The purpose of this BPA call is to fund the 2026 customer satisfaction post-transaction survey analysis (via medallia) and reporting for the 2ND, 3RD, and 4TH quarters.
Ended Awarded Last action
- Contract number
- 91003126F0006
- Awardee
-
CFI Group Usa, L.L.C. UEI HUNVF7L24SN8
- Awarding agency
-
Office of Federal Student Aid
Department of Education
- Obligated
- $193,460
Award facts
- Contract value 100% obligated
- $193,460.19 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- PSC
- R499 Support- Professional: Other
- Set-aside
- Total Small Business
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Ann Arbor, MI 48108, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Change Order | $0 | |
| Original award | $193,460 |
About this award
The Office of Federal Student Aid issued a BPA call to CFI Group USA LLC on January 6, 2026, for customer satisfaction post-transaction survey analysis and reporting via Medallia platform covering the second, third, and fourth quarters of 2026, with a ceiling value of $193,460.19 under the Multiple Award Schedule (MAS). The call is set aside for Total Small Business and carries a firm fixed price. Performance takes place in Ann Arbor, Michigan, with completion by September 30, 2026. The work encompasses survey design, data analysis, and reporting for federal student aid customer experience measurement—part of CFI Group's ongoing engagement supporting FAFSA post-transaction satisfaction surveys for the Office of Federal Student Aid. A modification adding FAR 52.222-90 (addressing DEI discrimination by federal contractors) was incorporated by full text in April 2026.
Quick answers
Who was awarded contract 91003126F0006?
91003126F0006 was awarded to CFI Group Usa, L.L.C. by Office of Federal Student Aid (Department of Education) on January 6, 2026.
How much is contract 91003126F0006 worth?
The government has obligated $193,460 on 91003126F0006.
Is contract 91003126F0006 an order under another contract?
Yes. 91003126F0006 is a BPA call under 47QRAA19D0060-91003120A0007, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 91003126F0006 competed?
The extent of competition for 91003126F0006 was full and open competition. It was set aside: Total Small Business.
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