bid-3084-26--3-.pdf

Bidder Initials_______

Date___________

NEW HAMPSHIRE DEPARTMENT OF ADMINISTRATIVE SERVICES

DIVISION OF PROCUREMENT AND SUPPORT SERVICES

REQUEST FOR BID FOR SNOW PLOWING AND REMOVAL SERVICES

3084-26

DUE DATE 10/17/2025 1:30 PM (EASTERN TIME)

Date___________

Table of Contents

1. PURPOSE:

2. INSTRUCTIONS TO VENDOR:

3. BID SUBMITTAL:

4. BID INQUIRIES:

5. BID DUE DATE:

6. ADDENDA:

7. TIMELINE:

8. TERMS OF SUBMISSION:

9. GOVERNING TERMS AND CONDITIONS:

10. INSTALLATION REQUIREMENTS:

11. CONTRACT TERM:

12. CONTRACT AWARD:

13. NOTIFICATION AND AWARD OF CONTRACT(S):

14. LIABILITY:

15. PUBLIC DISCLOSURE OF BID OR PROPOSAL SUBMISSIONS:

16. TERMINATION:

17. VENDOR CERTIFICATIONS:

18. BID PRICES:

19. PRICE ADJUSTMENTS:

20. AUDITS AND ACCOUNTING:

21. Account Representative:

22. ESTIMATED USAGE:

23. USAGE REPORTING:

24. ESTABLISHMENT OF ACCOUNTS:

25. ELIGIBLE PARTICIPANTS:

26. TERMS OF PAYMENT:

27. VENDOR RESPONSIBILITY:

28. IF AWARDED A CONTRACT:

29. SPECIFICATIONS:

30. SPECIFICATION COMPLIANCE:

31. SITE VISITATION:

32. SCOPE OF SERVICES:

33. ADDITIONAL REQUIREMENTS:

34. PERFORMANCE GUARANTEES

35. OBLIGATIONS AND LIABILITY OF THE VENDOR:

36. NON-EXCLUSIVE CONTRACT:

37. DISASTER RECOVERY:

38. ENVIRONMENTALLY FRIENDLY PRODUCTS:

39. OFFER:

40. VENDOR’S BALANCE OF PRODUCT LINE ITEMS:

41. VENDOR CONTACT INFORMATION:

42. ATTACHMENTS:

43. The Bid Opening is open to the public online at the following:

STATE OF NEW HAMPSHIRE TRANSMITTAL LETTER

Date___________

1. PURPOSE:

1.1. The purpose of this bid invitation is to establish a contract for Snow Plowing and Removal Services to the

State of New Hampshire with services indicated in the SCOPE OF SERVICES and OFFER sections of this bid invitation, in accordance with the requirements of this bid invitation and any resulting contract.

2. INSTRUCTIONS TO VENDOR:

2.1. Read the entire bid invitation prior to filling it out. Complete the pricing information in the “Offer” section

(detailed information on how to fill out the pricing information can be found in the “Offer” section); complete the “Vendor Contact Information” section; and finally, fill out, and sign the bid transmittal letter.

3. BID SUBMITTAL:

3.1. All bids shall be submitted on this form (or an exact copy), shall be typed, or clearly printed in ink, and shall be received on or before the date and time specified on paragraph 7 of this bid under “Bid Closing”. Interested parties may submit a bid to the State of New Hampshire Bureau of Purchase and Property by email to NH.Purchasing@DAS.NH.Gov. All bids shall be clearly marked with bid number, date due and purchasing agent’s name.

3.2. IF YOU ARE EXPERIENCING DIFFICULTIES EMAILING YOUR BID OR YOU WISH TO VERIFY

THAT YOUR BID RESPONSE HAS BEEN RECEIVED, PLEASE CALL (603) 271-2201.

4. BID INQUIRIES:

4.1. Any questions, clarifications, and/or requested changes shall be submitted by an individual authorized to commit their organization to the Terms and Conditions of this bid and shall be received in writing at the Bureau of Purchase and Property no later than 4:00 PM on the date listed in the timeline below. Questions shall not be submitted to anyone other than the Purchasing Agent or his/her representative. Bidders that submit questions verbally or in writing to any other State entity or State personnel shall be found in violation of this part and may be found non-compliant.

4.2. Questions shall be submitted by email to Jonah Rosa at Jonah.L.Rosa@DAS.NH.Gov.

4.3. Submissions shall clearly identify the bid Number, the Vendor’s name and address and the name of the person submitting the question.

5. BID DUE DATE:

5.1. All bid submissions shall be received at the Bureau of Purchase and Property no later than the date and time shown on the transmittal letter of this bid. Submissions received after the date and time specified shall be marked as “Late” and shall not be considered in the evaluation process.

5.2. All offers shall remain valid for a period of one hundred eighty (180) days from the bid due date. A vendor’s disclosure or distribution of bids other than to DAS, Bureau of Purchase and Property may be grounds for disqualification.

6. ADDENDA:

6.1. In the event it becomes necessary to add to or revise any part of this bid prior to the scheduled submittal date, the NH Bureau of Purchase and Property shall post on our web site any Addenda. Before your submission and periodically prior to the RFB closing, Vendors are required to check the site for any addenda or other materials that may have been issued affecting the bid. The web site address is:

https://apps.das.nh.gov/bidscontracts/bids.aspx.

