Contact center infrastructure support services (cciss)

Ended Awarded Last action

Contract number
2032H520F00434
Awardee
Awarding agency
Obligated
$7,646,557

Award facts

Contract value 8% obligated
  • $94,367,988.23 Current, with exercised options
  • $99,190,691.80 Potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 2 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Herndon, VA 20170, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00058 · P00058 is to DE-obligate funds in the total amount of $39,451.03. This requirement is for contact center infrastructure support services (cciss). -$39,451
Funding Only Action P00057 · Modification P00057 is to update the contracting officer representative, update pofs and fully fund clin 5005. This requirement is for contact center… $66,870
Supplemental Agreement for work within scope P00056 · Modification P00056 is to increase the ceiling of the contract. This requirement is for contact center infrastructure support services (cciss). $454,879
Supplemental Agreement for work within scope P00055 · Modification P00055 is to update the CO, DE-obligate funds and extend the period of performance through a no-cost extension. This requirement is for contact… -$1,287,876
Exercise an Option P00054 $8,778,782
Other Administrative Action P00053 $0
Other Administrative Action P00052 -$408
Funding Only Action P00051 $64,632
Funding Only Action P00050 $64,009
Other Administrative Action P00049 $446,207
Other Administrative Action P00048 -$1,027,534
Funding Only Action P00047 $1,707,818
Funding Only Action P00046 -$1,097,391
Other Administrative Action P00045 -$1,037,700
Other Administrative Action P00044 $0
Exercise an Option P00043 $16,575,651
Change Order P00042 $563,657
Funding Only Action P00041 $998,582
Other Administrative Action P00040 -$909,993
Funding Only Action P00039 $2,008,025
Funding Only Action P00038 -$858,217
Funding Only Action P00036 $27,622
Other Administrative Action P00037 -$1,815,773
Funding Only Action P00035 $22,000
Funding Only Action P00034 $1,743,621
Funding Only Action P00033 $894,875
Exercise an Option P00032 $22,354,166
Funding Only Action P00031 -$487,674
Funding Only Action P00030 $72,852
Supplemental Agreement for work within scope P00029 $644,086
Supplemental Agreement for work within scope P00028 $0
Other Administrative Action P00027 $2,740,708
Funding Only Action P00025 -$9
Funding Only Action P00026 -$76,788
Supplemental Agreement for work within scope P00024 $910,793
Supplemental Agreement for work within scope P00023 $0
Supplemental Agreement for work within scope P00022 $0
Supplemental Agreement for work within scope P00021 $0
Supplemental Agreement for work within scope P00020 $371,761
Exercise an Option P00019 $9,314,326
Supplemental Agreement for work within scope P00018 $238,487
Supplemental Agreement for work within scope P00017 -$15,784
Supplemental Agreement for work within scope P00016 $307,668
Supplemental Agreement for work within scope P00015 $1,106,970
Funding Only Action P00014 $351,362
Supplemental Agreement for work within scope P00013 $0
Other Administrative Action P00012 $0
Other Administrative Action P00011 -$451,934
Supplemental Agreement for work within scope P00010 $4,226,125
Other Administrative Action P00009 · Contact center infrastructure support services (cciss) covid-19 $0
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About this award

Written by GovTribe AI ·

AT&T Technical Services Company, Inc., a wholly-owned subsidiary of AT&T Inc., was awarded a delivery order under the Connections II master government-wide acquisition contract (GWAC) for Contact Center Infrastructure Support Services (CCISS) by the Internal Revenue Service. This delivery order, designated P00058, involves de-obligating $39,451.03 in funds from the overall contract ceiling value of $99.2 million. The contract operates on a firm fixed-price basis with no set-aside designation, allowing AT&T to compete on a full and open basis. The work is being performed in Herndon, Virginia, with an ultimate completion date of July 31, 2026, and an original award date of August 13, 2020.

As a delivery order under the broader Connections II GWAC, this procurement is part of the IRS's larger infrastructure support initiative. AT&T Technical Services Company, Inc. brings substantial telecommunications and infrastructure expertise to federal civilian agencies, leveraging its parent company's extensive experience supporting mission-critical communications for agencies such as the Defense Information Systems Agency. The de-obligation of funds under this delivery order reflects adjustments to the agency's operational requirements or budget allocation within the overall CCISS program structure.

Quick answers

Who was awarded contract 2032H520F00434?

2032H520F00434 was awarded to At&T Technical Services Company, Inc. by Internal Revenue Service (Department of the Treasury) on August 13, 2020.

How much is contract 2032H520F00434 worth?

The government has obligated $7,646,557 on 2032H520F00434. Its current value, with exercised options, is $94,367,988. Its potential value, with all options, is $99,190,692.

Is contract 2032H520F00434 an order under another contract?

Yes. 2032H520F00434 is a delivery order under GS00Q12NSD0004, an indefinite delivery contract, on Connections II.

Was contract 2032H520F00434 competed?

The extent of competition for 2032H520F00434 was full and open competition. The government received 2 offers.

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