The contractor shall analyze the results of customer satisfaction surveys, update and maintain a comprehensive measurement, collection plan, and develop and maintain a comprehensive, prioritized…
Ended Awarded Last action
- Contract number
- 91003122F0326
- Awardee
-
CFI Group Usa, L.L.C. UEI HUNVF7L24SN8
- Awarding agency
-
Office of Federal Student Aid
Department of Education
- Obligated
- $173,684
Award facts
- Contract value 99% obligated
- $174,742.08 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- PSC
- R499 Support- Professional: Other
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Ann Arbor, MI 48108, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $0 | |
| Original award | $173,684 |
About this award
This is a firm fixed-price Blanket Purchase Agreement (BPA) call contract awarded by the Department of Education's Office of Federal Student Aid to CFI Group USA LLC, a for-profit limited liability company based in Ann Arbor, Michigan. The contract, valued at $174,742.08, requires the contractor to analyze customer satisfaction survey results, update and maintain a measurement and collection plan, and develop a recommendations repository. The contract is issued under the General Services Administration's Multiple Award Schedule (MAS) contract vehicle and does not have a set-aside designation, allowing CFI Group to compete openly for federal business. CFI Group is an experienced provider of customer experience measurement and survey analysis services to various civilian federal agencies, including the Departments of Education, Health and Human Services, and Veterans Affairs.
Description
The contractor shall analyze the results of customer satisfaction surveys, update and maintain a comprehensive measurement, collection plan, and develop and maintain a comprehensive, prioritized recommendations repository based on survey analysis.
Quick answers
Who was awarded contract 91003122F0326?
91003122F0326 was awarded to CFI Group Usa, L.L.C. by Office of Federal Student Aid (Department of Education) on September 8, 2022.
How much is contract 91003122F0326 worth?
The government has obligated $173,684 on 91003122F0326. Its current value, with exercised options, is $174,742.
Is contract 91003122F0326 an order under another contract?
Yes. 91003122F0326 is a BPA call under 47QRAA19D0060-91003120A0007, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 91003122F0326 competed?
The extent of competition for 91003122F0326 was full and open competition.
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