Managed Fleet Vehicle Maintenance & Accident Management Services, Class 1 - 8 Vehicles, Equip. & Trailers. Effective 12-12-22 – Glass Repair will be available through this contract.

The Wisconsin Managed Fleet Vehicle Maintenance & Accident Management Services contract (Contract #505ENT-M20-VEHICMAINT-00) provides comprehensive maintenance and support services for Class 1-8 vehicles, equipment, and trailers. The vehicle covers a wide range of automotive services including vehicle leasing, maintenance, repair, roadside assistance, and accident management for passenger vehicles, light trucks, and off-road equipment. Key services encompass 24/7 customer support, fleet administration, vehicle data tracking, preventative maintenance monitoring, and specialized support such as glass repair and replacement. The contract supports maintenance across various vehicle types, including sedans, passenger vans, minivans, and includes services like vehicle lighting system maintenance, license plate installation, and general automotive repair.

The contract is managed by the Wisconsin Department of Administration and was originally awarded to Automotive Rental, Inc. (ARI), now known as Holman. The initial contract period began January 1, 2020, with subsequent renewals extending through December 31, 2025. Prime contractors include Holman/ARI as the primary vendor, with an established network of maintenance providers across Wisconsin and extending service capabilities throughout the United States and Canada. The contract incorporates a 4% administrative fee for independent vendor transactions and includes a comprehensive vendor network for repairs and maintenance. A dedicated support hotline (1-833-WISCFIX) provides service access, and the contract includes robust reporting and data management capabilities through web-based systems.