RFP 25-010 Debt Collection Agency

The City of Thomson, Georgia, issued Request for Proposal 25-010 on September 29, 2025, to procure debt collection agency services for outstanding municipal debts. The selected collection agency must be licensed, bonded, and experienced in pursuing delinquent accounts while maintaining compliance with applicable federal and state laws and regulations. The City of Thomson currently provides utility billing and collection services for water, sewer, gas, and sanitation services across approximately 8,200 water accounts serving the City of Thomson, Town of Dearing, and unincorporated McDuffie County; the chosen agency will identify and pursue collection of delinquent accounts from these operations. Required proposal submissions must include agency information and government debt collection experience, proposed collection methodology, at least three references from similar public sector clients, detailed fee structures with percentages and setup fees, compliance and reporting procedures, technology platforms utilized, and proof of licensure and insurance. Evaluation criteria encompass agency experience and qualifications, proposed methodology effectiveness, fee structure and cost-effectiveness, client references and past performance, regulatory compliance capabilities, and reporting measures. Proposals must be submitted electronically in PDF format by October 31, 2025, at 4:30 PM, with questions due to Finance Director Kristal Singletary by October 15, 2025, at 5:00 PM. The evaluation period is scheduled for November 4-14, 2025, with agency notification and contract negotiation occurring November 17 through December 12, 2025, and a contract start date of January 5, 2026.

The RFP does not specify set-aside designations, disadvantaged enterprise restrictions, or limitations on organizational types eligible to respond. No incumbent vendor, current contractor, or existing infrastructure integration requirements are identified in the procurement documents. The RFP does not disclose a specific contract term duration, renewal options, or funding amount, leaving these parameters to be determined during contract negotiation. The City of Thomson reserves the right to reject any or all proposals and waive informalities as deemed in the best interest of the municipality.