7. TIMELINE:

7.1. The timeline below is provided as a general guideline and is subject to change. Unless stated otherwise, consider the dates below a “no later than” date.

Bid Solicitation distributed on or by: 9/26/2025 Last day for questions, clarifications, and/or requested changes to bid: 10/8/2025

States response to questions, clarifications, and/or requested changes to bid: 10/10/2025

Bid Closing (Eastern Time): 10/17/2025 1:30 PM mailto:NH.Purchasing@DAS.NH.Gov https://apps.das.nh.gov/bidscontracts/bids.aspx

Date___________

8. TERMS OF SUBMISSION:

8.1. All material received in response to this bid shall become the property of the State and shall not be returned to the Vendor. Regardless of the Vendors selected, the State reserves the right to use any information presented in a bid response. The content of each Vendor’s bid shall become public information once a contract(s) has been awarded.

8.2. A responding bid that has been completed and signed by your representative shall constitute your company’s acceptance of all State of New Hampshire terms and conditions and shall legally obligate your company to these terms and conditions.

8.3. A signed response further signifies that from the time the bid is published (bid solicitation date and time) until a contract is awarded, no bidder shall offer or give, directly or indirectly, any gift, expense reimbursement, or honorarium, as defined by RSA 15-B, to any elected official, public official, public employee, constitutional official, or family member of any such official or employee who shall select, evaluate, or award the RFB.

8.4. Furthermore, a signed response signifies that any terms and/or conditions that may be or have been submitted by the Vendor are specifically null and void and are not a part of this bid invitation or any awarded purchase order, even if said terms and/or conditions contain language to the contrary.

8.5. The form P-37 Contract attached hereto shall be part of this bid and the basis for the contract(s). The successful Vendor and the State, following notification, shall promptly execute this contract form, which is to be completed by incorporating the service requirements and price conditions established by the vendor’s offer.

8.6. CHAPTER ADM 600 DIVISION OF PROCUREMENT AND SUPPORT SERVICES RULESAPPLY TO

AND ARE MADE A PART HEREOF.

8.7. Complete bids shall be filled out on the original documents and format that are a part of this bid invitation.

Vendors may submit additional paperwork with pricing, but all pricing shall be on the documents provided with this bid invitation and in the State’s format.

9. GOVERNING TERMS AND CONDITIONS:

9.1. A responding bid that has been completed and signed by Vendor’s representative shall constitute Vendor’s acceptance of all State of New Hampshire terms and conditions and shall legally obligate Vendor to these terms and conditions.

9.2. A signed response further signifies that from the time the bid is published (bid solicitation date and time) until a contract is awarded, no bidder shall offer or give, directly or indirectly, any gift, expense reimbursement, or honorarium, as defined by RSA 15-B, to any elected official, public official, public employee, constitutional official, or family member of any such official or employee who shall select, evaluate, or award the RFB.

9.3. Furthermore, a signed response signifies that any terms and/or conditions that may be or have been submitted by the Vendor are specifically null and void and are not a part of this bid invitation or any awarded purchase order, even if said terms and/or conditions contain language to the contrary.

10. INSTALLATION REQUIREMENTS:

10.1. Successful Vendor shall be required to supply, deliver, uncrate, set into place, make all of the final connections, start-up and test all of the equipment (turn-key) awarded in accordance with Bid Specifications.

11. CONTRACT TERM:

11.1. The term of the contract shall commence upon approval of the Governor and Executive Council and/or the Commissioner of the Department of Administrative Services, whichever is later, through July 31, 2027, a period of approximately two (2) years.

11.2. The contract may be extended for up to an additional two (2) years thereafter under the same terms, conditions, and pricing structure upon the mutual agreement between the successful Vendor and the State with the approval of the Governor and Executive Council and/or Commissioner of the Department of Administrative Services.

12. CONTRACT AWARD:

12.1. The award shall be made to the Vendor(s) meeting the criteria established in this RFB and providing the lowest cost by location. The State reserves the right to reject any or all bids or any part thereof and add/delete items/locations to the contract. All award(s) shall be, in the form of a State of New Hampshire Contract(s).

Date___________

12.2. The State of New Hampshire reserves the right to add or delete locations/equipment throughout the term of the contract. For the addition of a new location or new equipment, a requesting agency through the Division of Procurement and Support Services shall submit a request for quote (RFQ) including a detailed scope of work to the contractor. Quotes shall be in accordance with pricing and service requirements contained herein and no service shall be performed until documented acceptance by the State is received. The Contract may be amended, by agreement of the parties, effective upon approval of the commissioner of the Department of Administrative Services or designee, without further approval needed by the Governor and Executive Council as long as the price limitation is unchanged or decreased as a result of the new or deleted locations/equipment.

12.3. Successful Vendor shall not be allowed to require any other type of order, nor shall the successful Vendor be allowed to require the filling out or signing of any other document by State of New Hampshire personnel.

13. NOTIFICATION AND AWARD OF CONTRACT(S):

13.1. Bid results shall not be given by telephone. For Vendors wishing to attend the bid closing, the names of the vendors submitting responses and pricing shall be made public. Other specific response information shall not be given out. Bid results shall be made public after final approval of the contract(s).

