The Department of Education's Office of Federal Student Aid (FSA) awarded a $6,000,000 Blanket Purchase Agreement (BPA) to CFI Group USA LLC, a for-profit limited liability company based in Ann Arbor, Michigan. The BPA, which utilizes the General Services Administration's Multiple Award Schedule (MAS) contract vehicle, requires CFI Group to provide customer experience surveying services to gather feedback from federal student aid applicants through various mobile channels. The survey results will inform FSA's efforts to continuously improve the customer experience. Under this BPA, FSA has issued multiple firm-fixed price task orders to CFI Group, ranging from approximately $9,000 to over $200,000, to conduct surveys of student loan borrowers, school partners, and FAFSA applicants, as well as analyze the resulting data and provide recommendations. These task orders do not have any set-aside designations, allowing CFI Group to compete openly as a prime contractor for federal customer experience measurement and performance assessment services across a variety of civilian agencies.
Mod # | Description | Reason For Modification | Federal Obligation (Click to sort descending) | Date (Click to sort ascending) |
|---|---|---|---|---|
| P00012 | Exercise an Option | $0 | 6/12/24 | |
| P00011 | Exercise an Option | $0 | 6/21/23 | |
| P00008 | Exercise an Option | $0 | 6/30/22 | |
| P00007 | Supplemental Agreement for work within scope | $0 | 7/26/21 | |
| P00004 | Exercise an Option | $0 | 7/8/21 |
Name | Description | Awardee | Potential Value (Click to sort descending) | Award Date (Click to sort descending) | Completion Date (Click to sort descending) | Updated At (Click to sort descending) |
|---|---|---|---|---|---|---|
BPA Call 91003120A0007-91003121F0321 | CFI Group Usa, L.L.C. | $99.8k | 6/28/21 | 9/30/21 | 6/25/21 | |
BPA Call 91003120A0007-91003123F0326 | CFI Group Usa, L.L.C. | $123.9k | 8/25/23 | 8/24/24 | 8/24/23 | |
BPA Call 91003120A0007-91003121F0323 | CFI Group Usa, L.L.C. | $9.2k | 9/29/21 | 10/31/22 | 9/22/22 | |
BPA Call 91003120A0007-91003121F0313 | CFI Group Usa, L.L.C. | $9.2k | 3/9/21 | 11/30/22 | 3/9/21 | |
BPA Call 91003120A0007-91003125F0010 | CFI Group Usa, L.L.C. | $53.0k | 8/23/22 | 7/9/25 | 12/19/24 |
Name | Description | Solicitation Number | Federal Agency | Type | Posted Date (Click to sort descending) |
|---|---|---|---|---|---|
Professional Service Schedule | FCO00CORP0000C | GSA Federal Acquisition Service | Award Notice 38/46 | 2/5/20, 1:30 PM | |
Professional Service Schedule | FCO00CORP0000C | GSA Office of Administrative Services | Award Notice 16/46 | 7/8/19, 11:28 AM | |
Professional Service Schedule | FCO00CORP0000C | GSA Federal Acquisition Service | Award Notice 42/46 | 2/18/20, 10:45 AM | |
Professional Service Schedule | FCO00CORP0000C | GSA Office of Administrative Services | Award Notice 30/46 | 10/30/19, 5:45 PM | |
Professional Service Schedule | FCO00CORP0000C | GSA Office of Administrative Services | Award Notice 13/46 | 6/24/19, 11:45 AM |