81DMV-S3937 - Attachment_B C_Vendor_Response_Workbook.xlsx
XLSX spreadsheet 75 KB Posted
- Attached to
- Independent Verification and Validation (IV&V) Services for DMV Transformation Effort (DTE)
- Solicitation number
- 81DMV-S3937
- Issued by
- Nevada
About this file
This is a vendor response workbook for an Independent Verification and Validation (IV&V) assessment contract issued by the Nevada Department of Motor Vehicles (DMV) for its Digital Transformation Effort (DTE). The workbook serves as the standardized format for vendors to respond to 65 requirements organized across nine assessment domains: Governance & IV&V Framework, Business Process & User Alignment, Architecture & Design, Integration & Data Management, Mainframe & Legacy Modernization, Security/Privacy & Compliance, SDLC & Configuration Management, Testing & Quality Assurance, and Operations & Operational Readiness. Vendors must complete all applicable worksheets, respond to every requirement using a compliance matrix, and provide corresponding references to their technical proposals. The engagement represents a one-time, full IV&V assessment of the DMV's digital transformation initiative involving multiple platforms and vendors including Salesforce, AWS, MuleSoft, Box GovCloud, ABBYY/IDP, Image Access, and mainframe lift-and-shift components, with implementation partners including Slalom, NTT Data, and Mission Critical Partners.
The workbook requires vendors to document their independence from implementation vendors, disclose any conflicts of interest, describe their assessment methodology for each requirement, identify assumptions and exceptions, and demonstrate capability through key personnel resumes and supporting evidence. Seven primary deliverables are required: Assessment Management Plan, Initial Assessment Report, Status Briefings, Executive Briefing, Domain Assessment Reports, Readiness Assessment Reports, and Final IV&V Assessment Report. Vendors must identify their proposed engagement manager, subcontractors, and key personnel with relevant IV&V experience and certifications. The assessment must address critical areas including governance independence, technical debt identification, security and compliance validation, requirements traceability, testing coverage, operational readiness, and vendor performance monitoring across the complex multi-platform transformation environment.
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Other files
| File | Type | Posted |
|---|---|---|
| 81DMV-S3937 - SOW - IV-V.docx | DOCX document | |
| RFP 81DMV-S3937 LIST OF EVALUATORS AND CRITERIA.doc | DOC document | |
| 81DMV-S3937 - Cost Schedule.xls | XLS spreadsheet | |
| Standard Form Contract - DMV Language~1.docx | DOCX document | |
| 81DMV-S3937 - Insurance Schedule - RFP.docx | DOCX document | |
| 81DMV-S3937-Reference-Questionnaire.docx | DOCX document | |
| 81DMV-S3937-Request-for-Proposals.docx | DOCX document | |
| 81DMV-S3937-Vendor-Information-Response.pdf | ||
| Certification-regarding-lobbying~2.pdf | ||
| Quote Instructions.pdf | ||
| Terms-and-conditions-for-services~2.pdf |
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Text version
ATTACHMENT B - Requirements
| Nevada Department of Motor Vehicles |
| Digital Transformation Effort (DTE) | Independent Verification & Validation (IV&V) |
| Attachment B – Requirements Response Matrix |
| Instructions |
| Complete the Requirements Response Matrix by responding to every requirement in the Nevada DMV IV&V Requirements Baseline. Each requirement represents a mandatory element of the proposed one-time, full Independent Verification & Validation (IV&V) assessment of the Nevada DMV Digital Transformation Effort (DTE). |
| Column | Vendor Instructions |
| Compliance | From the drop-down menu, select Yes, Partial, No, or N/A to indicate your organization's ability to satisfy the requirement. |
| Assessment Methodology | Describe how your organization will independently verify and validate the applicable area of the DTE, including the proposed assessment approach, activities, and evaluation techniques. |
| Proposal Section/Page | Identify the proposal section and page number(s) where supporting information can be found (e.g., Section 3.2, Pages 18–21). |
| Supporting Evidence | Identify proposal artifacts, sample deliverables, methodologies, resumes, certifications, or other documentation supporting your response. |
| Assumptions / Exceptions | Identify any assumptions or exceptions applicable to the requirement. If none, enter 'None'. |
| Vendor Comments | Provide any additional information that will assist the evaluation committee in understanding your proposed approach. |
| General Requirements |
| • Respond to every requirement in the worksheet. |
| • Do not modify, renumber, delete, or reorder DMV-provided requirements. |
| • Proposal references shall correspond to the final submitted Technical Proposal. |
| • Identify all assumptions or exceptions. If none, enter 'None'. |
| • Failure to respond to a requirement may adversely affect proposal evaluation. |
| Nevada Department of Motor Vehicles |
| Digital Transformation Effort (DTE) | Independent Verification & Validation (IV&V) |
| Requirements Response Matrix |
| Requirement ID | Requirement Statement | Detailed Requirement Description | Assessment Domain | Priority | Compliance | Assessment Methodology | Proposal Section/Page | Supporting Evidence | Assumptions / Exceptions | Vendor Comments |
| Assessment Domain 1: Governance & IV&V Framework | ||||||||||