13.2. Bid results may also be viewed on our website at https://apps.das.nh.gov/bidscontracts/bids.aspx.

13.3. For Vendors wishing to attend the bid closing: Names of the Vendors submitting responses and pricing shall be made public. In lieu of in person public bid openings the State shall conduct openings via electronic means until further notice.

14. LIABILITY:

14.1. The State shall not be held liable for any costs incurred by Vendors in the preparation of bids or for work performed prior to contract issuance.

15. PUBLIC DISCLOSURE OF BID OR PROPOSAL SUBMISSIONS:

15.1. Generally, the full contents of any proposal (including all materials submitted in connection with it, such as attachments, exhibits, addenda, and vendor presentations) become public information upon completion of final contract or purchase order negotiations with the selected vendor. Certain information concerning proposals, including but not limited to scoring, is generally available to the public even before this time, in accordance with the provisions of NH RSA 21-G:37.

15.2. Confidential, commercial, or financial information may be exempt from public disclosure under RSA 91-A:5, IV. Any and all information contained in or connected to a bid or proposal that a Bidder considers confidential shall be clearly designated in the following manner:

15.3. If the Bidder considers any portion of a submission confidential, they shall provide a separate copy of the full and complete document, fully redacting those portions by blacking them out and shall note on the applicable page or pages of the document that the redacted portion or portions are “confidential.” Use of any other term or method, such as stating that a document or portion thereof is “proprietary”, “not for public use”, or “for client’s use only”, is not acceptable. In addition to providing an additional fully redacted copy of the bid submission to the person listed as the point of contact on Page one (1) of this document, the identified information considered to be confidential must be accompanied by a separate letter stating the rationale for each item designated as confidential. In other words, the letter must specifically state why and under what legal authority each redaction has been made. Submissions which do not conform to these instructions by failing to include a redacted copy (if required), by failing to include a letter specifying the rationale for each redaction, by failing to designate redactions in the manner required by these instructions, or by including redactions which are contrary to these instructions or operative law may be rejected by the State as not conforming to the requirements of the bid or proposal. Marking or designating an entire proposal, attachment, or section as confidential shall neither be accepted nor honored by the State. Marking an entire bid, proposal, attachment, or full sections thereof confidential without taking into consideration the public’s right to know shall neither be accepted nor honored by the State.

15.4. Notwithstanding any provision of this request for submission to the contrary, proposed pricing shall be subject to public disclosure REGARDLESS of whether or not marked as confidential.

15.5. If a request is made to the State by any person or entity to view or receive copies of any portion of a proposal, the State will assess what information it believes is subject to release; notify the Bidder that the request has

Date___________ been made; indicate what, if any, portions of the proposal or related material shall be released; and notify the Bidder of the date it plans to release the materials. To halt the release of information by the State, a Bidder must initiate and provide to the State, prior to the date specified in the notice, a court action in the Superior Court of the State of New Hampshire, at its sole expense, seeking to enjoin the release of the requested information.

15.6. By submitting a proposal, Bidders acknowledge and agree that:

15.6.1. The State may disclose any and all portions of the proposal or related materials which are not marked as confidential and/or which have not been specifically explained in the letter to the person identified as the point of contact for this RFP;

15.6.2. The State is not obligated to comply with a Bidder’s designations regarding confidentiality and must conduct an independent analysis to assess the confidentiality of the information submitted in your proposal; and

15.6.3. The State may, unless otherwise prohibited by court order, release the information on the date specified in the notice described above without any liability to a Bidder.

16. TERMINATION:

16.1. The State of New Hampshire shall have the right to terminate any resultant contract at any time with a thirty

(30) day written notice to the successful Vendor.

17. VENDOR CERTIFICATIONS:

17.1. All Vendors shall be duly registered as a vendor authorized to conduct business in the State of New Hampshire.

17.2. STATE OF NEW HAMPSHIRE VENDOR APPLICATION: To be eligible for a contract award, a Vendor must have a completed Vendor Application Package on file with the NH Bureau of Purchase and Property. See the following website for information on obtaining and filing the required forms (no fee:

https://DAS.NH.Gov/Purchasing).

17.3. NEW HAMPSHIRE SECRETARY OF STATE REGISTRATION: To be eligible for a contract award, a Vendor that is a corporation, limited liability company, or other limited liability business entity (this excludes sole proprietors and general partnerships) must be registered to conduct business in the State of New Hampshire AND in good standing with the NH Secretary of State. Please visit the following website to find out more about the requirements for registration with the NH Secretary of State: https://sos.nh.gov/corporation-division/.

17.4. CONFIDENTIALITY & CRIMINAL RECORD: If Applicable, any employee or approved subcontractor of the Vendor who will be accessing or working with records of the State of New Hampshire shall be required to sign a Confidentiality and Non-Disclosure Agreement and a Release of Criminal Record Authorization Form.

These forms shall be returned to the designated State agency prior to commencing any work.

17.5. CERTIFICATE OF INSURANCE: Prior to being awarded a contract the Vendor shall be required to submit proof of comprehensive general liability insurance coverage prior to performing any services for the State.

The coverage shall insure against all claims of bodily injury, death, or property damage in amounts of not less than $1,000,000 per occurrence and $2,000,000 aggregate. Coverage shall also include State of New Hampshire workers’ compensation insurance to the extent required by RSA Chapter 281-A.

