Request for Information (RFI): Payment Express Services

A Florida county's Records, Taxes, and Treasury Division has issued a Request for Information and Notice of Intent to Designate Sole Source/Sole Brand to determine whether PaymentExpress Services from Grant Street Group, Inc., is available from multiple providers or whether alternative solutions exist that meet the county's requirements. This RFI seeks to procure payment processing services for continued use of the PaymentExpress application, a secure and fully integrated payment processing system currently utilized by the RTT Division for front counter and online credit card transactions related to official records services through the Acclaim Recording Software. The PaymentExpress system provides real-time authorization and settlement of credit and debit card transactions while maintaining compliance with industry-standard data security requirements, including PCI compliance. Prospective vendors are invited to submit information through the county's electronic bidding system demonstrating their ability to provide comparable services or alternative solutions that would meet or exceed the county's stated requirements, along with supporting documentation to assist in evaluating comparability and multi-source availability. The RFI was posted on April 16, 2026, with a closing date of April 22, 2026. The Director of Purchasing retains sole authority to determine comparability and make final decisions regarding sole source designation, and such decisions are not subject to objection, protest, or appeal. This RFI is explicitly not a request for pricing or a purchase commitment, but rather a preliminary market evaluation mechanism to assess availability and determine the appropriate procurement method.

The submission materials provided do not specify any set-aside designations, restrictions on respondent types, disadvantaged enterprise requirements, or award values and budget ranges. Grant Street Group, Inc., is identified as the incumbent vendor currently providing the PaymentExpress application, and any responsive vendor must ensure compatibility and integration with the existing Acclaim Recording Software platform that the county currently employs for official records services. Vendors responding to this RFI are required to submit all supporting information, including technical specifications and capability documentation, through the electronic bidding system to allow the county to properly evaluate whether their proposed solutions are comparable to the existing PaymentExpress system and whether they are available from multiple suppliers in the marketplace.