Attachment J007_SETIS Quality Assurance Surveillance Plan.docx

SETIS Task Order SOW Provision:

Quality Assurance Surveillance Plan (QASP)

The Government intends to utilize the attached Quality Assurance Surveillance Plan (QASP) to monitor the quality of the Contractor’s performance under this Task Order. This performance monitoring process is in accordance with Section H.6 “Task Order Performance Evaluation” of the SETIS contract. The oversight provided for in the task order and in the QASP will help to ensure that service levels reach and maintain the required levels throughout the task order period of performance. Further, the QASP will provide the Government with a way to track performance and will provide verifiable input to the SETIS Program Office task order award process as well as other business opportunities. The QASP is provided as Attachment 1 to this PWS. The QASP is a living document and may be unilaterally updated by the Government as necessary.

SETIS Task Order QASP Template

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

1) Title: 693KA8-2X-D-000XX Task Order ___, Attachment 1

2) Work Requirement: Contractor efforts under this Task Order are defined within the Performance Work Statement (PWS).

3) Performance Standards: Pursuant to contract provision number H.6 “Task Order Performance Evaluation”, the contractor’s performance will be monitored in the following areas:

a. Technical Performance

b. Schedule Compliance

c. Deliverable Quality

d. Cost Control

e. Responsiveness to Customer Requirements

4) Method of Surveillance: The Method of Surveillance is specified under section 5. below.

5) Performance Requirements Summary Matrix: The following table provides the performance factor, standard, acceptable quality level, method of surveillance and incentive.

6) Acceptable Quality Level (AQL): The AQL for this project is defined in the table above for each performance area.

7) Evaluation Method: The Government will monitor the contractor’s performance in accordance with the method of surveillance noted above. The Government will review all activities cited in the table above to ensure accuracy, completeness, and quality of services provided. Task Order evaluations will be accomplished by the FAA and the SETIS Program Office using a Performance Based Contract Monitoring (PBCM) System.

Incentives (Positive and/or Negative): The contractor’s performance, both positive and negative, will be a consideration in the SETIS Program Office Task Order award process. In addition, contractor’s performance assessments may be used as past performance assessments for other Government business opportunities.