Appendix_U_-_Narrative_Response.docx

This is a Narrative Response Appendix (Appendix U) for RFP 2026-RFP-0026 submitted to Sacramento County Contract & Purchasing Services Division and the Sacramento County Department of Airports (SCDA) operating Sacramento International Airport (SMF). The RFP seeks a comprehensive Identity Management System (IDMS) to replace manual, paper-based processes currently managing approximately 5,700+ Airport ID badges with 180+ Authorized Signatories. The proposed solution must automate identity and access privilege management, consolidate identity management and access control processes into a single integrated platform, and support regulatory compliance while improving operational efficiency. Contractors are required to provide narrative responses addressing five core evaluation areas: IDMS Core System Components (identity and credentialing functions, integration and infrastructure services, IT architecture and deployment options, and identity resolution and record matching); System and Data Security (secure communication, data transmission, and system and data security); Applications (authorization, compliance, training management, applicant/badge holder functions, and asset management); Data Management and Reporting (credentialing data management, reporting and auditing, data warehousing and data lakes support, and dashboards with business intelligence); and Business Analysis and Project Management (project management and implementation methodology, technology and business continuity, training and user onboarding, and personnel requirements).

The document does not contain pricing information, set-asides, incumbent contractor details, funding sources, or contract term specifications. Sacramento International Airport reserves the right to request demonstrations from a select group of shortlisted contractors, with submissions not selected being eliminated from further consideration. The contract will be awarded to one contractor experienced in deploying an Identity Management System at U.S. airports.