47PB0024Q0001 Request For Quote 2023 11 15.docx

General Services Administration (GSA) Public Buildings Service (PBS) Region 01

Request for Quotation (RFQ) 47PB0024Q0001 for

Operations and Maintenance and Related Services Frederick C. Murphy Federal Records Center (MA0136ZZ) 380 Trapelo Road, Waltham, MA 02452

November 15, 2023

NOTE: A COMPLETED, SIGNED, AND DATED COPY OF THE ATTACHED QUOTE CHECKLIST COVER SHEET (SEE ATTACHMENT 1) MUST BE USED AS THE COVER SHEET FOR THE SUBMITTED QUOTE.

TABLE OF CONTENTS

GSA, PBS, Region 01

RFQ 47PB0024Q0001

Operations and Maintenance and Related Services Frederick C. Murphy Federal Records Center (MA0136ZZ) 380 Trapelo Road, Waltham, MA 02452

1.0 OVERVIEW

1.1 Purpose

The objective of this acquisition is to award one (1) Blanket Purchase Agreement (BPA) against the GSA Federal Supply Schedule (FSS), Multiple Award Schedule (MAS) Facilities - Facilities Maintenance and Repair, in accordance with Federal Acquisition Regulation (FAR) 8.405-3, for the services described herein.

This requirement is a small business set-aside, with a NAICS code of 561210, Facilities Support Services, with a size standard of $47 million. The lead GSA Special Item Number (SIN) or 561210FAC (MAS Complete Facilities Maintenance and Management) (primary NAICS 561210) will be utilized to procure this need.

Award is expected to be made Monday, February 26, 2024. It is anticipated that transition services will begin March 1, 2024, and services will begin on May 1, 2024. It is anticipated that the duration of the BPA will be twelve (12) months of base services, and eight (8) one-year options, with the possibility of an extension of performance up to an additional six (6) months, in accordance with FAR 52.217-8.

1.2 Method of Acquisition

GSA anticipates establishing a single-award Blanket Purchase Agreement (BPA), against which calls will be executed during administration, for Operations and Maintenance and Related Services at the Frederick C. Murphy Federal Records Center (MA0136ZZ), 380 Trapelo Road, Waltham, MA 02452, through the GSA MAS in accordance with (IAW) the procedures of Federal Acquisition Regulation (FAR) 8.405-3.

1.3 Required Special Item Numbers (SINs)

In order to be considered for award, a Vendor/Contractor Team Arrangement (CTA), collectively, will be required to have certain Special Item Numbers (SINs) awarded on their Schedule MAS contract(s). For this requirement, each Vendor/Contractor Team Arrangement (CTA), collectively, will need to have, at a minimum, the following SINs by the closing date of this RFQ in order to be considered eligible for award:

Multiple Award Schedule (MAS) Requirements

561210FAC Complete Facilities Maintenance and Management

ANCRA Ancillary Repair and Alterations

ANCILLARY Ancillary Supplies and Services

OLM Order-Level Materials

1.4 Commitment of Public Funds

The Contracting Officer is the only individual who can legally commit the Government to the expenditure of public funds in connection with the proposed acquisition. Any other commitment, either explicit or implied, is invalid.

1.5 Communications Prior to Award

Questions concerning this RFQ must be submitted via email with the subject header “RFQ: 47PB0024Q0001” to the attention of:

All questions regarding this RFQ must be received by the Contracting Officer no later than 2:00 PM, Local Time, on Wednesday, November 29, 2023. Questions received after the specified date may not receive a response if the Government does not have sufficient time to provide an answer prior to the quotation due date.

Communications with officials other than the GSA Contracting Officer may compromise the competitiveness of this acquisition and may result in the cancellation of the RFQ and/or exclusion of your quotation from this competitive procurement action.

1.6 Pre-Quotation Conference/Site Visit

A Pre-Quotation Conference and Site Visit will be held on Tuesday, November 21, 2023, at 1:00 PM, Eastern Standard Time, at the Frederick C. Murphy Federal Records Center. Interested parties must notify the Contract Specialist via email at simeon.berry@gsa.gov by 2:00 PM, Eastern Standard Time, on Friday, November 17, 2023, in order to attend.

All Vendors are strongly encouraged to visit the sites. Site Visit Attendees are requested to ask before taking photos of equipment and/or spaces to avoid possible security violations.

1.7 Preparation Costs

This RFQ does not commit the Government to pay for the preparation and/or submission of a quotation.

1.8 Quotation Due Date

In order to be considered for award, offers conforming to the requirements of the RFQ must be received at the following email address no later than 2:00 pm, Eastern Standard Time, on the following date and at the following email address:

The timestamp assigned by the receiving office e-mail system shall determine the date and time received for purposes of timeliness.