18. BID PRICES:

18.1. Bid prices shall be in US dollars and shall include delivery and all other costs required by this bid invitation.

Special charges, surcharges (including credit card transaction fees), or fuel charges of any kind (by whatever name) may not be added on at any time. Any and all charges shall be built into your bid price at the time of the bid. Unless otherwise specified, prices shall be F.O.B. DESTINATION, (included in the price bid), which means delivered to a state agency's receiving dock or other designated point as specified in this contract or subsequent purchase orders without additional charge. Shipments shall be made in order to arrive at the destination at a satisfactory time for unloading during receiving hours.

18.2. Per Administrative Rule 606.01(e) “if there is a discrepancy between the unit price and the extension price in a response to an RFP, RFB or RFQ, the unit price shall be binding upon the vendor”.

https://das.nh.gov/Purchasing https://sos.nh.gov/corporation-division/ https://sos.nh.gov/corporation-division/

Date___________

18.3. Price decreases shall become effective immediately as they become effective to the general trade or the Vendor’s best/preferred customer.

19. PRICE ADJUSTMENTS:

19.1. One the anniversary date of this contract and annually thereafter, the successful Vendor(s) may request price adjustment, either upward or downward, keyed to the industry changes or general trade. Written notice of an impending price increase, including substantiation for it, must be submitted in writing to Jonah Rosa at the Bureau of Purchase & Property, 25 Capitol Street, Concord, NH 03301, or via email at Jonah.L.Rosa@DAS.NH.Gov no less than thirty (30) days prior to the effective date of said price increase.

The State reserves the right to reject any price increases it deems unreasonable. If parties to the contract cannot agree on renewal terms, it is hereby understood that the contract will be rebid.

19.2. The Bureau of Purchase and Property will monitor other information sources to confirm that contract prices are indeed following market trends in a fair and equitable manner. The State shall have the right to reject any pricing that fails to follow the above principles, and to rebid any part, or the entire contract, if deemed to be in its best interest.

20. AUDITS AND ACCOUNTING:

20.1. The successful Vendor shall allow representatives of the State of New Hampshire to have complete access to all records for the purpose of determining compliance with the terms and conditions of this bid invitation and in determining the award and for monitoring any resulting contract.

20.2. At intervals during the contract term, and prior to the termination of the contract, the successful Vendor may be required to provide a complete and accurate accounting of all products and quantities ordered by each agency and institution and by political sub-divisions and authorized non-profit organizations.

21. ACCOUNT REPRESENTATIVE:

21.1. The Contractor shall assign a dedicated account representative and a backup in their absence who will be responsible for the daily administration of this Contract. The account representative shall be familiar with all Contract requirements to ensure compliance with the terms of the Contract. The account representative shall respond by phone or email to Client Agency inquiries within 24 hours of initial contact or the next business day if after normal business hours. The account representative’s responsibilities shall include but not be limited to:

21.1.1. Coordinate business review meeting(s) either virtually or on-site with the State held at a cadence requested by the State.

21.1.2. Provide recommended process and productivity improvements related to potential cost savings to the

State for consideration quarterly.

21.1.3. Provide information and product offerings to bring the latest industry ideas and trends to the State as applicable.

21.1.4. Provide training on the use of the Contractor’s portal as needed with no charge to the State.

22. ESTIMATED USAGE:

22.1. The quantities indicated in the offer section of this bid invitation are an estimate only for the State of New

Hampshire's annual requirements. These quantities are indicated for informational purposes only and shall not be considered minimum or guaranteed quantities, nor shall they be considered maximum quantities. These quantities do not include any eligible participant usage.

23. USAGE REPORTING:

23.1. The successful Vendor shall be required to submit a quarterly and annual usage report for analysis for each state agency or eligible participant. Reports are due no later than 30 days after each end of each calendar quarter to Bureau of Purchase and Property, Jonah Rosa and sent electronic to Jonah.L.Rosa@DAS.NH.Gov.

At a minimum, the Report shall include:

23.1.1. Contract Number

23.1.2. Utilizing Agency and Eligible Participant

23.1.3. Services/Products Purchased (showing the manufacturer, item, part number, and the final cost.)

mailto:Jonah.L.Rosa@DAS.NH.Gov

Date___________

23.1.4. Rebate amounts

23.1.5. Total Cost of all Services/Products Purchased. Ability to sort by agency/eligible participant.

23.1.6. In Excel format

24. ESTABLISHMENT OF ACCOUNTS:

24.1. Each State of New Hampshire agency shall have its own individual customer account number. There may also be instances where divisions or bureaus within an agency will need their own individual customer account numbers. Should any State of New Hampshire agency place an order under the contract, the successful Vendor agrees to establish an account within three business days from the date the order is placed. However, there shall be no delay in any shipment; the agency shall receive the items ordered in accordance with the delivery time required under this bid invitation, as if an account already exists for the agency.

25. ELIGIBLE PARTICIPANTS:

25.1. Political sub-divisions (counties, cities, towns, school districts, special district or precinct, or any other governmental organization), or any nonprofit agency under the provisions of section 501c of the federal internal revenue code, are eligible to participate under this contract whenever said sub-division or nonprofit agency so desires. These entities are autonomous and may participate at their sole discretion. In doing so, they are entitled to the prices established under the contract. However, they are solely responsible for their association with the successful Vendor. The State of New Hampshire assumes no liability between the successful Vendor and any of these entities.

