BPA Call 91003120A0007-91003125F0010
Award Date 8/23/22
Potential Completion Date 7/9/25
Potential Value $44K
Federal Agency
Ultimate Awardee
Not listed PSC Category
Federal Contract Vehicle
Set-Aside Type
Total Small Business
Extent Competed
Full and Open Competition
Major Defense Program
Not listed Pricing Type
Firm Fixed Price
Place of Performance
Ann Arbor, MI 48108, USA
Solicitation Procedures
Multiple Award, Fair Opportunity
Number Of Offers Received
Not listed
Legislative Mandate
Not listed National Interest Action
Not listed Research Type
Not listed Primary Consortia Member
Not listed Similar Awards
- The Office of Federal Student Aid issued a BPA call to CFI Group USA LLC on January 6, 2026, for customer satisfaction post-transaction survey analysis and reporting via Medallia platform covering the second, third, and fourth quarters of 2026, with a ceiling value of $193,460.19 under the Multiple Award Schedule (MAS). The call is set aside for Total Small Business and carries a firm fixed price. Performance takes place in Ann Arbor, Michigan, with completion by September 30, 2026. The work...
- The Office of Federal Student Aid issued a BPA call to CFI Group USA LLC under the Multiple Award Schedule (MAS) on December 30, 2025, with a ceiling value of $129,742.35. The call is set aside for Total Small Business and carries a firm fixed price. Work is performed in Ann Arbor, Michigan, with an ultimate completion date of December 31, 2026. The modification adds FAR 52.222-90, addressing DEI discrimination by federal contractors as of April 2026. CFI Group delivers customer satisfaction...
- This is a firm-fixed price BPA call order awarded to CFI Group USA LLC by the U.S. Department of Education's Office of Federal Student Aid. The $64,486.73 contract is for the Multiple Servicer Satisfaction (MSS) Survey for fiscal year 2025 quarter 1, which collects customer/borrower feedback on their experiences with various student loan servicers. The contract is issued under the Department of Education's $100 million ceiling Multiple Award Schedule (MAS) BPA for customer satisfaction and...
- This is a firm-fixed-price Blanket Purchase Agreement (BPA) call awarded by the U.S. Department of Education's Office of Federal Student Aid to CFI Group USA, LLC, a for-profit market research and consulting firm based in Ann Arbor, Michigan. The purpose of this $41,314.50 BPA call is to fund the 2026 1st quarter customer satisfaction post-transaction survey analysis and reporting for the agency via the Medallia platform. The award is not a set-aside contract and is part of a larger...
- This contract award supports the MyStudentAid mobile app customer satisfaction survey for the U.S. Department of Education's Office of Federal Student Aid. It is a firm-fixed-price Blanket Purchase Agreement (BPA) call with a ceiling value of $53,092.84. The prime contractor is CFI Group USA, LLC, a for-profit limited liability company based in Ann Arbor, Michigan that specializes in market research, customer satisfaction surveys, and consulting services for federal agencies. The contract does...
- This is a firm fixed-price Blanket Purchase Agreement (BPA) call awarded by the U.S. Department of Education's Office of Federal Student Aid (FSA) to CFI Group USA LLC, a for-profit limited liability company based in Ann Arbor, Michigan. The contract is for $128,973.46 to fund customer satisfaction survey services for the 3rd and 4th quarters of fiscal year 2025 as part of FSA's Multiple Servicer Survey (MSS) initiative, which collects feedback from student loan borrowers. The contract was...
- This is a Firm Fixed Price Blanket Purchase Agreement (BPA) call contract awarded by the U.S. Department of Education's Office of Federal Student Aid to CFI Group USA, LLC, a for-profit limited liability company based in Ann Arbor, Michigan. The contract, valued at $60,076.73, requires the contractor to provide support for the survey of student loan borrowers serviced by Title IV servicers. This BPA call is issued under the General Services Administration's Multiple Award Schedule (MAS) contract...
- This is a firm-fixed price BPA call contract awarded by the U.S. Department of Education's Office of Federal Student Aid (FSA) to CFI Group USA LLC, a small business. The contract is for the CFI Group to conduct customer satisfaction surveys of FSA personnel that interface with each student loan servicer and borrowers serviced by each servicer. The award has a ceiling value of $219,248.00 and was made under the General Services Administration's Professional Services Schedule (PSS). The...
- This is a firm-fixed price Blanket Purchase Agreement (BPA) call issued under BPA number ED-FSA-14-A-0004 by the U.S. Department of Education's Office of Federal Student Aid. The contract, set aside for small businesses, is for customer satisfaction surveys related to Title IV student aid programs. The prime contractor, CFI Group USA LLC, is an experienced provider of market research, data analysis, and consulting services for federal agencies. The $209,448.00 contract requires CFI Group to...
- This is a firm fixed-price Blanket Purchase Agreement (BPA) call awarded by the Department of Education's Office of Federal Student Aid (FSA) to CFI Group USA LLC, a for-profit limited liability company based in Ann Arbor, Michigan. The $9,239.04 contract is to conduct the School Partners Survey, which assists FSA in monitoring its performance in interacting with and identifying areas to improve interactions with school community partners in the administration of Title IV federal student aid...
- Multiple Award Schedule (MAS)Master GSA Schedule
- 47QRAA19D0060-91003120A0007Blanket Purchase Agreement
- 91003120A0007-91003125F0010BPA Call
The Office of Federal Student Aid issued a BPA call to CFI Group USA LLC under the Multiple Award Schedule (MAS) on August 23, 2022, with a ceiling of $44,054.72. The call, set aside for Total Small Business, covers post-transaction customer satisfaction surveys measuring federal financial aid applicants' experience with aid delivery products and services. The surveys employ continuous data collection to monitor performance. Place of performance is Ann Arbor, Michigan. The ultimate completion date is July 9, 2025. The call is priced firm fixed price. The source notes a deobligation of $8,945.28 against this ceiling.
Generated 9/4/26, 10:17 AM
Mod # | Description | ReasonForModification | Federal Obligation | Date |
|---|---|---|---|---|
| P00001 | Funding Only Action | ($9k) | 9/2/26 | |
| Not listed | Not listed | $53.0k | 12/19/24 |