Tactis, LLC

Tactis, LLC, a HUBZone-certified small business headquartered in College Park, Maryland, operates as a prime contractor delivering website operations, digital marketing, marketing communications, and call center services to federal civilian agencies under set-aside and full-and-open vehicles, with 100% of recent prime awards and no subcontractor exposure. The limited-liability company competes under HUBZone set-aside designations on roughly 50% of task orders and Total Small Business set-asides on another 25%, with the remainder issued full-and-open; the HUBZone posture recurs across the entire footprint.

Tactis's capability portfolio centers on website development, hosting, and operations support; digital marketing execution and paid media management; marketing communications and brand strategy; and federal contact center operations. Representative work includes a $33 million call center delivery order from the Department of Health and Human Services National Institutes of Health Office of Logistics and Acquisition Operations through September 2029, a $450,052 delivery order from the US Election Assistance Commission for Vote.gov and EAC.gov website hosting and maintenance through September 2030 under HUBZone set-aside on the GSA Multiple Award Schedule, a $1.4 million HUBZone delivery order from the Drug Enforcement Administration for DEA.gov operations and maintenance through December 2027, and a $1.48 million BPA call from the Office of the Inspector General for website hosting, operations, security support, and platform migration through September 2031.

Customer concentration leans toward civilian agency infrastructure work. The top five funding agencies by potential value account for 97% of recent awards, led by the Department of Health and Human Services National Institutes of Health (two awards, $51.1 million combined potential value), the Department of Justice Bureau of Prisons Central Office (five awards, $50.8 million), the GSA Federal Acquisition Service (14 awards, $27.2 million), the Department of the Interior Departmental Offices (one award, $25 million), and the Department of Education Office of the Inspector General (one award, $1.5 million). By award count, GSA dominates with 14 orders, but HHS/NIH and DOJ/BOP carry substantially higher dollar values. Tactis holds four parent vehicles: the GSA Multiple Award Schedule (11 task orders, $79.1 million combined potential value), an Indefinite Delivery Contract with DOJ (10 task orders, $1.2 million), the Department of the Interior Departmental Offices IDC (4 task orders, $795 thousand), and an OIG BPA (2 task orders, $1.6 million).

Two multi-year OASIS+ vehicles anchor Tactis's long-term positioning. GSA awarded the vendor an OASIS+ HUBZone IDIQ on September 30, 2024, with ultimate completion September 29, 2029 (multiple-award vehicle, worldwide performance scope, no stated dollar ceiling specified in the source). On December 19, 2024, GSA awarded an OASIS+ Total Small Business set-aside IDIQ with ultimate completion December 18, 2029 (multiple-award vehicle, no stated dollar ceiling specified in the source). Both vehicles run through the five-year base period with option periods available and carry a 0.15% contract access fee on all task orders.

Activity has declined year over year — 15 awards in 2022, dropping to three in 2023, four in 2024, four in 2025, and five in 2026 — though recent months have brought the two OASIS+ awards and multiple high-value task orders from HHS/NIH and EAC. Combined recompete exposure in the next twenty-four months is modest: only three awards (combined potential value $1.5 million) reach ultimate completion by October 2028, with the bulk of the dollar value locked in through 2029–2031 completion dates.

Service Contract Inventory data show SCI-reportable invoiced revenue of $24.6 million across FY2022–FY2025 (a strict subset excluding goods, micro-purchases, and classified work). Prime SCI activity peaked at $7.2 million and 72.6 FTEs in FY2024, then contracted to $6.3 million and 41.5 FTEs in FY2025. Across SCI-reportable prime contracts, subcontractors contributed 6% of total contractor hours, with seven named subs — a lean sub engagement model reflecting Tactis's internal labor-delivery posture. Government-paid median hourly rates ran around $118/hr on SCI prime work, with senior labor pricing (90th percentile) reaching $368/hr. On GSA Schedule, Tactis carries 73 active labor categories spanning $36–$259/hr, including customer service representatives, data entry, graphics design, webmasters, and digital services directors, with no security-cleared roles offered and education requirements ranging from high school to bachelor's degree.

MissionSide a HUBZone certified vendor providing omni-channel citizen experience strategy, planning, implementation and operations. Capabilities include comprehensive citizen engagement, self-service, and channel strategy development; web, mobile and social digital product user experience, visual design, and engineering; content strategy development and implementation; ongoing channel business process outsourcing and maintenance such as tier 1-n customer service support, creative and technical content development, and social media community management.