| Purpose: Governance, oversight, independence, IV&V framework, risk reporting, executive reporting, and assessment controls. | ||||||||||
| REQ-01 | Vendor must certify independence and no downstream implementation services. | Vendor shall certify independence from all implementation vendors and confirm that no downstream implementation or remediation services will be provided for DMV platforms including Salesforce, AWS, MuleSoft, ABBYY/IDP, Image Access, Mission Critical Partners, or Slalom. | Governance & IV&V Framework | High | Yes | |||||
| REQ-02 | Vendor must disclose conflicts of interest with system vendors or integrators. | Vendor shall disclose any existing or prior relationships with Salesforce, AWS, MuleSoft, Box, ABBYY/IDP, Image Access, Slalom, Mission Critical Partners, NTT, or other system integrators supporting the DMV Transformation Effort. | Governance & IV&V Framework | High | ||||||
| REQ-25 | Evaluate documentation completeness and sustainability to prevent vendor lock-in. | Assess technical and operational documentation to ensure DMV can sustain and operate the environment independently of implementation vendors. | Governance & IV&V Framework | High | ||||||
| REQ-28 | Provide executive-level risk dashboard deliverable suitable for leadership briefings. | Vendor shall produce an executive dashboard summarizing risk posture, severity, and remediation priorities across all technical domains. | Governance & IV&V Framework | High | ||||||
| REQ-29 | Provide structured risk severity classification and remediation prioritization model. | Vendor shall implement a standardized risk classification and prioritization methodology to support DMV decision-making. | Governance & IV&V Framework | High | ||||||
| REQ-30 | Clearly define assessment boundaries between technical IV&V and non-technical program functions. | Vendor shall document and adhere to defined scope boundaries, ensuring the engagement remains focused on technical IV&V activities. | Governance & IV&V Framework | High | ||||||
| REQ-31 | Define expected DMV staff time commitment during assessment period. | Vendor shall provide a resource engagement plan detailing required DMV stakeholder participation and estimated time commitments. | Governance & IV&V Framework | Medium | ||||||
| REQ-32 | Ensure all findings are evidence-based and reference reviewed artifacts. | All IV&V findings shall be supported by verifiable evidence including documentation, configuration reviews, and stakeholder interviews. | Governance & IV&V Framework | High | ||||||
| REQ-33 | Disclose artifact sampling methodology used during review. | Vendor shall document the sampling approach used for artifact and configuration reviews to ensure transparency and defensibility of findings. | Governance & IV&V Framework | Medium | ||||||
| REQ-34 | Benchmark technical maturity against comparable DMV modernization programs. | Vendor shall compare the DMV Transformation Effort’s technical maturity against similar state DMV modernization initiatives to provide contextual insights. | Governance & IV&V Framework | Medium | ||||||
| REQ-37 | Assess the IV&V Management Plan to ensure it defines scope, independence model, assessment methodology, artifact inventory, review cadence, deliverables, and escalation procedures. | Assess the IV&V Management Plan to ensure it defines scope, independence model, assessment methodology, artifact inventory, review cadence, deliverables, and escalation procedures, and is aligned to the DMV Transformation environment and implementation landscape. | Governance & IV&V Framework | high | ||||||
| REQ-38 | Assess the IV&V methodology across the full system lifecycle to ensure verification and validation activities are consistently executed. | Assess the applied IV&V methodology through review of documented processes and execution evidence to confirm verification and validation activities are consistently performed across all lifecycle phases, including requirements, design, development, testing, deployment, and operations for Salesforce, MuleSoft, AWS, mainframe, and integrated platforms. | Governance & IV&V Framework | High | ||||||
| REQ-46 | Independently verify that all vendor and partner deliverables meet contractual, technical, and acceptance criteria. | Assess vendor and partner deliverables to verify alignment with contractual requirements, technical specifications, and acceptance criteria across all implementation and supporting vendors, including but not limited to Slalom, NTT, and any additional system integrators or service providers supporting the DMV Transformation environment. | Governance & IV&V Framework | High | ||||||
| REQ-47 | Assess vendor compliance with contractual obligations, including deliverable timelines, SLAs, and staffing commitments. | Assess vendor performance against contractual obligations, including deliverable timelines, SLAs, and staffing commitments, and identify any areas of non-compliance impacting delivery outcomes. | Governance & IV&V Framework | High | ||||||
| REQ-48 | Establish and maintain an IV&V risk register that tracks risks, severity, ownership, mitigation actions, and alignment to executive reporting. | Assess the structure and use of the IV&V risk register to ensure risks are categorized, severity-scored, tracked, assigned ownership, and aligned to mitigation strategies and executive reporting. | Governance & IV&V Framework | High | ||||||