2.0 GENERAL INSTRUCTIONS TO VENDORS

2.1 General Submission Instructions

(1) Submit signed and dated quotes to the office specified in this RFQ at or before the exact time specified in this RFQ. At a minimum, quotes must show -

(i) The RFQ number;

(ii) GSA Schedule Contract Number and expiration date;

(iii) Vendor’s SAM Unique Entity ID (UEI) number;

(iv) The name, address, telephone, and email address of the Vendor;

(v) Socioeconomic status

i. The Vendor shall provide evidence to establish its standing as a Small Business; Small Disadvantaged Business (SDB); Historically Underutilized Business Zone (HUBZone); Service-Disabled, Veteran-Owned Small Business (SDVOSB); and/or Woman-Owned Small Business (WOSB) under NAICS 561210.

ii. If a firm belongs to one or more of the above socioeconomic categories, the Vendor shall submit evidence for each category.

iii. If the Vendor is proposing a Contractor Team Arrangement in accordance with Federal Acquisition Regulation (FAR) subpart 9.6, inclusive of Prime-Subcontractor arrangements, separate evidence of each firm’s socioeconomic status shall be submitted.

(vi) A statement specifying the extent of agreement with all terms, conditions, and provisions included in the RFQ and agreement to furnish any or all items upon which prices are offered at the price set opposite each item;

(vii) Name, title, contact information, and signature of the person authorized to sign the quote and individuals authorized to negotiate on behalf of the Vendor.

(2) Unless otherwise permitted in the RFQ, quotes must be submitted on an all-or-none basis, e.g., quotes that propose to provide any item or combination of items shall be determined to be ineligible.

(3) Quotes submitted in response to this RFQ shall be in English and in U.S. dollars.

(4) Vendors are responsible for submitting offers, and any modifications, revisions, or withdrawals, so as to reach the Government office designated in the RFQ by the time specified in the RFQ.

(5) Vendors may submit revised quotations only if requested or allowed by the Contracting Officer. However, a late modification of an otherwise successful quote (i.e., the Vendor must already be the Vendor in line for award prior to the time the late proposal modification is submitted) that makes its terms more favorable to the Government, may be considered at any time it is received and may be accepted.

(6) Quotes submitted in response to this RFQ will be valid for a period of 120 days.

(7) Restriction on disclosure and use of data. Vendors that include in their quotes data that they do not want disclosed to the public for any purpose, or used by the Government except for evaluation purposes, shall:

(i) Mark the title page with the following legend: “This quote includes data that shall not be disclosed outside the Government and shall not be duplicated, used or disclosed in whole or in part for any purpose other than to evaluate this quote. If, however, a Blank Purchase Agreement (BPA) or BPA call is awarded to this Vendor as a result of or in connection with the submission of this data, the Government shall have the right to duplicate, use, or disclose the data to the extent provided in the resultant BPA or BPA call. This restriction does not limit the Government's right to use information contained in this data if it is obtained from another source without restriction. The data subject to this restriction are contained in sheets [insert numbers or other identification of sheets]”; and

(ii) Mark each sheet of data it wishes to restrict with the following legend: “Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this quote.”

(8) Vendors are cautioned not to include assumptions, caveats or exceptions within any part of their submission. Inclusion of assumptions, caveats or exceptions to the requirement of any kind may result in the quote no longer being considered for award.

2.2 Submission of Quote Package

The RFQ response package is due by the date and time established in Section 1.8, Quotation Due Date, and shall consist of two (2) volumes (separate files). The Volumes are: Volume I – Technical Quote and Volume II – Price Quote and shall be submitted in Portable Document File (PDF) format. The Electronic Offer Sheet (see Attachment 5) should be submitted in its Excel formats in addition to the Price Quote PDFs as delineated below. Files shall not contain classified data. The use of hyperlinks in quotes is prohibited.

Quote Packages shall be formatted as follows: using font size 12 with 1/2” margins on all four sides. Any forms and charts shall be clearly labeled and referenced and are not subject to the font size limitation.

1. One (1) Page, 8-1/2” x 11”, single-sided, Cover Sheet

2. Ten (10) Pages, 8-1/2” x 11”, single-sided for Factor 1: Management Plan

3. One (1) Page, 8-1/2” x 11”, single-sided for Factor 2: Past Performance

4. Associated Attachments, as stated in this RFQ, shall be 8-1/2” x 11”, single-sided. Refer to relevant sections for page limitations, as necessary.

The RFQ response package shall be as follows:

a. Cover Sheet

1. Affirmation Statement regarding acceptance and ability to perform all requirements stated within the Performance Work Statement (see Attachment 7) and the solicitation.

i. Ex. “[Entity Name(s)] positively affirms that we have read and fully understand the requirements as detailed in the Performance Work Statement and this solicitation. [Entity Name(s)] affirm that we have the capability, staffing, and support to perform all requirements as detailed in the Performance Work Statement and this solicitation. This response contains all documentation and items as required by the Request for Quote, Performance Work Statement, and solicitation.”

2. Affirmation Statement regarding proposed wage rates meet the current Department of Labor Wage Determination(s) rates and/or the current Collective Bargaining Agreement rates.