26. TERMS OF PAYMENT:

26.1. Payment shall not be due until 30 days after the invoice has been received at the Agency business office or all items have been delivered, inspected, and accepted by the agency, whichever is later.

26.2. Itemized invoices shall be submitted to the using Agency after delivery of the products and include the following at a minimum:

26.2.1. State of NH purchase order (PO) number

26.2.2. State of NH contract number if applicable

26.2.3. State of NH ordering agency information

26.2.3.1. Name and contact information of ordering individual

26.2.3.2. Name of ordering state agency / department

26.2.3.3. Address of ordering state agency / department

26.2.3.4. Name and contact information of ordering state agency accounts payable office

26.2.4. Date of purchase

26.2.5. Date of delivery

26.2.6. Vendor order number

26.2.7. Vendor account representative name and contact information

26.2.8. Product description, quantity ordered, quantity delivered, unit price, total price for payment

26.3. Payments shall be made via ACH or Procurement Card (P-card = Credit Card) unless otherwise specified by the State of New Hampshire. Use the following link to enroll with the State Treasury for ACH payments:

https://www.nh.gov/treasury/state-vendors/index.htm. Eligible participants shall negotiate their own payment methods with the successful Vendor.

27. VENDOR RESPONSIBILITY:

27.1. The successful Vendor shall be solely responsible for meeting all terms and conditions specified in the bid, and any resulting contract.

27.2. All State of New Hampshire bid invitations and addenda to such bid invitations are advertised on our website at https://apps.das.nh.gov/bidscontracts/bids.aspx.

https://www.nh.gov/treasury/state-vendors/index.htm

Date___________

27.3. It is a prospective Vendor’s responsibility to access our website to determine any bid invitation under which the Vendor desires to participate. It is also the Vendor’s responsibility to access our website for any posted addenda.

27.4. The website is updated several times per day; it is the responsibility of the prospective Vendor to access the website frequently to ensure that no bidding opportunity or addendum is overlooked.

27.5. It is the prospective Vendor’s responsibility to forward a signed copy of any addendum requiring the Vendor’s signature to the Bureau of Purchase and Property with the bid response.

27.6. In preparation of a bid response, the prospective Vendor shall:

27.6.1. Provide pricing information as indicated in the “Offer” section; and

27.6.2. Provide all other information required for the bid response (if applicable); and

27.6.3. Complete the “Vendor Contact Information” section; and

27.6.4. Complete the company information on the “Transmittal Letter” page, and sign under penalty of unsworn falsification in the space provided on that page.

27.7. It is the responsibility of the Vendor to maintain any awarded contract and New Hampshire Vendor

Registration with up to date contact information.

27.8. Contract specific contact information (Sales contact, Contractor contract manager, etc.) shall be sent to the

State’s Contracting Office listed in Box 1.9 of Form P-37.

27.9. Additionally, all updates i.e., telephone numbers, contact names, email addresses, W9, tax identification numbers are required to be current through a formal electronic submission to the Bureau of Purchase and Property at: https://www.das.nh.gov/purchasing/vendorresources.aspx.

28. IF AWARDED A CONTRACT:

28.1. The successful Vendor shall complete the following sections of Appendix A (Agreement State of New

Hampshire Form #P-37):

Section 1.3 Contractor Name Section 1.4 Contractor Address Section 1.11 Contractor Signature Section 1.12 Name & Title of Contractor Signatory (if Vendor is not a sole proprietor)

28.2. Provide certificate of insurance indicating the coverage amounts required by Section 14 of the Form Number P-37.

28.3. Provide proof of sufficient workers’ compensation insurance coverage or evidence of exemption from RSA Chapter 81-A.

28.4. If the successful Vendor is a corporation, limited liability company, or other limited liability business entity, then provide a certificate of good standing issued by the NH Secretary of State or, for a newly incorporated, formed, or registered entity, a copy of the appropriate registration document certified by the NH Secretary of State.

29. SPECIFICATIONS:

29.1. Complete specifications required are detailed in the SCOPE OF SERVICES section of this bid invitation. In responding to the bid invitation, the prospective Vendor shall address all requirements for information as outlined herein.

30. SPECIFICATION COMPLIANCE:

30.1. Vendor's offer shall meet or exceed the required specifications as written. The State of New Hampshire shall be the sole determining factor of what meets or exceeds the required specifications.

30.2. Unless otherwise specified by the Bureau of Purchase and Property in this bid invitation document, all equipment and items offered by the Vendor shall be new (and of the current model year, if applicable); shall not be used, rebuilt, refurbished; shall not have been used as demonstration equipment, and shall not have been placed anywhere for evaluation purposes.

https://www.das.nh.gov/purchasing/vendorresources.aspx

Date___________

30.3. The manufacturer(s) and/or model(s) indicated in this bid are equivalent to the type and quality required. You may bid different make(s) and model(s); however, your offer shall match or exceed the one(s) indicated and you shall demonstrate to the satisfaction of the purchasing Agency that they meet or exceed the minimum standards. Items that do not meet the minimum standards shall not be accepted. Product literature and specifications may be enclosed.

31. PERFORMANCE GUARANTEES

31.1. The table below identifies specific performance guarantees that shall be the basis of performance responsibilities for any resulting contract.

31.2. Vendor shall meet the following performance metrics and objectives, and report outcomes to the State quarterly on November 1st (period of July 1 through September 30), February 1st (period of October 1 through December 31), May 1st (period of January 1 through March 31), and August 1st (period of April 1 through June 30) of each year.