| REQ-57 | Assess compliance with all applicable federal, state, and departmental regulations and policies governing DMV systems. | Evaluate system design, configuration, data handling, access controls, and operational processes against applicable regulations (including CJIS, state privacy laws, ADA/WCAG, and records retention requirements) through artifact review, control validation, and audit evidence verification. | Governance & IV&V Framework | High | ||||||
| REQ-58 | Assess AI governance, explainability, bias management, and human oversight controls for AI-enabled DMV system components. | The IV&V contractor shall evaluate the prime contractor's AI/ML governance framework, including model documentation, bias testing, explainability, and human oversight mechanisms for any AI-enabled DMV system components. | Governance & IV&V Framework | High |
| Assessment Domain 2: Business Process & User Alignment | ||||
| Purpose: Business process alignment, stakeholder engagement, user readiness, operational value, and business outcome validation. | ||||
| REQ-52 | Validate that system functionality aligns with DMV business objectives and operational workflows. | Assess validation outcomes to ensure delivered system functionality aligns with DMV mission objectives, business workflows and operational use cases, including identification of gaps between expected and actual system behavior. | Business Process & User Alignment | High |
| REQ-61 | Assess digital experience strategy and citizen service delivery effectiveness across supported channels. | The IV&V contractor shall evaluate the digital experience strategy for citizen-facing services, including omnichannel consistency, mobile responsiveness, personalization capabilities, and alignment with Gartner's Digital Experience Platform (DXP) framework and the Nevada Digital Government Strategy. | Business Process & User Alignment | Medium |
| REQ-65 | Assess organizational change management, workforce readiness, training effectiveness, and adoption planning. | The IV&V contractor shall evaluate the organizational change management (OCM) strategy, training program quality, workforce readiness assessment methodology, communications plan effectiveness, and adoption measurement framework to ensure successful DMV staff and citizen adoption of the new system. | Business Process & User Alignment | High |
| Assessment Domain 3: Architecture & Design | ||||
| Purpose: Architecture, design decisions, scalability, maintainability, supportability, and related architecture risks. | ||||
| REQ-03 | Evaluate overall system architecture for scalability and maintainability. | Assess the current implemented architecture across Salesforce, AWS, MuleSoft, Box GovCloud, ABBYY/IDP, Image Access, and legacy/mainframe integrations to ensure scalability, resiliency, and maintainability. | Architecture & Design | High |
| REQ-04 | Assess AWS cloud architecture configuration and governance. | Evaluate AWS environment design including network architecture, IAM, security groups, monitoring, resilience, disaster recovery, and governance controls supporting DMV applications. | Architecture & Design | High |
| REQ-05 | Evaluate Salesforce configuration governance and design standards. | Assess Salesforce Licensing & Permitting configuration, data model, security model, release governance, and adherence to platform best practices. | Architecture & Design | High |
| REQ-42 | Conduct structured design reviews to validate architecture, integration patterns, data models, security models, and error handling across all platforms. | Assess system design artifacts and conduct structured design reviews through artifact analysis and interface validation to confirm architecture, data models, security models, integration patterns, interface specifications, and error handling strategies across Salesforce, MuleSoft, AWS, records management, and refactored mainframe components. | Architecture & Design | High |
| REQ-59 | Assess cloud-native architecture strategy, platform engineering practices, and infrastructure design sustainability. | The IV&V contractor shall assess the cloud-native architecture strategy, including containerization, orchestration, cloud service provider selection, multi-cloud or hybrid cloud design, and alignment with Gartner's Platform Engineering recommendations and NV EITS cloud policy. | Architecture & Design | High |
| Assessment Domain 4: Integration & Data Management | ||||
| Purpose: Integration approach, interfaces, data migration, data quality, interoperability, and integration readiness. | ||||
| REQ-06 | Review integration architecture and API governance, including Mainframe Lift & Refactor dependencies. | Evaluate MuleSoft integration architecture, API lifecycle management, error handling, security, and data exchange between Salesforce, AWS, Box, ABBYY/IDP, Image Access, legacy/mainframe systems, and Mainframe Lift & Refactor components, including interface stability and sequencing dependencies. | Integration & Data Management | High |
| REQ-07 | Validate data migration and conversion strategy. | Assess executed and planned data migration activities from legacy and mainframe systems to Salesforce, Box, and Mainframe Lift & Refactor target environments, including mapping, cleansing, reconciliation, validation controls, and downstream data dependency impacts. | Integration & Data Management | High |
| REQ-08 | Assess data quality controls and reconciliation procedures. | Evaluate data quality frameworks, validation rules, reconciliation reports, and error management processes to ensure data integrity across all platforms. | Integration & Data Management | High |
