1.1.3 DRAFT PSNS_TASK Liason.docx
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- N00406 JAPAN SUPPORT SERVICE(S)- REGION
- Solicitation number
- N0040626REGION
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This is a Performance Work Statement (PWS) for Coordinate/Liaison Travel Support Services at Puget Sound Naval Shipyard Detachment Yokosuka, Japan. The contractor shall provide personnel to coordinate and manage travel support for TDY/TAD and PCS personnel, including clerical staff and area orientation liaisons. Key responsibilities include assisting with daily in-briefs of arriving travelers, maintaining recall lists and NEO documentation, managing visitor tracking, scheduling charter bus services, contacting lodging vendors, maintaining policy libraries, and entering data into the Defense Travel System. Personnel must be able to meet arriving travelers at Narita/Haneda International airports, provide welcome briefs describing lodging and emergency contact information, arrange transportation from airports to lodging facilities and work locations, assist with US Embassy and Japan Immigration visits, and support special needs travelers. The contractor must maintain area knowledge of local hospitals, lodging accommodations, and attractions, and possess a valid 4EJ SOFA driver's license to operate government vehicles for passenger transportation, material courier support, and delivery of basic necessities to personnel subject to restriction of movement.
The contractor is responsible for personnel supervision, timekeeping, training, safety compliance, and incident reporting to the Procuring Contracting Officer and Contracting Officer Representative within 24 hours of any accidents. All contractor personnel must be qualified in their assigned labor classifications before commencing work, and the contractor must obtain all required certifications and licenses. Staff must be on-site Monday through Friday, excluding federal holidays, during normal work hours, with capability to respond to emergency conditions at no additional cost to the Government. The contractor shall attend post-award conferences and periodic progress meetings as required and must promptly remove or deny access to any personnel whose conduct is inconsistent with Government interests while continuing to perform all contract services.
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Attachment 13
PERFORMANCE WORK STATEMENT
PUGET SOUND NAVAL SHIPYARD DETACHMENT YOKOSUKA
FACILITY SUPPORT SERVICES: Coordinate/Liaison Travel (SLIN 3005AH)
1.0 SCOPE
This Performance Work Statement describes the efforts required by the Contractor to provide personnel to coordinate/liaison travel support for Puget Sound Naval Shipyard Detachment at Yokosuka, Japan (PSNS&IMF). Contractor personnel shall possess the necessary area orientation coordination support, travel clerical and clerical knowledge and skills required to carry out all assigned duties/task identified herein.
2.0 APPLICABLE DOCUMENTS
COMNAVFORJAPANINST 1020.3 Latest Edition (civilian clothing) COMFLEACTINST 5800.2 Latest Edition (vehicle code for CFAY) COMNAVFORJAPANINST 5800.9 Latest Edition (vehicle operations) COMFLEACTINST 3140.1 Latest Edition (tropical cyclone & storm plan) 29 CFR Part 1910 - Occupational Safety and Health Administration (OSHA) General Industry Standards 29 CFR Part 1915 - Occupational Safety Standards for Shipyard Employment OPNAVINST M-5090.1 Latest Edition (environmental readiness program)
3.0 REQUIREMENTS
TASK 8: COORDINATE/LIAISON TRAVEL SUPPORT SERVICES. Contractor shall provide staff, train, and schedule Clerical Support & Quarters Referral Support personnel (Task 6 & 7) in the execution of identified duties, provide daily direction and oversight for Task: Quarters Referral Support and Clerical Support Service (Task 6 & 7), coordinate with WFS Superintendent and Manager and detachment management to ensure all work is accomplished efficiently, accurately, and timely. Contractor shall provide clerical support for TDY/TAD and PCS personnel such as:
· Assist with daily in-brief of travelers
· Compile metrics as assigned to support the WFS and detachment management (e.g. visit tracking, emergency contact/location list, medical information envelopes, etc.
· Manage WFS office visitors by tracking and directing visitors to the appropriate PSNS&IMF manager for problem resolution
· Maintain the recall list, updating weekly to ensure accuracy,
· Maintain and ensure NEO is completed and up to date for each personnel
· Route various types of forms: to include visitors pass and SOFA forms
· Issue and receive lockers and maintain up to date listing of locker usage/ownership
· Maintain the informational files regarding “Things to do in Japan” by researching new items, and updating/restocking the flyers
· Create and maintain media presentations regarding policy, guidance or “Things to do in Japan” as assigned
· Data entry/extraction of Defense Travel System (DTS) information in support of WFS/Detachment office
· Schedule/arrange charter bus services to support arriving/departing travelers with concurrence from the WFS Manager or Contracting Officer Representative (COR)
· Contact Lodging vendors to validate TDY employees’ location
· Maintain “hard copy” library of relevant Policies and Instructions (CFAY, CNFJ, PSNSIMF, DoD, etc.)
