Connections II

The Federal Bureau of Investigation San Antonio Field Office awarded Connections II, a Master GWAC with a shared ceiling of $5 billion, on October 19, 2011, but ordering closed on October 20, 2021—the vehicle is no longer accepting new orders. The vehicle contracted infrastructure design, installation, and implementation; professional services to support existing networks; transition planning and integration services; and customized client-specific systems across 784 task orders established between January 2012 and October 2023.

The vehicle shows declining recent activity: orders per year dropped from 35 in 2020 to 7 in 2021, then fell to 3 in both 2022 and 2023. Combined task-order potential value stands at $3.05 billion, with $1.82 billion obligated (60% of potential). AT&T Technical Services Company, Inc. dominates by value, holding 91 orders worth $1.54 billion combined potential (roughly 51% of the total), followed by American Systems Corporation with 182 orders valued at $577.6 million. By order count, American Systems leads with 182 awards, followed by EPS Corporation with 161 orders. These two firms and AT&T together account for 74% of all task orders but only cover the top slot in potential value; the top five primes by value (AT&T, American Systems, General Dynamics Information Technology, Tyto Athene, and EPS) represent 87% of combined potential.

Task orders fund a broad customer base across 137 distinct agencies, though activity concentrates among a few: DHS US Citizenship and Immigration Services placed 229 orders (58% of the most active cohort), the Internal Revenue Service 132 orders valued at $696.3 million, and the Marine Corps 42 orders worth $158.7 million. The FBI Headquarters Division and DOJ Bureau of Prisons Federal Detention Center Philadelphia represent smaller slices. Nearly all work is unrestricted (95% of orders); 4% are small-business set-aside, with the remaining 1% service-disabled veteran-owned small business.

Task-order scope spans recurring utility services (telephone, power) for federal facilities, infrastructure installation projects (cabling, Wi-Fi, distributed antenna systems), telecommunications equipment procurement, and large IT programs including contact center operations and logistics management software. Mega-orders include $309.2 million for telephone systems and cabling at foreign posts (awarded to AT&T in January 2021), $99.2 million for contact center infrastructure support, $76.1 million for federal student aid contact center operations, and $389.5 million for ICC learning management system software. Typical task orders range from $10 thousand to several million dollars, with durations from under one year to multi-year performance periods with option years.

Infrastructure design, installation, and implementation