| REQ-09 | Evaluate reporting and operational data readiness. | Assess the readiness of operational and analytical reporting capabilities within Salesforce, AWS data services, and integrated platforms to support DMV decision-making. | Integration & Data Management | Medium |
| REQ-24 | Identify and assess cross-vendor integration and dependency risks. | Evaluate dependencies and risks associated with multiple vendors and platforms including Salesforce, AWS, MuleSoft, Box, ABBYY/IDP, Image Access, legacy systems, and Mainframe Lift & Refactor, with emphasis on cross-platform sequencing, technical coupling, and downstream interface impacts. | Integration & Data Management | High |
| REQ-62 | Assess data analytics, business intelligence, and operational reporting capabilities supporting DMV decision-making. | The IV&V contractor shall assess the data analytics and business intelligence capabilities built into the new system, including real-time operational dashboards, predictive analytics for fraud detection, and self-service reporting tools available to DMV management. | Integration & Data Management | High |
| REQ-63 | Assess API management, integration platform governance, and API lifecycle management controls. | The IV&V contractor shall evaluate the API-first design strategy, API lifecycle management, developer portal quality, API security controls, and integration platform capabilities using Gartner's Integration Platform as a Service (iPaaS) evaluation criteria. | Integration & Data Management | High |
| Assessment Domain 5: Mainframe & Legacy Modernization | ||||
| Purpose: Legacy modernization strategy, sequencing, dependencies, transition readiness, and legacy risk. | ||||
| REQ-35 | Evaluate Mainframe Lift & Refactor architecture, data transition approach, and integration dependencies. | Assess the AWS-based Mainframe Lift & Refactor environment, including refactored or transitioned mainframe components, batch and interface processing, data synchronization with Salesforce and downstream platforms, integration through MuleSoft where applicable, environment design, and alignment with modernization sequencing and release dependencies. | Mainframe & Legacy Modernization | High |
| REQ-36 | Validate cross-system data dependencies and synchronization across mainframe and modernized platforms. | Assess data flow consistency, dependency mapping, synchronization timing, reconciliation controls, and downstream impacts across Mainframe Lift & Refactor, Salesforce, MuleSoft, AWS, Box GovCloud, IDP, and Image Access to confirm that concurrent transformation efforts remain aligned and technically sound. | Mainframe & Legacy Modernization | High |
| REQ-55 | Validate batch processing, scheduling, error handling, and reconciliation across mainframe, Salesforce, MuleSoft, and AWS systems to ensure consistent and reliable data exchange. | Assess batch processing, scheduling, error handling, and reconciliation processes through log analysis, job scheduling validation, and data reconciliation checks to ensure consistent, reliable, and deterministic data exchange across mainframe, Salesforce, MuleSoft, and AWS systems. | Mainframe & Legacy Modernization | High |
| Assessment Domain 6: Security, Privacy & Compliance | ||||
| Purpose: Security governance, privacy, compliance, security validation, and risk management. | ||||
| REQ-18 | Review security architecture design. | Assess implemented security architecture across Salesforce, AWS, MuleSoft, Box, ABBYY/IDP, and Image Access, including identity management, encryption, and monitoring. | Security, Privacy & Compliance | High |
| REQ-19 | Verify security implementation traceability. | Confirm that documented security requirements are implemented and traceable within system configurations and deployment artifacts. | Security, Privacy & Compliance | High |
| REQ-22 | Assess CJIS, state security, and regulatory data protection alignment. | Evaluate architectural alignment with CJIS and state data protection requirements across all platforms handling sensitive DMV information. | Security, Privacy & Compliance | High |
| REQ-23 | Evaluate records retention, document storage, and audit logging controls. | Assess Box GovCloud and Salesforce capabilities for records retention, legal holds, audit logging, and compliance with Nevada public records requirements. | Security, Privacy & Compliance | High |
| REQ-49 | Assess system failure modes and criticality risks, including impacts to public safety, data integrity, and law enforcement operations. | Assess system failure modes and criticality risks, including impacts to DMV operations, public safety, credentialing accuracy, and data integrity, and verify that appropriate mitigation and validation controls are implemented. | Security, Privacy & Compliance | High |
| REQ-64 | Assess technology vendor risk management and software supply chain security controls. | The IV&V contractor shall assess the prime contractor's technology vendor risk management practices, including third-party software supply chain security controls, software bill of materials (SBOM) documentation, vendor financial stability, and exit strategy documentation. | Security, Privacy & Compliance | High |
| Assessment Domain 7: SDLC & Configuration Management | ||||
| Purpose: SDLC practices, configuration management, change control, development controls, and technical deliverables. | ||||
