This requisition is for the multiple servicer satisfaction (MSS) survey FY25 Q1, which asks customers / borrowers about their experience with the various servicers.

Ended Awarded Last action

Contract number
91003125F0009
Awardee
Awarding agency
Obligated
$64,487

Award facts

Contract value 100% obligated
$64,486.73 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Contracting staff
NAICS code
541611 Administrative Management and General Management Consulting Services
PSC
R499 Support- Professional: Other
Set-aside
No set-aside
Competition
Full and Open Competition Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Ann Arbor, MI 48108, USA

Award details come from SAM.gov/FPDS.

About this award

This is a firm-fixed price BPA call order awarded to CFI Group USA LLC by the U.S. Department of Education's Office of Federal Student Aid. The $64,486.73 contract is for the Multiple Servicer Satisfaction (MSS) Survey for fiscal year 2025 quarter 1, which collects customer/borrower feedback on their experiences with various student loan servicers. The contract is issued under the Department of Education's $100 million ceiling Multiple Award Schedule (MAS) BPA for customer satisfaction and performance measurement surveys related to federal student aid programs. No set-aside designation is mentioned. CFI Group USA LLC is an experienced provider of market research, customer satisfaction surveys, and data analysis services to federal agencies.

Quick answers

Who was awarded contract 91003125F0009?

91003125F0009 was awarded to CFI Group Usa, L.L.C. by Office of Federal Student Aid (Department of Education) on August 23, 2022.

How much is contract 91003125F0009 worth?

The government has obligated $64,487 on 91003125F0009.

Is contract 91003125F0009 an order under another contract?

Yes. 91003125F0009 is a BPA call under 47QRAA19D0060-91003120A0007, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 91003125F0009 competed?

The extent of competition for 91003125F0009 was full and open competition.

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