3. Statement of Socioeconomic Status (Evaluation Factor 3)

4. The Vendor may add statements regarding the capabilities and background of the company, or similar introductory language.

5. Cover Sheet shall be signed. If submitting as a teaming arrangement as described within this RFQ, all parties are required to sign the cover sheet.

b. Volume I - Technical Quote

1. EVALUATION FACTOR 1: Management Plan

2. EVALUATION FACTOR 2: Past Performance

3. EVALUATION FACTOR 3: Socioeconomic Status

c. Volume II - Price Quote

1. Pricing Information

· Signed Standard Form 1449 (see Attachment 4), including completed pricing schedule and acknowledgement of any amendments (with both the SF-1449 and all Amendments signed by all parties if the Vendor is proposing a Contractor Team Arrangement).

· Information required in Section 2.1 of this RFQ

· Fully-completed Electronic Offer Sheet (see Attachment 5) in Microsoft Excel and PDF format with:

· All recurring monthly prices rounded to the nearest dollar.

· All non-recurring service rates rounded to no more than two decimal places.

2. GSA Schedule Contract Information

· Copy of GSA Schedule MAS contract which clearly indicates the following information:

· GSA Schedule Contract Number

· List of all SINs awarded under Vendor’s MAS contract

· Current Period of Performance

· Ultimate 20-year contract expiration date

· Evidence that the Ultimate 20-year contract expiration date is on or after 10/31/33, or evidence of option periods remaining that will— if exercised—provide coverage through that date.

· Copy of all Schedule pricing modifications. This should include any approved pricing for Ancillary SINs, to include commercial catalog pricing and Schedule-approved mark-up for materials

· Evidence that the Vendor’s GSA Schedule MAS contract has been modified through Refresh #17, dated July 20, 2023, of Solicitation 47QSMD20R0001 by the closing date of this RFQ.

· The most current refresh may be accessed:

· at eOffer/eMod:

· https://eoffer.gsa.gov/util/publishedsolicitationutil?displaySolList=Y&isMas=Y

· or at SAM.gov:

· https://sam.gov/opp/b9cd986b393b4e99b12f55568468f459/view

3. Self-Certification

· Vendors must complete a “Self-Certification Statement” (see Appendix B) which states that all rates offered [with the exception of Order Level Materials (OLMs)] correspond to line items on the contractor’s GSA Schedule Pricelist and that they do not exceed the contractor’s rates of the applicable SIN.

4. FAR / GSAM Provisions

· Vendor must provide a completed version of the FAR/GSAM provisions (see Attachment #2).

5. Department of Labor Wage Determinations

· Services under this RFQ are covered by the Service Contract Labor Standards. Applicable areawide prevailing wage determinations shall be drawn from the MAS contract. Applicable collective bargaining agreement (CBA) wage determinations shall be established at the BPA level.

· Note Regarding CBA wage determinations: If the rates within the CBA wage determination for this location exceed the Vendor’s current GSA Schedule MAS rates for specific labor categories, the Vendor may submit pricing that exceeds the current GSA Schedule rates. However, if selected for award, the Vendor must modify their base GSA Schedule MAS rates for those identified labor categories within 30 days of BPA award.

· As part of the Vendor’s price quote, the Vendor must identify the labor categories and rates to which the CBA wage determination will apply, where the Vendor will seek a modification to the base GSA Schedule MAS contract pricing.

· The Vendor must provide a self-certification that they will submit the request and appropriate documentation in a timely manner to ensure the base GSA Schedule MAS contract is modified within 30 days of BPA award.

Please be advised that single emails with attachments of 20 megabytes or more may be rejected by GSA's servers. It is recommended that—if attachments are split among multiple emails to stay below this threshold—the emails be numbered sequentially (ex., “1 of 3”). Please submit electronically far enough in advance of the quote receipt deadline to allow for security screening. It is recommended the Vendor submit their quote to the Contracting Officer with a read receipt request. The Vendor assumes full responsibility for ensuring that its quote is received at the addresses designated above on or before the specified date and time.

The quote should clearly demonstrate that the Vendor has a thorough understanding of the requirement. Mere statements made by the Vendor that they understand, can or will meet the RFQ requirements or paraphrasing the RFQ or parts thereof will be considered inadequate. Phrases such as “Standard procedures will be employed” or “well-known techniques will be used” will also be considered inadequate. Clarity and completeness of the description of the Vendor’s approach to the project is essential. Marketing brochures count against the page limitation and should only be submitted if they are necessary to support the content of the technical quote.