| REQ-10 | Assess adherence to SDLC methodology. | Evaluate adherence to defined SDLC processes across Salesforce, MuleSoft, AWS, and document management solutions, including development, testing, deployment, and governance controls. | SDLC & Configuration Management | High |
| REQ-11 | Validate configuration management controls. | Assess configuration management practices such as version control, environment promotion, infrastructure-as-code for AWS, and Salesforce DevOps processes. | SDLC & Configuration Management | High |
| REQ-12 | Evaluate change control impact assessment process. | Review change management procedures and assess the evaluation of technical impacts for releases affecting Salesforce, AWS, MuleSoft, and integrated platforms. | SDLC & Configuration Management | Medium |
| REQ-13 | Identify and quantify technical debt. | Identify areas of technical debt within Salesforce configurations, MuleSoft integrations, AWS infrastructure, and legacy system dependencies, and assess associated risks. | SDLC & Configuration Management | Medium |
| REQ-39 | Assess end-to-end requirements traceability across business requirements, system design, configuration, testing, defects, and releases. | Assess the completeness and accuracy of the Requirements Traceability Matrix (RTM) through artifact review and sampling to confirm traceability from business requirements through system design, configuration, testing, defect management, and release artifacts across Salesforce, MuleSoft, AWS, Box, IDP, Image Access, and mainframe integrations. | SDLC & Configuration Management | High |
| REQ-40 | Define and enforce IV&V acceptance criteria and stage gates for major lifecycle milestones, including revalidation and approval processes. | Assess the definition and application of acceptance criteria and IV&V stage gates through artifact review and lifecycle milestone validation to ensure objective entry/exit criteria, non-conformance handling, re-verification procedures, and formal approval processes are implemented across major lifecycle milestones. | SDLC & Configuration Management | High |
| REQ-41 | Assess requirements quality for completeness, clarity, consistency, testability, and alignment to business needs. | Evaluate requirements documentation through sampling and artifact review to identify gaps, ambiguities, conflicts, and non-testable conditions across functional and non-functional requirements, and confirm alignment to DMV business needs. | SDLC & Configuration Management | High |
| REQ-44 | Perform code and configuration reviews, including static analysis, to validate security, quality, and adherence to development standards. | Assess code, configuration, and infrastructure artifacts through secure code review, static analysis, and configuration inspection to validate adherence to security standards, coding best practices, and quality requirements across MuleSoft APIs, Salesforce configurations, AWS infrastructure-as-code, IDP processing, and mainframe components. | SDLC & Configuration Management | High |
| REQ-45 | Audit configuration and release management processes to ensure deployed solutions align with approved changes across Salesforce, MuleSoft, AWS, Box, IDP, mainframe, and implementation vendors including Slalom and NTT. | Assess configuration and release management processes through artifact review, environment comparison, and release validation to verify that deployed solutions align with approved changes and to detect configuration drift across Salesforce, MuleSoft, AWS, Box, IDP, mainframe systems, and implementation vendors including Slalom and NTT. | SDLC & Configuration Management | High |
| REQ-60 | Assess DevSecOps implementation and secure continuous delivery controls across the software delivery lifecycle. | The IV&V contractor shall evaluate the DevSecOps implementation, including CI/CD pipeline security integration, automated testing gates, security scanning within the software delivery process, and DORA metrics tracking. | SDLC & Configuration Management | High |
| Assessment Domain 8: Testing & Quality Assurance | ||||
| Purpose: Testing strategy, requirements traceability, test execution, defect management, QA practices, and release readiness. | ||||
| REQ-14 | Validate unit testing coverage and traceability. | Assess the completeness and traceability of unit testing across Salesforce components, MuleSoft APIs, AWS services, and document processing solutions. | Testing & Quality Assurance | High |
| REQ-15 | Assess integration testing completeness. | Evaluate integration testing artifacts and results validating data exchange and functional interoperability among Salesforce, AWS, MuleSoft, Box, ABBYY/IDP, and Image Access. | Testing & Quality Assurance | High |
| REQ-16 | Evaluate system and acceptance testing controls. | Review system and user acceptance testing processes, entry/exit criteria, defect management, and business validation of DMV functionality. | Testing & Quality Assurance | High |
| REQ-17 | Assess QA governance and formal sign-off controls. | Evaluate quality assurance governance structures, roles, responsibilities, and formal approval mechanisms for production releases. | Testing & Quality Assurance | Medium |
| REQ-43 | Validate usability and accessibility compliance, including ADA and WCAG standards, across public-facing and internal system components. | Assess usability and accessibility compliance through evaluation of user interface components, user workflows, and accessibility controls to confirm alignment with ADA and WCAG standards across public-facing and internal DMV system components. | Testing & Quality Assurance | Medium |
