BPA Call 2043FY26A00012-2043FY26F00112

The Internal Revenue Service issued a BPA call to PCG Enterprises, Inc., an economically disadvantaged women-owned small business, for Wage & Investment toll-free customer experience survey and Practitioner Priority Service line support, with a ceiling value of $466,042.39, awarded May 7, 2021. The call is issued under the Multiple Award Schedule (MAS). Performance occurs in Palo Alto, California, with an ultimate completion date of March 31, 2026. The work encompasses customer experience...

The Internal Revenue Service issued a BPA call to PCG Enterprises, Inc., an SBA-certified Women-Owned Small Business, with a ceiling value of $156,533.90 and an award date of August 12, 2021. The call is under the Multiple Award Schedule (MAS), a GSA-administered vehicle that supports customer experience research and consulting services across federal agencies. This modification (P00014) administratively corrects the completion date for option period 4 from June 30, 2025 to June 30, 2026. Work...

The Internal Revenue Service issued a BPA call to BLN Fors Marsh JV LLC under the Customer Experience Research Blanket Purchase Agreement on June 11, 2026, with a ceiling value of $54,357.72. The call is set aside for total small business and concerns a Private Collection Agency Customer Satisfaction Survey for the IRS Small Business/Self Employed division. Work is performed in West McLean, Virginia, with an ultimate completion date of May 31, 2031. BLN Fors Marsh JV LLC is an SBA-certified 8(a)...

The Internal Revenue Service issued a BPA call to AD Astra, Inc., a woman-owned small disadvantaged business, on April 30, 2026, with a ceiling value of $57,494.74. The call funds language services from May 1, 2026 to June 30, 2026. Work is performed in Waltham, Massachusetts. The call is priced on a firm fixed price basis and covers interpretation and related linguistic support services under the Internal Revenue Service's existing Blanket Purchase Agreement for over-the-phone interpreter...

The Internal Revenue Service awarded a Blanket Purchase Agreement (BPA) call to ICF Macro Inc. for an Appeals Customer Satisfaction Survey, with a ceiling value of $376,658.72 under a Firm Fixed Price contract type. The contract was awarded on April 1, 2021, with an ultimate completion date of April 16, 2025, and performance is located in Fairfax, Virginia. This contract falls under the Customer Experience program and was executed through the GSA Multiple Award Schedule (MAS). No set-aside...

The Internal Revenue Service issued a BPA call to ASR Analytics, LLC under the Data Analytics And Innovation Support (DAIS) blanket purchase agreement on September 30, 2020, with a ceiling value of $12,874,958.89. The DAIS BPA provides analytical support across the IRS, with this call supporting the Data Exploration and Testing Division in response to increased demand for data and analytical services, including new data sources needed for analytics and artificial intelligence applications. Place...

The Internal Revenue Service issued a BPA call to Fors Marsh Group LLC on September 21, 2023, with a ceiling value of $166,154.69 for a Small Business/Self Employed customer experience survey supporting the Centralized Insolvency Operation. Performance is located in Arlington, Virginia. The call was issued under a Multiple Award Schedule (MAS) contract vehicle. Work was completed by June 16, 2025. The engagement involved survey research and customer experience assessment for IRS insolvency...

The Internal Revenue Service issued a BPA call to AD Astra, Inc., a woman-owned small disadvantaged business, for over-the-phone interpreter task order services with a ceiling value of $344,186.80 and an award date of July 1, 2026. The call is issued under the $5.42 million Blanket Purchase Agreement with the Internal Revenue Service for over-the-phone interpreter services. Work is performed in Silver Spring, Maryland, with an ultimate completion date of June 30, 2030. The call provides field...

The Internal Revenue Service (IRS) awarded a Blanket Purchase Agreement (BPA) call to Fors Marsh Group LLC, an Arlington, Virginia-based research and consulting firm specializing in customer experience solutions and market research. This contract modification (00015) involved the deletion of Contract Line Item Number (CLIN) 4001A and de-obligation of its associated funding under the Wage and Investment Tax Exempt/Government Entities Customer Experience Survey initiative. The contract carries a...

The Internal Revenue Service issued a BPA call for business relationship management services to SD Solutions LLC, a HUBZone-certified small business, on July 22, 2021. This order against the Internal Revenue Service's Blanket Purchase Agreement carries a ceiling value of $2,653,934.50 and was closed out on July 21, 2025. Work is performed in Lanham, Maryland. The call required delivery of business relationship management support services on a firm fixed price basis. Government-invoiced...