2 .2.1 Proposal Attachment 10 Evaluation Factors for Award.docx

Evaluation Factors for Award

The Federal Emergency Management Agency (FEMA) requests your response to this Request for Proposal (RFP) 70FBR427R00000001 The Government intends to issue a Labor Hour contract resulting from this Solicitation. Award of the contract will be made to the responsive, responsible contractor who provides the Best Value to the Government.

The Government is seeking a security guard contractor to provide level II armed guard support for Lake Mary and Fort Myers, Florida.

DUE DATE: October 28, 2026

TIME: 14:30 PM ET – The Offeror’s proposal shall be submitted via e-mail to mimie.preston@fema.dhs.gov. Late submissions will not be accepted. FEMA is not responsible for any delays in transmission of proposals.

Questions and Clarification Period: Questions and clarifications from Offerors will be permitted and should be submitted via e-mail to mimie.preston@fema.dhs.gov. by Monday, October 26, 2026, at 12:00 PM ET. All responses to questions and clarifications will be posted directly on sam.gov.

Evaluation Factors for Award: Award will be made to the responsive, responsible contractor who provides the best value to the Government. In performing the best value trade-off analysis, the Technical and Past Performance, when combined are significantly more important than price. Proposals that lack the required documentation will be considered "non-responsive".

· Local Small Business Concerns — Highest priority will be afforded to responsible small business concerns that reside or primarily conduct business within the designated local area (Florida) and can satisfy the Government's requirements.

Each quotation must have the following documents attached.

Technical Evaluation

· The Offeror will provide the following documents

· State License Registration

· Security Company/Business License

· Proof of Insurance

· Working & Staffing Plan

· Project Plan

· Business Continuity Plan

· Use of Force Policy or Guidelines

· FEMA has provided the following attachments to be utilized. These are the only acceptable documents, no other document utilized. Proposals that lack the required documentation will be considered "non-responsive".

· 2.2.1 Proposal Attachment 2 APPENDIX - Weapons Roster

· 2.2.1 Proposal Attachment 5 Technical Evaluation Document -PSO Document List

· 2.2.1 Proposal Attachment 6 Determination of Finance Responsibility

· 2.2.1 Proposal Attachment 7 Local Area Documentation Requirement.

· 2.2.1 Proposal Attachment 8 Technical Evaluation Document - Certification of PWS 3.1

Past Performance

· 2.2.1 Proposal Attachment 4 Technical Evaluation Document Past Performance Questionnaire

· NOTE: If an alternate document is utilized or Proposal Attachment 4 is not provided. The Offeror will be evaluated as Neutral.

Price

· 2.2.1 Proposal Attachment 3 APPENDIX - Pricing Proposal

Each quotation will be evaluated according to the following criteria:

1. Technical

· Subfactor 1: State License Registration

· Subfactor 2: Security Company/Business License

· Subfactor 3: Proof of Insurance

· Subfactor 4: Financial Responsibility

· Subfactor 5: Weapons, Uniforms, and Equipment

· Subfactor 6: Level II-Armed Protective Security Officer(s)

· Subfactor 7: Working & Staffing Plan

· Subfactor 8: Project Plan

· Subfactor 9: Business Continuity Plan

· Subfactor 10: Use of Force Policy or Guidelines

2. Past Performance

3. Price

Factor 1: Technical - The response must include answers to the following questions, All Offerors: All Offerors must provide evidence (not just a written narrative);

Subfactor 1 State License Registration. Offeror must provide a copy of the State of Florida License Registration - https://search.sunbiz.org/Inquiry/CorporationSearch/ByName

Subfactor 2 Security Company/Business License. Offeror must provide the State of Florida’s Security Company/Business License - https://licensing.fdacs.gov/access/agency.aspx

Subfactor 3 Proof of Insurance. Offeror must provide proof of insurance. The minimum insurance is as follows:

· Commercial General Liability (claims-made)

· $500,000 – Each Occurrence

· Gen’L Aggregate Limit Applies per: Policy

· Automobile Lability

· N/A – Combined Single Limit (EA Accident)

· N/A – Bodily Injury (per person)

· N/A – Bodily Injury (per accident)

· N/A – Property Damage (per accident)

· Umbrella Liability

· Worker’s Compensation and Employer’s Liability (Y), Per Statute X.

· No exclusions that undermine security work (assault and battery, use of force, firearms or weapons, contractual liability, employee injury exclusions beyond normal policy structure.

Subfactor 4 Financial Responsibility. Proof of one-month’s payment certified by Offeror’s banking institution or proof of funds through financial statement, loan, or credit limit, that is equivalent to the 1st month of 12 months period of performance offered within their proposal/quote.

