.)

viii) Contractor shall provide snow removal services as follows:

(1) Snow pile storage permitted in parking spaces if necessary, stemming from accumulation during a storm within 24 hours of the storms end.

(2) Contractor shall coordinate with State location which areas may be utilized for temporary snow storage during this time.

(3) All parking spaces shall be useable within 24 hours of the storms end. Snow removal times shall be after 7:00 p.m. Monday through Friday or between 8:00 a.m. to 8:00 p.m. Saturday and or Sunday.

ix) No storage of Contractor equipment permitted on State property.

x) No use of State Equipment

9) Lebanon Circuit Court – 38 Centerra Parkway, Lebanon, NH

a) Walkways shall be kept clear of snow and ice from 7:00 a.m. to 4:30 p.m.

b) Contractor shall hand shovel/snow blow and treat the walkways and stairs with magnesium chloride on an as-needed basis to ensure that they are free of snow and ice hazards and that no more than two (2) inches of snow have accumulated on the walkways.

c) Contractor shall shovel and treat all public and employee access areas and walkways ensuring they are kept clear of snow and ice each time parking lot is plowed throughout the day.

d) To eliminate ice build-up between storms, Contractor shall, salt, sand and/or scrape all surfaces to address melt and re-freeze conditions.

e) Snow piling in parking spaces, if necessary, during a storm shall be removed within 24 hours of the storms end.

All parking spaces shall be useable within 24 hours of the storms end. Snow removal times shall be after 7:00 p.m. Monday through Friday or between 8:00 a.m. to 8:00 p.m. Saturday and/or Sunday. Contractor shall coordinate with the State to determine which areas may be utilized for temporary snow storage during this time.

10) Coos County Superior Court - 55 School St, Lancaster, NH

a) Do not plow up against underground storage tank covers.

Department of Natural and Cultural Resources

11) Bear Brook Snow Mobile Parking Lot - 61 Deerfield Rd, Allenstown, NH

a) Business hours 8:00 a.m. to 4:00 p.m.

b) Vendor shall plow the snowmobile parking lot after three (3) inches of accumulated of snow.

c) Vendor shall sand and salt parking lot.

d) See site map Attachment 3.

12) North Country Resource Center – 629 Main Street, Lancaster, NH

a) The site is open for viewing on 10/30/2025 from 2:30 to 3:30. Please contact Maggie at 603-788-4157 or at margaret.o.machinist@dncr.nh.gov in advance of visiting the site to confirm.

b) All parking spaces and travel lanes shall be cleared and treated with ice melt prior to 7:00 a.m. Monday-Friday and prior to 9:00 a.m. on weekends. During business hours Vendor shall provide snowplowing service as needed ensuring no more than two (2) inches has accumulated in travel lanes. All parking spaces shall be useable to the extent possible.

c) All walkways are shoveled and usable prior to 7:00 a.m. Monday-Friday and prior to 9:00 a.m. on weekends.

d) Sand and/or salt shall be applied to all parking spaces and travel lanes to ensure that they are kept clear of snow and ice hazards each time the parking lot and travel lanes are plowed.

e) If under 2 inches of snow has accumulated, Vendor should provide plowing and salt/sand after business hours so the parking spaces and travel lanes are clear of all snow and ice hazards by 7:00 a.m., by 9:00 a.m. on weekends and holidays unless otherwise specified.

f) There is no minimum amount of ice before parking spaces and travel lanes should be treated.

g) Snow shall be cleared from in front of the dumpster, and all garage and pole barn doors.

h) Snow piling in Handicap spaces is prohibited. All Handicap spaces should be completely clear of snow and ice at all times with the exception of a car parked within. Plowing in front of fire hydrants is prohibited and Vendor will be responsible for removal of any snow they have plowed in and around fire hydrants. Snow piling in travel lanes is prohibited. No pushing snow against the building. Plowing snow onto walkways is prohibited, Vendor is responsible for removal of any snow plowed onto sidewalks.

i) The expectation during a snowstorm is black and wet pavement in the travel lanes and empty parking spaces. 24 hours after the snow storm all travel lanes and parking spaces have black and dry pavement.

j) Vendor may be called in for ice or snow removal at any time between storms for the following conditions: snow melt that has refrozen, blowing or drifting snow, ice fog or the parking lot was not cleared after a snowstorm.

k) For spring cleanup, the Vendor shall be responsible for repairing any damage caused by snow plowing and removal services.

mailto:margaret.o.machinist@dncr.nh.gov

Lottery Commission

13) Lottery Commission Headquarters – 14 Integra Dr, Concord, NH

a) Facility shall be completely serviced at least 60 minutes before opening. (Business Hours are 8:00 a.m. to 4:00 p.m. Monday through Friday). Snowplowing services as needed ensuring no more than two (2) inches of snow has accumulated in travel lanes and sidewalks during business hours.

b) During off-business hours, Vendor must ensure that no more than two (2) inches of snow have accumulated in a limited area for pedestrians to enter the building and for a driving path from the parking area to the exit.

c) Vendor must complete snow plow and/or removal operations in a manner that preserves the current parking lot capacity. No more than four (4) parking spaces may be lost to snow storage.

d) Vendor shall treat the parking lots with salt. Sand must be available upon request from the Facility for ice events.

e) Salt and sand barrels shall be placed at the building entrances and exits each plow season no later than November