31.3. Performance guarantee metrics are to be self-reported. Any penalties due to the State shall be remitted on a separate check to the corresponding agency business office, and not as an invoice credit, no later than sixty

(60) days after the close of the period in which the failure occurred.

31.4. Total Amount per Contract Year at risk:

Standard Minimum Annual Percentage of Fees at Risk

Quality of Service Failing to provide services according to the scope of work 5%

Response Time to Service Failing to arrive at the site and clear the lot by the time required per the scope of work 5%

Quality of Customer Service Failing to respond to inquiries in a timely manner and/or failing to provide the highest level of customer service

5%

Damage to Facilities or State-owned Equipment

Frequent damage to facilities or State-owned equipment and/or failing to make repairs 5%

Total Fees at Risk: 20%

32. SITE VISITATION:

32.1. Prior to bidding, it is each Vendor's responsibility to become thoroughly familiar with the sites of the intended service, to determine everything necessary to accomplish the services. Failure of the Vendor to make a site visit does not relieve the Vendor of responsibility to fully understand what is necessary to accomplish a successful and complete services. Coordinate site visits with the respective contacts in Attachment 1.

32.2. A bid will not be accepted for locations where a site visitation is mandatory if site visitation requirements have not been met.

33. SCOPE OF SERVICES:

33.1. Vendor shall supply all labor, tools, transportation, materials, equipment and permits as necessary and required to perform Snow Plowing and Removal Services as described herein and in Attachment 2 and Attachment 3.

33.2. To remove all snow, slush buildup and ice from entrance roadways, parking lots, and other areas of facilities as listed and specified herein. Salting, sanding, calcium chloride, potassium chloride or other approved product shall be included in the plowing/removal bids. Some building sidewalks/walkways are included in this bid.

Please note which sites include sidewalks/walkways.

33.3. Areas requiring snow plowing are to be properly staked prior to the start of each snow season. This is to be completed by the Contractor. If damage is found while the Vendor is staking the property, the Vendor shall be responsible for notifying the Contract Manager in writing. The State of New Hampshire will reject any claim that the area was damaged before snow plowing commenced if the claim was not made before the first storm.

33.4. Plowing and removal operations shall begin upon the accumulation of two (2) inches of snow or more, unless otherwise specified differently in the facility’s scope of work and

Date___________

33.5. Salting and sanding shall occur at any time conditions warrant. Examples are; freezing rain, black ice, sleet, spring melt off, and snow drift clean-up.

33.6. Snow is to be removed as soon as accumulation reaches two (2) inches, every time it snows, and plow continuously for the duration of the storm so as not to allow accumulations of two (2) inches of snow, or sanded/salted in the event emergency vehicles need to gain access to any part of the location, they will be able to do so. All areas requiring services shall be completed by the times indicated for that location.

33.7. The Contractor shall maintain locations with the goal of obtaining bare and dry pavement. Bare pavement should occur as soon as practical after a winter storm terminates.

33.8. In the event that plowing operations (by the Vendor, city, town, or state) creates snowbanks impairing the vision of vehicles and pedestrians entering and exiting the locations, these banks shall be removed to ensure safe entering and exiting can occur.

33.9. This shall be completed within forty-eight (48) hours after the cessation of the storm. Additionally, the Vendor is responsible to remove all snow from areas connecting roadways to parking lots or spaces left by plow trucks.

33.10. Some locations require either additional or only walkway and sidewalk snow removal. The Vendor shall always keep walkways and sidewalks safe and passable. The clearing of walkways and sidewalks shall not be done with equipment larger than the width of the walk or sidewalk. Special care must be exercised not to damage commemorative plaques, monument, and statutes. Hand shoveling shall be done within three (3) feet of the aforementioned items.

33.11. Many locations regularly receive high volumes of vehicle and foot traffic. As such, snow shall not be pushed up against any buildings. All entrances, exits, and windows must be clear of clear of snow and ice.

Additionally, all snow must be moved away from all generators, transformers, dumpsters, gate entrances and exits, fencing, dock or designated loading and unloading areas, above ground fuel storage tanks, building fuel fill ports, HVAC units, and external safety devices, such as fire hydrants. These areas and equipment are to remain clear and accessible at all times.

33.12. Locations may request roof clearing services as needed and at their discretion. Upon request by the Property Contact, Vendors will supply labor and equipment to remove excessive snow loads from the roof of the property. "Excessive snow loads" will be determined solely by the Property Contact. Vendor will be responsible for supplying all labor and equipment necessary to complete roof snow removal in an efficient manner, including equipment necessary to transport snow blowers and personnel onto the roof. The Property Contact will meet with Vendor prior to the work to see if the amount of snow to be removed and the location where snow can be stored. Vendor shall perform the work in a manner that preserves the integrity of the roofing system. Vendor shall make best efforts to perform the work within forty-eight (48) hours of notice by the Property Contact. Vendor is responsible for snow drift and wind row clean-up. Vendor may be called to return to the site to plow snow drifts during, after, or between storms. In the event that the Vendor cannot perform the aforementioned work, they shall take all reasonable steps to arrange for the work to be performed.

33.13. Vendor may use parking spots to store snow. Snow storage in parking spots shall not exceed five (5) percent of the available spots or as specified by the location. Handicap parking spots shall be kept completely free and clear.

