Payment Information Systems

Texas Southern University (TSU) is seeking a comprehensive Payment Information Systems solution through a Request for Proposals (RFP) issued on June 4, 2025, with proposals due on July 2, 2025, at 1:00 p.m. Central Time. The procurement aims to acquire a secure, scalable commerce and billing platform capable of managing campus-wide e-commerce, bill payment, and installment plans. The system must integrate with existing campus infrastructure, specifically Banner by Ellucian, and support global payment processing, including international student payments. Key deliverables include departmental storefronts, real-time payment processing, installment plan management, and comprehensive reporting tools. The evaluation will be based on seven weighted criteria, with Functionality and Alignment with Requirements receiving the highest weight at 20%, followed by Vendor Qualifications, Cost/Pricing, Security/Compliance, and Technical Compatibility/Integration at 15% each. The contract term is anticipated to be three years with two single-year renewal options, designed to support TSU's projected growth from 8,000 to 15,000 students by 2030.

The RFP includes a Historically Underutilized Business (HUB) Subcontracting Plan, suggesting potential set-aside provisions or preferences for disadvantaged enterprises. Proposals must include detailed documentation covering implementation plan, pricing structure, service level agreements, compliance documentation, and references. The university emphasizes supporting its mission of transforming lives and achieving unprecedented success, with a focus on diversity and technological innovation. While specific budget ranges are not explicitly stated, the comprehensive requirements and scalability needs suggest a significant investment in the payment information system. The solicitation requires vendors to demonstrate capability to handle complex payment processing across multiple departments, support various payment methods, and provide robust security and compliance measures. Vendors will need to showcase their ability to seamlessly integrate with existing campus technology infrastructure and provide a solution that can adapt to the university's projected growth and evolving technological landscape.