Technical Assent, LLC

Technical Assent, LLC, a service-disabled veteran-owned small business based in Arlington, Virginia, delivers customer experience design, human-centered design research, training, and program management services to federal agencies predominantly as a prime contractor (80% of recent awards) under SDVOSB and total small business set-asides. The firm holds concurrent SBA certifications as a Certified Service-Disabled Veteran-Owned Small Business and a Certified Veteran-Owned Small Business, both expiring March 21, 2028. Technical Assent competes across NAICS 541611 (Administrative Management and General Management Consulting Services) and PSC code R422 (Professional Support in Market Research and Public Opinion), with ancillary work in architectural and training services.

The Veterans Affairs Strategic Acquisition Center Frederick dominates the customer landscape, accounting for 15 awards with $25.59 billion in combined potential value—a figure driven by two placeholder-ceiling OASIS+ IDIQ contracts (one SDVOSB set-aside awarded September 30, 2024, and one Total Small Business set-aside awarded December 19, 2024, each valued at $999,999,999,999). Beneath those IDIQs sit multiple call orders, BPA calls, and definitive contracts for Veterans Experience Office embedding, human-centered design work, and employee experience support, including a $3.71 million Veterans Experience Office sole-source engagement (February 2025, later modified to remove an option period for transparency), a $1.67 million Human Systems Integration participant recruitment contract (September 2025), and earlier Reimagining Veterans Healthcare and women's health training contracts. The Department of the Treasury's Internal Revenue Service is the second-ranked customer by obligated dollars, with five awards totaling $45.5 million in combined potential value: two BPA calls (Large Business & International domestic and international customer satisfaction surveys, $449 thousand and $112 thousand respectively, awarded July 2026 under a $22.1 million multiple-award Customer Experience Research BPA), plus historical work. The Department of Labor's Veterans Employment and Training Service placed two awards valued at $11.2 million combined, including a $3.89 million sole-source delivery order for Homeless Veterans Reintegration Program customer experience design using human-centered design (September 2024), and a $7.29 million delivery order for VETS Customer Experience and human-centered design services (September 2022). The Air Force District Washington and Defense Health Agency round out the top five, with the Air Force awarding a $3.38 million Total Small Business set-aside single-award IDIQ for Operational Contract Support tutor training and curriculum materials (September 2024), and the Defense Health Agency placing a $783 thousand delivery order for Integrated Disability Evaluation System surveys on the GSA Multiple Award Schedule (January 2026).

Technical Assent holds positions on high-ceiling vehicles anchoring its future pursuit landscape. The OASIS+ SDVOSB IDIQ (GSA, $999,999,999,999 ceiling, September 2024–September 2029) and OASIS+ Total Small Business IDIQ ($999,999,999,999 ceiling, December 2024–December 2029) authorize task orders across seven functional domains: management and advisory, technical and engineering, research and development, intelligence services, environmental services, facilities, and logistics. The firm also holds a $22.1 million multiple-award Customer Experience Research BPA with the IRS (April 2026–September 2031) and a $2.3 million VA Strategic Acquisition Center BPA for Veterans Experience Office certification and programming (September 2021–September 2026). Twelve task orders valued at $57.1 million have been placed against the GSA Multiple Award Schedule. The firm's single-award IDIQ with the Air Force District Washington (FA701420D0013, $3.38 million) and a Navy Facilities Engineering Command indefinite-delivery contract (N6247318D5801, six task orders) round out the visible parent vehicles.

Activity trajectory shows growth from four awards in 2022 to eleven in 2024, with seven awards recorded in 2026 to date. The placeholder ceilings on the two OASIS+ vehicles obscure recompete cliff visibility; excluding those, Technical Assent faces near-term completion pressure on older VA BPA call orders and the IRS engagement running through 2031. SCI-reported invoicing reflects service-contract activity within the $150,000 reporting threshold on prime engagements: $8.4 million in FY2022 across 22.3 FTEs, $11.4 million in FY2023 across 27.2 FTEs, and $10.7 million in FY2024 across 29.9 FTEs. Government-paid rates on SCI-reportable federal service contracts ran a median of $176.10 per hour, with senior labor pricing reaching $263.43 per hour. Across SCI-reportable prime contracts, no sub-hours share was recorded, indicating Technical Assent performs its own labor on those engagements; however, recent sub awards show the firm subcontracts to large primes including Jacobs / Ewingcole (engineering and architectural services at Naval Air Weapons Station China Lake), Booz Allen Hamilton (service design and modernization analysis), and Deloitte Consulting (logistics and shared services support).

Technical Assent's GSA Schedule labor portfolio spans 38 active categories from $66.95 to $240.36 per hour, anchored in human-centered design, program management, data science, and management consulting roles, all requiring a bachelor's degree with no security-clearance mandates. The vendor's concentration in NAICS 541611 (24 awards) and 541990 (training, 11 awards) signals a business model built on professional services delivery in organizational improvement and federal customer experience strategy rather than technical engineering or IT services. The firm's SDVOSB posture and set-aside footprint position it as a natural feeder for larger primes on small-business-reserved work, though the OASIS+ vehicles and GSA Schedule open full-and-open pursuit lanes for civilian agencies.

Technical Assent is a CMMI-SVC/3 consultancy to the federal government that improves the performance of government services from the bottom up - starting with the customer experience. We explore the customer experience first and use that knowledge to improve systems, delivery and services across the organization. Technical Assent's capabilities include tailored services in Experience Design, Solution Implementation, and Service Management to support federal agencies at any stage of their transformation.