2.3 Award Consideration Eligibility

1. IF the Vendor’s GSA Schedule contract does not contain the required SINs identified in this RFQ (561210FAC, ANCRA, ANCILLARY, OLM), OR

2. The Vendor’s GSA Schedule contract Ultimate 20-year expiration date is prior to 10/31/33 without a continuous contract in place AND there are no option periods remaining in their GSA Schedule Contract that, if exercised, will cover the BPA’s period of performance, OR

3. The Quote does not contain a “Self-Certification” (see Appendix B), OR

4. The offer’s representations and certifications (see Attachment 2) or other statements indicate the Vendor is not eligible for award at the quote due date and time of this RFQ, THEN

5. The Vendor may not be considered eligible for award and may be eliminated from further consideration.

2.4. IN-depth Feedback through Open Reporting Methods (INFORM) Process

A. Overview of the IN-depth Feedback through Open Reporting Methods (INFORM) Process

This solicitation is part of GSA’s post award communication process called INFORM. The process is designed to enhance the quality and usefulness of post-award communications by providing greater transparency and openness into the procurement process. INFORM seeks to increase GSA-industry communication by providing clearer and more complete information to explain the award decision.

Through the INFORM process, GSA will seek to share additional information with offerors in writing and/or through an oral feedback meeting (The oral feedback meeting may be held in person or via an electronic means.) that is not required by statute or regulation. For purposes of this solicitation, and in addition to any information required by FAR 8.405-2(d), GSA is providing each offeror with the opportunity to participate in the INFORM process as further discussed below. The additional opportunities set forth in this section do NOT constitute a debriefing or required debriefing pursuant to FAR 15.506. This is a procurement being conducted pursuant to FAR part 8 and, accordingly, any regulatory notification of award and a brief explanation of the basis for the award decision are specified at FAR 8.405-2(d).

B. Detailed Description of the INFORM Process

B.1. Component 1 - Notification of Award

After award and in accordance with any post-award notification timeframes required by regulation (i.e., FAR 8.405-2), the contracting officer will issue written notices to the successful and unsuccessful offerors [the Notification Letter and Evaluation Statement(NLES)]. The notices will contain:

· All information required by statute or regulation;

· An unredacted copy of the complete technical evaluation for that particular offeror that includes a full description of the unsuccessful offeror’s strengths, weaknesses, risks, and deficiencies;

· An overall technical evaluation summary for that particular offeror and the successful offeror that includes evaluated price; overall technical ranking, rating, or score.

B.2. Component 2 - Request for Oral Feedback Meeting or Written Questions

Within three business days after receipt of the NLES, an offeror may, but is not required to:

· Submit a written request to the contracting officer for an oral feedback meeting;

· Submit a list of written questions to the contracting officer; or,

· Take no further action.

If an offeror does not request an oral feedback meeting or submit a list of written questions within the three-day time period, the INFORM process is concluded.

If the offeror submits a list of written questions in lieu of the oral feedback meeting, the contracting officer will attempt to respond within five business days of receipt of the written questions. Unless otherwise stated, the contracting officer’s response to the written questions will conclude the INFORM process.

If the offeror requests an oral feedback meeting, the offeror should provide the following information:

· Primary point of contact;

· List of participants with titles (e.g., Senior Vice President);

· List of topics to assist GSA better prepare for the oral feedback meeting; and,

· Preference for in-person, telephone, or web-based conferencing (if available).

The contracting officer will make every effort to schedule the oral feedback meeting within five business days of the offeror’s receipt of the notification of award.

B.3. Component 3 - Oral Feedback Meeting

During the oral feedback meeting, GSA’s objectives are to provide:

· Reasonable responses to written questions submitted by the offeror;

· Cohesive explanations for the evaluation conclusions and contract award decisions;

· Any additional information about the fairness and impartiality of the evaluation and whether the award decision was rational;

· Reasonable responses to additional questions raised during the meeting;

· Additional transparency into the underlying competition process; and,

· A greater understanding of the evaluation and award process.

GSA will not provide any information that is prohibited by law or regulation.

B.4. Component 4 - Post Oral Feedback Meeting Questions

Within two business days after the conclusion of the oral feedback meeting, the offeror may submit a list of written questions to the contracting officer. The contracting officer will provide a written response within five business days and, unless otherwise noted, the INFORM process is concluded.

If the offeror elects not to submit a list of written questions within two business days after the oral feedback meeting, the INFORM process is concluded.

3.0 EVALUATION FACTORS

Evaluations will be conducted in accordance with FAR subpart 8.4, Use of Federal Supply Schedules. FAR part 15, Contracting by Negotiation, is not applicable.

A single BPA award will be established with the responsible contractor whose quote conforms to the requirements outlined in this RFQ and is most advantageous to the Government based on the best value determination. GSA will determine best value to the Government based on evaluation of price with non-price factors considered. The combined weight of the non-price factors is equal to price.

The technical criteria, listed in descending order of importance, for this requirement, are as follows:

· Management Plan

· Past Performance

· Socioeconomic Status

The RFQ will require Vendors’ quotations to price options which will be included in the overall evaluation of offers for award in accordance with FAR subpart 17.2. The Vendor must submit firm-fixed prices and extended prices (i.e., Unit Price x Estimated Quantity) for every line item listed under each performance period. Total Evaluated Price will be calculated as indicated on the Electronic Offer Sheet, provided in the RFQ.

