NG911 Call Handling Solution
Open State & local contract opportunity Posted
- Solicitation number
- 2026035
- State
- Wisconsin
- Responses due
Opportunity facts
- Jurisdiction
- NIGP codes
- 72518 Emergency Radio/Telephone Systems (911 Dispatch, Etc.) Including Accessories (Effective 3-1-07 This Class-Item Inactivated For New Use, Refer To 838-45)
- 83845 Emergency Radio/Telephone Systems (411, 911 Etc. Dispatch)
- 93972 Radio/Telecommunications/Telephone Equipment (Including 911 Systems And Facsimile Transceivers) Maintenance And Repair
Opportunity details come from waukeshacounty.bonfirehub.com. Updated .
About this opportunity
The Waukesha Communications Center in Waukesha County, Wisconsin, is seeking proposals through an RFP for a turnkey NG911 call handling system, with proposals due November 25, 2026. The procurement replaces the current Motorola CallWorks system with an IP-based NG9-1-1 platform that is fully i3 capable and enabled.
The successful vendor must supply all hardware, software, and services needed to fully implement the new system. The intent is equipment that meets current needs and those expected over the next several years.
Opportunity text
The Waukesha Communications Center (WCC) is seeking proposals from qualified and experienced vendors to replace and enhance their current NG911 call handling system with a fully i3 capable and enabled IP based NG9-1-1 compatible platform. This will be a turnkey solution with the successful vendor responsible for all hardware, software and services necessary to fully implement the new system. The intent of the Request for Proposal (RFP) is to request proposals from qualified vendors to replace the current NG911 call handling system, Motorola CallWorks, with state-of-the-art equipment capable of meeting today's needs and those anticipated for the next several years.
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