00006485_Att D4_Exp Qual Cert Serv.docx
DOCX document 21 KB Posted
- Solicitation number
- S-73000-00006485
- Issued by
- Marion County, Oregon
About this file
This document is Attachment D4 for a Request for Proposal (RFP) issued by the Oregon Department of Transportation (ODOT) for the supply of scalable battery backup power systems for wireless microwave and two-way communication sites. The RFP seeks one qualified supplier to provide these systems as needed, as per ODOT's Wireless Communication Section requirements and specifications. The RFP covers the jurisdictions of Marion County and the City of Salem.
The RFP requires detailed information from proposers on their products, qualifications, certifications, and services. This includes listing any factory trainings and certifications, disclosing their technical experts' experience, describing their ordering, escalation, and customer support processes, as well as detailing their system solutions, installation, maintenance, and other related services. Proposers must also provide pricing for the various services outlined in the RFP.
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Other files
| File | Type | Posted |
|---|---|---|
| 00006485 Proposal Scores.xlsx | XLSX spreadsheet | |
| 00006485_Att D3_Performance Guarantee Requirements.docx | DOCX document | |
| 00006485_Att F_Scoring Criteria.docx | DOCX document | |
| Power System PA - Agenda.docx | DOCX document | |
| 00006485_Att B_Disclosure exemption~1.docx | DOCX document | |
| 00006485_Att C_.Proposer Info and Certs.docx | DOCX document | |
| 00006485_Att D1_Mandatory Technical Requirements.docx | DOCX document | |
| 00006485_Att D2_System Solution Scenarios.docx | DOCX document | |
| 00006485_Att E_Price Proposal.xlsx | XLSX spreadsheet | |
| Pre-proposal attendees.docx | DOCX document | |
| ad to bid powers.pdf | ||
| 00006485_Att A_Sample PA.docx | DOCX document | |
| 00006485_RFP.docx | DOCX document |
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Text version
Attachment D4
EXPERIENCE, QUALIFICATIONS, CERTIFICATIONS AND SERVICES
Instructions: Proposer must provide a written response to each of the sections below as instructed. (Acceptable written responses can include n/a responses or responses describing what is not provided or possessed.) Written responses can be included on this sheet or attached separately. If responses are on separate attachments, each item must be specifically labeled with Attachment D4 and the number of the item.
PART 1 - PRODUCTS
| EXPERIENCE, QUALIFICATIONS, CERTIFICATIONS |
| WRITTEN RESPONSE |
1) List any factory trainings and certifications your company’s staff has attended/acquired to support the proposed Power System infrastructure network, and all related subsystem equipment.
2) Disclose the cumulative years of experience your current company’s power system solutions technical experts have performing power system service type work.
3) Describe your company’s ordering process. Include sub-contractors, authorized resellers/dealers/manufacturer representative’s role in the ordering process.
4) Describe your company’s escalation process for technical and billing issues.
5) Describe your company’s standard customer/technical support services during regular business hours and time zone support will be provided. (For example: Monday through Friday 8:00 am – 5:00 pm ET).
Provide a copy of your company’s service level agreement (SLA) to include tiered support and response times for each tier and after hours support.
PART 2 - SYSTEM SOLUTIONS
| EXPERIENCE, QUALIFICATIONS, CERTIFICATIONS |
| WRITTEN RESPONSE |
1) List any certifications or specialized training, which makes your company best suited to offer complete power system solutions.
2) List the brands of products for which your company has factory trained and certified installers.
3) List any product accreditation or standardized specifications such as Military Specifications (Mil Specs), Institute of Electrical and Electronics Engineers (IEEE), Underwriters’ Laboratories (UL), etc.
PART 3 – SERVICES
Proposer shall provide prices for each of the services listed in this section on the Price Proposal form (Attachment E.)
| SERVICE |
| WRITTEN RESPONSE |
Consultation - Describe in detail what is included in your company’s consultation services
Implementation - Describe in detail what is included in your company’s implementation services
Installation/Removal - Describe in detail what is included in your company’s installation and removal services
Configuration/Design - Describe in detail what is included in your company’s Configuration/Design services
Product Recycling/Buy Back - Describe in detail what is included in your company’s Product Recycling/Buy Back services
Training - Describe in detail what is included in your company’s training services
Maintenance/Repair - Describe in detail what is included in your company’s maintenance and repair services
Storage and Recharging - Describe in detail what is included in your company’s storage and recharging services
Other – Any other Power System Services you have to offer?
File details come from the government source that posted it. Updated .