Only those quotations that fully meet all submission and eligibility requirements as outlined in the RFQ [see RFQ Sections 1.3, 2.1, 2.3 and 3.2] will be evaluated. All ineligible Vendors will not receive any further consideration and will be eliminated from this procurement action.

3.1 Technical Evaluation Factors

3.1.1 Management Plan

The Management Plan factor addresses the Contractor’s overall approach and commitment to managing the Blanket Purchase Agreement (BPA) and accomplishing the objectives of this requirement. Vendors are encouraged to provide innovative solutions that provide a positive benefit or advantage to the Government, which may be viewed favorably. The Government has the right to incorporate all or part of the Contractor’s proposed Management Plan. If incorporated, the Management Plan will be binding upon the Contractor and the Government.

The Contractor shall address how they intend to staff and manage the BPA in order to successfully accomplish the requirements of the Performance Work Statement.

The Contractor’s self-attestation on the required cover sheet addresses their understanding and overall ability to perform the required services as outlined in the Performance Work Statement.

The Contractor shall address their overall approach and processes that set them apart from the competition or otherwise benefit the Government beyond the requirements (i.e., time and/or cost savings, innovative solutions, staffing and/or management solutions, etc.).

The Management Plan shall be limited to ten (10) pages, and the Management Plan Attachments shall be limited to twelve (12) pages (see specified individual limits below for each component of the Management Plan Attachments), not including a GSA Schedule Contractor Teaming Arrangements (if applicable), which does not count toward any page limits.

Quotes will be evaluated on the extent to which they provide adequate management, staffing and communications, preventive/predictive maintenance, NCMMS usage and data management, repair management, project management and alteration project assistance, and energy conservation, as detailed below:

(a) Staffing Plan - The Staffing Plan addresses how the Contractor intends to accomplish the requirements of the PWS using in-house and subcontracted resources. Quotes will be evaluated on the extent to which they propose to (1) provide for the maintenance of a qualified workforce; (2) ensure adequate and efficient resource coverage at all locations under this BPA; and (3) minimize operational disruption as a result of contractor employee turnover and other constraints to employee availability.

Submission Requirements - The Staffing Plan should include:

(i) Positions, their titles, responsibilities, and physical locations. Identify the positions and individuals that are proposed as “key.”

(ii) Minimum qualifications for each position identified.

(iii) Training/certifications to be pursued for each position identified.

(iv) Subcontractors/Contractor Team Arrangements (CTA) that will be used and their areas of responsibility.

· Vendors shall include a list of the name(s) and locations of all subcontractor(s) proposed for this requirement.

· The plan shall address, as appropriate, how it plans to overcome any service challenges (i.e., timely responses, scheduling, etc.) presented by proposed subcontractors are who geographically-distant from the site of work.

(v) Description of how the contractor plans to recruit and retain personnel, particularly key personnel.

(vi) Description of how the contractor plans to fill vacancies as a result of attrition, including a proposed schedule for recruitment, selection, training, and transition.

(vii) Description of how the Vendor will manage resources with a union agreement.

(viii) Description of how resources will be apportioned in the building and building site.

(ix) Overall approach, priorities, and the work to be accomplished during the transition phase.

(x) A detailed Organization Chart with identified key personnel and proposed staffing (FTE and PTE) and flow of responsibility and authority.

NOTE: After award, the Contractor shall be obligated to adhere to the proposed minimum qualifications for each position. No changes to specific personnel proposed for key positions may be made without the Government’s consent. The cost impact of any business decision by the Contractor to increase the wage or value of the service provided (through a reclassification or promotion of its employee) will be borne by the Contractor.

(b) Energy Conservation Approach - The Energy Conservation Approach addresses how the Vendor intends to save energy during the performance of this BPA. Quotes will be evaluated on the extent to which this approach implements energy conservation initiatives to operate equipment and systems as efficiently as possible without compromising service to building tenants, as described in the PWS.

Submission Requirements - The Contractor should describe their approach to saving energy during the performance of the requirements of this performance work statement. This includes equipment and system operational and maintenance tactics as well as their approach to tracking and documenting the results of their energy conservation efforts and action plans for reducing energy use.

(c) Innovative Solutions Approach - The Contractor shall address their overall approach and processes that set them apart from the competition or otherwise benefit the Government beyond the requirements, i.e., time and/or cost savings, innovative solutions, staffing and/or management solutions, etc.

Submission Requirements - The Contractor should describe their approach to provide time and/or cost savings and other actions beneficial to the Government and subject location(s) during the performance of the requirements of this performance work statement. This includes, but is not limited to, staffing and/or management solutions, equipment and system operational and maintenance tactics, management and use of subcontractors, staff training, staff retention practices, and other actions specific to the Vendor.

(d) Management Plan Attachments - The following are the list of plans required to be submitted in association with the Management Plan. These plans are attachments to the Management Plan document and submission requirements are as detailed below:

(1) Monthly Progress and Communications Plan - The Monthly Progress and Communications Plan addresses how the Contractor intends to communicate with GSA staff and other stakeholders. Quotes will be evaluated on the extent to which the plan proposed ensures (1) all concerned parties are informed and up to date on all building projects and issues; (2) the Contractor’s plan facilitates strategic and tactical planning; and (3) pertinent information is systematically documented and provides for greater ease of access for personnel.

