2.1.1 Att.2 - Past Performance Questionnaire.docx

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Attached to
U. S. CBP, Southern Border Food Services IDIQ
Solicitation number
70B03C26R00000100
Issued by

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This is a Past Performance Questionnaire template for evaluating contractor performance on the U.S. Customs and Border Protection (CBP) Southern Border Food Services Indefinite Delivery, Indefinite Quantity (IDIQ) contract (70B03C26Q00000100). The questionnaire is designed to assess offeror capability to successfully perform food services requirements of similar scope, size, and complexity as outlined in the Statement of Work.

The questionnaire requires contractors to provide general information including company name, project title, contract number, contract value, period of performance, and customer details. Offerors must describe project scope, their role and responsibilities, and whether work involved food services provision. Performance is evaluated across nine areas using a five-point scale: adherence to schedule and budget, quality of deliverables, technical expertise, subcontractor management, communication and reporting, responsiveness to customer needs, problem-solving and risk mitigation, compliance with applicable standards, and overall customer satisfaction. Contractors must also identify key strengths and weaknesses, provide recommendations for future similar work, and certify the accuracy of their responses. Completed questionnaires should be submitted to Contract Specialist Christopher J. Shaw at christopher.j.shaw@cbp.dhs.gov. This template is a standard evaluation tool and does not contain specific contract performance requirements or deliverables.

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Past Performance Questionnaire

U.S. Customs and Border Protection (CBP) Southern Border Food Services Indefinite Delivery, Indefinite Quantity (IDIQ) 70B03C26Q00000100

The purpose of this questionnaire is to evaluate the offeror’s past performance on projects of similar scope, size, and complexity to the requirements outlined in the Statement of Work (SOW). The information provided shall be used to assess the offeror’s ability to successfully perform the requirements of this contract.

Please complete all sections of this questionnaire to the best of your ability. Your responses shall remain confidential and shall only be used for evaluation purposes.

Section 1: General Information

1. Name of Offeror (Contractor):

2. Project Title:

3. Contract Number:

4. Contract Value:

5. Period of Performance (Start Date – End Date):

6. Customer Name (Government Agency or Company):

7. Customer Point of Contact (POC):

· Name: ___________________________________________

· Title: ___________________________________________

· Phone: ___________________________________________

· Email: ___________________________________________

Section 2: Project Description

1. Provide a brief description of the project, including its scope, size, and complexity.

2. Describe the offeror’s role and responsibilities in the project.

3. Was the project related to Food Services?

4. Did the project involve Providing Food Services?

· Yes

· No

· If yes, please describe:

Section 3: Performance Evaluation Please rate the offeror’s performance in the following areas using the scale below:

· 5 – Excellent: Performance significantly exceeded expectations.

· 4 – Very Good: Performance exceeded expectations.

· 3 – Satisfactory: Performance met expectations.

· 2 – Marginal: Performance did not meet expectations.

· 1 – Unsatisfactory: Performance significantly failed to meet expectations.

· N/A – Not Applicable: Not relevant to this project.

Evaluation Area
Rating (1–5 or N/A)
Comments

Adherence to project schedule

Adherence to project budget

Quality of deliverables

Technical expertise

Ability to manage subcontractors

Communication and reporting effectiveness

Responsiveness to customer needs

Problem-solving and risk mitigation

Compliance with applicable codes/standards

Overall customer satisfaction

Section 4: Strengths and Weaknesses

1. What were the offeror’s key strengths during the performance of this project?

2. Were there any weaknesses or areas for improvement? If so, please describe.

Section 5: Additional Feedback

1. Would you recommend this contractor for similar work in the future?

· Yes

· No

· Please explain your response:

2. Do you have any additional comments or feedback regarding the offeror’s performance?

Section 6: Certification I certify that the information provided in this questionnaire is accurate and reflects my honest assessment of the offeror’s performance.

· Name: ___________________________________________

· Title: ___________________________________________

· Organization: ___________________________________________

· Phone: ___________________________________________

· Email: ___________________________________________

· Date: ___________________________________________

Instructions for Submission:

Please return the completed questionnaire to the Contract Specialist at the following email address: christopher.j.shaw@cbp.dhs.gov. If you have any questions, please contact the Contract Specialist directly.

File details come from the government source that posted it. Updated .