| REQ-50 | Assess system performance, scalability, and capacity under peak DMV operational conditions. | Assess system performance, scalability, and capacity under peak DMV operational conditions, including transaction volumes such as renewals and licensing, and validate system behavior across Salesforce, MuleSoft, AWS, and integrated components through review of load testing results, capacity models, and runtime metrics. | Testing & Quality Assurance | High |
| REQ-51 | Evaluate the adequacy and completeness of test coverage, including functional, negative, edge case, security, and performance scenarios. | Assess the adequacy and completeness of test coverage to ensure functional, negative, edge case, security, and performance scenarios are validated and traceable to requirements across all platforms, including traceability validation to the RTM and defect coverage analysis. | Testing & Quality Assurance | High |
| Assessment Domain 9: Operations & Operational Readiness | ||||
| Purpose: Operational readiness, deployment planning, support model, transition readiness, and post-deployment support readiness. | ||||
| REQ-20 | Assess operational readiness for production deployment, including concurrent release coordination. | Evaluate operational support models, monitoring, incident management, backup and recovery procedures, service readiness, and coordinated release execution across Salesforce, AWS, MuleSoft, integrated platforms, and Mainframe Lift & Refactor environments. | Operations & Operational Readiness | High |
| REQ-21 | Validate rollback and back-out planning. | Assess the adequacy of rollback and back-out procedures for releases impacting Salesforce, AWS, MuleSoft, and integrated systems. | Operations & Operational Readiness | High |
| REQ-26 | Assess system failover, redundancy, and business continuity capabilities. | Evaluate high availability, disaster recovery, and business continuity capabilities within AWS and integrated DMV platforms. | Operations & Operational Readiness | High |
| REQ-27 | Evaluate rollout sequencing relative to operational peak cycles. | Assess deployment scheduling strategies to ensure minimal disruption to DMV services during peak operational periods such as registration renewals. | Operations & Operational Readiness | Medium |
| REQ-53 | Verify the completeness and effectiveness of training materials, knowledge transfer, and operational readiness for DMV personnel. | Assess the completeness and effectiveness of training materials, knowledge transfer activities, and operational readiness artifacts to ensure DMV personnel can support and sustain the implemented systems. | Operations & Operational Readiness | Medium |
| REQ-54 | Validate operational processes including incident, problem, and change management to ensure readiness for production support. | Assess operational processes including incident management, problem management, and change management to ensure readiness for production support, including validation of post-release stabilization and handoff activities. | Operations & Operational Readiness | High |
| REQ-56 | Assess cutover simulation and rollback exercises to validate readiness for production deployment across integrated systems. | Assess cutover simulation and rollback exercises through scenario execution review and outcome validation to confirm data synchronization, dependency management, sequencing, and timing coordination across mainframe, Salesforce, MuleSoft, AWS, and integrated platforms, ensuring successful production transition and recovery capability. | Operations & Operational Readiness | High |
Attach C-Vendor Cover
STATE OF NEVADA
| Department of Motor Vehicles |
| Attachment C |
| Vendor Response Workbook |
| Independent Verification & Validation (IV&V) |
| Digital Transformation Effort (DTE) |
| Purpose |
| This workbook shall be completed and submitted as part of the Technical Proposal. It provides the standardized format for responding to the requirements associated with the one-time, full Independent Verification and Validation (IV&V) assessment of the Nevada Department of Motor Vehicles (DMV) Digital Transformation Effort (DTE). |
Complete all applicable worksheets and provide the requested proposal references, assessment methodologies, supporting proposal evidence, assumptions or exceptions, and other information necessary to support evaluation of your proposal.
| Submission Requirements |
| • Complete every applicable worksheet. |
• Respond to all requirements in the Requirements Response Matrix. (Attachment B - Requirements Matrix Tab)
• Reference the corresponding section and page number(s) of the Technical Proposal.
• Do not modify or renumber DMV-provided requirements.
• Submit this completed workbook with the Technical Proposal.
Attach C-IV&V Assessmnt Oview
| Nevada Department of Motor Vehicles |
| Digital Transformation Effort (DTE) | Independent Verification & Validation (IV&V) |
| Attachment C - IV&V Assessment Overview |
| Item | Value | Assessment Domain | Scope of Work Section |
| Assessment Type | One-Time Full IV&V Evaluation | Governance & IV&V Framework | Section 4.1 |
| Program | Nevada DMV Digital Transformation Effort (DTE) | Business Process & User Alignment | Section 4.2 |
| Assessment Domains | 9 | Architecture & Design | Section 4.3 |
| Requirements | 65 | Integration & Data Management | Section 4.4 |
| Required Deliverables | 7 | Mainframe & Legacy Modernization | Section 4.5 |
| Proposal Evaluation Factors | 4 | Security, Privacy & Compliance | Section 4.6 |
