Appendix_H_-_Customer_References_.docx
DOCX document 60 KB Posted
- Attached to
- Identity Management System
- Solicitation number
- 2026-RFP-0026
- Issued by
- Sacramento County, San Francisco City, California
About this file
This is an Appendix H Customer References document for RFP 2026-RFP-0026 issued by Sacramento County Contract & Purchasing Services Division and Sacramento County Department of Airports (SCDA) for the implementation of an Identity Management System (IDMS) at Sacramento International Airport (SMF). Proposers are required to demonstrate recent and relevant experience in designing, developing, and implementing IDMS solutions comparable in size, complexity, and scope to the Airport's requirements. The RFP mandates submission of a minimum of three (3) general references from projects completed within the past five (5) years, with at least two (2) references from public sector organizations, preferably counties of similar size or larger than Sacramento County. Additionally, proposers must provide three (3) or more airport-specific references demonstrating prior experience implementing an IDMS at U.S. airports of comparable scale, with reference contacts possessing direct knowledge of the proposer's performance and system implementation experience.
Each airport reference submission must include specific customer information (name, address, contact person with title, phone, and email), project details (start and completion dates, modules/versions implemented, number of full-time resources assigned, and a brief scope description), submitted across three separate reference templates. The County reserves the right to investigate the proposer's background, qualifications, and performance without limitation, and may contact any or all references to request additional supporting information as necessary. Reference feedback will be incorporated into the evaluation process to assess the proposer's capacity to perform all aspects of the work and verify a demonstrated record of successfully delivering comparable solutions.
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RFP 2026-RFP-0026 Identity Management System – SMF Airport
APPENDIX H - Customer References Proposer Experience and References Proposers must demonstrate recent and relevant experience in the design, development, and implementation of Identity Management System (IDMS) solutions comparable in size, complexity, and scope to the requirements of this RFP.
General References Proposers shall submit a minimum of three (3) references for projects completed within the past five (5) years. At least two (2) of these references must be from public sector organizations, preferably Counties, that are similar in size to or larger than the County. These references must reflect experience delivering solutions substantially similar to those described in this RFP.
Airport-Specific IDMS Experience In addition, Proposers must demonstrate prior experience implementing an IDMS at U.S. airports of comparable scale by providing three (3) or more airport references. Airport references must represent work similar in scope to this RFP, and the reference contacts must have direct knowledge of the Proposer’s performance and experience with the implemented system.
Reference Verification Submission of any reference authorizes the County, at its sole discretion, to investigate the Proposer’s background, qualifications, and current and past performance without limitation. The County reserves the right to contact any or all references and to request additional supporting information as necessary. Reference feedback will be used as part of the evaluation process to assess the Proposer’s capacity to perform all aspects of the work described in this RFP and to verify a demonstrated record of successfully delivering comparable solutions.
Each airport reference must include, at a minimum, the following information:
Reference #1
Customer Name
Customer Address
Customer Contact Person/Title
Customer Contact Phone
Customer Contact Email
Project Information
Project Start Date
Project Completion Date
Modules/Versions Implemented
Number of full-time resources assigned
Brief description of the scope of the project
<Response>
Reference #2
Customer Name
Customer Address
Customer Contact Person/Title
Customer Contact Phone
Customer Contact Email
Project Information
Project Start Date
Project Completion Date
Modules/Versions Implemented
Number of full-time resources assigned
Brief description of the scope of the project
<Response>
Reference #3
Customer Name
Customer Address
Customer Contact Person/Title
Customer Contact Phone
Customer Contact Email
Project Information
Project Start Date
Project Completion Date
Modules/Versions Implemented
Number of full-time resources assigned
Brief description of the scope of the project
<Response>
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