Minuteman Technology Services LLC

Minuteman Technology Services LLC, a Service-Disabled Veteran-Owned Small Business (SDVOSB) based in Marblehead, Massachusetts, delivers healthcare technology solutions—including patient check-in kiosks, remote patient monitoring platforms, and IT infrastructure—to the Department of Veterans Affairs as a prime contractor (96% of recent awards), with occasional work for other civilian agencies. The vendor operates predominantly under no set-aside designation across most awards, though SDVOSB sole-source awards anchor a subset of its VA work; the company competes full-and-open on GSA Multiple Award Schedule delivery orders and holds a strategic Indefinite Delivery Contract with the VA Technology Acquisition Center for the TELECARE COMPANION remote patient monitoring program.

Minuteman's customer concentration is extreme and narrow. The top five customer segments account for 68% of awards by count and 89% of combined potential value, with the Department of Veterans Affairs accounting for nearly all work. Within VA, the funding split fragments across multiple VISNs and the VA Technology Acquisition Center: Veterans Integrated Service Network 2 anchors the dollar base with three awards worth $8.1 million combined (kiosk sustainment and patient experience consulting), VISN 1 carries a $4.6 million VetLink kiosk queuing sustainment contract running through September 2027, and VISN 19 holds four awards worth $4.4 million. The Peace Corps represents the only meaningful non-VA customer with a $340 thousand HIPAA security assessment delivery order. This concentration reflects Minuteman's positioning as the established distributor of Vecna VetLink kiosk systems across the VA network and sole authorized source for VetLink replacement hardware and sustainment services.

Capability work centers on VetLink patient check-in kiosk hardware procurement and sustainment. Representative prime awards include a $4.64 million firm fixed-price purchase order from VISN 1 (March 2023) for monthly VetLink kiosk queuing sustainment across all VA medical centers in that network through September 2027; a $4.7 million delivery order from VISN 2 (March 2023) for principal consultant services supporting patient experience check-in kiosks at VA medical facilities in Northport, New York, under the GSA Multiple Award Schedule; a $699 thousand purchase order from the VA Technology Acquisition Center (January 2025) for 84 freestanding VetLink patient check-in kiosk packages with printers, scanners, and twelve-month extended warranties; and a $274 thousand delivery order from VISN 2 (April 2026) for Vecna kiosks and intelligent monitors compatible with VetLink software. The vendor also delivered a $960 thousand bedside virtual monitoring system with high-definition cameras and touchscreen equipment to VISN 17 (September 2022) and holds the TELECARE COMPANION IDC enabling remote patient monitoring task orders. Outside VA, the Peace Corps delivery order was for HIPAA security assessment services.

On the GSA Multiple Award Schedule, Minuteman maintains ten labor categories spanning help-desk support at $53.37 per hour through systems architect roles at $177.31 per hour, with no security-cleared positions offered. Labor qualifications range from associate degrees with zero years' experience to bachelor's degrees with up to twelve years' experience. The vendor places six task orders under the GSA MAS for $6 million combined potential value and operates the TELECARE COMPANION IDC with one $10 thousand delivery order recorded.

Activity shows a volatile trajectory: two awards in 2021, a spike to six in 2022, decline to two in 2023, and two awards in 2025 with one award in 2026 (as of April). Combined potential value across all 28 awards (27 prime, 1 sub) is $23.8 million, with $19.2 million obligated. Four awards worth $13.4 million combined face ultimate completion within the next twenty-four months and therefore present recompete exposure. The vendor's sub engagement is minimal — one recent sub award from March 2025 under Salient CRGT for kiosk gravesite locator software in support of a VA kiosk prime. SCI-reported federal services activity spans FY2022–FY2024 with sporadic FTE presence (3.5 FTEs in FY2022, zero in FY2023, 2.1 FTEs in FY2024 across prime and sub records combined) and zero reported invoiced revenue above the $150,000 SCI threshold, indicating that Minuteman's federal work is predominantly goods procurement and lower-dollar service delivery rather than large labor-intensive service contracts.

Here at Minuteman Technology Services, we focus on sourcing acquisitions, installation, integration, and training for healthcare systems. We are stationed in Massachusetts and will service the entire US.