To fund FY 2025 3RD and 4TH quarters multiple servicer survey ((MSS) loan servicer) survey reporting budget initiative - customer satisfaction survey services funding period: 5/6/2025-9/30/2025…
Ended Awarded Last action
- Contract number
- 91003125F0019
- Awardee
-
CFI Group Usa, L.L.C. UEI HUNVF7L24SN8
- Awarding agency
-
Office of Federal Student Aid
Department of Education
- Obligated
- $128,973
Award facts
- Contract value 100% obligated
- $128,973.46 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- PSC
- R499 Support- Professional: Other
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Ann Arbor, MI 48108, USA
Award details come from SAM.gov/FPDS.
About this award
This is a firm fixed-price Blanket Purchase Agreement (BPA) call awarded by the U.S. Department of Education's Office of Federal Student Aid (FSA) to CFI Group USA LLC, a for-profit limited liability company based in Ann Arbor, Michigan. The contract is for $128,973.46 to fund customer satisfaction survey services for the 3rd and 4th quarters of fiscal year 2025 as part of FSA's Multiple Servicer Survey (MSS) initiative, which collects feedback from student loan borrowers. The contract was awarded under the Multiple Award Schedule (MAS) contract vehicle and does not have a set-aside designation, indicating CFI Group USA LLC competed openly for this task order. CFI Group USA LLC is an experienced provider of performance assessment and customer experience measurement solutions for federal agencies, having previously conducted surveys for the Departments of Education, Health and Human Services, Treasury, Veterans Affairs, Transportation, and other civilian agencies.
Description
To fund FY 2025 3RD and 4TH quarters multiple servicer survey ((MSS) loan servicer) survey reporting budget initiative - customer satisfaction survey services funding period: 5/6/2025-9/30/2025 previous REQ. #: edofsa-25-000717
Quick answers
Who was awarded contract 91003125F0019?
91003125F0019 was awarded to CFI Group Usa, L.L.C. by Office of Federal Student Aid (Department of Education) on May 15, 2025.
How much is contract 91003125F0019 worth?
The government has obligated $128,973 on 91003125F0019.
Is contract 91003125F0019 an order under another contract?
Yes. 91003125F0019 is a BPA call under 47QRAA19D0060-91003120A0007, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 91003125F0019 competed?
The extent of competition for 91003125F0019 was full and open competition.
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