This is a firm-fixed price Blanket Purchase Agreement (BPA) call order awarded by the U.S. Department of Education's Office of Federal Student Aid (FSA) to CFI Group USA LLC. The contract is for the School Partners Survey, which assists FSA in monitoring performance of its interactions and identifying areas for improvement in its administration of Title IV programs with valued business partners in the school community. The contract has a ceiling value of $9,239.04 and a period of performance...
This is a firm-fixed price BPA call order awarded by the U.S. Department of Education's Office of Federal Student Aid to CFI Group USA LLC, a limited liability company that provides market research, customer satisfaction surveys, data analysis, and consulting services to federal agencies. The contract is for $131,860.06 and supports a survey of student loan borrowers serviced by Title IV servicers. The contract has no set-aside designation and was awarded under the Multiple Award Schedule...
This is a firm-fixed price BPA call contract awarded by the U.S. Department of Education's Office of Federal Student Aid (FSA) to CFI Group USA LLC, a small business. The contract is for the CFI Group to conduct customer satisfaction surveys of FSA personnel that interface with each student loan servicer and borrowers serviced by each servicer. The award has a ceiling value of $219,248.00 and was made under the General Services Administration's Professional Services Schedule (PSS). The...
This is a Blanket Purchase Agreement (BPA) call issued by the Department of Education's Office of Federal Student Aid to CFI Group USA LLC. The contract is for customer satisfaction surveys related to Title IV federal student aid programs, in accordance with the terms of BPA number ED-FSA-14-A-0004. The BPA call has a firm-fixed price of $104,724.00 and is not a set-aside. CFI Group USA LLC is a for-profit limited liability company that provides market research, customer satisfaction surveys,...
This is a firm-fixed-price BPA call order issued by the U.S. Department of Education's Office of Federal Student Aid (FSA) to CFI Group USA LLC, a limited liability company providing market research, customer satisfaction surveys, data analysis, and consulting services. The $223,424.18 contract requires CFI Group to analyze the results of Federal Student Aid's customer satisfaction surveys. This award is part of a larger $100 million ceiling Blanket Purchase Agreement (BPA) with FSA to conduct...
This is a firm fixed-price Blanket Purchase Agreement (BPA) call awarded by the U.S. Department of Education's Office of Federal Student Aid (FSA) to CFI Group USA LLC, a for-profit limited liability company based in Ann Arbor, Michigan. The contract is for $128,973.46 to fund customer satisfaction survey services for the 3rd and 4th quarters of fiscal year 2025 as part of FSA's Multiple Servicer Survey (MSS) initiative, which collects feedback from student loan borrowers. The contract was...
This is a firm-fixed-price BPA call awarded by the Department of Education's Office of Federal Student Aid (FSA) to CFI Group USA LLC. The contract is for the FAFSA Post-Transaction Survey, which measures customer satisfaction from federal financial aid applicants on aid delivery products and services. The contract has a ceiling value of $53,000.00 and a period of performance through March 31, 2026. CFI Group USA LLC is a for-profit limited liability company that provides market research,...
This firm-fixed price BPA call order was awarded by the Office of Federal Student Aid, part of the U.S. Department of Education, to CFI Group USA LLC. The $51,984.99 contract supports the Feedback System Customer Satisfaction Survey, with services including survey design, data collection, analysis, and recommendations to help drive performance improvements for federal programs. CFI Group has extensive experience providing similar customer experience management and survey services to agencies...
This is a Blanket Purchase Agreement (BPA) call order awarded by the Office of Federal Student Aid (FSA), a civilian agency, to CFI Group USA LLC. The BPA call will provide support for a survey of student loan borrowers serviced by Title IV loan servicers. The contract has a ceiling value of $104,182.66 and is a firm-fixed price contract type under the Multiple Award Schedule (MAS) contract vehicle. The award does not have a set-aside designation. CFI Group USA LLC is a for-profit limited...
This is a firm-fixed price Blanket Purchase Agreement (BPA) call issued under BPA number ED-FSA-14-A-0004 by the U.S. Department of Education's Office of Federal Student Aid. The contract, set aside for small businesses, is for customer satisfaction surveys related to Title IV student aid programs. The prime contractor, CFI Group USA LLC, is an experienced provider of market research, data analysis, and consulting services for federal agencies. The $209,448.00 contract requires CFI Group to...