· Gain and maintain the ability to enter and track FAR’s and BCAPS.
When required, provide back up support as Area Orientation Liaison:
· Meet arriving personnel (travelers) at Narita/Haneda International airports
· Provide Welcome Brief to travelers which shall describe assigned lodging, location of muster for next work day, emergency contact information, food choices for evening meal, opportunity to obtain funds before leaving airport
· Assist travelers with transportation arrangements from airport to assigned lodging
· Assist travelers with transportation from assigned lodging to muster location for next work day
· Assist travelers with transportation and guidance to and from US Embassy, Japan Immigrations
· Assist special needs traveler (e.g. medical limitations) from assigned lodging to airport
· Assist arriving Material Courier (Traveling Saint)
· To deliver material to designated Materials Point of Contact (POC) by establishing contact to arrange a transfer point
· OR meet a Traveling Saint at the airport to take possession of material and deliver material to designated Material POC (note: material received will be sized appropriately for one personnel to transport).
· Provide general administrative services to include (copy, file, shred, deliver, pick-up, etc.) in direct support of Work Force Support (WFS) office.
· Contractor to provide delivery services to personnel subject to restriction of moment (ROM). Delivery services may include food, beverages, medical equipment, etc.
Personal guides are not authorized. Contractor must have area knowledge and insights to local hospitals, local lodging accommodations, US Embassy, Japan Immigrations, local sites/events/attractions.
The Contractor shall possess a valid driver’s license (4EJ (SOFA)) to operate a government vehicle for purposes of transporting passengers from government facility to designated lodging facility, transport Traveling Saint to designated transfer point, pickup and delivery of material for Traveling Saint, and for pickup and delivery of basic necessities (included, but not limited to food & beverage, personal care products, and health products) for personnel who are subject to ROM.
The contractor must be on site M-F, excluding federal holidays listed in Master PWS, during work hours.
In case of an emergency condition, requiring immediate attention exists, or contractor support, the Contractor shall divert the workforce, or such part thereof, to meet the condition. When these employees are no longer needed for the special work, they shall be directed by the Contractor to return to their normal work. No additional cost shall be charged the Government for the diversion, and the Contractor shall not be penalized because the normal daily work which otherwise would have been performed during the interval has been neglected.
3.1 CONTRACTOR RESPONSIBILITIES
a. The Contractor shall be responsible for the control and supervision of Contractor personnel performing under this PWS. This includes Contractor employee leave and timekeeping issues. The Contractor is responsible for properly training its employees to recognize the scope of their duties before they commence work on a PWS. Contractor personnel must be qualified to perform the duties of their assigned labor classifications at the beginning of the PWS.
b. The Contractor shall be responsible for compliance of employees with all safety regulations while working on a Government site. All accidents which may arise out of, or in connection with, performance of required services that result in injury, death, or property damage shall be reported in writing to the Procuring Contracting Officer (PCO) and cognizant Contracting Officer Representative (COR) within 24 hours of such occurrence. Reports shall cite the applicable PWS number and give full details of the accident, including statements from witnesses. These procedures shall also apply to any claim made by a third party against the Contractor as a result of any accident that occurs in connection with performance under this contract.
c. The Contractor shall be responsible for obtaining any certifications and licenses that may be required for performance under this contract.
d. The Contractor shall attend all post award conferences and periodic progress meetings convened by the Contracting Officer or Contracting Officer's Representative. Meeting attendance and resolution of any outstanding issues shall be at no additional cost to the Government.
e. The Contractor shall promptly remove, or deny access to, any Contractor personnel whose conduct is determined by the Contractor or COR to be inconsistent with the best interests of the Government. The Contractor shall continue to perform contract services following the removal of, or denial of access to, said personnel.
g. The Contractor shall have a COMFLEACT Yokosuka supplied 4EJ license and be authorized to operate <2,000lb Government owned trucks, if necessary, for transport of material. Contractor’s personnel carrying out TASK 8 will possess operator’s permits for government-provided light trucks or sedans shall possess a valid USFJ Form 4EJ, US Forces Japan Operator’s Permit for Civilian Vehicle.