Submission Requirements - This plan shall be included as an attachment to the Factor 1 documentation. This plan is limited to two (2) pages, formatted as described above. The Monthly Progress and Communications Plan should include the Contractor’s method for providing the GSA staff and other stakeholders with accurate monthly progress information describing the status and impact of all current and future contract and asset programs, including custodial and mechanical projects, energy usage, tenants, etc. The Contractor should articulate specifics on how this update will be accomplished, including the information to be provided, goals, and objectives.

(2) Quality Control Outline - The Quality Control Outline addresses how the Vendor intends to ensure the quality of services performed under this BPA. Quotes will be evaluated on the extent to which they provide for the continued operation of equipment and services, prevention of potential disruptions to equipment and services and the timely performance of required repairs and any other corrective action.

Submission Requirements - This plan shall be included as an attachment to the Factor 1 documentation. This plan is limited to five (5) pages, formatted as described above. The Quality Control Outline should detail the Contractor’s methods, frequencies, and percentage of each type of work (i.e., Routine Work Orders, Urgent Work Orders, Emergency Work Orders, Subcontract Work, Tenant Service Requests, etc.) that is inspected, documentation, and remedies for ensuring that work performed is of the highest quality. It should describe the procedures for correcting problems and addressing Quality Assurance findings. The outline should be tailored to address the different requirements of the PWS, including custodial, mechanical, elevators, and other PWS requirements.

(3) Preventive/Predictive Maintenance (PM) Plan - The PM Plan addresses how the Vendor intends to ensure all equipment and systems covered under the scope of the PWS requiring a PM procedure, tour, inspection, and/or testing is continually accounted for, scheduled, documented, and completed as scheduled each month. Quotes will be evaluated on the extent to which the plan demonstrates an effective, compliant, and efficient operation and maintenance of all equipment and systems while ensuring maximum equipment life and minimum downtime. Plans that successfully and holistically integrate the use of the Government’s CMMS, customer service desk operations, quality control, and other aspects of the Contractor’s programs are viewed favorably.

Submission Requirements - This plan shall be included as an attachment to the Factor 1 documentation. This plan is limited to five (5) pages, formatted as described above. The PM plan should detail the Contractor’s approach for ensuring all equipment and systems covered under the scope of the PWS requiring a PM procedure, tour, inspection, and/or testing is continually accounted for, scheduled, documented, and completed as scheduled each month. The plan should articulate how the Contractor’s approach will provide for the efficient operation of all equipment and systems; maximum equipment life; minimum downtime for accomplishing procedures, and a system that identifies equipment requiring upgrades or replacement, and warranty management. The plan should detail the Contractor’s approach to using the 2018 GSA Maintenance Guide, any deviations and the rationale for doing so. The plan should detail what equipment will receive tours, the frequencies, the methodology for documentation, and the application of data in efficient operations. The Contractor should articulate specifics on the employee(s) using the BAS system, the training they will receive, the ways they will use the system and associated benefits, any subcontractor(s) and the support they will provide quantified in hours and associated services.

(4) NCMMS Usage and Data Management Plan - The NCMMS Usage and Data Management Plan addresses how the Vendor intends to use and manage the NCMMS system and facility database. Quotes will be evaluated on the extent to which the plan demonstrates quality control, usage management, and system integration of accurate and reliable data within the system as well as information captured outside of the system.

Submission Requirements - This plan shall be included as an attachment to the Factor 1 documentation. This plan is limited to two (2) pages, formatted as described above. The Contractor should provide a plan identifying the personnel who will provide input and output of the government’s NCMMS system and facility database. Minimally, the plan should detail intended daily usage, data validation and quality control management over input, methodology and timeline for inventory verifications, and reports integration with other program areas. The plan should include the Contractor’s process for maximization of mobile NCMMS management, NCMMS auditing and data quality, and Key Performance Indicator (KPI) reporting. The Contractor should also include a plan for providing an onsite reference library for information not captured in the NCMMS and detail the data and items to be stored.

(5) Repair Plan - The Repair Plan addresses how the Vendor intends to identify, document, and perform all levels of repairs covered under the scope of this BPA. Quotes will be evaluated on the extent to which the plan demonstrates an understanding of the types of repairs under this scope, including required response times, and the necessary documentation involved, to ensure quality materials and workmanship as well as safety to equipment, personnel, and tenants, as described in in the PWS.