33.14. The State does not provide or allow snow removal from one State facility to be deposited at another State facility. All removed snow shall be lawfully disposed of. Under no circumstances shall the Vendor push or plow snow onto public or private walkways and roadways.

33.15. Vendor shall clear concrete walkways and driveways with sand treated with magnesium chloride or other approved product(s) only. No salt shall be used on these surfaces. Snowplow blades used on these surfaces shall be rubber, urethane, or other approved product[s).

33.16. Vendor may stage equipment at serviced locations on a case-by-case basis. To stage equipment, Vendor must notify the property contact and receive permission in writing prior to staging equipment.

33.17. All equipment used in the performance of services shall be fitted with rubber tires. No metal chains shall be on the equipment.

Date___________

33.18. All equipment shall be free of foreign substance on all areas to be utilized in the plowing of the job site. A foreign substance is defined as any of the following: motor vehicle fluids (oil, gas, diesel, grease); plow fluids (fluids, grease); tobacco (no form of tobacco shall be in use in the vehicles while at the facility); and vehicle refuse (trash in vehicle that may escape into the plowing area). Vehicles and/or equipment that do not meet the above criterion shall be immediately taken out of service until the problem(s) are corrected. No exceptions shall be permitted.

33.19. In the event of a hazardous waste spill, any captured hazardous materials must be disposed of promptly and properly. This disposal shall take place within two (2) working days of the incident. The Vendor shall be required to provide copies of all disposal records and logs.

33.20. The Vendor shall report all accidents involving injury or major damage immediately after occurrence to law enforcement officials (if necessary), to the facility location contact, and the Contract Manager.

33.21. Damage to curbing, pavement, grates, guard rails, etc., shall be reported at the earliest opportunity, but no later than four (4) hours after occurrence, to the facility location contact. All damages will be shown to and annotated by facility location contact. Damages noted above are to be repaired by the Vendor, at the Vendor's expense, as soon as possible after occurrence. Unrepaired damages may result in delayed payments to vendor.

Final payment will not be made unless all repairs have been completed and approved by the facility location contact. All repaired damages will be reviewed, approved, and signed off by the designated person at each facility location.

33.22. Vendor shall establish and implement methods of ensuring all cardkeys and keys issued to the Vendor by the State are not lost or misplaced. Vendor shall ensure card keys and keys are not used by unauthorized persons.

No card keys and keys issued to the Vendor shall be duplicated. The Vendor shall report the loss of key cards and keys to the facility contact. In the event that keys are lost, the Vendor shall be required to rekey or replace the affected lock(s). The State, at its discretion, may replace the affected lock(s) or perform the rekeying.

When the replacement of lock(s) or rekeying is performed by the Stale, the total cost of rekeying or lock replacement shall be deducted from the monthly payment due to the Vendor.

33.23. It is the responsibility of the Vendor to prohibit the use of keys issued by the State to any person(s) other than the Subcontractors or employees of the Vendor or Vendors Subcontractor.

33.24. Vendor shall complete spring clean-up prior to requesting a sign-off for the end of season from the facility location. Final payment shall be invoiced after the clean-up has occurred and approved.

33.25. Vendor shall provide material safety data sheets with the delivery of any and all products covered by RSA 277- A, the “Worker’s Right to Know Act.”

34. ADDITIONAL REQUIREMENTS:

34.1. Unless otherwise stated in the Scope of Services, all services performed under this Contract(s) shall be performed between the hours of 8:00 A.M. and 4:00 P.M. for State business days, unless other arrangements are made in advance with the State. Any deviation in work hours shall be pre-approved by the Contracting Officer. The State requires ten-day advance knowledge of said work schedules to provide security and access to respective work areas. No premium charges shall be paid for any off-hour work.

34.2. The Vendor shall not commence work until a conference is held with each agency, at which representatives of the Vendor and the State are present. The conference shall be arranged by the requesting agency (State).

34.3. The State shall require correction of defective work or damages to any part of a building or its appurtenances when caused by the Vendor’s employees, equipment, or supplies. The Vendor shall replace in satisfactory condition all defective work and damages rendered thereby or any other damages incurred. Upon failure of the Vendor to proceed promptly with the necessary corrections, the State may withhold any amount necessary to correct all defective work or damages from payments to the Vendor.

34.4. The work staff shall consist of qualified persons completely familiar with the products and equipment they shall use. The Contracting Officer may require the Vendor to dismiss from the work such employees as deems incompetent, careless, insubordinate, or otherwise objectionable, or whose continued employment on the work is deemed to be contrary to the public interest or inconsistent with the best interest of security and the State.

34.5. The Vendor or their personnel shall not represent themselves as employees or agents of the State.

Date___________

34.6. While on State property, employees shall be subject to the control of the State, but under no circumstances shall such persons be deemed to be employees of the State.

34.7. All personnel shall observe all regulations or special restrictions in effect at the State Agency.

34.8. The Vendor’s personnel shall be allowed only in areas where services are being performed. The use of State telephones is prohibited.

34.9. If sub-contractors are to be utilized, please include information regarding the proposed sub-contractors including the name of the company, their address, contact person and three references for clients they are currently servicing. Approval by the State must be received prior to a sub-contractor starting any work.

