Attachment 6 - Biometric Capture Device Questionnaire.pdf

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Biometric Capture Device GWAC
Solicitation number
70RDA126R00000001
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This is a Biometric Capture Device Questionnaire for Department of Homeland Security Solicitation Number 70RDA126R00000001, administered by the Office of Procurement Operations. The questionnaire is completed by current or past contractors who have experience with biometric capture devices and serves as a reference document for evaluating proposed biometric device solutions.

The questionnaire requires respondents to provide contract identification information, including the offeror name, contract number, contract name, role (such as Contracting Officer Representative or Project Manager), period of performance, and a description of products delivered. Respondents must identify specific biometric device product numbers supplied under their contract. The evaluation section requires raters to assign numerical scores (5 = Exceptional, 4 = Very Good, 3 = Satisfactory, 2 = Marginal, 1 = Unsatisfactory) across eight quality criteria: compliance with contract requirements, accuracy of device, capability to meet technical specifications, overall product quality, product performance, spare parts availability, ease of use, and quality and timeliness of warranty work. Completed questionnaires must be submitted to Contracting Officer Christopher Carroll (Christopher.Carroll@hq.dhs.gov) and Contract Specialist Bridget Boyle (Bridget.Boyle@hq.dhs.gov) no later than the proposal response date specified in Section L.4.1. The questionnaire includes detailed rating definitions to guide evaluators in assessing device performance against contractual requirements.

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70RDA126R00000001 1

Attachment 6 – Biometric Capture Device Questionnaire

Please complete the following questionnaire and return it to Contracting Officer Christopher Carroll at Christopher.Carroll@hq.dhs.gov and Contract Specialist, Bridget.Boyle@hq.dhs.gov no later than proposal response date as stated in Section L.4.1:

This questionnaire is for the Department of Homeland Security, Office of Procurement Operations, Biometric Capture Device procurement, Solicitation Number 70RDA126R00000001.

This reference is submitted on behalf of (offeror name) :

Date:

Your Name/Title:

Name of Your Agency:

Contract Number:

Contract Name:

Your Role in this Contract (COR/PM, etc.):

Contract Period of Performance:

Description of products required under the contract:

Biometric Device Product Number mailto:Christopher.Carroll@hq.dhs.gov mailto:Bridget.Boyle@hq.dhs.gov

70RDA126R00000001 2

RATINGS

Please answer each of the following questions with a rating that is based on objective measurable performance indicators to the maximum extent possible.

Assign each area a rating of either 5 (Exceptional),4 (Very Good) 3 (Satisfactory), 2 (Marginal), or 1 (Unsatisfactory). Use the attached Rating Guidelines as guidance in making these evaluations.

Circle, bold or highlight the appropriate rating. Annotate with N/A if not a rating consideration or inapplicable to the contract effort.

QUALITY OF PRODUCT OR SERVICE:

1. Compliance with contract requirements:

1 2 3 4 5 N/A

2. Accuracy of device:

1 2 3 4 5 N/A

3. Capability of device to meet technical specifications:

1 2 3 4 5 N/A

4. Overall quality of product:

1 2 3 4 5 N/A

5. Product performance:

1 2 3 4 5 N/A

6. Spare parts availability:

1 2 3 4 5 N/A

7. Ease of use:

1 2 3 4 5 N/A

8. Quality and timeliness of warranty work:

1 2 3 4 5 N/A

Comments:

70RDA126R00000001 3

Evaluation Rating Definitions

Rating Definition

Exceptional Device meets contractual requirements and exceeds many to the Government’s benefit.

Very Good Device meets contractual requirements and exceeds some to the Government’s benefit.

Satisfactory Device meets contractual requirements.

Marginal Device does not meet some contractual requirements. Device being evaluated reflects a serious problem for which appear only marginally effective or were not fully implemented.

Unsatisfactory Device does not meet most contractual requirements.

Devicecontains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

Attachment 6 – Biometric Capture Device Questionnaire
QUALITY OF PRODUCT OR SERVICE:
1 2 3 4 5 N/A
1 2 3 4 5 N/A
1 2 3 4 5 N/A
1 2 3 4 5 N/A
1 2 3 4 5 N/A
1 2 3 4 5 N/A
1 2 3 4 5 N/A
1 2 3 4 5 N/A
Comments:

File details come from the government source that posted it. Updated .