70CNR-S3484-Reference-Questionnaire_112025.docx
DOCX document 41 KB Posted
- Attached to
- Court Reporter for Administrative Hearings
- Solicitation number
- 70CNR-S3484
- Issued by
- Clark County, Nevada
About this file
This is a reference questionnaire issued by the Nevada State Purchasing Division, Department of Administration, on behalf of the Department of Conservation and Natural Resources' Division of Water Resources for RFP 70CNR-S3484 seeking court reporting services for administrative hearings. The solicitation requires certified court reporters to provide verbatim records of testimony, legal arguments, and technical evidence related to water rights matters, including protested applications, cancellations, forfeitures, and adjudications. Transcripts must be delivered in electronic formats (PDF and Word) and hard copy within 10 business days of standard hearings or 3 business days for expedited transcripts. The reference questionnaire deadline is December 3, 2025, with the proposal submission deadline set for December 4, 2025 at 2:00 PM Pacific Time. Questions must be submitted by November 13, 2025, with answers posted by November 20, 2025. The anticipated contract start date is February 10, 2026, with a four-year term subject to Board of Examiners' approval.
The reference questionnaire evaluates vendors across multiple dimensions including knowledge and expertise, flexibility with scope and timeline changes, satisfaction with deliverables and products, vendor-staff dynamics, schedule adherence, customer service responsiveness, billing accuracy, problem resolution capabilities, and likelihood of future recommendations. Vendors must be Nevada state certified court reporters with experience in administrative and technical hearings, preferably in water law, and must arrive at least 30 minutes prior to scheduled hearings. The State offers a five percent preference to Nevada-based businesses and applies inverse preferences to vendors from states imposing in-state preferences not afforded to Nevada vendors. Vendors must be registered on nevadaepro.com, hold a Nevada business license, and maintain active entity registration with sam.gov prior to contract award. Insurance requirements include Commercial General Liability of $2,000,000 aggregate and $1,000,000 per occurrence, Automobile Liability of $1,000,000, Workers' Compensation at statutory limits, and Professional Liability of $1,000,000 per claim and $2,000,000 aggregate. Evaluation criteria are weighted as follows: Experience and Qualifications (30%), Quality and Accuracy Standards (25%), Timeliness and Availability (20%), Customer Service and References (10%), and Cost Proposal (15%).
View the file
Other files
| File | Type | Posted |
|---|---|---|
| 70CNR-S3484 - Scope of Work rev102825.docx | DOCX document | |
| 70CNR-S3484-RFP - Request-for-Proposals~3.docx | DOCX document | |
| Insurance Schedule .doc | DOC document | |
| Standard-form-contract~7.docx | DOCX document | |
| 70CNR-S3484 Bid_Q and_A -Responses_FINAL_112025.xlsx | XLSX spreadsheet | |
| COURT REPORTER- COST SCHEDULE.pdf | ||
| Quote Instructions.pdf | ||
| Terms-and-conditions-for-services~7.pdf | ||
| 2024.07.31 SAMPLE Transcript - 112025.pdf | ||
| 70CNR-S3484-checklist-scorecard rev102825.xlsx | XLSX spreadsheet | |
| Certification-regarding-lobbying~7.pdf | ||
| 70CNR-S3484-Vendor-Information-Response.pdf | ||
| 2024.07.31_SAMPLE_Redacted_Invoice_4674_from_Capitol_Reporters _Buena Vista Adj._.pdf |
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Text version
Nevada State Purchasing Division Department of Administration 515 E Musser St Ste 300 Carson City, NV 89701 purchasing.nv.gov nevadaepro.com
Reference questionnaire
Due Date
Solicitation number
Single point of contact name
Single point of contact email
Proposing vendor or subcontractor
Client providing the reference
Client contact name and title
Client telephone and email
Period of performance
1. Client reference instructions
1.1. As part of a formal solicitation the State of Nevada has requested vendors provide references from current and/or former clients for projects of similar size and scope. This reference questionnaire is to provide a client reference for the proposing vendor or subcontractor above. Once you have completed the reference questionnaire, please submit to the single point of contact via email, with the solicitation number in the subject line, no later than the due date above.
1.2. The State requests all questions be answered. If an answer is not known, please answer as ‘U/K’. If the question is not applicable, please answer as ‘N/A’. If additional space is needed to answer a question or provide a comment, please attach additional pages. If attaching additional pages, please place your company/organization name on each page and reference the appropriate RFP number.
1.3. Do not return the completed reference questionnaire to the proposing vendor. To allow for candid responses, completed reference questionnaires are designated as confidential business information by the Administrator pursuant to NRS 333.020(5(b) and not public information pursuant to NRS 333.333. In addition to the reference questionnaire, the State may contact references for further clarification.
Where a rating is requested, please provide a rating between 1-10. For all items, please provide any comments you feel would be helpful to the State in evaluation below each item. Poor or inadequate performance: 0; Below average performance: 1-3; Average performance: 4-6; Above average performance: 7-9; Exceptional performance: 10.
Evaluation items
In what capacity have you worked with this vendor in the past? (no rating)
Vendor’s knowledge and expertise, rating:
Vendor’s flexibility relative to changes in scope and timelines, rating:
Your satisfaction with delivered materials, rating:
Dynamics and interaction between the vendor and your staff, rating:
Your satisfaction with products developed by the vendor, rating:
Was the schedule met and deliverables timely? Rating:
Overall customer service and timeliness in response and issue resolution, rating:
Accuracy and timeliness of billing, rating:
Vendor’s ability to quickly and thoroughly resolve a service-related problem, rating:
Vendor’s flexibility in meeting business requirements, rating:
Response time and customer service of local office, if applicable, rating:
Likelihood of recommending this vendor to others in the future, rating:
Which aspects of this vendor’s services are you most satisfied with? (no rating)
Would you recommend this vendor to your organization again? (no rating)
Revised 2024-10 Page 2 of 2
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