The office of federal student aid (FSA) has a need for assistance with measuring the performance of different title IV service providers by way of customer surveys using acsi methodology, which will…
Ended Awarded Last action
- Contract number
- 91003123F0305
- Awardee
-
CFI Group Usa, L.L.C. UEI HUNVF7L24SN8
- Awarding agency
-
Office of Federal Student Aid
Department of Education
- Obligated
- $157,675
Award facts
- Contract value 100% obligated
- $157,675.18 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- PSC
- R499 Support- Professional: Other
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Ann Arbor, MI 48108, USA
Award details come from SAM.gov/FPDS.
About this award
This federal contract award is for the Office of Federal Student Aid (FSA) within the U.S. Department of Education to obtain assistance in measuring the performance of different Title IV service providers through customer surveys using the American Customer Satisfaction Index (ACSI) methodology. The contract was awarded to CFI Group USA LLC, a limited liability company based in Ann Arbor, Michigan that specializes in market research, customer satisfaction surveys, data analysis, and consulting services for federal government agencies. The contract is a Blanket Purchase Agreement (BPA) call with a ceiling value of $157,675.18 and a period of performance through December 31, 2023. The contract is issued under the General Services Administration's Multiple Award Schedule (MAS) contract vehicle and does not have a set-aside designation, allowing CFI Group USA LLC to compete openly for task orders across different federal agencies. This award supports FSA's efforts to measure customer experience and drive performance improvements for its Title IV programs, which provide federal student aid to eligible students.
Description
The office of federal student aid (FSA) has a need for assistance with measuring the performance of different title IV service providers by way of customer surveys using acsi methodology, which will allow FSA to measure customer experience.
Quick answers
Who was awarded contract 91003123F0305?
91003123F0305 was awarded to CFI Group Usa, L.L.C. by Office of Federal Student Aid (Department of Education) on June 1, 2023.
How much is contract 91003123F0305 worth?
The government has obligated $157,675 on 91003123F0305.
Is contract 91003123F0305 an order under another contract?
Yes. 91003123F0305 is a BPA call under 47QRAA19D0060-91003120A0007, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 91003123F0305 competed?
The extent of competition for 91003123F0305 was full and open competition.
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