Travel Program Management Services

The State of Utah Division of Purchasing and Division of Finance are seeking a comprehensive, cloud-based travel and expense management system to support all state employees in planning, booking, and reconciling official travel. This procurement aims to either continue with the current SAP Concur platform or transition to an equivalent solution that can handle approximately 65,000 transactions annually. The required system must include core modules such as Travel & Expense Professional Module, Intelligence reporting and analytics capabilities, Request Module for pre-travel authorization, and Advanced Care enhanced support services. The evaluation methodology is complex, with 1,000 total possible points distributed across technical (500 points), demonstration (300 points), and cost (200 points) categories. Vendors must achieve a minimum of 70% (350 points) in technical criteria to advance to the demonstration stage, and then achieve 70% (210 points) in the demo stage to proceed to cost evaluation. The proposal was posted on December 2, 2025, with responses due by December 24, 2025, through the U3P online system. Vendors must provide a solution hosted in U.S.-based data centers with FedRAMP or equivalent compliance, and integrate with ForgeRock Identity Cloud for single sign-on authentication.

There are no specific set-aside designations mentioned in the procurement documents. The current system is operated using SAP Concur, indicating that the state is open to both the incumbent vendor and alternative providers. Contractors must have all maintenance and support personnel residing within the United States. The system must integrate with existing state accounting and payroll systems through flat-file transfers, APIs, or web services. Vendors must be prepared to achieve GovRAMP Progressing Snapshot Program enrollment at contract execution, with requirements to obtain verified GovRAMP Core status within 12 months and GovRAMP Moderate Authorized status within 24 months. While specific budget ranges are not explicitly stated, the cost sheet and evaluation methodology suggest a multi-year contract with pricing to be submitted for an initial implementation period and subsequent four contract years. The procurement anticipates awarding a single contract to the most responsive and responsible vendor with the highest combined technical, demonstration, and cost score.