· Fill in and provide 2.2.1 Proposal Attachment 6 Determination of Finance Responsibility

Subfactor 5. Weapons, Uniforms, and Equipment. Does your company have the required equipment to ensure the safety and security of the PSOs and provide safety and security to FEMA personnel and assets in accordance with the Performance Work Statement (PWS)?

· Fill in and provide in 2.2.1 Proposal Attachment 2 APPENDIX - Weapons Roster

· The Offeror must provide proof that the company owns the weapons being utilized in the performance of this contract. An excel sheet does not validate ownership of the uniforms/weapons. A letter from a owner/controlling partner stating ownership of the weapons is acceptable, authorized in the performance of the contract, and purchase records or insurance are attached.

· Corporate Purchase Records

· Insurance Records

· Asset Tracking Systems

· Offeror must provide weapons by manufacturer, model, serial number, and weapon assignment. Also known as MAL (Master Authorization List) – See PWS 7.2.11

· Offeror must provide List of Uniform and Equipment or plan to purchase.

· Corporate Purchase Records

· Asset Tracking Systems

· Or Plan to purchase.

Subfactor 6. Offeror must certify through the 2.2.1 Proposal Attachment 8 Technical Evaluation Document - Certification of PWS 3.1 that the minimum qualifications are met in accordance with PWS 3.1. (Only one Attachment of PWS 3.1. is needs to be a part of the proposal package).

The Offeror shall provide the following documents with their response to the solicitation.

1. 2.2.1 Proposal Attachment 8 Technical Evaluation Document - Certification of PWS 3.1

2. 2.2.1 Proposal Attachment 5 Technical Evaluation Document -PSO Document List

3. Provide in chronological order by the names listed on the Attachment with the licenses below. The attachments will need to be provided to validate the PSO is current.

· Class “D” License

· Class “G” License

· Current firearms qualification on assigned weapon(s) by the company.

· CPR, First Aid, and AED certification card.

· Current baton or OC certification

Subfactor 7. Offeror must provide a Working & Staffing Plan – do not include personal identification information (PII).

· Submission Requirements: Not to exceed 5 pages, size font 11.

· Minimum Requirement: The contractor’s Proposal shall be evaluated on its demonstrated ability to provide staffing within the designated areas within the State of Florida necessary to accomplish the tasks outlined in the Performance Work Statement. The work plan shall fully describe the offeror’s proposed solution to achieve requirements of the PWS and address the offeror’s technical approach and methodology. At a minimum, the offeror shall address the functions and disciplines involved for each objective, skill levels, and quantity of resources and methods of operation.

· In detail how you (contractor) will staff this site.

· The ability to staff this site within a 24–48-hour(s).

· How many Protective Service Officers (PSOs) vetted by FEMA do you currently have available to staff the site(s)?

· How many Protective Service Officers (PSOs) not vetted by FEMA do you currently have available to staff the site(s)?

· If a guard is a ‘no show” to the site/assigned scheduled (missing assignment). How long would it take to get a guard on site to replace the no show guard?

· There are possible sites in areas that have very little hotel accommodation(s). How will you as the contractor overcome any lodging issues if they arise for PSOs to ensure PSOs arrive on time for the start of scheduled shifts?

Subfactor 8. Offeror must provide a Project Plan.

· Submission Requirements: Not to exceed 5 pages, size font 11.

· Minimum Requirement: The contractor’s Proposal shall be evaluated on its demonstrated project management and oversight capability. Contractor must propose an acceptable plan to manage its workforce. The plan should seek to minimize the supervision and assistance from the FEMA Security Manager. The management plan shall demonstrate the offeror’s ability to direct and control the operation of this requirement both programmatically and daily in an efficient and cost-effective manner. It shall also address how the offeror will manage risks (including both identifying and mitigating risks). The plan shall include a detailed discussion on how any subcontracted work will be managed and integrated to ensure efficient and effective services are provided. And the approaches the company will undertake to demonstrate how it will fulfill and comply with the PWS/Deliverables/PRS.

Subfactor 9. Offeror must provide a Business Continuity Plan (BCP).

· Submission Requirements: Not to exceed 2 pages, size font 11.

· Minimum Requirement: The BCP shall document Contractor plans and procedures to maintain support during an emergency, including natural disasters and acts of terrorism. The BCP, at a minimum, shall include the following:

· A description of the Contractor’s emergency management procedures and policy

· A description of how the Contractor will account for their employees during an emergency.

· How the Contractor will communicate with the Government during emergencies

· A list of primary and alternate Contractor points of contact, each with primary and alternate.

· Telephone numbers

· E-mail addresses

Subfactor 10 Use of Force Policy or Guidelines. Offeror must provide a Use of Force Policy or Guidelines.

· Submission Requirements: Not to exceed 25 pages, size font 11.