3.2 CONTRACTOR LIABILITY
During periods when access to Government material is granted, the Contractor shall exercise precautions necessary to prevent loss or damage due to theft, carelessness, vandalism, or any misuse. The Contractor shall report in writing all cases of loss, damage, or destruction of Government Property Furnished to the COR as soon as such facts become known, or when requested by the COR.
3.3 WORKING HOURS
a. These are the anticipated shifts: 1st Shift 0700 to 1530. Sunday to Saturday. Working hours outside of the anticipated shift may be required. Workforce Support requirements will fluctuate resulting from the influx of PSNS personnel temporarily assigned to Yokosuka for shipboard availability periods.
b. The Contractor should anticipate working more than 40 hours per week 5% of the time during the period of performance (overtime hours not anticipated to exceed 8 per week). Authorization must be obtained from the PCO, COR or ACOR prior to any hours worked over 40 hours per week.
3.4 CONTRACTOR PROVIDED MATERIAL, SUPPLIES AND EQUIPMENT
The Contractor shall provide the following as required by efforts under individual PWS.
a. When required by local or federal regulations, site personnel shall wear ANSI rated safety glasses, safety shoes, hard hats, and earplugs furnished by the Contractor.
4.0 GOVERNMENT FURNISHED PROPERTY
The government will provide all office equipment, personal computer (PC), printers and copiers, telephone and fax machine equipment, forklifts and work spaces at PSNS Detachment Yokosuka, Japan. Personal or company use of phones, utilities, computers, printers, copiers, etc., not directly related to required services is strictly prohibited. Contractor shall not remove any government-furnished equipment or supplies from the worksite without the express written permission of the Contracting Officer
4.1 ACCESS TO GOVERNMENT FACILITIES
The normal places of performance are building F-157 Main Floor Detachment spaces & 3rd Floor Detachment office area, Puget Barge Facilities YR-85, 95 and 96, Building 5218 1st Floor, Building-1841 2nd floor, Buildings 5230, 5233, 1235, portable office trailers, 5014/5014 annex, Building J-12 Modular, Trailer 20 on berth 10, J-12 Paint Shop, J-38 Warehouse, Building 5243, Building 5016 Woodshop, J-11 Warehouse, CVN Hanger Bay Offices. Customer Address: Puget Sound Naval Shipyard and IMF, 1400 Farragut Avenue, Bremerton, WA 98314-5001
The Contractor is responsible for providing information to the Government facility representative necessary to obtain clearances, permits, and security badges which will allow Contractor personnel access to work sites. This shall include any police checks or other requirements of the badge issuing activity. Further, the Contractor is responsible for ensuring security badges are promptly returned to the issuing activity upon termination of an employee or completion of a given project. The Contractor will be issued security badges and operation permits after clearance has been granted to access the base.
5.0 DELIVERABLES
5.1 MONTHLY STATUS REPORT
The Contractor shall submit a monthly status report to the ACOR no later than the 10th working day of the following month that includes all activity on the PWS.
6.0 SECURITY
Personnel shall be a U.S. citizen and possess a minimum of a CONFIDENTIAL clearance in order to access workspaces.
7.0 PERFORMANCE BASED REQUIREMENTS
The Contractor’s performance under this PWS will be evaluated in the following areas:
The following four (4) level assessment rating system will be used to evaluate a contractor’s performance.
| PERFORMANCE ELEMENT |
| PERFORMANCE REQUIREMENT |
| SURVEILLANCE METHOD |
| ACCEPTABLE QUALITY LEVEL |
| INCENTIVES/ DISINCENTIVES |
| Personnel |
| Qualified staff provided within the timeframes specified in the PWS. |
| Verification by the ACOR. |
| Greater than 95% of the PWS start dates are met by staff qualified to meet the specified task objectives. |
| Past performance will be considered in determining future PWS awards. |
| Contract Deliverables |
| Contract deliverables furnished as prescribed in the PWS, CDRLs and PWSs. |
| Verification by the ACOR. |
| Greater than 95% of the deliverables submitted timely and without rework required. |
| Past performance will be considered in determining future PWS awards. |
| Overall Contract Performance |
| Overall contract performance of sufficient quality to earn a Satisfactory (or higher) rating in the ACOR’s annual performance report. |
| Assessment by the ACOR. |
| All performance elements rated Satisfactory (or higher). |
| Past performance will be considered in determining future PWS awards. |
| Invoices |
| Invoices in accordance with contract procedures are timely and accurate. |
| Review and acceptance of the invoice. |
| 100% of the invoices are timely and accurate. |
| Past performance will be considered in determining future PWS awards. |
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