NIGP 72518: Emergency Radio/Telephone Systems (911 Dispatch, etc.) Including Accessories

NIGP 72518 Emergency Radio/Telephone Systems (911 Dispatch, Etc.) Including Accessories is an Item code covering radio communications equipment, dispatch systems, and related infrastructure for emergency responder networks. However, this code has been inactive for new procurements since March 1, 2007, with guidance to refer to NIGP 838-45 instead. Despite the formal inactivation, recent state and local activity under successor codes and related emergency communications categories shows ongoing procurement of 911 dispatch systems, emergency responder radio enhancement equipment, quality assurance services for dispatch operations, and integrated emergency management software platforms. Issuing bodies include county public safety departments, school districts, and municipal governments procuring dispatch system components, in-building radio frequency coverage upgrades, dispatch call monitoring services, and comprehensive emergency management suites. These procurements typically involve competitive bidding with technical specifications tied to industry standards such as NFPA 1225, UL 2524, and FCC compliance requirements, and often require vendors to hold specialized licenses and certifications in communications systems, electrical contracting, or fire alarm installation.

Geographic activity spans multiple states including Florida (Pinellas County Schools' Emergency Responder Communication Enhancement Systems maintenance contract, estimated at approximately $110,000 over one year with renewal options, due December 9, 2025; City of Tampa's single-source procurement for Priority Dispatch quality assurance services for 911 call monitoring), Arizona (City of Phoenix's in-building radio frequency coverage revision on a five-year IFB, responses due July 10, 2026), Ohio (Cuyahoga County's sole-source ESInet Interface Module from Motorola Solutions for 9-1-1 network integration, quotes due May 18, 2026), Maryland (Montgomery County Department of Public Safety's competitive bid for Viavi ComXpert CX300 communications service monitor, due October 27, 2026), and Georgia (Bibb County Public Schools' Emergency Management Suite RFP covering safety planning, behavioral threat assessment, and drill management across 38 school sites, proposals due May 25, 2026). Vendors pursuing these opportunities must demonstrate specialized certifications, prior experience with specific platforms or standards, and compliance with state and local licensing requirements; many procurements include pre-bid meetings and carry insurance and background screening mandates for personnel accessing sensitive security information or student facilities.