· Minimum Requirement: The Use of Force Policy or Guidelines must cover the following topics:

1. Purpose

2. Scope – Identify who the policy applies to.

3. Legal Compliance

4. Definitions

5. General Principles

6. De-Escalation Requirements

7. Officer Presence and Verbal Commands

8. Use-of-Force Options

9. Deadly Force

10. Firearm Drawing, Display, and Pointing

11. Prohibited Uses of Force

12. Arrests, Detentions, and Trespass Situations

13. Restraints and Handcuffing

14. Less-Lethal Weapons

15. Duty to Intervene and Report

16. Medical Aid

17. Post-Incident Duties

18. Reporting Requirements

19. Supervisor Review

20. Training and Qualifications

21. Weapons and Equipment Authorization

22. Client/Post Order Conflicts – See/review Attachment 09 - Security Guard Post Assignment Record (Post Orders)

23. Discipline and Corrective Actions

24. Employee Acknowledgment

EVALUATION FOR TECHNICAL

The Government will evaluate the offeror’s comprehensive approach to achieving the overall objectives outlined in the Performance Work Statement (PWS) based on the responses to the technical questions.

Each response will be assessed based on the evaluated criteria. The adjectival rating and price shall be considered in determining the best value. Please note, lowest price does not necessarily equate to best value.

The adjectival rating scheme and definitions are provided below.

RATING SCHEME FOR TECHNICAL PROPOSAL:

Definitions:

Deficiency: Is a material failure of a quotation to meet Government requirement or a combination of significant weaknesses in a quotation that increases the risk of unsuccessful contract performance to an unacceptable level.

High Risk: Likely to cause significant disruption of schedule, increased cost or degradation of performance. Risk may be unacceptable even with special contractor emphasis and close Government monitoring.

Low Risk: Has little potential to cause disruption of schedule, increased cost, or degradation of performance. Normal contractor effort and normal Government monitoring will probably be able to overcome difficulties.

Moderate Risk: Can potentially cause some disruption of schedule, increased cost, or degradation of performance. Special contractor emphasis and close Government monitoring will probably be able to overcome difficulties.

Strength: A feature of the quotation that decreases the risk of unsuccessful contract performance. A “significant strength” in the quotation is a feature that appreciably decreases the risk of unsuccessful contract performance.

Weakness: A flaw in the quotation that increases the risk of unsuccessful contract performance. A “significant weakness” in the quotation is a flaw that appreciably increases the risk of unsuccessful contract performance.

Factor 2: Past Performance The Offeror must return a completed Past Performance Questionnaire as part of their submission. If there is no Past Performance Questionnaire included in the Offeror’s submission, the Offeror will be determined to be neutral. FEMA is requesting 3 Past Performance Questionnaire’s to be attached. The offeror shall provide Past Performance Questionnaire with their quote/proposal.

· Failure to provide 2.2.1 Proposal Attachment 4 Technical Evaluation Document Past Performance Questionnaire will result in a neutral rating.

Evaluation FOR PAST PERFORMANCE The Past Performance evaluation will assess the offeror’s probability of meeting the PWS requirements based on overall performance records of previous FEMA contracts, other government contracts, reviews of CPARS and any other performance history relevant to assessing the offeror’s probability of meeting the PWS’s requirement. The relative past performance is:

· Performance within the State Of Florida

· 11 plus Level II – Armed Protective Security Officers (guards)

· Period of Performance of one year, and an option period of two additional months.

The Offerors past performance will be rated using the evaluation rating definitions for past performance provided on the table below.

RATING DEFINITIONS FOR PAST PERFORMANCE

RATING DEFINITIONS FOR PAST PERFORMANCE RATINGDESCRIPTION

Neutral No relevant performance record is identifiable upon which to base a meaningful performance rating. Neither is a negative or positive assessment.

Superior Based on an offeror’s past performance record, essentially no doubt exists that the offeror will successfully perform the required effort.

Satisfactory Based on an offeror’s past performance record, it is likely that the offeror will successfully perform the required effort.

Unsatisfactory Based on an offeror’s past performance record, it is not likely That the offeror will successfully perform the required effort.

Factor 3: Price The Government will evaluate offers or quotations for award purposes by price.

The Government will evaluate the Offeror’s price to determine fair and reasonable. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The pricing will be pursuant to the rates specified in the contract for the preceding performance period.

The Government will review unbalanced pricing, which may increase performance risk and could result in payment of unreasonably high prices. Unbalanced pricing exists when, despite an acceptable total evaluated price, the price of one or more-line items is significantly over or understated as indicated by the application of cost or price analysis techniques.

· The quote shall be filled in 2.2.1 Proposal Attachment 3 APPENDIX - Pricing Proposal.

· Tab Pricing Schedule

· Fill in the following E4 & E5.