| Presentation Evaluation Factors | 4 | SDLC & Configuration Management | Section 4.7 |
| Testing & Quality Assurance | Section 4.8 | ||
| Operations & Operational Readiness | Section 4.9 |
Attach C-Workbook Overview
| Nevada Department of Motor Vehicles |
| Digital Transformation Effort (DTE) | Independent Verification & Validation (IV&V) |
| Attachment C – Workbook Overview |
| Purpose |
| This workbook shall be completed and submitted as part of the Technical Proposal. It provides the standardized format for responding to the Nevada DMV IV&V Requirements Baseline and documenting the proposer's approach to performing the one-time, full Independent Verification and Validation (IV&V) assessment of the Digital Transformation Effort (DTE). |
| Worksheet | Purpose |
| Vendor Information | Identifies the Prime Contractor, key contacts, and proposed subcontractors. |
| Proposal Crosswalk | Identifies where required proposal components are addressed within the Technical Proposal. |
| Requirements Response Matrix | Documents the vendor's response to each requirement in the Nevada DMV IV&V Requirements Baseline. |
| Deliverables Crosswalk | Identifies where each required IV&V deliverable is addressed within the Technical Proposal. |
| Key Personnel | Identifies the proposed key personnel responsible for performing the IV&V assessment. |
| Assumptions & Exceptions | Identifies assumptions or exceptions applicable to the proposed IV&V assessment approach. |
| Acronyms & Definitions | Provides definitions for acronyms and terminology used throughout this workbook. |
| General Requirements |
| • Complete all applicable worksheets in this workbook. |
| • Respond to every requirement in the Requirements Response Matrix. |
| • Do not modify, renumber, delete, or reorder DMV-provided requirements. |
| • Reference the applicable Technical Proposal section and page number(s) where requested. |
| • Submit this completed workbook with the Technical Proposal. |
Attach C-Vendor Information
| Nevada Department of Motor Vehicles |
| Digital Transformation Effort (DTE) | Independent Verification & Validation (IV&V) |
| Attachment C – Vendor Information |
| Instructions |
| Complete all applicable fields below. Identify the Prime Contractor, Primary Proposal Contact, Authorized Representative, Proposed Engagement Manager, and any proposed subcontractors. List each subcontractor's proposed IV&V responsibilities. Enter 'None' if no subcontractors are proposed. If a field does not apply, enter 'N/A'. |
| Field | Vendor Response | Company | Prime/Subcontractor | Primary Role | Proposed IV&V Responsibilities |
| Legal Business Name | |||||
| DBA (if applicable) | |||||
| Address | |||||
| Website | |||||
| UEI / DUNS (if applicable) | |||||
| Primary Proposal Contact Name | |||||
| Primary Proposal Contact Title | |||||
| Primary Proposal Contact Email | |||||
| Primary Proposal Contact Phone | |||||
| Authorized Representative Name | |||||
| Authorized Representative Title | |||||
| Authorized Representative Email | |||||
| Authorized Representative Phone | |||||
| Proposed Engagement Manager Name | |||||
| Proposed Engagement Manager Email |
Attach C-Proposal Crosswalk
| Nevada Department of Motor Vehicles |
| Digital Transformation Effort (DTE) | Independent Verification & Validation (IV&V) |
| Attachment C – Proposal Crosswalk |
| Instructions |
| Complete this worksheet by identifying where each required component of your Technical Proposal is addressed. The references provided should enable evaluators to quickly locate information describing your organization's approach to performing the one-time, full Independent Verification and Validation (IV&V) assessment of the Nevada DMV Digital Transformation Effort (DTE). If a proposal component is addressed in multiple locations, list the primary section and all applicable page numbers. Appendix Material is optional. |
| Proposal Component | Proposal Section | Page Number(s) |
| Executive Summary | ||
| Understanding of the Nevada DMV Digital Transformation Effort (DTE) | ||
| Approach to Performing the One-Time Full IV&V Assessment | ||
| Proposed IV&V Assessment Methodology | ||
| IV&V Deliverables and Reporting Approach | ||
| Organizational Experience Performing Comparable IV&V Assessments | ||
| Key Personnel | ||
| Assumptions & Exceptions | ||
| Appendix Material (Optional) |
Attach C-Deliverables Crosswalk
| Nevada Department of Motor Vehicles |
| Digital Transformation Effort (DTE) | Independent Verification & Validation (IV&V) |
| Attachment C – Deliverables Crosswalk |
| Instructions |
| Complete this worksheet by identifying where each required IV&V deliverable is addressed within your Technical Proposal. For each deliverable, identify the Proposed Lead Role, the Proposal Section/Page where the deliverable approach is described, and the Proposal Evidence demonstrating your organization's capability to produce the deliverable. If multiple proposal sections apply, identify all applicable references. If no additional proposal evidence is provided, enter 'None'. |
| Deliverable | Scope of Work Section | Proposed Lead Role | Proposal Section/Page | Supporting Proposal Evidence |
| Assessment Management Plan | Section 5.1 | |||
| Initial Assessment Report | Section 5.2 | |||
| Status Briefings | Section 5.3 | |||
| Executive Briefing | Section 5.4 | |||
| Domain Assessment Reports | Section 5.5 | |||
| Readiness Assessment Reports | Section 5.6 | |||
| Final IV&V Assessment Report | Section 5.7 |
| General Requirements |
| • Respond to every deliverable listed in this worksheet. |