35. OBLIGATIONS AND LIABILITY OF THE VENDOR:

35.1. The successful Vendor shall perform all work and furnish all materials, tools, equipment, and safety devices necessary to perform the requested services in the manner and within the time hereinafter specified. The Vendor shall provide said services to the satisfaction of the State and in accordance with the specifications and at the price set forth herein. All work to be performed and all equipment to be furnished pursuant to the Scope of Services included herein shall be performed and furnished in strict accordance with the specifications included herein, the terms of any contract awarded as a result of this solicitation, any associated contract drawings, and the directions of State representatives as may be given from time to time while the work is in progress.

35.2. The successful Vendor shall take full responsibility for the work to be performed pursuant to the Scope of Services included herein; for the protection of said work; and for preventing injuries to persons and damage to property and utilities on or about said work. The Vendor shall in no way be relieved of such responsibility by any authority of the State to give permission or issue orders relating to any part of the work, by any such permission given or orders issued, or by any failure of the State to give such permission or issue such orders.

The successful Vendor shall bear all losses accruing to the Vendor as a result of the amount, quality, or character of the work required, or because the nature or characteristics of the work location is different from what the Vendor estimated or expected, or due to delays or other complications caused by the weather, elements, or other natural causes.

35.3. The successful Vendor agrees that any damage or injury to any buildings, materials, equipment, or other property resulting from the Vendor’s performance of the requested services shall be repaired at the Vendor’s own expense so that such buildings, materials, equipment, or other property are satisfactorily restored to their prior condition.

36. NON-EXCLUSIVE CONTRACT:

36.1. Any resulting Contract from this RFB will be a non-exclusive Contract. The State reserves the right, at its discretion, to retain other Contractors to provide any of the Services or Deliverables identified under this procurement or make an award by item, part or portion of an item, group of items, or total Proposal.

37. DISASTER RECOVERY:

37.1. Do you provide emergency preparedness plan to aid the State during an emergency or disaster recovery with specifics as to response time, availability of supplies and goods and services offered? Yes or No (circle one)

37.2. If yes, please include hard copy and/or link to website for further information. This information is not considered part of award criteria and is considered informational only.

38. ENVIRONMENTALLY FRIENDLY PRODUCTS:

38.1. In accordance with State of New Hampshire RSA 9-C, the Bureau of Purchase and Property has an obligation to put into practice the interdependent principles of waste reduction, recycling, and recycled products purchasing. Contractors should supply environmentally preferable materials that meet performance requirements wherever practical in the fulfillment of this regulation. Environmentally preferable products and services have characteristics that include, but are not limited to, the following:

38.1.1. Energy or water efficient

38.1.2. Reusable

38.1.3. Recyclable

38.1.4. Contains postconsumer recycled materials

Date___________

38.1.5. Produces fewer polluting byproducts or safety hazards during manufacture, use, or disposal

38.1.6. Certified by an independent, third-party eco-label (e.g., Green Seal, EcoLogo, etc.)

38.2. Suppliers citing environmentally preferred product claims shall follow the Federal Trade Commission’s Green Marketing Guidelines and provide proper certification or detailed information on environmental benefits, durability, and recyclable properties as an attachment with their bid submission.

38.3. Whenever possible, Contractors shall eliminate PVC or polystyrene due to environmental and human health concerns. Contractors must notify the State if a product contains mercury and/or PFAS.

38.4. To promote fuel efficiency and reduce greenhouse gases and air pollution, Contractors are encouraged to use a SmartWay Transport/Carrier Partner for the shipment or transport of products. A list of SmartWay Transport partners can be found here: https://www.epa.gov/smartway/smartway-partner-list.

39. OFFER:

39.1. Vendor hereby offers to perform the services to the State of New Hampshire as specified at the prices quoted below, in complete accordance with the general and detailed specifications included herewith. Quotes in lieu of a completed offer sheet will not be accepted.

39.2. The quantities indicated in the offer section of this bid invitation are an estimate only for the State of New Hampshire's annual requirements. These quantities are indicated for informational purposes only and shall not be considered minimum or guaranteed quantities, nor shall they be considered maximum quantities. These quantities do not include any eligible participant usage.

39.3. OFFER SHEET WILL BE ATTACHMENT 1 (SEPARATE FROM THIS DOCUMENT).

40. VENDOR’S BALANCE OF PRODUCT LINE ITEMS:

40.1. The items in the Offer Section include the items most commonly purchased by State of New Hampshire agencies and shall be used for award purposes. During the term of contract, the State may purchase other items that relate to the product/categories represented herein from the successful Vendor’s Balance of Product Line.

All items ordered shall include all shipping/charges as specified above in “Bid Prices”.

41. VENDOR CONTACT INFORMATION:

41.1. Please provide contact information below for a person knowledgeable of and who can answer questions regarding this bid response.

Contact Person Local Telephone Number Toll Free Telephone Number

E-mail Address Company Website

Vendor Company Name Vendor Address

Vendor Number (provided by State of NH) DUNS and/or SAM.GOV Number

42. ATTACHMENTS:

42.1. The following attachments are an integral part of this bid invitation:

42.1.1. Attachment 1: Offer Sheet

42.1.2. Attachment 2: Scope of Work by Location

42.1.3. Attachment 3: Site Maps

43. THE BID OPENING IS OPEN TO THE PUBLIC ONLINE AT THE FOLLOWING:

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