Submission Requirements - This plan shall be included as an attachment to the Factor 1 documentation. This plan is limited to two (2) pages, formatted as described above. The Contractor should detail its plan for identifying, documenting, and performing all levels of repairs covered under the scope of this contract. The Contractor should include its proposed maximum response times for providing all levels of repair, parts and materials, how after-hours and emergency problems will be addressed, subcontractor plans, etc. For projects expected to cost more than the Contractor’s repair responsibility but less than $150,000, the Contractor should also propose details of how it will provide a thorough itemized equipment condition assessment including a detailed cost estimate of parts, materials and labor hours, and any other necessary information required to produce a bid package of a quality suitable for RFQ of project quotes.

(6) Project Management and Alteration Project Assistance Plan - The Project Management and Alteration Project Assistance Plan addresses the Vendor’s strategy for detailing the capabilities and specific value-added services to satisfy the technical support of Government programs and projects as detailed in the PWS. Quotes will be evaluated on the extent to which the plan demonstrates an understanding of the scope of these services; the allocation and strategic sourcing of personnel and organizational resources—both internal and external to the company, the mitigation of potential impacts upon tenants, the level of communication and coordination with stakeholders and tenants, and the sophistication and effectiveness of project management and delivery strategies. The plan should articulate the varying levels of resources available for different types of services, including the use of qualified in-house employees, corporate and/or subcontracted resources, and their roles in providing the service.

Submission Requirements - This plan shall be included as an attachment to the Factor 1 documentation. This plan is limited to two (2) pages, formatted as described above. At a minimum, the Contractor should detail the means and methods for providing project management, alteration project assistance, and engineering support of third-party construction projects (i.e., executed by entities other than the Vendor). The Contractor should specify all services that will be made available to the Government both as part of standard monthly services and the specific threshold(s) at which these services will only be available to the Government on a reimbursable (above standard) basis.

(7) GSA Schedule Contractor Teaming Arrangement (CTA)

· “Contractor Teaming Arrangement (CTA)” shall refer to CTAs, Joint-Ventures, Prime-Subcontractor Agreements, and all other teaming arrangements.

· Vendors submitting under a GSA Schedule CTA shall provide an executed copy of the team’s teaming agreement (with signatures) identifying the following:

· The Schedule CTA document should designate all team members and their corresponding Schedule contract numbers.

· Describe the tasks to be performed by each team member, along with the associated proposed prices (e.g., unit prices, labor categories, and hourly rates).

· An authorized representative of each entity of the Schedule CTA must sign the quote package.

· The Schedule CTA must provide a certificate or statement that identifies a single point of contact, i.e., a principal representative (by name) of the CTA for purposes of resolution of contractual matters and payment issues.

· A clear and concise statement shall be included in the document submission for Evaluation Factor 1 (“Management Plan”). The statement shall include the intent in entering into the teaming arrangement, the type of teaming arrangement, and the team members involved.

· All documentation required under this section shall be included as an attachment to the RFQ quote.

3.1.2 Past Performance

(1) This criterion will evaluate the relevance and quality of a Vendor’s past performance in performing services for projects similar in size, scope, and complexity to the one described in this RFQ. Similar size is primarily determined by experience with facilities of comparable square footage. Similar scope is defined by performance of the same type of services, and similar complexity is defined by the same types of facilities and equipment. Such projects must have involved operations and maintenance and related services. It measures and assesses the Vendor’s overall relevance and quality of past performance, record of conforming to contract requirements and to standards of good workmanship; the Vendor’s adherence to contract schedules, including the administrative aspects of performance; the responsiveness of management; the Vendor’s history of reasonable and cooperative behavior and commitment to customer satisfaction; including the Vendor’s business-like concern for the interest of the customer, and the Vendor’s overall performance on their contracts. Evidence of a history of successful past performance as a team will be considered an asset for any Contractor Team Arrangements (CTAs), joint ventures and subcontracting arrangements.

(2) By the closing date for receipt of quotations, the Vendor is requested to submit a detailed descriptive listing of no more than 3 projects (with at least one year of completed performance) performed within the past 3 years that are similar in nature to the one described in this RFQ. The Vendor shall describe how these contracts relate to the prospective contract and indicate that the Vendor is likely to successfully perform the prospective contract. For GSA Schedule Contractor Team Arrangements (CTA), joint ventures, or any major subcontractor arrangements, the executed teaming agreement between both parties should be submitted detailing ownership stakes, roles, and responsibilities. Projects may be submitted for the GSA Schedule CTA/joint venture as an entity or for an individual member of the GSA Schedule CTA/joint venture. Prior experience working together in a CTA/joint venture minimizes risk to the Federal Government.

(3) Per FAR 42.1503(g), projects where the end date of the performance period is more than 3 years ago shall not be considered. Additionally, past performance projects with less than a year of total performance shall not be considered. Recent performance is categorically described as too recent, recent, or not recent. “Similar” is defined as projects comparable in terms of such factors as square footage, duration, complexity of equipment and systems, makeup and mission of buildings and their occupants, types of services performed, or level of Contractor responsibility and authority. For ongoing contracts, the Contractor must have a minimum of one (1) year of experience performing the services at those location(s) by time of the closing date of this RFQ in order for those contracts to be evaluated as part of the Vendor’s relevant prior experience. The detailed description submitted for each project should include, as a minimum, the following information:

a) Type of facility, number and geographical locations of associated buildings, nature of tenant mission and population, square footage, complexity of equipment, age of facilities.