| • Deliverables shall align with the Nevada DMV IV&V Scope of Work. |
| • Proposal references shall correspond to the final submitted Technical Proposal. |
| • Proposal Evidence should demonstrate your organization's capability to produce comparable IV&V deliverables. |
Attach C-Key Personnel
| Nevada Department of Motor Vehicles |
| Digital Transformation Effort (DTE) | Independent Verification & Validation (IV&V) |
| Attachment C – Key Personnel |
| Instructions |
| Identify the key personnel proposed to perform the Nevada DMV one-time, full Independent Verification and Validation (IV&V) assessment. For each individual, identify the Proposed IV&V Assessment Role, individual's name, employer, relevant IV&V experience (years), applicable certifications, and the proposal section or appendix where the résumé can be found. If subcontractor personnel are proposed, identify the subcontractor as the employer. |
Proposed IV&V Assessment Role Individual Employer Relevant IV&V Experience (Years) Professional Certifications Résumé Reference
| General Requirements |
| • Identify only personnel with significant leadership or subject matter expert responsibilities. |
| • Personnel should possess experience relevant to the proposed IV&V assessment responsibilities. |
| • Résumé references shall correspond to the final submitted Technical Proposal. |
| • Additional personnel may be identified within the Technical Proposal, if necessary. |
Attach C-Assumptions & Excep
| Nevada Department of Motor Vehicles |
| Digital Transformation Effort (DTE) | Independent Verification & Validation (IV&V) |
| Attachment C – Assumptions & Exceptions |
| Instructions |
| Complete this worksheet only if assumptions or exceptions apply to your proposed approach for performing the Nevada DMV one-time, full Independent Verification and Validation (IV&V) assessment. For each entry, select the Type, describe the assumption or exception, explain its Potential Impact on the proposed assessment, schedule, deliverables, cost, or other applicable aspect of the engagement, and identify the Proposal Section/Page where it is discussed. If no assumptions or exceptions apply, enter 'None'. |
| Type | Description | Potential Impact | Proposal Section/Page |
| Assumption | DMV Subject matter experts and requested project documentation wil be availabile durin gthe planned assessment period. | Delays in stakeholder availability or access to documentation could affect the assessment schedule or timing of deliverables. | Section 3.2, Pages 18-20 |
(example only) Assumption The IV&V assessment will be performed within the scope defined in the Requeset for Proposal and approved Scope of Work Requests for services outside the approved scope may require contract modification or adjustment to the assessement approach Section 2.1, Pages 10-12 (example only) Exception None. N/A N/A
| General Requirements |
| • Identify all assumptions and exceptions that could affect the proposed IV&V assessment. |
| • Describe each assumption or exception clearly and concisely. |
| • Proposal references shall correspond to the final submitted Technical Proposal. |
| • The Nevada DMV may evaluate the impact of assumptions and exceptions during proposal evaluation. |
| • If no assumptions or exceptions apply, enter "NONE" |
| • Failure to disclose material assumptions or exceptions may affect proposal evaluation. |
Attach C-Acronyms & Definitions
| Nevada Department of Motor Vehicles |
| Digital Transformation Effort (DTE) | Independent Verification & Validation (IV&V) |
| Attachment C - Acronyms & Definitions |
| Description |
| This worksheet defines acronyms, platforms, organizations, and terminology referenced throughout this Vendor Response Workbook. Vendors should interpret these terms as defined below when preparing their Technical Proposal. |
| Acronym / Term | Definition |
| ABBYY | Intelligent Document Processing software previously used by the Nevada DMV for document capture and data extration. |
| ADA | Americans with Disabilities Act. |
| AWS | Amazon Web Services. |
| BI | Business Intelligence. |
| Box | Enterprise Content Management (ECM) platform supporting the Nevada DMV Digital Transformation Effort (DTE). |
| CJIS | Criminal Justice Information Services Security Policy. |
| DMV | Nevada Department of Motor Vehicles. |
| DTE | Digital Transformation Effort. |
| IDP | Intelligent Document Processing. |
| Image Access | Nevada DMV implementation partner supporting enterprise content management, document imnaging, and intelligent document processing services. |
| IV&V | Independent Verfication and Validation. |
| MCP | Mission Critical Partners, a technology consulting organization supporting the Nevada DMV Digital Transformation Effort (DTE) through systems integration, architecture, and technical advisory services. |
| NTT Data | Technology consulting and professional services organization reerenced within the procurement documents |
| NV EITS | Nevada Enterprise Information Technology Services. |
| QA | Quality Assurance. |
| REQ | Requirement identified in the Nevada DMV IV&V Requirements Baseline |
| RFP | Request for Proposal. |
| SDLC | Software Development Lifecyle. |
| Slalom | Nevada DMV implementation partner supporting Digital Transformation Effort (DTE) implentation activities. |
| SME | Subject Matter Expert. |
| SOW | Scope of Work. |
| WCAG | Web Content Accessibility Guidelines. |
| RFP | Request for Proposal |
File details come from the government source that posted it. Updated .