RFP P50408 ¿ Paratransit Operations, Maintenance, Scheduling & Dispatching Services

The Metropolitan Atlanta Rapid Transit Authority (MARTA) has issued Request for Proposal (RFP) P50408 for non-exclusive paratransit transportation services targeting ADA-eligible customers within its service area. The procurement seeks a contractor to provide comprehensive origin-to-destination transportation operations, including maintenance, scheduling, and dispatching services that fully comply with Federal Transit Administration (FTA) and Americans with Disabilities Act requirements. Key procurement milestones include a pre-proposal conference scheduled for December 3, 2024 at 10:00 a.m. at the Brady Bus Facility in Atlanta, with both in-person and virtual Microsoft Teams attendance options, followed by an immediate site visit. Prospective vendors must submit written questions by December 10, 2024 at 11:59 p.m., with final proposals due January 15, 2025 at 2:00 p.m., to be submitted directly to MARTA's Annex Building. While specific evaluation criteria are not detailed in the available documentation, the procurement emphasizes strict adherence to ADA transportation standards and comprehensive service delivery capabilities.

The RFP documents will be available for download starting November 25, 2024, from MARTA's website (www.itsmarta.com), and interested parties can contact Deandra Graham, Contract Specialist III, at (404) 848-5744 or dlawsheagraham@itsmarta.com for additional information. The solicitation appears to be open to qualified transportation service providers without explicit set-aside designations or enterprise restrictions mentioned in the available documentation. Although the precise contract value is not specified, the comprehensive nature of the services suggests a significant operational contract covering paratransit transportation across the MARTA service region. Parking accommodations will be provided for activities at MARTA Headquarters, indicating logistical support for potential vendors participating in the procurement process. Vendors should be prepared to demonstrate extensive experience in ADA-compliant transportation services, operational flexibility, and the ability to meet rigorous federal and local transportation standards.