· Square Footage shall distinguish between Rentable Square Footage and Gross Square Footage of the project building(s).

· Total Square Footage shall distinguish between the project building(s)and any grounds, roads, and/or parking lots, if applicable.

b) Estimated annual and total potential dollar value of contract.

c) Description of services provided and the Vendor’s level of responsibility and authority on the project.

d) List of subcontracted services and subcontractors used, along with estimated annual cost of each subcontracted service.

e) Type of contract (e.g., cost reimbursable, incentive fee, award fee, time and materials, fixed price, etc.).

f) Date of contract start and completion, including options.

g) Name, title, address, phone number, and email of customer contact. It is incumbent on the Vendor to ensure the customer information is current and accurate.

h) Name, title, address, phone number, and email of the building's owner or are presentative of the owner who can attest to the quality of the services provided. It is incumbent on the Vendor to ensure this information is current and accurate.

(4) Vendors shall submit CPARs Reports, if available.

(5) Vendors without any relevant CPARS Reports shall submit Past Performance Questionnaires (PPQs), completed by the applicable client with their quote. Vendors must ensure that correct phone numbers and email addresses are provided for the client point of contact. Vendors should follow-up with clients/references to ensure timely submittal of questionnaires. If the Vendor is unable to obtain a completed PPQ from a client for a project before the RFQ closing date, the Vendor should complete and submit with the quote the first page of the PPQ, which will provide contract and client information for the project. If the client requests, the client may submit a questionnaire directly to the Government's point of contact, via email at simeon.berry@gsa.gov prior to RFQ closing date. Vendors may resubmit questionnaires previously submitted with other quotes/proposals or may obtain an updated/new PPQ from a client for any submission. Vendors shall not incorporate by reference into their quote PPQs previously submitted for other RFQs/RFPs (i.e., GSA will not maintain a database of PPQs submitted by Vendors, therefore the completed questionnaires, whether new, or previously submitted on another procurement, must be submitted with the quote). PPQs that fail to provide supporting narratives (or adequate supporting narratives) for the ratings may be rated less favorably.

(6) In the case of a Vendor without a record of relevant Past Performance or for whom information on Past Performance is not available, the Vendor may not be evaluated favorably or unfavorably on Past Performance. The Vendor, however, must affirmatively state this in its quote to identify the status to GSA. Failure to do so may result in an “Unacceptable” rating.

(7) Regarding past performance on any projects submitted on behalf of managers, key personnel, subcontractors or other partners, evidence of collaborative prior experience among the partners will be viewed favorably. As stated above, although Past Performance information captured in a CPARS Report is preferred, it is not mandatory, and PPQs are also acceptable.

(8) The Government shall consider the currency and relevance of the information submitted by Vendors, the source of the information, context of the data, and general trends of the Vendor’s performance when evaluating CPARS or PPQs.

(9) The Government reserves the right to verify past performance information by reviewing PPIRS or other Government appraisal systems. The Government may also check any cited references to verify supplied information. The Government is not limited to the information or evaluations provided. The Contracting Officer may identify and analyze other relevant and recent past performance of the Vendor. Any additional sources of information concerning the Vendor’s past performance which the Government becomes aware of can be considered in the evaluation of the Vendor’s past performance.

(10) The Government is defining “recent” past performance projects as projects with at least one year of total contract performance where the end date of the performance period is no more than three (3) years ago. Because of the wide variety of past performance history of individual Vendors, the Government is not required to ensure that an equal number of references be obtained for each Vendor.

(11) Submission Requirements - The Past Performance Factor is limited to a one (1) page cover sheet, formatted as described above, with three (3) records from either CPARS or the PPQ, or a combination thereof. The Contractor should detail how each record meets the “similar in size, scope, and complexity” requirement described above in the cover sheet. The Contractor may provide additional details for review that would justify how a project meets the requirements, as necessary. The cover sheet shall include a breakdown or table listing the associated records, with project titles, contract numbers (if available), service-type(s), square footage, and dollar values.

3.1.3 Socioeconomic Status Factor

Socioeconomic Status will be evaluated based on the Vendor’s standing as a Small Business in one or more of the following socioeconomic categories: SDB; HUBZone; SDVOSB; and/or WOSB, under NAICS 561210.

A Vendor that qualifies as a Small Business but is not a SDB, HUBZone, SDVOSB, or WOSB will be rated lower than a Vendor that qualifies as either a SDB, HUBZone, SDVOSB, or WOSB. A Vendor that qualifies in two or more socioeconomic categories will be rated more highly than Vendors who qualify in one of the socioeconomic categories.

3.2 Price Evaluation Factor

1) The Vendor’s GSA Schedule Price List must contain line items for all services/labor categories and materials (with the exception of OLMs) to be furnished under the resulting BPA.