Softthink Solutions, Inc.

Softthink Solutions, Inc., a certified 8(a) and Economically Disadvantaged Women-Owned Small Business (EDWOSB) headquartered in Leesburg, Virginia, operates as a prime contractor delivering software licensing, case management platforms, FOIA solutions, cloud infrastructure, and IT infrastructure maintenance services to federal civilian and defense agencies. The company holds multiple SBA designations including 8(a) Program Participant (expires February 2028), HUBZone status, Women-Owned Small Business, and self-certified small disadvantaged business standing, competing predominantly through set-aside vehicles on smaller task orders while holding positions on government-wide and agency-specific IDIQs that enable full-and-open competition at higher dollar thresholds.

Softthink's recent footprint spans 125 awards (122 prime, 3 sub) with combined potential value of $54.09 billion, though this figure is heavily weighted by three IDIQs placed in 2025 and 2026: a $151 billion Missile Defense Agency SHIELD contract, a $4 billion Naval Sea Systems Command SeaPort-NxG vehicle, and a $7.99 million ATF Total Communications Collection Program IDIQ. Excluding these three IDIQs, the discrete task-order and delivery-order pipeline carries roughly $40 million in combined potential value. Activity has grown year over year—four awards in 2022 to thirty in 2024—though 2025 and 2026 show a slight pullback to 21 and 19 awards respectively as new vehicle placements have displaced smaller incremental awards. The top customer by award count is the National Mediation Board (16 awards, $6.7 million potential value), followed by the Commerce Department's National Technical Information Service (13 awards, $4.9 million) and the Justice Department's Bureau of Alcohol, Tobacco, Firearms and Explosives (8 awards, $11.6 million). The top-two customers by potential-value dollars are the GSA Federal Acquisition Service ($50.01 billion, anchored by the SHIELD vehicle) and Naval Sea Systems Command ($4 billion, SeaPort-NxG). Across 58 customer agencies, 40% of awards concentrate in five agencies; the remaining 60% scatter across specialized civilian and defense functions.

Softthink's capability portfolio centers on Freedom of Information Act (FOIA) case management platforms (FOIAXpress licenses and support dominates the named work), application support for knowledge management and case management systems (Salesforce-based arbitration workspace, Adaptive Case Management Suite for HUD, MCMS platforms for National Mediation Board), cloud infrastructure and subscription services (AWS, Google Suite, GovDelivery), software licensing and maintenance (Appian, Duo, Tenable One, NVIDIA virtualization, Intel OneAPI, Planview Troux, SAS, Stata, MathWorks), and specialized hardware CORS (Continuously Operating Reference Stations) for surveying and communications. Representative prime work includes a $3.39 billion Interior Department FOIA Case Management and Reporting Solution delivery order (awarded January 2023, MAS, firm fixed price through January 2028), a $1.62 billion ATF Secure FOIA Platform SaaS order (September 2024, MAS), a $1.44 million National Mediation Board Information System Security Officer support services purchase order (September 2024, 8(a) sole source), a $1.19 million GSA GovDelivery communication subscription services order transferred from HUD (March 2025, MAS), a $999.49 million Executive Office for Immigration Review FOIAXpress perpetual license order (September 2023, MAS, 8(a) sole source), and a $535.33 million Federal Mediation and Conciliation Service Arbitrator Workspace and Salesforce licensing delivery order under 8(a) STARS III (September 2024, Competitive 8(a)). Across this set, ceiling values and potential-value figures are extraordinarily high relative to actual invoiced dollars, indicating many of these orders are multi-year contracts or standing authorities not yet fully exercised.

Vehicle position is concentrated on the GSA Multiple Award Schedule (MAS), which anchors 45 task orders worth $36.7 million combined potential value. Softthink also holds task orders under a Commerce/NTIS BPA (Blanket Purchase Agreement 1331L519A13420031, 7 task orders, $4.2 million), an ATF indefinite delivery contract for communications collection (6 task orders, $2 million), the 8(a) STARS III government-wide acquisition contract (5 task orders, $2.3 million), and one task order under the One Acquisition Solution for Integrated Services – Small Business (OASIS SB, $1.1 million). The three newest IDIQs—SHIELD, SeaPort-NxG, and the ATF IDIQ—position Softthink to compete on larger defense and civilian modernization efforts.

SCI-reported service-contract invoicing totals $24.2 million across four fiscal years (FY2022–FY2025), with peak activity in FY2022 at $7.2 million (5.9 FTEs) and declining through FY2025 ($4.3 million, 1.5 FTEs). The FY2024 dataset shows 3.7 FTEs and FY2025 shows 6.7 FTEs (including one sub-record), indicating variable staffing intensity as orders roll on and off. On federal services contracts captured in SCI, government-paid hourly rates run a median of $164.96 per hour, with a 10th percentile floor around $86.30 per hour and 90th percentile ceiling around $1,277 per hour—a wide band reflecting mix of commodity licensing support at lower tiers and specialized FOIA case management and IT security labor at higher tiers. Across prime contracts in the SCI dataset, Softthink self-performs the vast majority of hours (average sub-hours share of 1%), with two named subcontractors engaged minimally. The vendor operates as a direct-delivery prime, not a feeder sub to larger integrators.

Recent subcontracting shows Softthink working under Leidos on a Debt Collections and Asset Management System (DCAMS) support award (May 2025) and under Salient CRGT on HUD virtual and physical IT enterprise infrastructure operations and maintenance (March 2025), indicating selective use of prime-tier partners for larger platform plays. The 98% prime-contract split and minimal sub engagement underscore Softthink's positioning as a prime vendor focused on its own direct-delivery capacity rather than as a traditional subcontractor pipeline.

Twenty awards (combined potential value $32.5 million) face ultimate completion within the next twenty-four months, representing recompete exposure for the vendor and opportunity for competitors to displace. Top-performing capability categories cluster around custom computer programming services (57 awards), other computer-related services (27 awards), and computing infrastructure providers and web hosting (13 awards). Softthink's set-aside posture leans heavily on 8(a) sole-source and Total Small Business designations for task orders under $500 thousand; higher-value orders increasingly shift to full-and-open or competitive 8(a) designations, reflecting vendor maturity and the cost structure of larger government platforms.

Softthink is a leading partner for federal agencies, mastering cloud modernization, migration, and cybersecurity. By integrating network security, vulnerability assessment, multi-cloud security, defense in depth strategies, and NIST Risk Management Framework (RMF) compliance, we provide a fortress for federal data against cyberattacks. Embracing the zero trust architecture, we ensure that every access request, is thoroughly authenticated, authorized, and encrypted before granting access. Our cloud services seamlessly merge migration, optimization, and analytics, ensuring agencies capitalize on the cloud's vast potential. With a stronghold in data science and analytics, we convert complex datasets into actionable intelligence. Proactively defending digital landscapes, our cyber incident response, malware protection, and ransomware safeguards are unmatched. With specialized FOIA SaaS services, we streamline FOIA request handling from migration to real-time correspondence and redaction.