1 and removed no later than May 5. Vendor shall be responsible for filling them.

f) Walkways shall be kept clear of snow and ice from 7:00 a.m. to 5:00 p.m.

g) Vendor shall hand shovel/snow blow and treat the walkways and stairs with magnesium chloride on an as-needed basis to ensure that they are free of snow and ice hazards and that no more than two (2) inches of snow have accumulated on the sidewalk.

h) Vendor shall shovel and treat all public and employee access areas and walkways ensuring they are kept clear of snow and ice each time parking lot is plowed throughout the day.

i) Vendor must maintain clear access to the generator and dumpsters on the property at all times.

j) To eliminate ice build-up between storms, Vendor shall salt, sand and/or scrape all surfaces to address melt and re-freeze conditions.

k) Snow is to be removed or sanded/salted as soon as accumulation reaches a depth indicated for that location, every time it snows, and plow continuously for the duration of the storm so as not to allow large accumulations of snow, so that in the event emergency vehicles need to gain access to any part of the location, they will be able to do so.

All areas requiring snow removal shall be completed by the times indicated for that location.

l) The Vendor shall maintain locations with the goal of obtaining bare and dry pavement. Bare pavement should occur as soon as practical after a winter storm terminates.

m) Vendor shall be responsible for any landscape damage, including damage to irrigation equipment, caused by its work on the property.

n) Mandatory site visit required prior to bidding. Appointments can be scheduled weekdays from 9:00 a.m. to 3:00 p.m. by contacting the individual in Attachment 1.

Department of Military and Veterans Services

14) All Locations:

a) The following specifications are applicable for ALL NH Army National Guard locations Statewide in conjunction with site specific specifications - The State of New Hampshire Army National Guard locations are first responders on a declared emergency and as such plowing is a priority at these facilities. Facilities are required to be fully operational 24/7. Normal business hours are Monday through Sunday, 6:00 a.m. to 4:30p.m. All areas are to be plowed and treated by 6:30 A.M. All areas to service include travel lanes, parking spaces, walkways, entrance ways and emergency access points to buildings are required to be plowed out, shoveled and treated for emergency egress.

b) Vendor shall provide snow plowing and shoveling ensuring no more than two (2) inches of accumulation at any given tie accumulates unless otherwise specified to less than two (2) inches (see below).

c) Driveway entrances and exits shall have a clear view of oncoming traffic.

d) Vendor shall be required to return during all winter storms to ensure all travel lanes, parking spaces, walkways, entrance ways and emergency exits are cleared from ice, slush buildup and snow and will be bare pavement prior to leaving the locations(s). Rock salt and sand should be utilized in parking lots and only magnesium, potassium chloride or approved salt substitute should be utilized on walkways (all building sidewalks, means of egress, doorways and overhead doors are included).

e) Salting and or sanding shall occur at any time the conditions warrant. Examples shall include but are not limited to; freezing rain, black ice, sleet, spring melt off and snow drift clean up.

f) After a storm is complete all travel lanes, parking spaces, walkways and entrances or access areas to buildings shall be cleared of snow, ice and treated.

g) All compound gates shall be cleared of snow and ice in order to effectively open freely. Vendor shall remove snow and ice from all motor pool gates (inside and outside of gate structures). Any snow and ice that prevents or hinders the complete and full operation and or movement of the gates shall be removed by the Vendor.

h) Vendor shall ensure that all motor pool gates are clear of snow and ice, both inside and outside of the motor pool. Vendor will sign for motor pool keys as required. Vendor may be required to return after vehicles have been moved.

i) Vendor will have a key, signed for in order to unlock and lock applicable gates. If lock is found to be frozen and Vendor is unable to unlock the gate, the Vendor shall thaw frozen lock with approved deicer or deicing method. Vendor shall take available measures to prevent compound gate lock from freezing. Any/all keys and or locks misplaced, lost or missing, Vendor at its own expense, shall replace due to security issues.

j) Should a dumpster cage be onsite when plowing parking areas, snow shall be pulled or shoveled away from dumpster gates to allow for gate to open freely.

k) All damages incurred over the winter months by the Vendor its Subcontractor or respective employees, will be required to be repaired and signed off by the designated staff member at contracted location(s).

l) Heavy equipment will be required if winter conditions warrant.

15) Berlin Readiness Center – 2169 Riverside Drive, Berlin, NH

a) See above items under paragraph 14.

Department of Safety

16) All Locations:

a) Vendor shall provide snowplowing services as needed ensuring no more than two (2) inches have accumulated in travel lanes. Vendor shall shovel, sand, and/or salt all public and employee access areas and walkways to ensure that they are kept clear of snow and ice hazards each time parking lot is plowed throughout the day. Salt and sand barrels shall be placed at building entrances and exits each plow season no later than November 1 and removed no later than May 15. Vendor is responsible for filling the barrels. Snow must be removed within two (2) business days after the storm ends. For spring cleanup at the end of the season, Vendor shall repair any damages and all sand and soil removed from sidewalks and grass areas.

17) State Police Troop F / DMV - 549 Route 302, Twin Mountain, NH:

a) Criminal background record check is required.

b) Driveway entrances and exits must have a clear view of oncoming traffic.

c) Door entrances and aprons must be cleared as not to allow snow and ice build-up.